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Consumercomplaints.in › paytm mobile solutions › paytm — orders are in pending from long time
Paytm — orders are in pending from long time

Dinesh kumar on nov 10, 2017
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My below orders are showing pending from long time. Money got deducted from my account, but recharge not done. No customer care number also to check. Didn't got any reply from the [protected]@paytm also. Order no: paytm order no: [protected] 5 no 10 9 23 pm
Pmrecharge of jio [protected] order no: [protected]

I did jio 459 recharge on 10-11-17 through paytm the mode of debit card, amount was debited from bank account but recharge is processing still, when i saw your suggestions your paytm says after 2hours... Open the "my orders & click on cancel.
But even after next day when i open the"my orders"the cancel button doesn't shows there. How to cancel my recharge or how refund my money back.
Your paytm says..."at, paytm your trust is foremost, your is yours money untill you get what you paid for"
If you have a loyality with your paytm promise solve my issue as soon as possible then proove your loyality.

I recharged my tatasky connection and the amount was deducted from my account but the recharge was in process only. And after 7 hours also amount is still processing and no cancel option is coming. I am very annoyed so please help. And i also emailed paytm about this problem but unfortunately no reply came from their side.

Your order no is[protected]
8:02 pm, nov 10 2017

Sir mainai apnai paytm wallet sai apna electricity ka bill date 10/11/2017 ko lagbhag raat kai 8:00 bjai jama kia 2029 rupay ka 2029rupay to mairai account sai kat gai laikin bill jama nahi hua phir mainai paytm coustumer care sai baat ke laikin samasiya ka koi hal nahi nikla jis sai mai kafi praisaan hoo or nahe ukt rupay mairai paytm wallet mai aai hai mairi sams siya ka samadhaan karnai ki kirpa krai jahangeer ali mobile no [protected]

On 10/11/17 I recharge using Paytm. The money taken from my account but the order is in 'processing'.I want to cancel the order.And return my money. Order no: [protected]

My order id [protected], [protected] to bsnl for mobile recharge thru wallet it's still in processing status for more than an hour. Kindly revert my money, i'm unable to cancel and unable to do other transactions also. I've contacted paytm hotline and there is no option to register complaint for mobile recharge issues and tweeted waited for more than hour and no response and finally posting here. Hope for the care on customer from paytm

My amount was deducted from credit card but the idea number was not recharged...Paytm is showing successful order but didn't recieve recharge amount in idea prepaid number. Also confirmed with idea care people that payment was not given to idea.

I m one o[censored]r customers. Recently i bought a snickers chocolate n i received a redeem offer with it. When i tried to redeem it with the code printed on the cover it is showing a message regarding "you have exceeded maximum number of times". What is this sir. Would u please help me. I tried to call u but no one is responding. Is this the way u respond to ur customers. Is this the way u fool ur customers saying paytm redeem offer. Feeling ashamed..

Team,
This is to inform you that I was done 3 transactions for recharge done but not successfully done its showing as processing where as I confirmed with operated no issue found.so I request you to kindly check & do the needful o priority bases.

Please find the screen shot for your reference.

Dear sir

Today morning 7.50 AM 500Rs wallet money I had transfer to my bank account but till now there is showing pending error and such a error it would be irritated to me if we users get such a error while we're transferred wallet balance to bank account then we'll never use paytm for a bank transfer transaction

I tried to recharge but my transaction got declined. The amount has been deducted from my account. I tried to contact through mail, but there is no reply. The amount will be credited to my account or not. There is no response from there end. They have given me the order no that will be credited but when and there is no reponse from there end and the customer no if your calling contact this no

Hi
This is sandeep
My paytm id is [protected].
I have recharged 398 rs for the same no. For the offer o[censored]nlimited calls and daily 1.5gb data everyday but i didn't notification message and balance data.
I have done recharge on 10th. Nov.2017 at 3.12pm
Please make an urgent reply for that

From.
Sandeep
[protected]@gmail.com

I hd deposited rs.1254 from my bank account into my paytm wallet.but it's not there.help me out quickly otherwise i hv to take other seviour steps.i hd added money for shopping .but my shopping order is incomplete though money is not present in my account.u think you people are fraud.your customer care no are also not working.what a fake business.

