Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 274

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:380024
Website:Paytm

Order number[protected] mobile number[protected] se dth ka recharge hua tha jo processing problem hey payment return kar do...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shree5hari
from Nattam, Tamil Nadu
Report
Copy

it's been 24 hrs not recharged yet still showing processing

Address:New Delhi, Delhi

I made a recharge of 149 for my mom's jio num and paid through my debit card paytm debeted my account at that instant itself but my num is not recharged yet its been 2 dys bt itstill processing... They r not showing even cancel option as well as they said u can cancel it after 2 hrs bt no cancel option... Im not able to contact the customer care as well... They don't have any option related to recharge problems as well... So pls help me thank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hg2
from Nagar Karnul, Telangana
Report
Copy

recharge is showing me processing from one day

My aircel number which i tried to recharge on nov 10th with order number - [protected] is showing me processing till now. I have put a query thrice regarding the same, but no response query num is 42927440. Even i called customer care. I didn't expect this from paytm such a reputed online shopping service. Hope you solve this issue as soon as possible. Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suri Mano
from Thiruvananthapuram, Kerala
Report
Copy

recharge was not done its still in pending.

I done recharge on yesterday but it's still in pending i try to contact paytm customer service, but there is no reply from them money was taken from account and there is no option for cancel also. The order no is[protected] and its worst experience, please take any immediate action on this issue. Are you guys trying to cheat on the customers i saw lots of complaints on paytm......
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
S
sainath reddy chennu
from Hyderabad, Telangana
Report
Copy

recharge processing since 2 days

I did a jio 499 recharge last night and still almost 24 hrs has completed but paytm neither give me my money return nor recharge
And also not providing any solution
Its still showing processing and they debated 499 ru. From my account order id is [protected]
They are also not replying and
The worst part there is no any way to talk to their any representative by call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dheerajbharsiya
from Pune, Maharashtra
Report
Copy

money deducted and no response

Address:Pune, Maharashtra, 411033

Hi paytm team,

I am writing you with very disappointment that, there is no customer service provider by you, where user can call and submit his issue. All those numbers are just useless.
Since more than 24 hours my recharge is showing processing and there is no option to cancel it. Also there is no response on issues i raised on paytm app regarding the same.

My order id is [protected] which is a 398 recharge...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Ujjwal Dandapat
from Mumbai, Maharashtra
Report
Copy

recharge jio no in processing

Address:Bangalore, Karnataka, 560098

Hello Paytm team,

I have recharged for my jio no RS 399 order number [protected]. Still it is in processing. I have tried to cancel the same from "need help" I did but did not get any response from Paytm team.

Please suggest how do I get my money else recharge?

Regards
Ujjwal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abrakh
from Mumbai, Maharashtra
Report
Copy

password change issue

Address:Mumbai City, Maharashtra, 400059
Website:paytm

I am unable to login into paytm since 2-3 weeks.I am unable to find my paytm wallet balance. TRYING TO CALL PAYTM CUSTOMER CARE AGAINST THIS NO ONE IS REPSONDING.
ITS LIKE A FRAUD MY MONEY IS BEIN USE BY PAYTM AS THEY ARE NOT UNABLING ME TO LOG I.
AS FAR AS I AM CONCERNED I M AWARE I HAVE NOT CHANGED MY PASSWORD...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
divine 65
from Pune, Maharashtra
Report
Copy

money deducted transaction still in processing

I have done the payment through paytm for a recharge of reliance jio of rupees 400 with an expectation of getting some cashback but instead what happened with me was recharge was not successful and money got deducted and the transaction is in processing state from 2 days.i want to get my 400 rupees back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Basit Shaikh
from Ahmedabad, Gujarat
Report
Copy

didn't get refund.

