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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions reviews & complaints page 271

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K
Kav157
from Bengaluru, Karnataka
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paytm transaction issue

Address:560043

I was supposed to pay my friend 1000, my Paytm associated mobile no is [protected] the money got deducted from my bank account. but the cash was not received to my friend, contacted Paytm multiple times but the response was within 48hrs the money will be transferred..but still the money hasn't got reflected in account.plz do the needful...
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Saurav More
from Balangir, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile recharge order no 4114528028

Address:Kamrup Metropolitan, Assam, 781005

This is to state that i made jio recharge on date 11 nov 17 amounting to rs 384 + 15 (Wallet)= 399 on no [protected] on 01:27 am. The payment was debited from my credit card, but the recharge is still showing processing.
I have messaged several times in in paytm app (Ref no[protected]. But zero communication from their side.
Now my number is barred....
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R
rakesh2721
from Vadodara, Gujarat
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recharge not success

Address:385530

Sir mene joi me Rs.399 ka recharg kiya pr sucsses nhi hua 3 din ho gye processing bta rha h order no [protected] he plz sir meri pro solw kre refund kre ya rechrg...
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S
sagarTpawar
from Mumbai, Maharashtra
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duel payment issue

Address:Mumbai City, Maharashtra

As i paid mobile number service provider bill using paytm app. My number is currently operated under airtel, originally the number was with idea but by paytm app operator selected idea as service provider whne i made paymet it showed succesfull. But my service provider was airtel so i had to pay to them so for both transaction my bank account debited for rs 600/- each... So i want my money back, paid to idea service provider.....
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R
redhat@
from Mumbai, Maharashtra
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recharge is not done or money not refund

Address:Jaipur, Rajasthan, 301001

I made a recharge my dth on 11 nov 2017 which is rupees of 220 twice a day but still i didn't get my money apart from this still my recharge is not done and it showing in as processing. Money is debited in my credit card. Many times i sent mails to paytm but paytm is showing irresponsible. Please do the needful other wise i want to escalate this matter with consumer court.
Please refund my money as soon as possible....
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jayantabose077
from Mumbai, Maharashtra
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transactions declined but amount transfer issue

Address:Mumbai City, Maharashtra, 400709
Website:Consumer cort

Asper RBI rules same amount if transactions decline so same account balance transfer rules but I just recharge few days ago 23 and 54 but all transaction decline balance transfer to paytm Wallet is a wrong procedure. So kindly check this matter becaus e asper gov this company broken the law s not good and customer face some problem....
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Address:Chennai, Tamil Nadu
Website:paytm.com

I made a mobile recharge on nov 10th, order no :[protected]. It showed as processing for more than 12 hrs,
So i requested to cancel the order via support center but didn't receive any reply. Again & again i sent a reminder msg to cancel my order for past 2 days.
Suddenly yesterday night i noticed the status as successful, but recharge was not happened though.

Really frustrated with the paytm support center....
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R
rajeshkyc
from Bidar, Karnataka
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email

Address:Thiruvananthapuram, Kerala, 695312

Getting lot of emails even I'm not recharge. Like 50€ recharge successfully. I think my mail is lined with someone account so please kindly remove my email other devices...
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ramesharora12
from Bhadohi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of rs.500/- on failed transaction for dmrc metro card

Address:New Delhi, Delhi, 110068
Website:Paytm

I had used paytm service for recharging my delhi metro card for rs.500/- on 11/11/2017 at 0922 am. My card was not recharged in time. I made a complaint on dtd. 11/11/2017 twice (Query no.[protected] and again today on 12/11/2017.
Till this time, no refund has been received to my paytm account nor any reply from any paytm executive. All the known telephone nos. Of paytm i. E.[protected],[protected] and others etc do not connect with...
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M
Maneesh Indolia
from Delhi, Delhi
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recharge refund

I recharged my mobile number [protected] of rs499 on friday night near about 3 days ago and still it is showing processing but this order was cancelled & refund the amount back to my paytm wallet. I am complaining back to back with the paytm application but that is not responding to my query neither solving the same please do something it's a matter of my 499rs.
My registered paytm number is [protected].
Kindly contact me on...
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B
Bitu Barman
from Lala, Assam
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jio recharge done on 18th october is yet to happen

