PayTM Mobile Solutions Complaints & Reviews

My order no [protected] for recharge of rs 499 is still showing processing and the recharge is yet not done but my money is deducted from my paytm wallet. I recharged it 12 hours ago and paytm asks to cancel order if it is not processed within 2 hrs. I also messaged the paytm help centre on the app many times but i haven't received a reply yet.
My order no is [protected]

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Address: Fazilka, Punjab, 152124

Money deducted from paytm wallet but recharge is in processing from last night.
There no option of 'cancel order' in 'my order' detail. No help from paytm.
I also try help and support in paytm but no response. No customer care available for this type of problem. What can i do... I pay 459 rs for this. Is this waste now?
My order no. Is [protected]

Nov 11, 2017

Updated by Punjab te punjabi My order id [protected] jio for mobile recharge thru wallet it's still in processing status for more than an 16 hours. Kindly revert my money, i'm unable to cancel and unable to do other transactions also. I've contacted paytm hotline and there is no option to register complaint for mobile recharge issues and tweeted waited for more than hour and no response and finally posting here. Hope for the care on customer from paytm...

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Have done a mobile recharge of rs 459/- with order no. [protected] around 12 hrs back at 9 pm on 10th nov but still it is showing processing. Paytm site it is showing that after 2 hrs we can cancel the transaction but there is no cancel options in my order tab.

I lodged the matter in help and support tab also still no reply. Even mail to paytm also still same...

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Address: 209715

On 10th nov 2017 i recharged my vodafone number deduction done but its under Process from last one day. I want to cancel this order but there is no option.

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Consumercomplaints.in › paytm mobile solutions › paytm — orders are in pending from long time
Paytm — orders are in pending from long time

Dinesh kumar on nov 10, 2017
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My below orders are showing pending from long time. Money got deducted from my account, but recharge not done. No customer care number also to check. Didn't got any reply from the [protected]@paytm also. Order no: paytm order no: [protected] 5 no 10 9 23 pm
Pmrecharge of jio [protected] order no: [protected]

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I did jio 459 recharge on 10-11-17 through paytm the mode of debit card, amount was debited from bank account but recharge is processing still, when i saw your suggestions your paytm says after 2hours... Open the "my orders & click on cancel.
But even after next day when i open the"my orders"the cancel button doesn't shows there. How to cancel my recharge or how refund my money back.
Your paytm says..."at, paytm your trust is foremost, your is yours money untill you get what you paid for"
If you have a loyality with your paytm promise solve my issue as soon as possible then proove your loyality.

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S

srinu5158

from Warangal, Telangana

Nov 12, 2017

your says after 2 hours there is a cancel button. but even after one and half day there is no cancel button. and it shows processing. phone does not work without recharge and balance. im missing somany communications with my customers, family, relatives, friends and neibhours.
A straight forward question to you " howmuch time i will wait for this compliant... hours/days/months/years. already your said "hours" were completed. its time time for days. couple of days were also completed. when it is solves and clear to this.
i have hopes on your paytm to resolve the problem. but still yet, there is no improve in my compliant and there is no reply from paytm.
after a couple of days also your(paytm) not responding. it shows your loyality and promises towards the customers.
so, i am decided to raise a compliant and file a case on you in "consumers forum".

Reply

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I recharged my tatasky connection and the amount was deducted from my account but the recharge was in process only. And after 7 hours also amount is still processing and no cancel option is coming. I am very annoyed so please help. And i also emailed paytm about this problem but unfortunately no reply came from their side.

Your order no is[protected]
8:02 pm, nov 10 2017

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Address: Moradabad, Uttar Pradesh, 244001

Website: [email protected]

Sir mainai apnai paytm wallet sai apna electricity ka bill date 10/11/2017 ko lagbhag raat kai 8:00 bjai jama kia 2029 rupay ka 2029rupay to mairai account sai kat gai laikin bill jama nahi hua phir mainai paytm coustumer care sai baat ke laikin samasiya ka koi hal nahi nikla jis sai mai kafi praisaan hoo or nahe ukt rupay mairai paytm wallet mai aai hai mairi sams siya ka samadhaan karnai ki kirpa krai jahangeer ali mobile no [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 743222

Website: paytm.com

On 10/11/17 I recharge using Paytm. The money taken from my account but the order is in 'processing'.I want to cancel the order.And return my money. Order no: [protected]

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My order id [protected], [protected] to bsnl for mobile recharge thru wallet it's still in processing status for more than an hour. Kindly revert my money, i'm unable to cancel and unable to do other transactions also. I've contacted paytm hotline and there is no option to register complaint for mobile recharge issues and tweeted waited for more than hour and no response and finally posting here. Hope for the care on customer from paytm

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Website: Paytm

My amount was deducted from credit card but the idea number was not recharged...Paytm is showing successful order but didn't recieve recharge amount in idea prepaid number. Also confirmed with idea care people that payment was not given to idea.