Third class app.
I m make a payment of electricity bill. Amount was deduct my bank account but transaction failed and my money also not refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashwani4u
from Imphal, Manipur
Report
Copy

recharge shown processing

Please help immediately. Sir i had done reacharged wih paytm for jio 499 plan on 10th nov but till now it shown processing with order no. [protected].
Your support team also don't responding at my query reference on paytm app also your email response system generate irrevalent massages to us regarding this issue compaints on it.
Your response system may not work properly. Please look immediately.
Thanks in advance......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Its been a day i recharged my landline by using patym app and recharge is showing processing from last 24 hours and i m not able to cancel my order to get back my money and while doing complaint on their registered complaint no they make me wait for 20 minutes as its not a toll free no so they that they can suck all the money from my balance and after it not solving problem and by doing complaints they have sucked my 50-60rs balance i don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi Ahiwa
from Pune, Maharashtra
Report
Copy

dth in processing from last 28 hours

Address:Pune, Maharashtra, 411028
Website:Paytm Mobile App

I recharged my tata sky dth for 300/- rs. Using paytm mobile app i had 50 balance in my wallet and 250 i added from my internet banking on 10-nov-17, today my dth connection has been discontinued due to balance zero and still paytm recharge is pending, i am unable to cancel the order and paytm team is not working on my complaints.
All the paytm customer care number are fake since their are only for ivr, [protected]@paytm.com& [protected]@one97.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyoti1991@
from Jamshedpur, Jharkhand
Report
Copy

regarding recharge of dth

Address:Gautam Buddh Nagar, Uttar Pradesh, 851132
Website:Paytm.com

Sir... On date 10th of november i have recharge dth but still it is showing processing means neither got recharge completion nor refund till now
I have complaint many times but not resolved till now
There is no proper no for customer care to call about problem.. They are just bluffing on calls to customer.. So i want my money back... I have struggled alot calling again and again to customercare and sent mail also but no respond...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi!!

This is to inform you that i did 2 paytm recharges on my mobile
And service provider is vodafone but it is still showing "processing" on both the recharge and i even can't any cancel button. And even your e-mail id is not working.

So i kindly request you to please cancel the recharges whose information is mentioned below.

1. Order no. : [protected]
2. Order no. : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avinash7711
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account blocked again and bad customer care service.

Address:Nashik, Maharashtra, 422011
Website:www.paytm.com

This company is real bad. They have blocked my account again within 5 days after unblocking it saying that i have done some fraud transactions while all i have done is open my account in 2 devices and send money to friends and recharge with cashback promo-code.
I have proof of all transactions as all the transactions were done to my friends who i know personally.
I have 11k+ money which i was going to withdraw today but i couldnt...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I'm recharge Jio recharge for Rs 399. It's done 24 hours, still it show processing...
Also I tried to call customer care of paytm team 3 to 4 times, he has not give proper answer as expected.
please resolve my complaint & refund my amount Rs 399 to my paytm account as soon as possible.
Please resolve my complaint as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarita ji VO
from Delhi, Delhi
Report
Copy

balance deduction regarding wrong amount of jio recharge

Sir i m so tired with your customer care services. All numbers you provide for customers complaining are fake or wrong. I tried each and every numbers of paytm customer which is visible on internet but all are wrong and no way to talk any person or official staff of paytm. Tomorrow i have done a recharge on my jio number with using paytm during this process i enter wrong amount 99 which is not provided by the company as a valid recharge amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
from Gurgaon, Haryana
Report
Copy

jio recharge under process

Address:781017

Hi I have done my jio recharge but recharge is under process since last night 9:43pm, order I'd is - [protected], I can't able to cancel the order and also not recharge my jio number and also not refunded the money. I am trying to contact with customer care but I can't able, plz proper solution as soon as possible, please provide me a customer care number where I can talk regarding recharge problem. I got many numbers from paytm website but...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suriken
from Chennai, Tamil Nadu
Report
Copy

money didn't refunded

Address:Chennai, Tamil Nadu

I recharge my mobile 448+349 on Nov 10 n it's showing operator down . I cancelled but still showing queued n didn't get my money back..I send msg but no reply. .
Second thing I did recharge today 448+50 n both again showed operator down n showing money refund but I received only 448 n 50 didn't get ..but showing tat both refunded..Wat s this...
I call on 24*7 only computer s speaking
No response for my msg.
How...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy