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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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1743
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PayTM Mobile Solutions reviews & complaints page 278

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T
Tabinda Malik
from Dharmsala, Himachal Pradesh
Nov 10, 2017
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Yesterday ie 9.11.2017 i tried to recharge my idea number [protected] with an amount of ₹348 at 7: 55 pm the recharge is shown to be successful but i have not got my number recharged.
My ₹348 is deducted and i have not got recharged. I talked to idea customer care too but they say to talk to u r regarding this grievance of mine.
Please solve this issue.
Order no.[protected]
Nov 11, 2017
Updated by Tabinda Malik
My husband tried to recharge my idea phone number [protected] by ₹348 the amount was deducted but my number was not recharged. Similar thing happened when he tried to recharge the same phone number with ₹49 the amount was deducted and the number wasn't recharged. So i request you to please return back my money.
Order no. [protected] (For₹49 recharge)
Order no. [protected] (For₹348recharge)
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    C
    chithra k v
    from Pune, Maharashtra
    Nov 10, 2017
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    Website: paytmmall.com

    I have ordered a shirt for rs. 708 with order number #[protected]. I received the item and i have returned it to the vendor. I received rs. 260 as cashback. They have refunded the remaining money rs.448 to my paytm wallet with transaction id - paytm cash txn id #[protected] on 20/10/2017. Then i requested to send the money to bank. Then the money is deducted from my paytm wallet with (Wallet txn id) paytm cash txn id #[protected] on 20/10/2017, but not added to the bank. The wallet statement it self says, that was a failure transaction. Still they have not restore the money to my paytm wallet nor to my bank account so far.

    I have sent 10 messages to the customer care and i am trying to contact the customer care executive to get the refund amount. But i could not contact an executive directly. Every time i am getting recorded voice messages only. There is no toll free customer care number also. Everytime we have to pay for getting recorded voice messages. Poor customer care service.
    Here I am attaching the Paytm wallet statement
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      H
      Harprabhjot Singh Singh
      from New Delhi, Delhi
      Nov 10, 2017
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      Address: 143001

      Hello sir i am allready using your paytm app... But first time banking trasction for used paytm.. 7300 rs paytm bank money transaction 210rs all india any banking app any social app not trasction charged then charged only 6rs any amount 100 to 10000rs but you 1000 ra 29rs 5000rs paytm charged 120ra and 3000rs paytm charged 80rs i promise you all life you paytm app not used this no [protected] i 210 rs very bad paytm very bad paytm
      Nov 10, 2017
      Updated by Harprabhjot Singh Singh
      Hello paytm very bad all india any app any bank transfer charged 5 ra to 20rs 100 to 10000 but pay tm 7000rs transfer charges 210rs 7300 hundred rs deposit and transfer 7000rs ball 90rs
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        K
        Kalpana prajapati
        from Basi, Punjab
        Nov 10, 2017
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        Address: New Delhi, Delhi, 110062
        Website: union bank of india

        Yesterday around 9am, i was do the transaction of 10000 rs becuase i want to add money in my paytm wallet but the amount is already deduct from my account but still i did not received my amount in paytm wallet i have already do the complaint i have no of complaint[protected] and i already complaint to customer care to your bank but they dont want to take any action regarding my complaint how much time to get my amount i am in trouble i hope you understnd all the situation please revert back
        Nov 10, 2017
        Updated by Kalpana prajapati
        Yesterday around 9am, i was do the transaction of 10000 rs becuase i want to add money in my paytm wallet But the amount is already deduct from my account but still i did not received my amount in paytm wallet i have already do the complaint i have no of complaint all s[protected] and i already complaint to customer care to your bank but they dont want to take any action regarding my complaint how much time to get my amount i am in trouble i hope you understand please revert back

        I have done idea postpaid mobile recharge on[protected] through paytm. I received message of successful recharge BT payment did not go to company or payment not refund in my account
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          S
          Sahana Sheshadri
          from Karnal, Haryana
          Nov 10, 2017
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          Address: Bangalore, Karnataka, 560062
          Website: Paytm and dominos

