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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 276

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M
MuhacLhan
from Bengaluru, Karnataka
Nov 11, 2017
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Address: Bangalore, Karnataka, 560032

Don't buy from whts app no [protected] he is fake he told to do paytm i did but he dint transfer the coin he is cheat. So many what's app msg he dint replied after getting money beware of him he has two paytm account [protected] & [protected]. So beware don't pay n buy if any one has doubt this my whatsapp no [protected] text me will send the conversation.
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    V
    Vi Tripathi
    from Lucknow, Uttar Pradesh
    Nov 11, 2017
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    Address: Gorakhpur, Uttar Pradesh

    Sir i am vivek tripathi. I have paytm account with my mobile no [protected]. I want to reacharged my jeo no [protected] with rs 399. But reacharged not done and my balance deducted. So please refund my paytm balance..
    Date of reacharge 10 nov 17, time: 7:40pm
    Please solved my problem as soon as possible so my trust on your service is remains...
    +1 photos
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      A
      Azeem Bhanwadiya
      from Hyderabad, Telangana
      Nov 11, 2017
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      Address: 5000003

      I have recharged on my jio number but the recharge is showing procesing and also not showing cancle and the money is deducted from my account it is really urgent so please do somthing i just wanto cancle my recharge annd want mmy money refunded i have recharged it since lat night so please i reques you do something and help me otherwise i wont use ur app
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        H
        harsimran jeet singh 13
        from Mumbai, Maharashtra
        Nov 11, 2017
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        Address: 411013
        Website: paytm.com

        Date of travel : 11th august 2017
        Order id : # [protected]
        As per dgca notification, udf fees for igi delhi need to refunded to the passenger.in my case i booked via paytm, its been almost 3 months the amount is not credited and paytm keep on saying it is in process. (There is no fruitful response or no response from paytm from sometime)
        Meanwhile, for my other travels, credit from other travel companies are credited within 10 days of travel.
        When i asked my airline they confirmed they had credited the amount to booking authority.
        Communication to paytm has been done via calls, emails and socials media but no positive response is given, we are always stated our refund is in process.
        Also, they are not able to transfer the amount to my paytm wallet. To resolve this i have provided them my bank account but still no response for there side.
        All emails communications are holded with me.

        I want paytm to compensate for the refund.
        +2 photos
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          E
          Elumalai P
          from Bengaluru, Karnataka
          Nov 11, 2017
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          Address: 560068

          Iam trying to cancel my pattam recharges which are pe ding but there is no cancel button #[protected] and #[protected]. Please cancel both this order! Iam not being able to connect to customer care representative also bad! Please need immediate help! I never expected such behaviour from paytm! Please solve this issue as soon as possible! And our mobile. Number is [protected] please solve the issue!
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            S
            svinodc
            from Pune, Maharashtra
            Nov 11, 2017
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            Address: Latur, Maharashtra, 413512

            I have deposited in paytm 1000/- rs.
            But only transaction done from that amount is 51/-rs.
            Remaining balance is gone today.
            I'm not getting my transaction details of last 3 month.
            No any support by customer care at all.
            Need to know the problem and get resolved as soon as possible.
            All transaction and work is affected.
            I hope my issue get resolve and get satisfactory services.

            Thank you.
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              A
              Aneesh Ashokan
              from Bengaluru, Karnataka
              Nov 11, 2017
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              Address: Kannur, Kerala

              Respected sir/mam,
              I recharged my jio number with the rs.399 offer on 10/11/2017 at 10:19pm. But the recharge is still not successful. It's still showing processing. The amount has been deducted from my bank account. The transaction was via net banking. And still the recharge hasn't been done.
              I'd like to request a refund as soon as possible.
              Immediate action is requested.
              +1 photos
              have you got any update? facing the same issue here.
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                A
                ankurgupta773
                from Delhi, Delhi
                Nov 11, 2017
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                Address: New Delhi, Delhi, +91
                Website: www.paytm.com

                My account is temporary blocked. I have everything to login my paytm account like password, phone number, mail id everything but unfortunately my account is blocked. I also have money in my paytm account that is 1300 rs., i am sending messages to paytm from last 3 days but i have got no response from paytm.

