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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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1800 1800 1234
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Gautam Buddh Nagar District
Uttar Pradesh
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201301

PayTM Mobile Solutions reviews & complaints page 143

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A
abhackjeet abhackjeet
from Mumbai, Maharashtra
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pickup not arranged

Address:Allahabad, Uttar Pradesh, 211015
Website:paytmmall.com

This is my Paytm Mall order no. [protected] after getting the product i raised a return request and they came for pickup once and rescheduled the pickup for next day, from that day no one came to pickup the product yet.
i am delaying all work due to them. And customer care at paytm mall never picks up the call i have called them and waited on call for 24 hours but they never picksup the call. highly dissapointed. plese send paytm mall...
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Website:paytm.com

I did a transaction for Rs. 41, 575 and applied a promocode TVSELE4300. They have not given me the cashback. Now when I look at my orders I observe that they ‘failed’ my order where the promocode was applied. Then they created another order, where the promo-code application is not shown. Daylight robbery. PayTM: please fix this and effect the cashback immediately, and stop cheating your customers. If you cannot, please cancel this order,...
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V
Vivek Tej
from Kotamangalam, Kerala
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I have sent money to wrong guy

Address:530032
Website:Paytm

I have sent 2150 rupees to phone number [protected] through paytm by mistake and now he is not returning to my calls and refusing to refund it .. pls help. He is saying that why did you send in the first place and not at all returning . I threatened id go to police but he said go on. It has already been 3 days since i have sent the amount and i kept a compliant in paytm but no use...
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Address:Vadodara, Gujarat

An amount of Rs.8911.41 was twice debited from my SB Account while paying electricity bill to MGVCL on 12th October 2018. I was advised by paytm team via SMS that amount of Rs.8911.41 will be credited to my account within 7 to 14 days. Still it was not credited to my account. A request in this regard was preferred with BOB however no response yet. Will paytm initiate to credit said amount of Rs.8911.41 to my SB account and advise me.
Lohidhakshan...
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B
Bharat Bhojwani
from Pune, Maharashtra
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wrong air conditioner delivered

Address:411001
Website:paytm.com

I ordered daikin ac from patym on 16 th of oct, i ordered ftkl50 model and the seller delivered me with dtkl50 model, and when i contacted seller he is telling its one and the same, i requested return on 24th as i was delivered on 24th itself, till now paytm has not approved my return, i prepaid the money to the company, it was around 41k. Customer service is not helpfull, and call gets diconnected every time without any information, and...
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M
manojm2j
from Hyderabad, Telangana
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damaged product return still pending/no response

On 9th of october i has ordered ifb washing machine from patym. I did recieve it, but in damaged condition. I asked for return which got approved.

Orderid: [protected]

Later the pick up from delhivery got initiated and they too 10 days to pickup and finally said they cannot pickup this order and closed the shipment.

Now daily i call paytm which never responds and there is no update on the refund...
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H
Hitika
from Noida, Uttar Pradesh
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order not received but shows delivered

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Paytm

I had ordered in total 4 products. 2 earrings from etnico and 2 phone covers from fashionury throuvh paytm mall. The payment is taken in full by xpressbess courier service but 2 products are not delivered to me out of the 4 products. I mailed at [protected]@ paytm.com and mail delivery failed. I already asked in paytm support too but no one has replied to me. Paytm customer executive never picks the call. Tell me when will i recieve my remaining...
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L
Lawrenc Singh
from Ambala, Haryana
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baby clothes

Address:Ambala, Haryana, 134202
Website:Paytm

Do need full as soon i tried to contact u executive but there is no option to call you care center when we call u mention no they advised different no. To call and when we try second no there is only on voice thanks to call paytm and call discncted and there is no body take responsibilty about placed order courier service and paytm service both are useless...
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U
userjudge
from Noida, Uttar Pradesh
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wrong product attached to my electricity bill payment .

Address:Gautam Buddh Nagar, Uttar Pradesh, 121002
Website:Paytm

I have paid my electricity bill of Rs. 1000/- through Paytm wide order no [protected] dated[protected], But when I select for cash back with this purchase (which was displayed during my purchase) another voucher of Rs. 1000 was attached and deduction done of Rs. 2000/- from my account. I complaint about this several times to Paytm Care, but they said it is non refundable deal. However I have never been asked to check this purchase without...
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D
Daddo
from Panchkula, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue of gift card

We were buying a gift card and money got deducted i. E 10k but card is cancelled where money should be refunded in my bank account. But it is not yet come to my account

Order no. [protected]

We tried to contact customer care and there is no direct option to talk to customer care person and no option to file a query to them. It is very frustrating to reach them and not getting anyway