Sir i m your paytm user actually one issue i want to transfer 8000 rs to other paytm user but by mistake the customer mobile recharge is done the customer is vodafone user i want please cancil this transection and refund this amount to my wallet the vodafone user have no issue if you deduct that amount transection id is [protected]
Sec trsn id [protected] please give me revart my mail id is [protected]@gmail.com
Contact no [protected]
Please help me i have already msg you in paytm take some action and pleace cancil this transection all are saying this is paytm transection its your authority please help me and revart me as my mail id or my contact no

Dear Sir / madam,

I Recharge My JIo Number ([protected]) with 399/- on 5th November, amount Deduct my Bank Account, Not Recharge, this amount Added to paytm Wallet, Again recharge My Number using Wallet, Amount Has Deduct but Recharge Not Success, paytm wallet amount also Deduct. Please Solve this Problem

श्रीमान जी मेरा पेटीएम खाता संख्या[protected] है मैंने दिनांक 8 नवंबर को 3:00 बज कर 9:00 मिनट पर जियो ऐप से पेटीएम का प्रयोग करते हुए रिचार्ज किया था जो निरस्त हो गया जबकि मेरे खाते से राशि 399 कट गई जियो ऐप से बात करने पर उन्होंने कहा कि आप पेटीएम से बात करें पेटीएम ने अपनी कस्टमर सपोर्ट को इतना क्लिष्ट बना रखा है की आसानी से उनके केयर में बात भी नहीं हो पा रही जिससे कॉल चार्ज के भी पैसे मेरे खाते से कट गए अतः श्रीमान पुनः निवेदन है कि मेरी समस्या का समाधान करवाने का कष्ट करें

Yesterday ie 9.11.2017 i tried to recharge my idea number [protected] with an amount of ₹348 at 7: 55 pm the recharge is shown to be successful but i have not got my number recharged.
My ₹348 is deducted and i have not got recharged. I talked to idea customer care too but they say to talk to u r regarding this grievance of mine.
Please solve this issue.
Order no.[protected]

I have ordered a shirt for rs. 708 with order number #[protected]. I received the item and i have returned it to the vendor. I received rs. 260 as cashback. They have refunded the remaining money rs.448 to my paytm wallet with transaction id - paytm cash txn id #[protected] on 20/10/2017. Then i requested to send the money to bank. Then the money is deducted from my paytm wallet with (Wallet txn id) paytm cash txn id #[protected] on 20/10/2017, but not added to the bank. The wallet statement it self says, that was a failure transaction. Still they have not restore the money to my paytm wallet nor to my bank account so far.

I have sent 10 messages to the customer care and i am trying to contact the customer care executive to get the refund amount. But i could not contact an executive directly. Every time i am getting recorded voice messages only. There is no toll free customer care number also. Everytime we have to pay for getting recorded voice messages. Poor customer care service.

Hello sir i am allready using your paytm app... But first time banking trasction for used paytm.. 7300 rs paytm bank money transaction 210rs all india any banking app any social app not trasction charged then charged only 6rs any amount 100 to 10000rs but you 1000 ra 29rs 5000rs paytm charged 120ra and 3000rs paytm charged 80rs i promise you all life you paytm app not used this no [protected] i 210 rs very bad paytm very bad paytm

Yesterday around 9am, i was do the transaction of 10000 rs becuase i want to add money in my paytm wallet but the amount is already deduct from my account but still i did not received my amount in paytm wallet i have already do the complaint i have no of complaint[protected] and i already complaint to customer care to your bank but they dont want to take any action regarding my complaint how much time to get my amount i am in trouble i hope you understnd all the situation please revert back