                Complaint against: www.paytm.com
                Date of account blocked: 09/11/2017
                +1 photos
                Nov 13, 2017
                Updated by ankurgupta773
                My account is temporarily blocked. I have all details of my paytm account and also 1300 rs.in my wallet. I am emailing to paytm.com from last 5-6 days but there are no response from them. I am thinking now to take paytm.com in court. This is not matter about 1300 rs. This is what they (Paytm.com) do with their costumers. If i am not getting any response from paytm.com till 15th nov., i'll definitely do something.
                Same here. I am also facing same issue and mailing to paytm last couples of days but no any feedback yet...
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                  A
                  Aditya Sinha
                  from Hosur, Tamil Nadu
                  Nov 11, 2017
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                  Order no :[protected]
                  Order total :rs 399

                  It's been 12 hours since i recharged my jio number (10th november'17), it still displays processing.

                  Not able to cancel the order via the paytm application too.
                  None of your services seem to respond (Email or toll-free or help center)
                  Thus i am forced to raise my issue here.
                  Kindly take required action as soon as possible.
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                    A
                    abhijit218
                    from Madanpur, West Bengal
                    Nov 11, 2017
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                    Address: North 24 Parganas, West Bengal
                    Website: PAYTM

                    I try to recharge jio no. Through paytm on 07.11.17 using my sbi debit card and the amount of rs.399 was debited from my a/c against order no. Jpt2579506i425 but not recharging the mobile no. I also contact to the customer care of r jio. They told that payment show decline against the above mentioned order no. And they are unable recharge against the above order no. So the amount must be refund to my a/c by paytm immediately as four days already over from payment from my a/c to paytm. Kindly taken necessary steps in this regards.
                    Nov 11, 2017
                    Updated by abhijit218
                    Not resolved till now.
                    Nov 11, 2017
                    Updated by abhijit218
                    Please take necessary steps to resolved the problem in no time.
                    Nov 11, 2017
                    Updated by abhijit218
                    Wrongly mark as resolv, actually not resolve the problem till now, kindly do the needful to resolve the problem.
                    Nov 12, 2017
                    Updated by abhijit218
                    How much time taken by paytm to resolve the problem? I could not recharge the said mobile no. due to awaiting for resolve the problem and get back the money in my SBI A/C or paytm passbook a/c from paytm.
                    Nov 16, 2017
                    Updated by abhijit218
                    Problem resolved
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                      G
                      GURPREET30SINGH
                      from Delhi, Delhi
                      Nov 11, 2017
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                      Address: New Delhi, Delhi, 110027
                      Website: PayTm

                      One paytm name vishal [as on olx app] having mobile numbers
                      [protected]
                      [protected]
                      [protected]
                      Is a fraud and is involved in consumer abuse by not giving the products/services even after receiving the amount desired by him,. I got his number from the olx selling purchasing app. I paid rs 3500/- though paytm two weeks ago and since then no refund or services has been delivered. The account limits of the said numbers are already full and no refund is been given by him.
                      Further, he is not picking up the phone despite being regularly active on whatsapp.
                      I request you to block all these paytm accounts as he may have done frauds with other consumers as well.
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                        A
                        Akshita Ostwal
                        from Indore, Madhya Pradesh
                        Nov 11, 2017
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                        Address: Mandsaur, Madhya Pradesh, 458990

                        Had done my recharge on 10.11.2017 at 10:59 of idea no.[protected] for rs. 449 & on same time recharge repeat two more time and deducted extra rs. 898 from my paytm wallet (Registered with [protected]).
                        This is the recharge only valid for 70 days with unlimited call which i will get with first recharge but what about next two recharge. Can u please extend this to next 140 days or give my money back. I had contacted in your customer care and they are denying to refund the amount, also when i asked for escalation of same they have given me one contact number which is not in active state as on now.
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                          A
                          Arihant5211
                          from Gurgaon, Haryana
                          Nov 11, 2017
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                          Address: Jaipur, Rajasthan, 302003

                          Hi team,
                          I have transferred rs 50000/- in emitra wallet through using paytm wallet from my card.
                          Amount of rs 50000/- has been deducted from my card & not received in emitra order id[protected].
                          I have received an email from paytm "your bank just confirmed a successful payment of rs.50000.0 on paytm against order id[protected]. We will refund your money in case the order is cancelled".

