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Patanjali Ayurved Complaints & Reviews

1
Updated: May 25, 2024
Complaints 1741
Resolved
288
Unresolved
1453
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Patanjali Ayurved reviews & complaints page 37

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A
Ashok Pandey Rafifan
Jul 17, 2020
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Address: H.No.9, Main road maujpur oppsite central bank near ganga dairy, Delhi-110053

Sir/Madam
It is to say that I have placed my order online for 02 nos Coronil and 03 nos of Swasari vati on 12/07/2020. I preferred th Patanjali Chikitsalay -Rama Garden delhi. my order no is 34161.Total cost of oredr is Rs 1160.
My query is I coudnt get my oredr yet. as I asked to rama Garden Chikitsalay for my order, He replied that he coulnt get my order yet from patanjali order me app.Kindly let me know the status of my order and do needfull to get my ordered medicines as soon as possible

Regards
Ashok pandey
Mob. no. [protected]
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    P
    Prakash Raghuvanshi
    from Bengaluru, Karnataka
    Jul 16, 2020
    Resolved
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    Resolved

    Hi,
    I had order on 6 july and got delivered on 16 july my order number is 29314.
    But some of items is missing.
    +1 photos
    Aug 8, 2021
    Complaint marked as Resolved 
    Patanjali Ayurved customer support has been notified about the posted complaint.
    OM
    Dear Prakash Ji,

    We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you that please write your complete concern, along with the website or app through which you have ordered with the order number at [protected]@patanjaliayurved.org to assist you further.

    Warm Regards
    Team Grc
    Patanjali Ayurved Ltd.
    Prakash Raghuvanshi's [Complaint's author] reply, Jul 26, 2020
    I had already send a email. But no reply on that. This is a very bad experience.
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      A
      Ajay Kumar trivedi
      Jul 16, 2020
      Resolved
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      Resolved

      Address: Indian Bank Mrc Nagar, IMAGE CAMPUS

      I ordered some items through orderme app on 05july 2020 and paid amt rs.1316/-but my items have not been delivered yet.
      My order no. Is 28322
      +1 photos
      Aug 8, 2021
      Complaint marked as Resolved 
      Patanjali Ayurved customer support has been notified about the posted complaint.
      OM
      Dear Ajay Ji,

      Greetings of the day.
      Thank you for connecting with us. Based on your query regarding your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] to have a detailed solution. Thank you for your continued support.

      Warm Regards
      Team Grc
      Patanjali Ayurved Ltd.
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        A
        Ameesha Doshi
        Jul 16, 2020
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        Address: D-28 Industrial area, Near Income Tax office, Haridwar, Uttarakhand – 249401.
        Website: www.patanjaliayurved.net

        Dear sir,

        I had placed my order no. [protected] on 09th july, 2020. After a week also the order is still in placed status. I did not get my order yet. I am also not able to cancel my order.

        Hence, kindly send me my order or refund my money.

        Thanks,
        Amisha
        Patanjali Ayurved customer support has been notified about the posted complaint.
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          K
          Kritika Soni Purang
          Jul 16, 2020
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          Address: Haridwar

          I had ordered online from patanjali on 17 june order no. [protected]... Order got cancelled on its own from patanjali side... I could not get my money back... Plz look into this... Its a month but not received money back
          Patanjali Ayurved customer support has been notified about the posted complaint.
          But i haven't got any phone call or email from them...
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            G
            Gurmukhmehrok
            Jul 16, 2020
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            Address: Jakhal road Sunam

            Maine patanjali ka dudh biskut[protected] ko khrida tha jisnme ik biskut mai mattel pin hai jo ki boht khtarnak ho skta tha aur mene is bare mai patanjali ke toll free no pr bhi baat but mai unse santust nhi hu.in par bnta action liya jana chahiye.
            +1 photos
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              A
              Ashisha Kumar
              Jul 14, 2020
              Resolved
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              Resolved

              Address: MADDANT CORTALIM SHIPYARD ROAD

              Sir please 4_5din ho gaya phir bhi hamara paisa wapas nahi aya hai please help me
              Aug 8, 2021
              Complaint marked as Resolved 
              Patanjali Ayurved customer support has been notified about the posted complaint.
              Jul 14, 2020
              Updated by Ashisha Kumar
              Wrong type ho gaya hai

              OM
              Dear Ashisha Ji,

              We apologize for the inconvenience caused to you. In reference to your concern, we woould like to inform you that we are unable to fetch your order details. Please share your order details along with your contact number at: [protected]@patanjaliayurved.org Call us:[protected]Toll-free) to assist you further.

