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Patanjali Ayurved Complaints & Reviews

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Updated: May 25, 2024

Complaints 1741

Resolved

288

Unresolved

1453

So far, so good. Patanjali Ayurved is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Patanjali Ayurved will keep up the work and continue to help more customers with their concerns even better 🤝

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Patanjali Ayurved reviews & complaints page 34

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Address: Patanjali Haridwar

I have order product from order me on 16 july 2020. My order number is 57592. I have done payment of rupees 870 for this order. I didn't get delivery of product till today. I have tried many time to contact customer care but unable to contact them.
What is this you have taken the payment and not delivery the product. What fraud you are doing. Please contact me.

Orderno-57592
Registered mobile no-[protected]

+1 photos

Aug 13, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2020

Patanjali Ayurved Customer Care's response OM
Dear Vivek Ji,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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I had placed order 2 times ; 24 july and 29july. Both time order failed but money get deducted from my account but i didn’t get any of my deducted amount till now.

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Address: Haridwar

I have placed order on orderme app. But waiting for more than one week the status of order was still "confirmed". So, i cancelled the order but haven't received any confirmation for refund. Also, customer care is not picking up my call.

Jan 3, 2021

Complaint marked as Resolved

The customer support is bad but they don't do fraudulent. Late but I received full refund. Thank You Patanjali Team.

Patanjali Ayurved customer support has been notified about the posted complaint.

Jul 31, 2020

Updated by Kajol513 My order number is 112636. This is a prepaid order.

Verified Support

Aug 04, 2020

Patanjali Ayurved Customer Care's response OM
Dear Kajol Ji,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: Birsinghpur ward 08 near state bank of India Atm distt Satna mp pin code 485226

Sir maine 29/07/2020 ko coronil tablet book kiya or payment bhi kiya 1090 but app direct cut jane se order nahi hua or paisa cut gya 1090 so please sir refund my money i'd create number h 62
63499343 saurabh soni

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 4, 2020

Verified Support

OM
Dear Saurav Ji,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: Mithanpura

Website: Order me

My money is not refunded after cancellation of my order. How will i get it refunded

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Address: It is order me app

Hello sir,
I was ordered some products from order me aap amount of rupees 721... Order number 160598
But some reason i cancelled it but from your side i don't get confirmation about refund, when it refund.
Whenever i am calling to customer support they're also not confirming about refund sir please help, i am scared about that
Thank you sir

Jul 30, 2020

Complaint marked as Resolved

There is no response

Patanjali Ayurved customer support has been notified about the posted complaint.

Aug 13, 2020

Updated by xxjdxx I have not received any response from patanjali, and it has been a long time, money has not returned.

Jul 02, 2021

Updated by xxjdxx Thanks for your efforts 🙂

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S

Satender Verma

Sep 7, 2020

i have order recent 2 orders, in my first order Patanjali 10 kg atta is missing and in second order i have ordered coonil kit, 3 giloy amla juice of 500ml and 2 giloy 500ml but what i have recieved only coronil kit and 1 giloy 500 ml and 1 giloy amla 500.

Where are the rest of items your customercare no response, Not able to reach over phone i have tried several times.But i will complaint you app and company further .Refund my money of products or tell me where are the other items.

Order number 86585 :- 10 kg atta missing
Order number 198699: 1 giloy 500 ml and 2 giloy amla 500ml missing.

Patanjali Ayurved Customer Care's response, Sep 10, 2020

Verified Support

OM
Dear Sir/Madam,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you that please mail us: [email protected] and call us: 1800 1804 108 (Toll-free) along with contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Very much frustating . I ordered some product on 24.07.2020 through order no. 128920 and till today we were unable to track my order . Neither the customer care having number is [protected] is receiving the call nor reply the whatsapp messages .ultimately after ao much frustration i have cancelled my order . God knows when my money would be refunded.

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Address: Haridwar, Uttrakhand

Hello Team.

I have ordered total 9 items on 20.07.2020 through "ORDER ME APP" (Order No. 100236) and paid Rs. 773 through my Credit Card, but after several attempts when I didn't get any status of shipping of products then on 28.07.2020 I had cancelled my order. But till now neither I have got any refund nor any status of refund.

Very Bad service by Patanjali. Please refund my money at the earliest.

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I ordered 2 nos. Coronil Tablet of Rs. 800/- on[protected] and paid full amount thru my credit card but due to unavailability of tracking facility of ordered item I cancelled this order after 6 days i.e. on[protected].
Now from today morning I tried to call customer care ([protected]) number of times and continuously sending whatsapp message at [protected] but nobody is responding.
I have attached receipt of cancelled order herewith for your ready reference and to take further necessary action.
Please let me know the status of my refund.

