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PayTM Mobile Solutions Complaints & Reviews

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Last updated Aug 29, 2024
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PayTM Mobile Solutions reviews & complaints page 140

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A
afsal_abootty
from Ernakulam, Kerala
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completely different product delivered

Address:Kannur, Kerala, 670103
Website:Paytm mall

I am writing my first experience with the paytm mall. I have ordered for a ez water canon by seeing good offer on Price. What I got delivered is just a pipe. And by informing the next day itself took back the product. But the money which I paid for still not refunded. Whenever I inform the same replay Is what I gets. A completely fraudulent activity. No proper way to communicate with the customer care. Only through some messages. Now it’s...
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G
Gopal Kumar Yadav
from Talcher, Odisha
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product was missing

Address:Patna, Bihar, 800005

I ordered webcam from paytm mall and i receive product 07/11/2018 The delivered package was not hampered or broken but the webcam cover box's seal was broken and empty. Product was missing. Both the webcam and cable was not there. I tried calling customer care since last 12 hours but NO RESPONSE. No one picked my call.
Order ID: [protected]...
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S
sai krishna994
from Ponnur, Andhra Pradesh
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regarding refund of my order id 6255839627 and 6441655754

Address:Hyderabad, Andhra Pradesh, 500043
Website:Paytm.com

I ordered nike shoes thrupaytm mall and i received that order post 15 days the ordered date and i didn't like the product, so i returned it. I made the payment thru cod option, for processing the refund with order id [protected], paytm has asked me to submit a google form which has details to be filled (Bank name, account number, ifsc code, order id, name, etc..). I have filled in the form and submitted to them, 14 days after the submission...
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I
Imtiyaz Ahmad mir
from Srinagar, Jammu and Kashmir
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refund my amount from paytm

Address:193201
Website:Paytm.com

On 12th october i ordered lambent s10 speaker from paytm mall but after 2 days i returned back the product and my product was successfully returned and accepted by paytm. But since then i' m trying to send neft details to paytm but it says that bank details form isn't available. Paytm asking me to copy paste url to fill the form but after trying this url it says that adress is invalid. I'm sending u all the proof.
Kindly help me to...
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A
Aditya Singh Thakur
from Hapur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product received... and rejection for pickup

Address:Dehradun, Uttarakhand, 248002

I have order to product with order id...[protected] (Hairwax)...[protected] (Hairspary)... And both for cash on delivery... Both were at a cost price of 380₹... And 380₹...

For... Hairspray... I have given...156₹ from my paytm wallet... And... Rest have to be paid at... Time of cod... Mean that... I have to pay.. (380*2-156=604 ₹)... As both of my product were delivered at same time... But...in both parcel i got hair...
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P
Porchelvan De Rossi
from Chennai, Tamil Nadu
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paytm error with booking ticket

Address:Chennai, Tamil Nadu, 600030
Website:Error with booking

Ticket booking is with an error often showing please do this immediately so solve it please always coming some error with an. Cinema or more payment gateway is not entering wat to do make solve it please paytm solutions the paytm with cinema or theatre booking is not entering successfully always remains to be an error often make a fast complaint so it may be useful to all users of booking
Paytm error is often coming and resulting...
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V
VINIT YADAV 04
from Durg, Chhattisgarh
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cashback/coupons related fraud

Address:400072
Website:Paytm

I bought few things from toonz rcity mall mumbai and there was paytm offer of 1000 cashback coupons (2 code of 500 each) at store on purchase of more than 1000. I made payment via paytm and i was expecting to get 2 code for 500. However i didn't received from paytm. I contacted them on there chat app and informed them about offer and ask them to send me 2 code as per offer displayed however paytm told me to provide more detail related to...
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S
Swarit Raj
from Bhagalpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding a missing product...

Website:paytm

I have ordered 2 same products at a time and i got a bill of 2 products in a single parcel..so i request Paytm to refund my money back for one item missing...i also complaint to paytm care..but my money not got refunded yet..paytm is making fool and doing frauds.my order no is [protected]..i am a regular customer of paytm mall.and it is a first time fraud with me..one bill for both the product..but i got only one product in the parcel.so i...
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S
Saima Nafees Siddiqui
from Kanpur, Uttar Pradesh
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did not receive the refund of my order returned

Website:paytm mall

I did not recieve the refund of my order returned on 31/10/2018. The payment was made through cash on delivery mode. My order no. is [protected].
I tried to contact customer care via toll free numbers given on the paytm app but to no avail. Even I tried to email @ [protected]@paytm.com but email is not getting delivered . There is no way to contact customer care executives . Worst paytm service to its customers. Plz refund my money to my...
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P
PiyushMCh
from Ahmedabad, Gujarat
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irctc transaction failed but money deducted from bank account

Hello,

I have performed transaction to IRCTC tickets booking through PayTM gateway.