              Warm Regards
              Team Grc
              Patanjali Ayurved Ltd.
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                K
                kapil patro
                Jul 9, 2020
                Resolved
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                Resolved

                Sir
                I kalicharan patro had ordered items of total amount rs.1165 on 8/07/2020 and made payment through paytm. The transaction was successful but in the patanjali app it is showing the order is cancelled
                So kindly look into it the matter and take necessary action so that i will get my money back
                Thank you
                Kalicharan patro
                +2 photos
                Jul 14, 2020
                Complaint marked as Resolved 
                The company has sent my total amount back
                Patanjali Ayurved customer support has been notified about the posted complaint.
                Jul 09, 2020
                Updated by kapil patro
                I also emailed patanjali ecommerce but till now no response
                Kindly look into the matter
                Jul 12, 2020
                Updated by kapil patro
                Even after two days of filing the complaint there is no response from the Patanjali customer care
                Patanjali customer care hsa worst management
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                  P
                  priyal_me
                  Jul 4, 2020
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                  Address: Patanjali Ayurved Limited, Haridwar, Uttarakhand - 249401

                  I purchased one of your products 1Litres of "PATANJALI AMLA JUICE"
                  from BIG BASKET. For the first few days I noticed nothing but today I
                  noticed that something thick appears to be settled at the bottom. When
                  I poured it into the glass, I found brown pieces of paper in the
                  glass. I have kept it as proof if required. 2-3 dosage of amla juice
                  is still left in the bottle alongwith the bits of brown paper. Now I
                  am not using it anymore and kept it as a proof.

                  At the first instance I didn't believe, I thought it might me pulp or
                  something related to Amla only but when I squeezed and chewed it I got
                  the confirmation that it was paper actually.

                  It is a very shocking and horrible incident. Majority of the
                  population trust on your products but this incident gave me a shock
                  badly.

                  You should take a note of this matter with utmost urgency and take the
                  necessary action. I am going to post it all over the social networking
                  sites also in case no proper action is taken against it.
                  +10 photos
                  +1 videos
                  Patanjali Ayurved customer support has been notified about the posted complaint.
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                    T
                    tukaram A
                    Jul 4, 2020
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                    Patanjali Online shopping is a fraud .I lossed 3500 . My contact number is [protected].ghatiya business by patanjali .sab log chor hi hoga .please think before booking online in patanjali
                    +1 photos
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                      T
                      tukaram A
                      Jul 4, 2020
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                      Dont buy anything by patanjali as they are cheating .I lossed around 3500rupees.my cont no is [protected] .
                      +1 photos
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                        T
                        tukaram A
                        Jul 4, 2020
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                        Patanjali cheating us by not delivering orders after getting money through online shopping .my all bill details attached .my mobile number is [protected].
                        +1 photos
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                          D
                          dpradip
                          from Gurgaon, Haryana
                          Jul 2, 2020
                          Resolved
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                          Resolved

                          Hello team grc,
                          This is to update you that i have not yet received any refund against my
                          Order number "[protected]".

                          Pl check and do needful asap.

                          Thanks & regards,
                          Dipannita

                          On tue, jun 23, 2020, 1:51 pm grc patanjali
                          Wrote:



                          greetings of the day mr. Dipannita das ji,

                          thank you for giving us an opportunity to serve you.

                          in reference to the concern stated by you, we would like to apprise you
                          that we have processed your refund against your order number
                          "[protected]" and you

                          should expect to see the amount appear in your source account in the 7
                          business days.

                          *refund reference id87f9d68f-9810-4dad-8eca-eb85f4788f1b*

                          hence the status of the complaints stands resolved.

                          request you to kindly keep the subject line the same for all future
                          communications related to this query/concern.

                          in case of any other concerns, you can call us on[protected] or write
                          to us on [protected]@patanjaliayurved.org & one of our dedicated officer
                          would be glad to

                          assist you further.