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Address: Haridwar

I have ordered on order me app worth rs 720.order no was 49199..i received parcel on 29/07/2020 but one item Worth rs 90 was missing in parcel.. I tried customer care service many times.. But no assistance provided.. Feeling cheated..

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Address: Haridwar

I have placed order on order me App worth rs 1020..On 29/07/2020..but my order not confirmed and money has been also deducted.. Till now not refunded.. No customer care assistance.. I have tried many times order me customer care but no response.. Horrible experience.. Feeling cheated.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 4, 2020

Verified Support

OM
Dear Shubhendu Ji,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number and contact number to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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I ordered a coronil kits on 15th july 2020 through ORDERME APP (PREPAID ORDER). There has been no delivery so far, i have sent 7 mail reminders, 8 whatsapp messages, and tried contacting patanjali n number of times. -- result is NUL. Even spoke to the communication incharge of Divyayoga -- Stil result remains ZERO.
Frustrated from no response. -- Is it some kind of a joke or a Ponzy scheme to collect money from general public and use the same delaying the service.
PATHETIC

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I ordered 3 coronil kits on 19th july 2020. There has been no delivery so far, i tried contact patanjali but no response, tried contacting delivery partner XPRESSBEES, package info is not available. Frustrated from no response.

Patanjali Ayurved customer support has been notified about the posted complaint.

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K

Kajol513

Jul 31, 2020

Same happened with one of my order. But after one week the status on Xpressbees got updated and now I am able to track my order as it's on the way. Paranjali updates the order status before hand over of products as per my observation. So, if you have got the AWS no. then I think you will receive the product.

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Hey my order has been cancelled but ammount has detected from my bank and yet not received refunded

+1 photos

Jul 30, 2020

Complaint marked as Resolved

Ammount has been received

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 4, 2020

Verified Support

OM
Dear Sir / Madam,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number and contact number to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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I have made 2 order of amount more than 1000 and made online payment but no status is being updated regarding material delivery and no amount has been refunded to my account.

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S

Shubhendu Jha

Jul 30, 2020

Same condition here brother.. No refund

I have ordered for 1020rs..customer care service is not picking calls.. This is a fraud.

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Hi, i have ordered patanjali products from order me app. However, despite one week there was no update on the order status. Customer care numbers are not working and no response of emails.

Kindly issue full refund in my original payment method as soon as possible.

Aug 14, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2020

Patanjali Ayurved Customer Care's response OM
Dear Kapil Ji,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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I made an order via orderme app and later had to cancel it. While cancelling the order, it gave an error but the status of the order says cancelled. However i have not received the refund. Can you please process the refund.

Order id : 125222

They are not responding to calls, emails or texts.

+2 photos

Aug 7, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 4, 2020

Verified Support

OM
Dear Sir / Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 4, 2020

Verified Support

OM
Dear Sir / Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: Patanjali Ayurveda Limited, ECommerce, D 28, First Floor, Old industrial area, Haridwar

Prepaid order of rs. 1670 #order number 128125 from order me app of patanjali ayurveda has not yet been delivered. No way to track status, what's app support number not responding at all. Customer care number of order me app is fake. It rings continuously for more than hours but no body responds. Now new thing is happening. Calls are getting disconnected in 5 seconds automatically.
Called on customer care of patanjali ayurveda. Customer...

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Patanjali order me app is a big fraud specially designed for fraud during pandemic through coronil kit. I order some medicine and other products on[protected] after 6 days[protected] i recieved a call from order me for confirmation as 2-3 products were not in stocks, so i cancelled my order, after that day my order is showing delivered in my app but no order received yet, i m waiting for my refund
I tried 2-3 times to complaint on customer care there asked me to wait for 2-3 days now its been 15 days i have recieved no refund + now i am unable to call them, they also not answering my whtsapp msgs on whatsapp support

Aug 7, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2020

Patanjali Ayurved Customer Care's response OM
Dear Aayush Ji,

As per your query regarding your order made via OrderMe App, we are requesting you please get in touch with the helpline number [protected] & you can also write your concern at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Order i'd 54430 not yet delivered scheduled delivery was 18th july it's been 29 july nor response no one replies to calls pathetic service

Aug 7, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 4, 2020

Verified Support

OM
Dear Abhishek Ji,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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