Patanjali Ayurved Complaints & Reviews

You have cancelled my order no
[protected]. But still you are not refunded my money. It's very bad for me. Please reply as soon as possible and refund my money early.

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I cancelled an order, 156039 (Order no.) on patanjali orderme app on 29.07.2020, but no refund was received by me till now i. E. 07.08.2020. I emailed the refund complaint to [protected]@orderme.co.in, but issue didn't resolved. I am attaching the screenshots of cancelled order and mail for kind redressal and refund.

+2 photos

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 10, 2020

Verified Support

OM
Dear Sir / Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: Flat-604,building-4A, new Mhada, lokhandwala circle, Andheri west

Dear sir / madam,

On 17th july 2020 at 01:04 pm i have placed an order some products online whose total amount is rs. 1350. I have also paid the amount and the amount is also deducted from my account but the order status shows "no order". So, i kindly request you to look after this order & money matter as early as possible as the products are required urgently.

Waiting for your response for order confirmation or money refund.

Note: transaction receipt attached.

+1 photos

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 10, 2020

Verified Support

OM
Dear Sir / Madam,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) along with your order number, contact number, website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd

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P

Pallavi Panda

Dec 3, 2022

Hello, I just ordered some medicines worth rs438, my money deducted from account but order not placed so kindly request you to either confirm my order or refund my money.Transaction I'd details attached below.

Amount deducted but order not placed - Comment #4074124 - Image #0

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I ordered some items worth rs 720 on order me app on 14th july 2020.. The order no is 43754.. Almost one month about to go.. The order not delivered yet. When i call them no-one is receiving the call nor replying the emails. When i track, it is showing no data found. Then where is my order? Rs 720 is a big amount for me.

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I paid rs 1890 for patanjali coronil shwasari kits 2 nos. + coronil tablest 2 nos. On 29th july'20 on their 'order me' app.

This app is horrible as it does not have any order tracking option. You just can not know where is your order stuck. Moreover, their support is even more horrible. They just give auto generated reply that your complaint is registered and give some useless no. Which is in my case clik-075271. They say the response has been made on clik-075271 and ask you to go to https://support.order-me.in and give you a password also. But here they do not give you the username due to which you can not enter this useless https://support.order-me.in at all. They do not talk about when the products will be delivered. None of their support telephone nos. Work. They just keep on ringing.

It seems to be a fake app. Please do not purchase any products and lose your money on this 'order me' app.

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Address: Mumbai

I made a order on order me app order is accepted and my rupees was deducted from my account but no any msg for me through order me. On order me app my order is not shown in my order option. Please help me and solve my problem as soon as possible. My debit msg is
Inr1, 635.00 debited on credit card xx4009 on 24-jul-20. Info:raz*fit india. My registered mob. No. Is[protected]

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Address: Hardidwar

I place an order for corona kit on 28/7/2020 order no 166906 by their order me application. Till today neither the product came and no cancellation happens as their app doesn't have a cancellation option on cancellation page. I was already send an email regarding cancellation but no reply happens neither their customer care number pick up the phone. They are taking my money of rs 1090 and product or refund has not delieverd or issued to me.

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Hi orderme patanjali team,

I am not able to connect with you on call through number given by you on orderme app. Nobody is picking up the call and it is automatically getting disconnected.

It has been more than 22 days but i haven't received the following product:

Order number : 32816.

Also, i have not received the payments against orders cancellation for the following two orders:

1) order number : 183121
2) order number : 187084

Please look into the matter and do the needful at the earliest.

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I had booked two set of divya swasari coronil kit on order me app on date[protected]. My order number is-82670. But item is not delivered yet. When i called on given phone number, no one receive the call. The dtdc courier is not giving status and shows as invalid awb[protected] number given. I just want to know when wil i receive the kit?

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S

Sonam111

Aug 8, 2020

Patajali is fake ..i too have ordered coronil tablet from order me app money was deducted but order was not placed

And i still didnt got my refund.