Nov 10, 2017

Updated by Neeraj Gopaliya No updates from paytm

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I m one o[censored]r customers. Recently i bought a snickers chocolate n i received a redeem offer with it. When i tried to redeem it with the code printed on the cover it is showing a message regarding "you have exceeded maximum number of times". What is this sir. Would u please help me. I tried to call u but no one is responding. Is this the way u respond to ur customers. Is this the way u fool ur customers saying paytm redeem offer. Feeling ashamed..

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Address: Hyderabad, Andhra Pradesh, 500045

Website: Payement

Team,
This is to inform you that I was done 3 transactions for recharge done but not successfully done its showing as processing where as I confirmed with operated no issue found.so I request you to kindly check & do the needful o priority bases.

Please find the screen shot for your reference.

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Address: Mumbai City, Maharashtra, 400024

Website: Paytm

Dear sir

Today morning 7.50 AM 500Rs wallet money I had transfer to my bank account but till now there is showing pending error and such a error it would be irritated to me if we users get such a error while we're transferred wallet balance to bank account then we'll never use paytm for a bank transfer transaction

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Address: 700081

I tried to recharge but my transaction got declined. The amount has been deducted from my account. I tried to contact through mail, but there is no reply. The amount will be credited to my account or not. There is no response from there end. They have given me the order no that will be credited but when and there is no reponse from there end and the customer no if your calling contact this no

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Address: Hyderabad, Andhra Pradesh

Hi
This is sandeep
My paytm id is [protected].
I have recharged 398 rs for the same no. For the offer o[censored]nlimited calls and daily 1.5gb data everyday but i didn't notification message and balance data.
I have done recharge on 10th. Nov.2017 at 3.12pm
Please make an urgent reply for that

From.
Sandeep
[protected]@gmail.com

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Address: Darjeeling, West Bengal, 734001

Website: Paytm app

I hd deposited rs.1254 from my bank account into my paytm wallet.but it's not there.help me out quickly otherwise i hv to take other seviour steps.i hd added money for shopping .but my shopping order is incomplete though money is not present in my account.u think you people are fraud.your customer care no are also not working.what a fake business.

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Address: Rohtak, Haryana

Website: paytm

Sir i m your paytm user actually one issue i want to transfer 8000 rs to other paytm user but by mistake the customer mobile recharge is done the customer is vodafone user i want please cancil this transection and refund this amount to my wallet the vodafone user have no issue if you deduct that amount transection id is [protected]
Sec trsn id [protected] please give me revart my mail id is [protected]@gmail.com
Contact no [protected]
Please help me i have already msg you in paytm take some action and pleace cancil this transection all are saying this is paytm transection its your authority please help me and revart me as my mail id or my contact no

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Address: Chittoor, Andhra Pradesh, 517644

Dear Sir / madam,

I Recharge My JIo Number ([protected]) with 399/- on 5th November, amount Deduct my Bank Account, Not Recharge, this amount Added to paytm Wallet, Again recharge My Number using Wallet, Amount Has Deduct but Recharge Not Success, paytm wallet amount also Deduct. Please Solve this Problem

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Address: Alwar, Rajasthan, 301706

श्रीमान जी मेरा पेटीएम खाता संख्या[protected] है मैंने दिनांक 8 नवंबर को 3:00 बज कर 9:00 मिनट पर जियो ऐप से पेटीएम का प्रयोग करते हुए रिचार्ज किया था जो निरस्त हो गया जबकि मेरे खाते से राशि 399 कट गई जियो ऐप से बात करने पर उन्होंने कहा कि आप पेटीएम से बात करें पेटीएम ने अपनी कस्टमर सपोर्ट को इतना क्लिष्ट बना रखा है की आसानी से उनके केयर में बात भी नहीं हो पा रही जिससे कॉल चार्ज के भी पैसे मेरे खाते से कट गए अतः श्रीमान पुनः निवेदन है कि मेरी समस्या का समाधान करवाने का कष्ट करें

PayTM Mobile Solutions Complaints & Reviews

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PayTM Mobile Solutions reviews & complaints page 277

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