PayTM Mobile Solutions Complaints & Reviews

HI... Order No[protected] 20 Mar '15 7:50 pm i had placed an order but latter transaction got failed but money got deducted from my bank account later i clicked on refund to bank account bout till now money dint get credited so kindly check about my issue and resolve it asap thanks and regards vinay

order no[protected] and [protected] i did a recharge of rs100 and rs17 on the same day..the recharge was not done.its more than 4 days, no refund has been made..normally acc to company policy the refund should be done within 4 days..i have complained so may times but all the response are nuisance, perhaps generated through machine.the msg displayed by paytm is clear enough to acknowledge that the money has been transfered to paytm account.my bank statement says the same. i am attaching a doc file at the end as a probe.it clearly says the same. rohan phone no-[protected]

There are two transactions(0C617991FBB70FAF, F671519EC283CF34) have happened to someone chanchal kumar(Paytm wallet ID: [protected]@gmail.com) I don't know or never placed the order, I request you for a refund and take a look into the matters, this is fraud and someone hacked my account

The DSLR Camera that I had purchased arrived in an insecure package which when opened revealed a wrong colored product which is damaged. I was utter disappointed with the product as 1. The product delivered is different color(black) from what I originally ordered(Red) for which I paid an extra Rs 1100 compared to the black one. 2. The packaging done by the seller is insecure and very easily damageable. 3. The product is already used as I had observed the Box seal had been opened already. 4. some part of the product is damaged and broken into pieces. Now the worst thing is paytm customer care. 1. Unable to reach them through phone for instant queries. 2. When we email they wont respond for days. 3. They wont check if the products from sellers are authentic and new or not before they sell it on paytm. I doubt if they have license to operate online shopping and they donot keep their promise of customer assurance policy as read from their site. Take serious action against these kind of sites which plays with customers selling duplicate damaged goods.

Hello, I have been provided with wrong product...and no one is replying to the complaint no[protected] I raised. I have ordered micro sd card (2 items) and I received Dual USB Drive... Order no is:[protected] dated 12 Mar '15 2:08 pm Provided with images of the wrong product on mail complaint on demand but no action has yet been taken. I have even escalated the issue to the grievance manager and forwarded to him all the earlier mails and from his side too I have not got any response. Seems there is no meaning/ or no one is there as grievance manager... Please arrange immediately to deliver the right product which was ordered in exchange of wrong product. Note: I have not broken the product seal and waiting for exchange with right one. Thanks, Prasanna Kumar mob: [protected]

HI, I had done 4 transactions on 14-Mar on Paytm. Out of which 1 transaction got failed but my account was debited by 235 INR. I couldn't find any customer care number to talk to CSE of Paytm. Then I have mailed to [protected]@paytm.com with all the details on 20-Mar. I got a generic reply as below: "We had a technical problem at our end, which has since been rectified. The issue faced by you has been resolved. In case you are still facing the problem, please do let us know." But the amount was not refunded. On 23-Mar, again I have raised the issue but till date I could not get any reply from Paytm. Ticket number is "Ticket #[protected]: Information on failed transactions"

It is submitted that i had recharge Rs, 250 on 1st, april, 2015 on my Mob. No. [protected] with order no.[protected]. But it is still pending, on other way my Rs, 250 amount is deducted from my bank account. sir i m in trouble so plz solve my query as soon as possible its my humble request to you. Thanking you yours faithfully sandeep kumar

Dear Sir, Today i recharge for following mobile number [protected] RS.50/-on 9.39 am RS.50 debited also from my account but still not received balance on mobile and my order number is[protected].If not possible to recharge so refund it to my cash wallet. Please sort out this matter Regards, Vijay Mane [protected].

Sir, I returned the product of Tupperware 500Ml Water Bottles (Set Of 2) and also I get the refund amount.But the Problem is that again they rollbacked my refunded amount and they are showing a status of Wrong Refund.My order Transaction No. A92EF3819A783BFB.Please Check my Transaction and refund my Amount. Thanking You. From: Venkatesh Akula Account No.[protected].

My Order Number is[protected]. Yesterday I paid bill of Rs. 400/- at time 10.29 pm as you can see in my orders. It still Pending and the amount of Rs.400/- Withdraw by Paytm i got message from your Site but its still pending. Please confirm or Accept my order or refund my 400 Rs. back Request to you do it fast and Quickly. I want to Pay bill of my Postpaid no. Kindly request you to Confirm my Order Thanks

Hello, I have bought a product a product from Paytm with ORDER NO. [protected] Mar '15 11:56 pm i wasn't satisfied with the product and i returned on 21march 2015 via DTDC courier with assignment number: V21930072 as they are not providing the reverse pickup. The provided me the seller details but not provide the contact (phone number). The product is in Delhi since 24 march 2015, and i have contacted Paytm many times regarding the matter, but they are not picking the phone and also not giving satisfactory revert on mail, also i contacted the branch JHANDEWALAN BRANCH, DELHI, regarding this, they are holding the product since then, but yesterday they sent it back, now it is on the way, so kindly concern the matter.