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Address: Orderme app

I have ordered 2 coronil kits from orderme app on 26th july (Order number - 154079). Till today (6th aug) order status has not changed from "confirmed" to anything else. And didn't receive any communication about shipment. Tried to contact customer care through mail and phone but luck. Didn't receive any reply to my mail and no one picks up the call.

+1 photos

Aug 13, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

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Aug 06, 2020

Patanjali Ayurved Customer Care's response OM
Dear Balarama Ji,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd

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Address: Haridwar

I ordered from order me app
Order no 199622.
Refund not yet received. No mail reply. No call centre no they never pick up. If you can't deliver then don't commit. Very bad service

+1 photos

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 6, 2020

Verified Support

OM
Dear Sir / Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd

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Address: Patanjali warehouse, ecommerce, D-28, industrisl area, haridwar

I ordered for patanjali items on 27th july 2020 through 'order me'app. Its more than 10 days, i didn't received my ordered items. Even cancel button is not working. Kindly look into the matter. I want my amount back.
My order no. Is 158574.
Order amount rs. 881.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 6, 2020

Verified Support

OM
Dear Shurti Ji,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 6, 2020

Verified Support

OM
Dear Shurti Ji,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd

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I tried placing order of 2 coronil kit from order me app. Money was instantly deducted but order was never placed. Please refund my money back.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 6, 2020

Verified Support

OM
Dear Shomya Ji,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: F-804 white house sec 75 Noida

Dear sir my one coronil kit reached noida but not delivered by xpress delivers and also not received any call
And my 2 coronil kit not picke from haridwar even order same day
Please check

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 6, 2020

Verified Support

OM
Dear Tejash Ji,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to request you please write us at [protected]@patanjaliayurved.org regarding the website or app through which you make online order along with the order number to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd

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I have tried ordering products from patanjali products shopping website . Amount paid using ptm upi 1090 /- but order not placed. Customer care number is not reachable.

+1 photos

Aug 8, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 6, 2020

Verified Support

OM
Dear Tapas JI,

We apologize for the inconvenience caused to you. For any queries related to our order issues please mail us: [protected]@patanjaliayurved.org or Call us:[protected]Toll-free) along with your order number and the website or app through which you have made online order to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: 1102, Sumit Pramukh Enclave, Near Children's Academy school,, Bachani Nagar, Malad (East).

Hi i have only received around half of my order, wanted to know why is it so when i have paid the amount in advance.

Aug 8, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 6, 2020

Verified Support

OM
Dear Aryan Ji,

We apologize for the inconvenience caused to you. For any queries related to our order issues please mail us: [protected]@patanjaliayurved.org or Call us:[protected]Toll-free) along with your order number and the website or app through which you have ordered and contact number to assist you further.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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I ordered patanjali product through order me app, but i don't receive
One product { garlic pickle} for which i already paid amount of rs
80. I enquired on concern branch that is navrangpura ahmedabad, where
They told me that that product was not available at that time so we
Have not dispatched it.
Now i need refund for the product (Garlic pikle) which i have not received.
My order no. Is 131628. Pls do the needful as earliest as possible.

I already mailed the above issue 3 times on email id [protected]@orderme.co.in
And also called on branch and haridwar but not received any proper reply.

Aug 12, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2020

Patanjali Ayurved Customer Care's response OM
Dear Sneha Ji,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: Patanjalai AyurvedHaridwar

I have placed an order worth inr1254 through patanjali order me app
After 1 week later it has shown as order dispatched with the courier docket number
But till date there is no further update
When enquired with courier they have informed us that supplier physically not handed over the product till date
The order number is [protected] and order me app
Courier docket number[protected] courier dotzot.in
Customer care number[protected] e mail [protected]@orderme.co.in

Aug 13, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

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Aug 06, 2020

Patanjali Ayurved Customer Care's response OM
Dear Chandrashekhar Ji,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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I have place order for 2 corona kits on 30.7.20 and paid rs.1090/- in advance.
I tried to contact orderme support phone, whatapp, email but no response in last seven days. Orderme app does not show any order status

If looks it is fraud and i advise other to not to use orderme app

My order is not confirmed yet.