                          Request you to please refund the amount of rs 50000/- in my paytm wallet.

                          Regards,
                          Arihant jain
                          Mob - [protected]
                          +1 photos
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                            @harmanjeet414
                            from Chandigarh, Chandigarh
                            Nov 11, 2017
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                            Address: Fatehgarh Sahib, Punjab, 147301
                            Website: Paytm. Com

                            This is my paytm airtel recharge order number [protected]
                            I was trying to recharge they dedicated the amount from bank easily but not recharged, it shows all time is opreater down, and i also can't cancel my order if want second one is, they are big frouders, there is no real customer support number they have, if we trying to make call the call is not finished and the balance is dedicated, what tha hell!!! Take a strict action against them
                            Thank you
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                              G
                              ghost17c
                              from Bengaluru, Karnataka
                              Nov 11, 2017
                              Resolved
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                              Resolved

                              Address: 560037
                              Website: Paytm

                              I recharged google play twice through your app for 1000 and 400
                              It is still in pending and when i try to cancel it says invalid action
                              If i call custom care they give different number and when i call that number they say call another number
                              U are fake
                              No custom service
                              There is no section for recharge related queries
                              U suck
                              +2 photos
                              Nov 15, 2017
                              Complaint marked as Resolved 
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                                S
                                Sharmin Hamshid
                                from Thrissur, Kerala
                                Nov 11, 2017
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                                Website: Paytm

                                Hi. I had recharged my mobile yesterday (10/11/17) at approximately 10pm. The recharge is showing processing for almost 11 hours now. I tried contacting paytm via the app but no reply. I want to cancel my transaction and get my refund. I cant find the cancel option either. I have attached a picture of the same. I want the refund asap. Please do the required. I had to come and complain here as paytm was not responding to my requests. Pls pls find a way
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                                  A
                                  Aditya000007
                                  from Jamshedpur, Jharkhand
                                  Nov 11, 2017
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                                  My order no [protected] for recharge of rs 499 is still showing processing and the recharge is yet not done but my money is deducted from my paytm wallet. I recharged it 12 hours ago and paytm asks to cancel order if it is not processed within 2 hrs. I also messaged the paytm help centre on the app many times but i haven't received a reply yet.
                                  My order no is [protected]
                                  +1 photos
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                                    P
                                    Punjab te punjabi
                                    from Ludhiana, Punjab
                                    Nov 11, 2017
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                                    Address: Fazilka, Punjab, 152124

                                    Money deducted from paytm wallet but recharge is in processing from last night.
                                    There no option of 'cancel order' in 'my order' detail. No help from paytm.
                                    I also try help and support in paytm but no response. No customer care available for this type of problem. What can i do... I pay 459 rs for this. Is this waste now?
                                    My order no. Is [protected]
                                    Nov 11, 2017
                                    Updated by Punjab te punjabi
                                    My order id [protected] jio for mobile recharge thru wallet it's still in processing status for more than an 16 hours. Kindly revert my money, i'm unable to cancel and unable to do other transactions also. I've contacted paytm hotline and there is no option to register complaint for mobile recharge issues and tweeted waited for more than hour and no response and finally posting here. Hope for the care on customer from paytm...
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                                      R
                                      Raj Kishan Rana
                                      from Vijayawada, Andhra Pradesh
                                      Nov 11, 2017
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                                      Have done a mobile recharge of rs 459/- with order no. [protected] around 12 hrs back at 9 pm on 10th nov but still it is showing processing. Paytm site it is showing that after 2 hrs we can cancel the transaction but there is no cancel options in my order tab.

                                      I lodged the matter in help and support tab also still no reply. Even mail to paytm also still same...
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                                        A
                                        aryanaryan
                                        from Zamania, Uttar Pradesh
                                        Nov 11, 2017
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                                        Address: 209715

                                        On 10th nov 2017 i recharged my vodafone number deduction done but its under Process from last one day. I want to cancel this order but there is no option.
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