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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 271

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O
OnE dAY
from Chirala, Andhra Pradesh
Nov 14, 2017
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Address: Hyderabad, Andhra Pradesh

Error showing transactions please fix as fast as possible. I sent money from paytm bank to other private bank but it got failed and money deducted from my paytm bank . So please fix it soon.
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    R
    Rajalakshmi Vinu
    from Nattam, Tamil Nadu
    Nov 14, 2017
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    Address: 605010

    I had made transactions on November 9th to an unregistered paytm number. later, the number was registered with paytm Now, the money was not in my wallet and her wallet too. Don't know where it's gone
    Pls resolve the issue and give back my Money
    My transaction Id is [protected]
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      S
      sujoy bera
      from Kolkata, West Bengal
      Nov 14, 2017
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      Dear sir/madam,

      My bank transaction id -[protected] & wallate transaction id -[protected]. I send money wallate to bank account from 04-11-17. But 10 days go my money not added my bank account. Please add my money urgently. i attach snap short for transaction copy.
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        R
        Rajesh Mag
        from Bengaluru, Karnataka
        Nov 14, 2017
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        Address: Hyderabad, Andhra Pradesh, 500075

        The order is just placed, status is:order received, but i am unable to cancel this order # [protected], i need change the delivery address. Paytm support/help page suggesting to go to the "my orders" section, select the item and use the "cancel" button. Unfortunately "cancel" button is not available there!, i tried connecting customer support, they confirmed that the order will be cancelled, but the issue still not resolved, please help!
        +2 photos
        Nov 14, 2017
        Updated by Rajesh Mag
        Unfortunately the order is not cancelled yet, the item has shipped now with delhivery AWB#[protected], I am still following up PayTM & Delhivery
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          H
          Haripada1984
          from Rajmahal, West Bengal
          Nov 13, 2017
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          Website: www.paytm.com

          Few days ago, I have ordered a Vivo v5s mobile and paid R.s 17089 through
          SBI Debit Card.After 4 Days, i cancel the Order on 07/10/2017 through Paytm App. They said Ur return is processed and credited to your wallet, i have checked my wallet, there are no amount they refund. I have contacted through chatting, they said your refund amount already credited your wallet and you transfer it to your bank. I checked my account but not credited. Then i have tried to contacted, they said this issue is closed from our end . My total refund amount is R.s-14371. Please help me.
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            R
            Raju Anbhorkar
            from Mumbai, Maharashtra
            Nov 13, 2017
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            Address: Thane, Maharashtra, 401209
            Website: paytm.com

            This is regarding money deducted from BANK Account isn't reflecting in my Wallet also payment not done vendor IRCTC. Attached are the screenshot's of Bank account & irctc.
            +2 photos
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              C
              Champneha
              from Pune, Maharashtra
              Nov 13, 2017
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              Hello

              Neha here i had done paytm recharge by sbi bank on 9-nov-2017 of 349 rs the deduction is made but the recharge is not done. I am trying to call customer care from 9-nov-2017 but the call is not getting connected. Because of that i am writing my complaint here. It is not useful fot me and no responce from the customer care.

              So i request u to refund me my amount as soon as possible.
              Sir mene 10/11/2017 ko mobile recharg kiya 3 din ho gye pr abhi tk recharg nhi hua prossing bta rha h Order no-[protected],
              order no -[protected] plz sir solusn kre na recharg hua na refund hua h balance
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                A
                Achintya Bhattacharyya
                from Kolkata, West Bengal
                Nov 13, 2017
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                Address: Kolkata, West Bengal

