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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20038
Resolved
1742
Unresolved
18296
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 278

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S
Sahana Sheshadri
from Karnal, Haryana
Nov 10, 2017
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Address: Bangalore, Karnataka, 560062
Website: Paytm and dominos

I tried ordering dominos pizza online but using paytm wallet as payment mode and did the payment from paytm through net banking option money is deducted from my hdfc account and got payment confirmation message from paytm but my order at dominos failed when checked with dominos outlet they confirmed that they dint receive any order request and asked to check with paytm customer care i couldnt contact to talk to paytm cc so raising my concern here. Plz look into the issue and arrange for a refund
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    S
    shah jyotin
    from Mumbai, Maharashtra
    Nov 10, 2017
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    Address: Rajkot, Gujarat, 360006
    Website: www.paytm.com

    I was using paytm since long, but now a days paytm is breaking the trust,
    1) at the time of recharge paytm doesn't having relavant schemes ideas, they are showing only some of the schemes and not having complete idea.
    2). Paytm is giving promocodes/schmes of lakhpati, bumper etc but all the such things are fake, it is like only showing on the website. As me and many of my freinds using this promocodes but not become winner any time. So guys as paytm is going to higher it is loosed trust of mine and may people.
    (M):[protected]
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      M
      manav soun
      from Samalkha, Haryana
      Nov 9, 2017
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      Address: Ambala, Haryana, 134003

      I want to say that Paytm is very bad company which is not giving a good service to there customers and not giving a solution or answer by their money has been deducted from their account I want to case a file against your company because they are taking advantage that the customers are not taking this problem seriously
      +1 photos
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        R
        rohit a mutha
        from Morjim, Goa
        Nov 9, 2017
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        Address: Mumbai City, Maharashtra, 414003

        , i have recharged for my jio no [protected], the transaction failed and amount of rs 469 was creditet to my paytm wallet, but when i have transferred 469 rs on 8 nov at 9:56 pm to my bank account from paytm wallet, money is deducted from wallet but not reflecting in bank account
        my wallet txn id is[protected]
        plz solve the issue fast

        my paytm account no is [protected]
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          B
          Bala ganesh33
          from Kolkata, West Bengal
          Nov 9, 2017
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          Wallet txn id: [protected]
          My brother sent me a cash to a number of mine which i didnt have an paytm account but it was shown that the transaction was successful so i created an account on that number but there was no cash which he sent so please find solution and help me it was shown as the payment was and successful and i also orocided you the teansaction id
          View replies
          I bought a Mazza and and the code to the given number to recieve the offer. I already redeem the 3 offers and now I want to recieve 150rs cashback. I SMS the code to [protected] but it's not giving me to unique code

          Code- 9ACKHXY746HGRW
          MOBILE NO. [protected]
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            A
            anil dasari
            from Addanki, Andhra Pradesh
            Nov 9, 2017
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            Address: East Godavari, Andhra Pradesh, 533255

            I cancelled paytm order no.[protected] on 04-oct-17 before product being shipped..Till i didn't get my refund amount to my credit card or paytm wallet..i sent a mail to paytm care..still i did n't get response also
            +2 photos
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              D
              deep1540
              from Kuju, Jharkhand
              Nov 9, 2017
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              Website: paytm.com

              I ripped by a man (name -Hacke) on 3 November, he ripped 350 rs paytm
              Paytm number of ripper is -[protected]
              +1 photos
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                A
                akshatjain1997
                from Noida, Uttar Pradesh
                Nov 9, 2017
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                Address: Panchsheel Nagar, Uttar Pradesh, 245101
                Website: Www.paytm.com

                Today i made a recharge in my jio data card of ₹399 in which it was showing that validity of this recharge will be for 84 days but when my money was gone i got only 70 days of internet and i got cheated and now i want my money back. Paytm is fooling their costumers they are showing something on their data card recharge but giving less days internet.
                Please return my money paytm
                View replies
                I bought a thumbs up with the Paytm offer. I applied the code once but the purchase was unsuccessful now when I am applying the promocode is showing that I already used it once when I never used it.

                Promocode:C3WFAT4W3ALAP
                MOBILE NO: [protected]
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                  A
                  aamrasta
                  from Indore, Madhya Pradesh
                  Nov 9, 2017
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                  Address: Chhatarpur, Madhya Pradesh, 471001

                  Sir, order karte hain processing me rahata hai custumer care phone lagate hain paytm id is not registered re create id with in 16 days old wallet amont 0 complain already submit through email, facebook and paytm id. But not response to all custumer care number. Qwery number 42367916 not solved. Paytm custumer care not talking face to face. All custumer care number fake.
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                    R
                    rahulshahjaipur
                    from Sarwar, Rajasthan
                    Nov 9, 2017
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                    Resolved

                    Address: Jaipur, Rajasthan, 302012
                    Website: www.paytm.com

                    I filled petrol at 31 october 8.18 pm 2017 at jaipur petrol pump. Paytm offering 100% cashback on 31st oct 2017 between 6-9 pm in jaipur only. I followed all terms and conditions but my cashback of 100 rs not received as promised by paytm. I used scan qr code first time to fill petrol. I also complaint in help section of paytm but customer care representative didn't respond it. Please solve my problem as soon as possible.
                    Wallet txn id:[protected]
                    Paytm complaint query no:42091835
                    +3 photos
                    Nov 28, 2017
                    Complaint marked as Resolved 
                    problem resolved after 15 days
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                      A
                      anuragv0123
                      from Hyderabad, Telangana
                      Nov 9, 2017
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                      Address: Lucknow, Uttar Pradesh, 226020
                      Website: Paytm