Please help...
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S
Sanjay sukhla
from Mumbai, Maharashtra
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customer care 7227997l78

Address:New Delhi, Delhi, 1100085
Website:www.paytm.com

To led tv delayed delivery and negligency canceled order
There is [protected], i purchased led tv. From paytm..10 october.. The tv dispatched from seller on 11 oct from bangalore. Same city i have ordered. When i see update there is my tv out for delivery 12oct, but when i call courier guy they said in the evening before 7.30 will reach the parcel to your home.. Fine when i call in in the evening they said the courier not with us.....
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H
Hrushikesh Lohat
from Pune, Maharashtra
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I haven't received my refund yet.

Address:Pune, Maharashtra, 410506

Hello.. Myself hrushikesh lohat
I haven't received any refund for my order cancellation..
Order id: [protected]
Please refund my money or else i have to case on you.
Bank details.
State bank of india.
Hrushikesh damodar lohat.
Ac - [protected]
Ifsc : sbin0011129
Branch: talegaon dabhade
1107/78
Or else transfer to paytm.
Number : [protected].
Hope you...
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A
Ayush jain123
from Jaipur, Rajasthan
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I yet not received my refund money

Address:305901
Website:Paytm.com

I paid for the order at paytm through cash on delivery
When i return the product they said that they refunded my money back
I don't receive any money in wallet or in my bank(no bank account is link with this no.)
My registered mobile number is [protected]
I am attaching an file of this issue
I try to contact paytm on fb but they don't reply back
Plz help me...
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H
Harshitha Murthy
from Bengaluru, Karnataka
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refund not received even after a month

Address:560056

I had ordered a casio calculator on october 1, 2018 for 945 rupees for which i received a 200 rupees cash back the next day. However i cancelled the product due to some reason on october 3, 2018, and then i waited the official 14 working days time period and it says its refunded to my upi but i haven't received any money back in my account. Please refund my money as soon as possible....
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A
Adisax11
from Kota, Rajasthan
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upi transaction money not giving back

I was making payment to thyrocare for tests through paytm upi and 820 rs was debited from my account and they paytm app showed transaction as successful but the merchant thyrocare has not received any amount. My money has been credited to paytm. [protected]@axisbank which is the paytm account. They have taken my money and denying the same on being asked at customer care.
Please get my money back....
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G
gheevarghese mannancheril
from Hyderabad, Telangana
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railway ticketing

I have booked railway tickets through irctc application and the gateway through which the transaction is done is paytm wallet.
The cash has been debited from the bank account (Federal bank), but tickets have not been booked. The details of the transaction is given below.
Transaction date 21/10/2018
Transaction id [protected]
Bank name. Federal bank
Card holder name. Ahamed bilal...
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I have contacted paytm customer care multiple times and raised tickets to update the mobile number registered with my account. As i am out of country from past couple of months, the service provider recycled the phone number and my registered number is used by someone else now. I am not able to login to paytm account as well since they don't provide password reset option through email now. Password can be reset by making a call from registered...
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A
Avinash18
from Pune, Maharashtra
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charging to wrong mob.no

Address:Pune, Maharashtra, 411038
Website:paytm.com

Recently i had very strange experience with paytm wallet, when it was used for recharging of prepaid mobile. I had requested for recharge of my mob. No. [protected] for rs. 398/- however after transaction, it was credited to mob. No.[protected]. Sice, i thought i might have a mistake in entering mob no, i attempted again carefully rechecking mob. No entered, however, it was again credited to wrong number.

In the process, i have...
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N
Nkul
from Thanesar, Haryana
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wrong product delivered and paytm cheat me

Address:Yamuna Nagar, Haryana, 135001
Website:Paytm

I ordered product name sinew nutrition palladium whey protein 3kg but i receive the 300 gram of vanilla box and your all customer care lines are busy even i tried late night. My mobile number is [protected] and email is '[protected]@gmail.com'. My order id is [protected] and my invoice no is 06b[protected] and you can call me anytime so please help me it's matter of 4000rs that i earned very hardly which paytm cheated...
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B
Bhavin.thakkar2006
from Salaya, Gujarat
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refund not given

Address:382330
Website:Www.airtel.in

I have recharged rs 2995 on 17 july 2018
From airtel website "www.airtel.in" selected paymant mode paytm e wallate, my money deducted from my paytm e wallate but recharge not done.
So i have sent mail to airtel for refund and airtel says " we have not rcvd money frim paytm, and paytm says that we have given to airtel. Both compnies are refuse for refund so plese help
Date of issue. 17 july 2018
Trx id : bharti...
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