                On 10/11/17 an amount of rs399/- has been deducted from my sbi account through paytm for recharge of my jio no. [protected] but due to non recharge, my jio connection stopped. As a result i have faced a lot of problems. I astonished at your msg that u r not understanding my problem. The thing should kept in your mind u r the custodian who kept my money. I[censored] are not understand i shall compelled to do by my way.
                +1 photos
                Nov 14, 2017
                Updated by Achintya Bhattacharyya
                On 10/11/17 Rs.399/- has been deducted from my bank account through PAYTM for recharge of my jio no [protected]. But after expiry of tenure my jio connection stopped due to non recharge. According to bank statement it has been shown the amount debited for purchase through PAYTM. Being the user of Paytm I am frustrated .Please try to refund Rs. 399/- immediately otherwise I have no alternative to take legal steps.
                Nov 16, 2017
                Updated by Achintya Bhattacharyya
                Rs.399/-has been deducted from my account through paytm for recharge of my jio no. [protected] on 10/11/17. (Copy enclosed). But recharge not done and the amount not refunded till today. Being the user of paytm this is my first bitter experience. I convey it to paytm users and they are also told now a days paytm is not reliable and request me to avoid paytm. My request pl refund my non recharge amount 399/-. Immediately otherwise i have no way to take legal steps.
                Rs 399/- deducted from my SBI account for recharge of my jio no [protected] on 10/11/17 by Paytm. But neither any recharge not any refund my money by Paytm.

                rs.399/- has been deducted from my sbi account for recharge my jio no. through paytm on 10/11/17 - Comment #2921167 - Image #0
                Achintya Bhattacharyya's [Complaint's author] reply, Nov 17, 2017
                No response from you regarding my complain till today
                Rs.399/- has been deducted from my SBI account for recharge of my jio no [protected] on 10/11/17 by Paytm. but no recharge done and the deducted amount not refunded by Paytm.

                rs.399/- has been deducted from my sbi account for recharge my jio no. through paytm on 10/11/17 - Comment #2921412 - Image #0
                Worse paytm.399/- has been debited from my SBI account but neither any recharge nor any refund of money till date.
                PAYTM is fraud . Cheat me by taking Rs 399/- without recharge my jio no.
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                  S
                  saroj258
                  from Bengaluru, Karnataka
                  Nov 13, 2017
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                  I recharge of airtel no form paytm.in oreder showing processing in txn. I call customer care but not any solution for cancelled the order. Third days i received mail form paytm your recharge successfully. But i have allready recharge by then amount from retailer. I also inform to paytm for cancelled the order & refund the amount in wallet. My order no[protected] dt 11/11/2017 time 1.22am but i have received mail from successfully recharge dt. 13/11/2017 time 2.00pm
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                    K
                    Kav157
                    from Bengaluru, Karnataka
                    Nov 13, 2017
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                    Address: 560043

                    I was supposed to pay my friend 1000, my Paytm associated mobile no is [protected] the money got deducted from my bank account. but the cash was not received to my friend, contacted Paytm multiple times but the response was within 48hrs the money will be transferred..but still the money hasn't got reflected in account.plz do the needful
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                      S
                      Saurav More
                      from Balangir, Odisha
                      Nov 13, 2017
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                      Resolved

                      Address: Kamrup Metropolitan, Assam, 781005

                      This is to state that i made jio recharge on date 11 nov 17 amounting to rs 384 + 15 (Wallet)= 399 on no [protected] on 01:27 am. The payment was debited from my credit card, but the recharge is still showing processing.
                      I have messaged several times in in paytm app (Ref no[protected]. But zero communication from their side.
                      Now my number is barred.
                      +3 photos
                      Nov 21, 2017
                      Complaint marked as Resolved 
                      problem solved immediately after registering complaint. thanks
                      Transaction failed money not refunded till now
                      ORDER ID is P[protected]

                      mobile recharge order no 4114528028 - Comment #2917777 - Image #0
                      Hello
                      I made payment of 955rs for mahanagar gas. On 11nov. Still my payment is processing... 14th is my due date i want immediate solution for this... As i already paid bill n my acc balance is deducted...

                      mobile recharge order no 4114528028 - Comment #2917794 - Image #0
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                        R
                        rakesh2721
                        from Vadodara, Gujarat
                        Nov 13, 2017
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                        Address: 385530

                        Sir mene joi me Rs.399 ka recharg kiya pr sucsses nhi hua 3 din ho gye processing bta rha h order no [protected] he plz sir meri pro solw kre refund kre ya rechrg
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                          S
                          sagarTpawar
                          from Mumbai, Maharashtra
                          Nov 13, 2017
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                          Address: Mumbai City, Maharashtra