          I tried ordering dominos pizza online but using paytm wallet as payment mode and did the payment from paytm through net banking option money is deducted from my hdfc account and got payment confirmation message from paytm but my order at dominos failed when checked with dominos outlet they confirmed that they dint receive any order request and asked to check with paytm customer care i couldnt contact to talk to paytm cc so raising my concern here. Plz look into the issue and arrange for a refund
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            S
            shah jyotin
            from Mumbai, Maharashtra
            Nov 10, 2017
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            Address: Rajkot, Gujarat, 360006
            Website: www.paytm.com

            I was using paytm since long, but now a days paytm is breaking the trust,
            1) at the time of recharge paytm doesn't having relavant schemes ideas, they are showing only some of the schemes and not having complete idea.
            2). Paytm is giving promocodes/schmes of lakhpati, bumper etc but all the such things are fake, it is like only showing on the website. As me and many of my freinds using this promocodes but not become winner any time. So guys as paytm is going to higher it is loosed trust of mine and may people.
            (M):[protected]
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              M
              manav soun
              from Samalkha, Haryana
              Nov 9, 2017
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              Address: Ambala, Haryana, 134003

              I want to say that Paytm is very bad company which is not giving a good service to there customers and not giving a solution or answer by their money has been deducted from their account I want to case a file against your company because they are taking advantage that the customers are not taking this problem seriously
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                R
                rohit a mutha
                from Morjim, Goa
                Nov 9, 2017
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                Address: Mumbai City, Maharashtra, 414003

                , i have recharged for my jio no [protected], the transaction failed and amount of rs 469 was creditet to my paytm wallet, but when i have transferred 469 rs on 8 nov at 9:56 pm to my bank account from paytm wallet, money is deducted from wallet but not reflecting in bank account
                my wallet txn id is[protected]
                plz solve the issue fast

                my paytm account no is [protected]
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                  B
                  Bala ganesh33
                  from Kolkata, West Bengal
                  Nov 9, 2017
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                  Wallet txn id: [protected]
                  My brother sent me a cash to a number of mine which i didnt have an paytm account but it was shown that the transaction was successful so i created an account on that number but there was no cash which he sent so please find solution and help me it was shown as the payment was and successful and i also orocided you the teansaction id
                  I bought a Mazza and and the code to the given number to recieve the offer. I already redeem the 3 offers and now I want to recieve 150rs cashback. I SMS the code to [protected] but it's not giving me to unique code

                  Code- 9ACKHXY746HGRW
                  MOBILE NO. [protected]
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                    A
                    anil dasari
                    from Addanki, Andhra Pradesh
                    Nov 9, 2017
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                    Address: East Godavari, Andhra Pradesh, 533255

                    I cancelled paytm order no.[protected] on 04-oct-17 before product being shipped..Till i didn't get my refund amount to my credit card or paytm wallet..i sent a mail to paytm care..still i did n't get response also
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                      D
                      deep1540
                      from Kuju, Jharkhand
                      Nov 9, 2017
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                      Website: paytm.com

                      I ripped by a man (name -Hacke) on 3 November, he ripped 350 rs paytm
                      Paytm number of ripper is -[protected]
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                        A
                        akshatjain1997
                        from Noida, Uttar Pradesh
                        Nov 9, 2017
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                        Address: Panchsheel Nagar, Uttar Pradesh, 245101
                        Website: Www.paytm.com

                        Today i made a recharge in my jio data card of ₹399 in which it was showing that validity of this recharge will be for 84 days but when my money was gone i got only 70 days of internet and i got cheated and now i want my money back. Paytm is fooling their costumers they are showing something on their data card recharge but giving less days internet.
                        Please return my money paytm
                        I bought a thumbs up with the Paytm offer. I applied the code once but the purchase was unsuccessful now when I am applying the promocode is showing that I already used it once when I never used it.

                        Promocode:C3WFAT4W3ALAP
                        MOBILE NO: [protected]
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                          A
                          aamrasta
                          from Indore, Madhya Pradesh
                          Nov 9, 2017
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                          Address: Chhatarpur, Madhya Pradesh, 471001

                          Sir, order karte hain processing me rahata hai custumer care phone lagate hain paytm id is not registered re create id with in 16 days old wallet amont 0 complain already submit through email, facebook and paytm id. But not response to all custumer care number. Qwery number 42367916 not solved. Paytm custumer care not talking face to face. All custumer care number fake.
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                            R
                            rahulshahjaipur
                            from Sarwar, Rajasthan
                            Nov 9, 2017
                            Resolved
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                            Resolved