                          thanks & regards
                          team grc
                          [protected] | [protected]@patanjaliayurved.org | www.patanjaliayurved.org
                          +1 photos
                          Jul 8, 2020
                          Complaint marked as Resolved 
                          Refund not received yet after 15 days of refund confirmation mail, dtd;23.06.20 from Patanjali ayurved. It's something very very disappointing and not acceptable approach from highly prestigious Patanjali ayurved team
                          Patanjali Ayurved customer support has been notified about the posted complaint.
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                            D
                            dpradip
                            from Gurgaon, Haryana
                            Jul 2, 2020
                            Resolved
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                            Resolved

                            Om

                            Dear customer,

                            Greetings of the day from patanjali.

                            In reference to your (Grc/[protected], we have noted your details and will get back to you with an update shortly. Your patience is much appreciated.

                            Feel free to reach out to us at[protected]/[protected]@patanjaliayurved.org. We are working from monday to saturday. (Except major holidays)

                            Request you to kindly keep the subject line same for all future communications related to this query/concern.

                            Thanks & regards,

                            Team grc

                            [protected] | [protected]@patanjaliayurved.org |www.patanjaliayurved.org om

                            Patanjali ayurved limited
                            Patanjali food & herbal park
                            Vill? Padartha, laksar road
                            Haridwar - uttarakhand - 249404


                            Greetings of the day mr. Dipannita das ji,

                            Thank you for giving us an opportunity to serve you.

                            In reference to the concern stated by you, we would like to apprise you that we have processed your refund against your order number "[protected]" and you

                            Should expect to see the amount appear in your source account in the 7 business days.

                            Refund reference id135b34f1-c804-4d38-8b38-972fb22ff4f1

                            Hence the status of the complaints stands resolved.

                            Request you to kindly keep the subject line the same for all future communications related to this query/concern.

                            In case of any other concerns, you can call us on[protected] or write to us on [protected]@patanjaliayurved.org & one of our dedicated officer would be glad to

                            Assist you further.

                            Thanks & regards
                            Team grc
                            [protected] | [protected]@patanjaliayurved.org | www.patanjaliayurved.org
                            Patanjali ayurved limited
                            Patanjali food & herbal park
                            Vill-padartha, laksar road
                            Haridwar - uttarakhand - 249404

                            Show quoted text


                            Dipannita das ji,

                            Greetings of the day,

                            Thank you for giving us an opportunity to serve you.

                            In reference to the concern stated by you regarding a refund related to your order - [protected], we apologize for the inconvenience caused. For quick resolution, we request you to please share the details with us, such as bank statement of your source account from date of order to till now.

                            Request you to kindly keep the subject line the same for all future communications related to this query/concern.

                            Looking forward to hearing from you.

                            Thanks & regards
                            Team grc
                            [protected] | [protected]@patanjaliayurved.org | www.patanjaliayurved.org
                            Patanjali ayurved limited
                            Patanjali food & herbal park
                            Vill-padartha, laksar road
                            Haridwar - uttarakhand - 249404

                            Attention: this email is sent by an external sender. Do not click links or open attachments unless you recognize the sender and know the content is safe.

                            Hello team grc,
                            This is to update you that i have not received any refund against my order
                            Number "[protected]" yet.

                            Pl check and do needful asap.

                            Thanks & regards,
                            Dipannita

                            On tue, jun 23, 2020, 1:48 pm grc patanjali
                            Wrote:



                            greetings of the day mr. Dipannita das ji,

                            thank you for giving us an opportunity to serve you.

                            in reference to the concern stated by you, we would like to apprise you
                            that we have processed your refund against your order number
                            "[protected]" and you

                            should expect to see the amount appear in your source account in the 7
                            business days.

                            *refund reference id135b34f1-c804-4d38-8b38-972fb22ff4f1*


                            hence the status of the complaints stands resolved.

                            request you to kindly keep the subject line the same for all future
                            communications related to this query/concern.

                            in case of any other concerns, you can call us on[protected] or write
                            to us on [protected]@patanjaliayurved.org & one of our dedicated officer
                            would be glad to

                            assist you further.




                            thanks & regards
                            team grc
                            [protected] | [protected]@patanjaliayurved.org | www.patanjaliayurved.org



                            patanjali ayurved limited
                            patanjali food & herbal park
                            vill-padartha, laksar road
                            haridwar - uttarakhand - 249404



                            Hide quoted text

                            dear customer,

                            greetings of the day from patanjali.

                            in reference to your (Grc/[protected], we have noted your details and will
                            get back to you with an update shortly. Your patience is much appreciated.

                            feel free to reach out to us at
                            [protected]/[protected]@patanjaliayurved.org. We are working from monday to
                            saturday. (Except major holidays)

                            request you to kindly keep the subject line same for all future
                            communications related to this query/concern.
                            +1 photos
                            Jul 8, 2020
                            Complaint marked as Resolved 
                            It's not resolved yet, ref order number "4708220760". Refund not received yet after 15 days of refund confirmation mail, dtd;23.06.20 from Patanjali ayurved. It's something very very disappointing and not acceptable approach from highly prestigious Patanjali ayurved team
                            Patanjali Ayurved customer support has been notified about the posted complaint.
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                              M
                              Mohit@01
                              Jul 1, 2020
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                              I ordered some products to patanjali dealer in hathras but they did not deliver my order. I tried to contact them but they did not receiving my call. So please take a strong action against them.
                              Patanjali Ayurved customer support has been notified about the posted complaint.
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                                K
                                Kunalrohi3
                                Jun 30, 2020
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                                Dear sir,
                                I'm kunal rohilla. My mobile number [protected]. My order number is [protected]. My order is automatically cancelled. I pay for this amount 500rs via paytm upi reference id[protected]. Please refund my amount as soon as possible.
                                +2 photos
                                Patanjali Ayurved customer support has been notified about the posted complaint.
                                Jun 30, 2020
                                Updated by Kunalrohi3
                                Dear sir,
                                I'm Kunal Rohilla . My mobile number [protected]. My Order number is [protected] . It is automatically cancelled . I pay for this amount 500rs via Paytm UPI reference ID[protected] . Please refund my amount as soon as possible.

                                OM
                                Dear Kunal Ji,

                                We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you that we have filed a complaint regarding refund and escalated your concern to the relevant department with reference number GRC/[protected]. For all future correspondences on the subject matter kindly get in touch with [protected]@patanjaliayurved.org. You will get a response as soon as possible.

                                Ward Regards
                                Team Grc
                                Patanjali Ayurved Ltd.
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                                  V
                                  Vidyasaraswathi p
                                  Jun 29, 2020
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                                  On april 29th i ordered few items. Order number : [protected].
                                  Amount: rs. 1189.00
                                  Due to covid 19 issues the order was cancelled on june 2nd. But the money is not refunded.
                                  Please refund my money as early as possible.

                                  Thanks
                                  Vidya
                                  Patanjali Ayurved customer support has been notified about the posted complaint.
                                  OM
                                  Dear Vidya Ji,

                                  We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you please mail us: [protected]@patanjaliayurved.org and call us:[protected]Toll-free) with your complete order details with a contact number to assist you further.

                                  Warm Regards
                                  Team Grc
                                  Patanjali Ayurved Ltd
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                                    O
                                    officedel.jha
                                    Jun 26, 2020
                                    Resolved
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                                    Resolved

                                    Address: H.NO 146/22 STREET NO-11 GANGHI NAGAR GURGAON HARYANA 122001
                                    Website: www.patanjaliayurved.net

                                    Dear sir/madam,
                                    This is with reference to my order order # : [protected] | order date :[protected]:55 pm. Rs-1080/-and ref. Your below email i wish to share that i have cancelled my order due to non tracking my shipment on your website after 6 days ago and your apps as well. I have many times tried to call your customer help desk[protected] & sent email to [protected]@patanjaliayurved.org / [protected]@patanjaliayurved.net but unable to reach you with long time hold/wait my calls. After 6days order status are showing only the booking step, there after i have been cancelled the same order. I have already sent many emails for refund my amount but not getting any response from your side.
                                    therefore request you to please refund the my order amount rs-1080/- in my originate account as soon as possible. Otherwise i have no any option to go to the consumer court.
                                    Jun 26, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir/Madam, This is with reference to my order Order # : 8340404585 | Order Date : 21-06-2020 04:55 PM. rs-1080/-and ref. your below email i wish to share that i have cancelled my order due to non tracking my shipment on your website  after 6 days ago and your apps as well. i have many times tried to call your customer HELP desk-1800-180-4108 & sent email to [email protected] / [email protected] but unable to reach you with long time hold/wait my calls. After 6days order status are showing only the booking step, there after i have been cancelled the same order. I have already sent many emails for refund my amount but not getting any response from your side.  therefore request you to please refund the my order amount Rs-1080/- in my originate account as soon as possible. otherwise i have no any option to go to the consumer court.  called-1800-180-4108 & sent email to [email protected] / [email protected]
                                    Patanjali Ayurved customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 29, 2020
                                    Patanjali Ayurved Customer Care's response
                                    OM
                                    Dear Sir / Madam,

                                    We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you that we have filed a complaint and escalated your concern to the relevant department with a reference number GRC/[protected]. For all future correspondences on the subject matter please get in touch with [protected]@patanjaliayurved.org. You will get a response as soon as possible.

                                    Warm Regards
                                    Team Grc
                                    Patanjali Ayurved Ltd.
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                                      S
                                      sunil niranjan
                                      from Powai, Maharashtra
                                      Jun 26, 2020
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                                      Text of emails sent lodging my complaint

                                      Dear sir /madam,

                                      Earlier on 15.06.20 at your 'feedback' and 'contact us', i had reported that many of the items placed under the captioned order [protected] dt 13.05.20, were not delivered. That in compliance to the captioned order deliver of one packet delivered... [protected] by blue dart.

                                      However on going through the contents of the packet it is observed that of the 39 items ordered, the packet contained only 24 items and that 15 items were missing. The following are the missing items...
                                      Atta doodh rusk....3 pack
                                      Namkeen navrattan mix... 1,
                                      Nutty delight 4,
                                      Bel sharbati 1,
                                      Marie biscuit 250 gm 2,
                                      Soji elaich rusk 3,
                                      Unpolished moong dal 1,

                                      May i be informed as to the reason for not including the above items in the delivery box, when i had made full payment of these items too.

                                      Indeed it is shocking that the despatch confirmation resorted to absolute silence of this issue of missing items. Contrary to it, the despatch confirmation stated that with the despatch, the order is complied with.

                                      May i request your good self to look into the matter and arrange to despatch the missing items
                                      Sunil kr niranjan
                                      Mob.. [protected]

                                      Pl ref to the trailing mail
                                      I am constrained to point out that that despite a lapse of period i am still to receive the missing items.
                                      So much so that i have still to get an acknowledgement of my complaint.
                                      Could i be pl briefed on the status.
                                      Thanking u.

                                      Sunil niranjan
                                      [protected]
                                      Patanjali Ayurved customer support has been notified about the posted complaint.
                                      OM
                                      Dear Sunil Ji,

                                      We apologize for the inconvenience caused to you. In reference to your concern, we would like to inform you that we have filed a complaint regarding missing products and escalated to the relevant department with a reference number GRC/[protected]. For all future correspondences on the subject matter please get in touch with [protected]@patanjaliayurved.org with the reference number. You will get a response as soon as possible.

                                      Warm Regards
                                      Team Grc
                                      Patanjali Ayurved Ltd.
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                                        S
                                        Sumit Bhola
                                        from New Delhi, Delhi
                                        Jun 26, 2020
                                        Resolved
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                                        Resolved

                                        Address: TILAK NAGAR, NEW DELHI

                                        I have bought pitanjali cow milk ( 1 litre ) 2 qty from moti bakery, tilak nagar, new delhi-110018 on 25th june 2020 and on packet also it was written 25 june 2020. But after reaching home when i have boiled both packets it converted in to paneer. When i have asked the shopkeeper he suggested me to talk to pitanjali customer support. But pitanjali support is not picking up the phone i have tried many times. Please suggest me what to do?
                                        i am also attaching an images of the packet as well the milk.
                                        +2 photos
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Patanjali Ayurved customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 29, 2020
                                        Patanjali Ayurved Customer Care's response
                                        OM
                                        Dear Sumit Ji,

                                        Thank you for contacting us. In reference to the concern stated by you, we apologize for the inconvenience caused. We request you to please share the details with us such as manufacturing date, batch number, complete outlet details, your contact number, and your address along with the image of the both-side of the product with exact issue you are facing at [protected]@patanjaliayurved.org for fast resolution. Thank you for messaging.

                                        Warm Regards
                                        Team Grc
                                        Patanjali Ayurved Ltd.
                                        Nov 30, 2021
                                        Updated by Sumit Bhola
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