Pls confirm my order and send me goods soon

Champalal solanki
Mob: [protected]

Sep 24, 2021

Complaint marked as Resolved

Refund Received

Patanjali Ayurved customer support has been notified about the posted complaint.

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Aug 06, 2020

Patanjali Ayurved Customer Care's response OM
Dear Sir / Madam,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

Aug 09, 2020

Updated by cdsolanki today is 11th day since I placed my order on 30.7.20 for 2 coronil kits. customer care is totally bogus and no response on phone number, WhatsApp number and email. only computerised reply is made which is of no use.

Patanjali is earning crores of rs encashing fear of corona in general public and all customercare supports channels are closed so that no one can contact them.

Please rescue general public from this fraud and ask the company to refund money of customers or give delivery of goods immediately.

Thanks

Aug 18, 2020

Updated by cdsolanki My order is neither confirmed nor delivered yet. I have placed order looking to credibility of baba shri ramdev. I never thought of such fraud by patanjali ayurved.

Aug 22, 2020

Updated by cdsolanki Coronal 2 kits ordered before 23 days from today on 30.07.20 and paid rs. 1090 in advance is neither confirmed nor delivered. People are advised to to be careful before placing order through OrderMe app for Patanjali products. This is fraud app.

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C

cdsolanki

Aug 7, 2020

Reply is unsatisfactory. They asked to contact on their support no / email. And the complaint itself is about customer care no response. So pls tell me how to contact them. Very poor response. It is damaging image of patanjali. Patanjali should have engaged well established company for developing their e marketing app OrderMe .

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C

cdsolanki

Aug 22, 2020

Coronal 2 kits ordered before 23 days from today on 30.07.20 and paid rs. 1090 in advance is neither confirmed nor delivered. People are advised to to be careful before placing order through OrderMe app for Patanjali products. This is fraud app.

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C

cdsolanki

Aug 26, 2020

Refund has been received. Pls close the complaint.

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Patanjali Ayurved Customer Care's response, Aug 28, 2020

Verified Support

OM
Dear Sir/Madam,

Thank you for contacting us. In reference to your concern, we would like to inform you that as per refund credite confirmation received from you and as per your close complaint request we are closing this issue from our end. Thank you for messaging.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.

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Address: Om Sadguru Building No.A2 CHS LTD., Chinchpada Road Katemanivali kalyan east

Dear sir,
Iam ordering the patanjali product through "orderme" mobile app dt.17.07.2020 total 03 items, order no. 67270 and awn[protected], and delivered the items dt.04.08.2020 with only 02 items as per attached photos,

+2 photos

Aug 8, 2021

Complaint marked as Resolved

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Aug 6, 2020

Verified Support

OM
Dear Binod Ji,

Greetings of the day.
Thank you for connecting with us. We apologize for the inconvenience caused to you. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd

Patanjali Ayurved Complaints & Reviews

File a complaint to Patanjali Ayurved

Patanjali Ayurved reviews & complaints page 32

Refund my money immediately

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ordered cancelled on order me app and issue mailed to customer care email ; but no refund initiated neither email was replied back

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Amount deducted but order not placed

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Order not delivered nor tracked.

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patanjali coronil swasari kits 2 qty coronil tablet 2 qty

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Coronil kit

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Order or refund not provided

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products & payment not received!!

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non delivery of coronil kit

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ordered product not received

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Order me app related

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Product delivery delayed

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Money deducted but order is not placed

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Coronil kit not delivered

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Patanjali Ayurved amount paid via upi but order not placed on patanjali products shopping website.

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Received around half of the order

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fwd: product not receive order no 131628

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order placed in order me app till date not received

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no response from customer care orderme app

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as per order item missing

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