                      Dear consumer,
                      I'm anurag from lucknow (U. P) i ordered a pair of shoe on 11 oct'2017 from paytm. And today's date is 9 nov'2017 still i have not received the shoe and now they don't allow me to cancel the order nor they are telling me the delivery date of shoe.
                      I complainted many times on there help & suppport even they are not responding.
                      Now i'm not able to get my money back nor they are providing me the shoes.
                      Now what i do i don't understand??
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                        M
                        Mohd Zohaib
                        from Hyderabad, Telangana
                        Nov 10, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500064

                        Showing recharge 499/- successful but not credited in
                        Order no. [protected]
                        Nb transaction no.[protected]
                        Operator reference no. [protected]
                        Showing recharge successful but not credited in my mobile number the date and time is 08/11/2017 12:40pm
                        Please solve my problem as soon as possible
                        When i am contacting paytm there are saying its done from our side pending with operator but the operator is telling we dont have any information regardibg recharge of 499/- its been 2 days have been gone for this situation help me out please
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                          O
                          Oswin Telis
                          from Mumbai, Maharashtra
                          Nov 9, 2017
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                          Address: Mumbai City, Maharashtra, 400093

                          I ordered food using paytm and the money was deducted now its been 4 days there is no refund on my transaction! I spoke to people i ordered food from they said you will have to speak to paytm! We cannot speak to paytm as there is no customer service number all it gives is normal help that you can find on the app itself, please sort this out as quickly as you can as i am kinda out of patience
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                            A
                            amangarg1993
                            from Delhi, Delhi
                            Nov 9, 2017
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                            I aman garg. Transferred 5000 rupees from my paytm wallet to my bank account on[protected] but its still pending. M trying to talk to customer care but its not happening because they wer saying again and again that your walled id is incorrect. Wallet txn id: [protected]
                            This is my wallet id. Plz help me because i need that payment urgently.
                            Plz help me soon. My registered mobile number is [protected]
                            Nov 09, 2017
                            Updated by amangarg1993                             transferred 5000 rupees from my paytm wallet to my bank account on[protected] but its still pending from the past 6 days.
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                              R
                              rohit669933
                              from Delhi, Delhi
                              Nov 9, 2017
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                              Address: New Delhi, Delhi

                              Reference no.: 42564587
                              I had ordered for a playboy edt (Perfume) and i received a fake and unsealed edt. Paytm doesn't allow me to return the product because this item is non-returnable, i have asked paytm to provide me a genuine playboy edt and take this fake one back or refund the amount i have paid for this edt but my complaint is being ignored by team paytm. It's a fraudulent activity by paytm or the seller. I want an appropriate resolution for this issue.
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                                B
                                Brz Venkat
                                from Hyderabad, Telangana
                                Nov 9, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500039
                                Website: paytm.com

                                Transaction ID: [protected]
                                Transaction Date: 03-Nov-2017
                                CancellationID /RefundID: [protected]
                                CANCELLED
                                Trans.Amt()2250.0
                                Refund.Amt()1890.0
                                Bank:PAYTMSDK
                                Refund Status: REFUNDED
                                Refund Date: 06-Nov-2017
                                today is 09th November but still amount not refunded...
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                                  B
                                  Bhaskar1216
                                  from Visakhapatnam, Andhra Pradesh
                                  Nov 9, 2017
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                                  Address: Visakhapatnam, Andhra Pradesh, 530047

                                  I received product on 2 nov 2017 and immediately requested for return but after 5 days when i message they said that the return is rejected i cant loose my money with a non working product no customer support people are working nor replying to my query now what to do
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                                    H
                                    hemana
                                    from Nattam, Tamil Nadu
                                    Nov 9, 2017
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                                    Address: 623707

                                    Hi.
                                    I paid money from another one persons paytm wallet rs 3000+rs 3000 but the both the transaction are got successful in my paytm passbook but it doesn't added into receivers wallet.. I complained about this paytm customerservice but still no reply from their side... Please help me. Its my one month salary so help me i can't have other money to run my family... My number [protected]
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                                      T
                                      thrinath mandala
                                      from Nellore, Andhra Pradesh
                                      Nov 9, 2017
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                                      Address: Warangal, Andhra Pradesh
                                      Website: Paytm

                                      Paytm is fraud :

                                      I ordered two offer products at the time of delivery the two products are cancelled

                                      Paytm people are cheating customers i'm observed two times the same offer products are cancelled remaining products are delivered correctly. Why you people are offering products only advertising purpose.

                                      Paytm fraud company i will go legally.

                                      I will go legally never drop this time.
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                                        K
                                        kushsanjiv
                                        from Mumbai, Maharashtra
                                        Nov 9, 2017
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                                        Address: Lucknow, Uttar Pradesh
                                        Website: paytm.com

                                        I placed an order for samsung j 7 prime back cover on 30 oct order id no.[protected] on 30 oct 17, but i received cover which was completely different from what i ordered. I requested for return, paytm processed my request and accepted request for return. I recvd msg 'out for pick up item id:[protected] will bepicked up before 7 pm by xpressbees'. I recevd this msg on 4, 5, 7 nov but even today no one came for pick up. I tried to call patm on [protected] and other numbers but in vain. I also msgd on help and support desk but of no use. Paytm did'nt pick up the item. This is the level of india's one of the largest e com company. One can't even talk to their customer care executive. Cheating nature of paytm and other e-com sites shows why flipkart is india's best and honest service provider.
                                        Nov 11, 2017
                                        Updated by kushsanjiv                                         this cheap company cancelled return request on 8nov despite i shown image of different product. it's not taking it back. i'll expose this cheat company on social media so that other customers don't fall prey to this cheat pay tm
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