Paytm Mobile Solutions — 499 ru.jio recharge undone

Address:Jaipur, Rajasthan, 302020
Website:www.paytm.com

I did recharge of 499 ru.in my jio no.[protected] last night and still almost 24 hrs has completed but paytm neither give me my money return nor recharge
And also not providing any solution
Its still showing processing and they debated 499 ru. From my account order id is [protected]
They are also not replying and
The worst part there is no any way to talk to their any representative by call
And also don't have any toll free no.
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same problem here as well. Have you got any update?
sainath reddy chennu's reply, Nov 12, 2017
Same problem here.
Please see the Screenshot because Yesterday I have done my recharge balance is not credited in my account and it's showing processing and I am trying to cancel the transaction it's not showing the cancel option also . So please help me out.
If all this problem I will be facing again and again I am not going to use paytm in my life.
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Shristi Agarwal's reply, Nov 12, 2017
On 10th I have done my recharge and now it's 34 Hours but I didn't get back the money aur else balance and plus cash back also and even from 2 days I m calling customer care no response are coming back now... all this are heights
I want call from you all right now

Same problem? Any updates?
Am too facing the same issue no update yet

Same problem for me too .

Exactly same problem here also i dont know whom to contact??...i also recharged my jio no. And it shows processing after 2 days also...no cancel button also
I also mailed them and here's the reply i got...lol as if i didn't knew all of that...this is wrong paytm shoul refund us along with so extra cashback for such niusance created else we will take some actions against paytm

Same problem...
I'm facing the same problem.
Got an update:

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