The amount from bank got deducted from bank account but tickets was not booked and IRCTC showing payment pending from bank.

I have attached here respective bank and IRCTC transaction screen shot here.

Please, help me to get my money refunded....
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N
Nishtha993
from Moradabad, Uttar Pradesh
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trying to cancel the order but unable to cancel it

Address:Moradabad, Uttar Pradesh, 244001
Website:paytmmall.com

I have placed an order on Paytmmall vide no. [protected] worth Rs 451 which is of Cadbury Dairy Milk Silk Miniatures Chocolate Gift Box 240gm on which no returns are allowed but cancellations are allowed till the time the product is not shipped...I tried to cancel the order over there but it is showing some error, so requesting you people to cancel my order no and refund my amount Rs 451 in the paytm wallet associated with it.

I...
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N
Neethu Alayil Narayanan
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unable to cancel my order

Website:paytm.com

I am frustrated trying to cancel my order. My order no in paytm is: [protected]. I tried to cancel my order and it is showing "something went wrong. Please try again later". I tried to connect with them in all their numbers and all these numbers are redirecting to one number-[protected] and that number is unreachable. I have tried to send an email to them "i would like to cancel my order orderno:[protected], but i am unable to cancel in the...
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R
Rakesh dharineni
from Chennai, Tamil Nadu
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refund pending-6171274499

Address:Hyderabad, Telangana, 500003
Website:paytm and paytm mall

Hai my refund amount pending from last one month on 1st october i had returned their mobile chanrger and headset but till not yet. Its been above 1month. Iam wiated till date but there is no responce from paytm team. So kindly help in get my refund asap. Pending from last one month on 1st october i had returned their mobile chanrger and headset but till not yet. Its been above 1month. Iam wiated till date but there is no responce from paytm...
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S
shrutisharma009
from Jalandhar, Punjab
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hi

Address:New Delhi, Delhi, 110066

Dear paytm,

I requested return of my tv on 30 oct. Neither i am recieving any call nor any return.

Kindly speed this request,

1. I ordered this tv on 18 oct. Order id: [protected]
2. Which was delivered on 30 oct.
3. The item is damaged and missing few parts too.
4. On the same day 30 oct i requested for return so i can order new tv
5. No response from paytm
6....
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S
Saima Nafees Siddiqui
from Kanpur, Uttar Pradesh
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did not receive the refund of my order returned

Website:paytm

I did not recieve the refund of my order returned with order no. [protected] which was returned by me on 31/10/2018. Kindly look into the matter and refund my amount to my paytm wallet.
I have tried to contact customer executives on tollfree number given on website but the keys as per instructions are not responding. Its the amount of rs 525. Being a student i have lost my money and losing my precious time searching the ways contacting...
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S
sanjoymohanty98
from Kolkata, West Bengal
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my product is lost while shipping

Address:Sundargarh, Odisha, 769003
Website:www.paytm.com

Dear sir i am sanjay a disabled person booked 7 kg detergent powder from paytm on 29/10/2018 having order id [protected] but when i contacted the delhivery courier they are telling the product is lost on shipping (Awb no[protected] but the paytm simply telling lies and extending the time of delivery every day so please help me to get back my money ...
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G
Garg08
from Fazilka, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not cancelli. ng the order or not changing the address

Address:151509

I have recently order earphone from paytm on 4 november. My order no. Is [protected]. I have to change the delivery address of that order. But is not changing. I tried to cancel the order but it show that could not process action. So i want solution plz cancel my order or change the delivery address of my order. Plz help me fastly. Because order has not shipped yet....
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P
Prithish Saha
from Mumbai, Maharashtra
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paytm mall is a scam

Address:Mumbai City, Maharashtra, 421306
Website:www.paytm.com

I have ordered 2 products from Paytm, both arrived damaged and there is no return facility. The Paytm customer care is worst. No one responds even if you are on hold for extended hours. They claim refund is initiated but no bank details are mentioned.

This is the worst experience and I request all to stay away from Paytm Mall and everything else from Paytm...
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S
sanjoymohanty98
from Kolkata, West Bengal
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my product is lost by the courier paytm misbehaving

Address:Sundargarh, Odisha, 769003
Website:paytm mall

Dear
Sir i am sanjoy kumar mohanty a 75% disable person booked 7 kg surf from paytm on 19/10/2018 having order number [protected] but it is not deliver to me yet the when i ask to the delhivery courier (Awb number[protected] they are telling it is lost but the paytm customer care not responding my mail they are telling it is not their responsibility so please help me i am a poor handy-capped person...
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Its been more than 1 month and still i didn't received my money for order no [protected]. I ordered the sweatshirts for rs 549 which was xl size but i received the medium size and then i sent the order for refund. They told me that i will receive the amount in 14 days just fill this form. I filled that form but still not received the money till now. They again telling me that fill that form. They are cheaters and if they had done it with me...
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