Paytm — Bad service and not refunding the money

Address:Mumbai City, Maharashtra, 401105
Website:paytm.com

I have cancel the water park tickets and ask to refund the money as i have mistakenly booked the tickets, they ask to place a complain and did not turn up. Its more than 10 days now as i placed the complain on 20/07/2016 at 3.34 pm.
Whenever i call to customer agent they just ask to wait 24 hrs.
No proper help or satisfactory reply has been given from there side.
Sum of 10434.16 they should pay, everyday i have to call them they ask to wait 24 hrs.
Like that 10 days have passed.
Please help me to get my money, am a student who do job and study as well.
Please.
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Mara paytm block ho gaya ha how i can opend usma 5000 bhe fas chuka ha
sumit
[protected]
Not understanding how detail can i explain you let me know if you need any other information. To attend my query
I have transfered money form wallet to my acc on 24th july16but didnot get any credit till now to my acc am unable to log a complaint on paytm also called to the customer number they said there is another department and it is not having voice call facility m unable to log a complaint through app so complaining here
I got a 2g data pack done form Paytm on 25 July'16 of RS 175 .
PAYTM Selected my circle as bihar/Jharkhand and i got a recharge of 175 done. The amount got deducted & no balance came.
i WANT A REFUND OF THE AMOUNT.
I have make a recharge on 23.07.16 for rs. 19 for mo. No. [protected]. But no response received from operator and also balance not refunded till 9.19 pm dtd 24.07.2016.

Mo no. [protected]
They are not refunding my 10, 000 rupees . my order no is :- [protected] .
Everyday ask to wait 24 hrs.

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