                          As i paid mobile number service provider bill using paytm app. My number is currently operated under airtel, originally the number was with idea but by paytm app operator selected idea as service provider whne i made paymet it showed succesfull. But my service provider was airtel so i had to pay to them so for both transaction my bank account debited for rs 600/- each... So i want my money back, paid to idea service provider..
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                            R
                            redhat@
                            from Mumbai, Maharashtra
                            Nov 13, 2017
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                            Address: Jaipur, Rajasthan, 301001

                            I made a recharge my dth on 11 nov 2017 which is rupees of 220 twice a day but still i didn't get my money apart from this still my recharge is not done and it showing in as processing. Money is debited in my credit card. Many times i sent mails to paytm but paytm is showing irresponsible. Please do the needful other wise i want to escalate this matter with consumer court.
                            Please refund my money as soon as possible.
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                              jayantabose077
                              from Mumbai, Maharashtra
                              Nov 13, 2017
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                              Address: Mumbai City, Maharashtra, 400709
                              Website: Consumer cort

                              Asper RBI rules same amount if transactions decline so same account balance transfer rules but I just recharge few days ago 23 and 54 but all transaction decline balance transfer to paytm Wallet is a wrong procedure. So kindly check this matter becaus e asper gov this company broken the law s not good and customer face some problem.
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                                S
                                Sunder Anand
                                Nov 13, 2017
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                                Address: Chennai, Tamil Nadu
                                Website: paytm.com

                                I made a mobile recharge on nov 10th, order no :[protected]. It showed as processing for more than 12 hrs,
                                So i requested to cancel the order via support center but didn't receive any reply. Again & again i sent a reminder msg to cancel my order for past 2 days.
                                Suddenly yesterday night i noticed the status as successful, but recharge was not happened though.

                                Really frustrated with the paytm support center.
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                                  rajeshkyc
                                  from Bidar, Karnataka
                                  Nov 13, 2017
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                                  Address: Thiruvananthapuram, Kerala, 695312

                                  Getting lot of emails even I'm not recharge. Like 50€ recharge successfully. I think my mail is lined with someone account so please kindly remove my email other devices
                                  +1 photos
                                  Nov 13, 2017
                                  Updated by rajeshkyc
                                  Getting lot of emails even I'm not recharge

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                                    ramesharora12
                                    from Bhadohi, Uttar Pradesh
                                    Nov 13, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110068
                                    Website: Paytm

                                    I had used paytm service for recharging my delhi metro card for rs.500/- on 11/11/2017 at 0922 am. My card was not recharged in time. I made a complaint on dtd. 11/11/2017 twice (Query no.[protected] and again today on 12/11/2017.
                                    Till this time, no refund has been received to my paytm account nor any reply from any paytm executive. All the known telephone nos. Of paytm i. E.[protected],[protected] and others etc do not connect with any customer care executives.
                                    My details are as under:-
                                    -my dmrc card no. For recharge is [protected].
                                    -transaction no. Is [protected] dtd. 11/11/2017.
                                    -mobile no. Is [protected] for paytm login
                                    -email address: [protected]@yahoo.co.in

                                    Please resolve the issue and help me get credit refund of rs.500/- to my paytm account.

                                    Rameh arora
                                    [protected]
                                    Nov 14, 2017
                                    Complaint marked as Resolved 
                                    Paytm has refunded the amount of RS.500/- immediately after action on your part.Thanks for the support.
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                                      Maneesh Indolia
                                      from Delhi, Delhi
                                      Nov 13, 2017
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                                      I recharged my mobile number [protected] of rs499 on friday night near about 3 days ago and still it is showing processing but this order was cancelled & refund the amount back to my paytm wallet. I am complaining back to back with the paytm application but that is not responding to my query neither solving the same please do something it's a matter of my 499rs.
                                      My registered paytm number is [protected].
                                      Kindly contact me on [protected].
                                      +3 photos
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                                        Bitu Barman
                                        from Lala, Assam
                                        Nov 16, 2017
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                                        Address: Dibrugarh, Assam, 786001

                                        This is to inform you that on 18th October 2017 I have made recharge for my JIO network [protected] from my UCO bank account no.[protected] which is neither happen till now nor the amount of RS 399/- credited to my bank account.
                                        Today is 16th November, 28 days already been passed.
                                        Kindly credit the amount i.e, RS 399/- to my UCO bank account as early as possible.
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