Last night i did my aircel reacharge from Paytm.. Both time Paytm deduct my money.. But no reacharge n no reply reply for same.. I mail their service team .. after that just message i received no refund or no status of my complaint.. pathetic service by paytm.. Not acceptable at all..

Hello, I am Samarth Jobanputra purchased Transcend StoreJet 25M3 (TS1TSJ25M3) 1 TB Portable External Hard Drive (Black) on 15th March. At checkout time apply promo code HDD1500 which for 1500 cash back. When before my order shipped one dialogue box highlights and says that your cash back will be added within 24 hours of your order shipped. When my order is shipped that dialogue box wasn't highlighted. Then I submitted the query on paytm website.There is no reply till my order is delivered. And then suddenly Paytm replies that you can't eligible for cash back because of you haven't apply promo code. If I haven't apply any promo code then why Paytm shows dialogue box which I told in above paragraph. Today is 18th day of my complain but hence no reply at Paytm's side. I want to either cash back or return pickup of my order. So, please do needful in this matter as soon as possible. Thanking You, Samarth Jobanputra [protected]

sir, i have bought a product from paytm.com qhose order id is[protected]. i want to return this product. i have not opened the packet also. i have written 9 times regarding this but no resolution re ceived yet. i have phoned 3 times also. please help me. regards hitendra kumar [protected]

21 i have purchased dell insiprion.but i got faqe product without valid warrnt, local adptor, delli is not sell this product, no backup cd, pirated window, i have complain immiadialty but upto this time they are asking follisg questening again again with request id[protected] .plz refund my whole maount at my bank account .i hope for positive responce.u got any inf contact me birendra kumar [protected]

my ordered my is[protected] . i already pay money by my account but still not get ordered when i ordered product on 20 march. my mobile no. [protected] my paytm account mobile no. [protected] orderd no.[protected] awb no.UNIPAYP1606664

I have written 9 mails to the customer service of paytm regarding warranty servicing of a laptop that I had purchased from their site. So far I have not even got one single mail that addresses my issue properly. I have even escalated the issue to the grievance manager and forwarded to him all the earlier mails and from his side too I have not got any response. I need the sellers details to check out the warranty servicing, and also if the seller is a registered levono seller or not. But so far paytm has not even bothered to give a proper reply regarding this. My Order no is #[protected].

I have purchase of product in 16th of march. The product was Laptop Lenevo S150P. It's battery back is not good and Touch pad hang and going to zoom when drag it. It was in look up period I inform all those thing through mail of my account and through site of PayTM. Now, They are denying to refund and give suggestion to take manufacturing warranty. Pls, Do the needful as soon as possible... Coversation Mail... Complain ID :-Ticket #[protected]: RCtkt - Help Query (http://paytm.zendesk.com/requests/[protected], Ticket #[protected]: RCtkt - Help Query (http://paytm.zendesk.com/requests/[protected], Ticket #[protected]: RCtkt - Help Query (http://paytm.zendesk.com/requests/[protected], Ticket #[protected]: RCtkt - Help Query (http://paytm.zendesk.com/requests/[protected] Dear PayTm Team, I have mailed you and complained you by phone or website lots of time. I purchase my Order No.[protected]. Everything was fine but As I mension through the sources Touch pad is going to hang or zoom . it is not under satisfactory. Kindly refund as soon as possible. PLs, communicate with me as soon as possible. Make me sure and your view soon. Regards' Rajesh Kumar Phone- [protected]

I had ordered three perfumes from Paytm two days back, and when they got delivered, one of them had not only and old packaging but the perfume inside was used. Now, in the website it is mentioned that the seller has zero return policy but if the product received is damaged, we can get in touch with the customer care. I contacted customer care and they tell me because of the zero return policy, they cant do anything about it. This is highly unacceptable. I trusted the website and bought the product, but I am highly annoyed and disappointed by bad experience and would like this to be attended soon!

meney dated 30 Dec 2014 ko MTNL ka telephone No25219646 ka paytm k through Rs 764/ payment kiya tha jo ki mere Axis Bank A/c se paisa bhi nikal gaya but telephone ka bill payment nahi hua, abhi tak mujhe Rs 764/refund bhi nahi hua na hi telephon ka bill payment hua, so Please Refund the same Amount as early as possible