                            Address: Jaipur, Rajasthan, 302012
                            Website: www.paytm.com

                            I filled petrol at 31 october 8.18 pm 2017 at jaipur petrol pump. Paytm offering 100% cashback on 31st oct 2017 between 6-9 pm in jaipur only. I followed all terms and conditions but my cashback of 100 rs not received as promised by paytm. I used scan qr code first time to fill petrol. I also complaint in help section of paytm but customer care representative didn't respond it. Please solve my problem as soon as possible.
                            Wallet txn id:[protected]
                            Paytm complaint query no:42091835
                            Nov 28, 2017
                            Complaint marked as Resolved 
                            problem resolved after 15 days
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                              A
                              anuragv0123
                              from Hyderabad, Telangana
                              Nov 9, 2017
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                              Address: Lucknow, Uttar Pradesh, 226020
                              Website: Paytm

                              Dear consumer,
                              I'm anurag from lucknow (U. P) i ordered a pair of shoe on 11 oct'2017 from paytm. And today's date is 9 nov'2017 still i have not received the shoe and now they don't allow me to cancel the order nor they are telling me the delivery date of shoe.
                              I complainted many times on there help & suppport even they are not responding.
                              Now i'm not able to get my money back nor they are providing me the shoes.
                              Now what i do i don't understand??
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                                M
                                Mohd Zohaib
                                from Hyderabad, Telangana
                                Nov 10, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500064

                                Showing recharge 499/- successful but not credited in
                                Order no. [protected]
                                Nb transaction no.[protected]
                                Operator reference no. [protected]
                                Showing recharge successful but not credited in my mobile number the date and time is 08/11/2017 12:40pm
                                Please solve my problem as soon as possible
                                When i am contacting paytm there are saying its done from our side pending with operator but the operator is telling we dont have any information regardibg recharge of 499/- its been 2 days have been gone for this situation help me out please
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                                  O
                                  Oswin Telis
                                  from Mumbai, Maharashtra
                                  Nov 9, 2017
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                                  Address: Mumbai City, Maharashtra, 400093

                                  I ordered food using paytm and the money was deducted now its been 4 days there is no refund on my transaction! I spoke to people i ordered food from they said you will have to speak to paytm! We cannot speak to paytm as there is no customer service number all it gives is normal help that you can find on the app itself, please sort this out as quickly as you can as i am kinda out of patience
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                                    A
                                    amangarg1993
                                    from Delhi, Delhi
                                    Nov 9, 2017
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                                    I aman garg. Transferred 5000 rupees from my paytm wallet to my bank account on[protected] but its still pending. M trying to talk to customer care but its not happening because they wer saying again and again that your walled id is incorrect. Wallet txn id: [protected]
                                    This is my wallet id. Plz help me because i need that payment urgently.
                                    Plz help me soon. My registered mobile number is [protected]
                                    Nov 09, 2017
                                    Updated by amangarg1993
                                    transferred 5000 rupees from my paytm wallet to my bank account on[protected] but its still pending from the past 6 days.
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                                      R
                                      rohit669933
                                      from Delhi, Delhi
                                      Nov 9, 2017
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                                      Address: New Delhi, Delhi

                                      Reference no.: 42564587
                                      I had ordered for a playboy edt (Perfume) and i received a fake and unsealed edt. Paytm doesn't allow me to return the product because this item is non-returnable, i have asked paytm to provide me a genuine playboy edt and take this fake one back or refund the amount i have paid for this edt but my complaint is being ignored by team paytm. It's a fraudulent activity by paytm or the seller. I want an appropriate resolution for this issue.
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                                        B
                                        Brz Venkat
                                        from Hyderabad, Telangana
                                        Nov 9, 2017
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                                        Address: Hyderabad, Andhra Pradesh, 500039
                                        Website: paytm.com

                                        Transaction ID: [protected]
                                        Transaction Date: 03-Nov-2017
                                        CancellationID /RefundID: [protected]
                                        CANCELLED
                                        Trans.Amt()2250.0
                                        Refund.Amt()1890.0
                                        Bank:PAYTMSDK
                                        Refund Status: REFUNDED
                                        Refund Date: 06-Nov-2017
                                        today is 09th November but still amount not refunded...
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