Address:Dibrugarh, Assam, 786001

This is to inform you that on 18th October 2017 I have made recharge for my JIO network [protected] from my UCO bank account no.[protected] which is neither happen till now nor the amount of RS 399/- credited to my bank account.
Today is 16th November, 28 days already been passed.
Kindly credit the amount i.e, RS 399/- to my UCO bank account as early as possible....
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D
Dipankar Ghoshal
from Kolkata, West Bengal
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recharge on my jio number via paytm

Address:712235

I made a recharge using paytm for my jio number for an amount of rs 399 as paytm site in 10th november 2017. The status is in processing state since more than 24 hours. I made complaint on the site but they are not responding. I rang the customer care number but they don't have any customer care department for handling recharge related issues. As per information from the paytm site, they say that if a rechage is in processing state for more...
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A
Akhileshani
from Gurgaon, Haryana
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replacement/refund for order no. 3900860858/3937005780 - reg.

I have purchased a mobile vivo y55s with order no [protected] on 01st october 2017 and the order was delivered on 5th october 2017. The mobile was hanging and youtube not responding and therefore i requested for replacement on dated 8th october with order no [protected]. The mobile was picked up on 25th october for replacement but on dated 9th november i received a msg from seller that order was cancelled and initiating for refund but i didn't...
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J
janny.fu19
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online recharge issue

Address:Kolar, Karnataka, 563101
Website:PAYTM

Its been 2 days up now, still no response from paytm

By order details enclosed below in in photo

What's wrong with #paytm.
Yesterday i have done recharge for videocon dth.
Money got debited from wallet immediately (8.28pm, 10th nov'17) and after 2days also it is showing as processing.

Please note: till now i have not any sms or mail regarding this payment, where as money got deducted...
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A
Anisha Manchanda
from Ernakulam, Kerala
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electricity bill recharge

Address:New Delhi, Delhi, 110034
Website:Paytm mobile app

Last week i used my father’s debit card to pay the electricity bill that of something 12000 inr. After a few minutes it showed that transaction has failed any my money would be retrieved. But nothing has happened till now. Even that message got deleted from the notification menu. I tried calling to customer care number to have a word with your customer care executive but there’s no such options. So i would really appreciate if any of...
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S
Sanjana Rajaram
from Vellore, Tamil Nadu
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mobile recharge issues

I recharged my jio number for 399 on 10th night but it showed processing for a few hours after that, so i tried to write to paytm. They had instructions that said if a recharge is showing processing for more than 2 hours, then i can cancel it by clicking the cancel button, but there was no such option!!! I send them about seven mails requesting them to cancel the recharge or at least get back to me. After more then 20 hours, when they did...
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A
Amitash Sharma
from Umred, Maharashtra
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I am complaining about recharge

Address:Pune, Maharashtra, 411048

Made a recharge using paytm for my dth number for an amount of rs 290 as paytm app in 10th november 2017. Status is in processing state since more than 48 hours. I made complaint on the app but they are not responding. I rang the customer care number but they don't have any customer care department for handling recharge related issues. As per information from the paytm app, they say that if a rechage is in processing state for more than 2...
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S
sujaypink
from Kolkata, West Bengal
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amount deducted from paytm not refund

Address:Kolkata, West Bengal, 700127

Dear sir
My order no [protected]
And wallet txn id [protected]
I recharge my videocon d2h. But due to operator down my recharge not done. Then i cancell the transction but 24 hours passed but money not refund to ac.
I alredy lodge complain on paytm app on help and support tab but no response from their end.
My rmobile no [protected]

I need immediate help for refund my money...
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P
Parmodh Verma
from Delhi, Delhi
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amount deducted but order on processing

Address:Pathankot, Punjab, 145001

My below orders are showing processing from long time. Money got deducted from my account, but recharge not done. No customer care number also to check. Didn't got any effective solution reply from [protected]@paytm.com. I want refunding of my payment.

Order no: paytm order no: [protected], 10 nov '17/7:02 pm recharge of reliance digital tv dth[protected] order no: [protected]...
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S
Suresh Podilapu
from Hyderabad, Telangana
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carlos white round analog wrist watch

Address:Visakhapatnam, Andhra Pradesh, 530003
Website:paytm

Sir.., i am 06.11.2017 order the above item and also cancellation my order same day but my refund was not credited till now(13.11.2017) to my bank or paytm wallet .., so plzzz slove my problem...
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