PayTM Mobile Solutions Complaints & Reviews

Do need full as soon i tried to contact u executive but there is no option to call you care center when we call u mention no they advised different no. To call and when we try second no there is only on voice thanks to call paytm and call discncted and there is no body take responsibilty about placed order courier service and paytm service both are useless

I have paid my electricity bill of Rs. 1000/- through Paytm wide order no [protected] dated[protected], But when I select for cash back with this purchase (which was displayed during my purchase) another voucher of Rs. 1000 was attached and deduction done of Rs. 2000/- from my account. I complaint about this several times to Paytm Care, but they said it is non refundable deal. However I have never been asked to check this purchase without certifying any T&C the voucher is attached to my electricity bill payment. I have no need of this voucher o[censored]ber and I am asking to cancel & refund of my amount but no action in this regard by Paytm. In one reply mail it is tell by Paytm resolved & refunded but no refund provided so far. But they are trying to tell as per T&C it is not refundable and never showed / agreed T&C from me.

We were buying a gift card and money got deducted i. E 10k but card is cancelled where money should be refunded in my bank account. But it is not yet come to my account

Order no. [protected]

We tried to contact customer care and there is no direct option to talk to customer care person and no option to file a query to them. It is very frustrating to reach them and not getting anyway

Please help us

To led tv delayed delivery and negligency canceled order
There is [protected], i purchased led tv. From paytm..10 october.. The tv dispatched from seller on 11 oct from bangalore. Same city i have ordered. When i see update there is my tv out for delivery 12oct, but when i call courier guy they said in the evening before 7.30 will reach the parcel to your home.. Fine when i call in in the evening they said the courier not with us.. It was gone through other vehicle.. Fine after that when i call the courier office and guys no responce till morning..
When i see the courier update there is mentioned by courier people customer not availble.. This is the way of courier people making wrong statement.. Then i called morning they said sir today before evening you will recieve. Then when i call 12 clock they are saying it was in there hub so we will delivery tomorow.. Very irresponsible and careless team..
Also mean time i called paytm they are raising complain but there is no action taken from them 3 times called each time they will raise the complaint but not raising complaint.
So i decided to cancel my order...

Thanks paytm for your careless customer handling process..

Hello.. Myself hrushikesh lohat
I haven't received any refund for my order cancellation..
Order id: [protected]
Please refund my money or else i have to case on you.
Bank details.
State bank of india.
Hrushikesh damodar lohat.
Ac - [protected]
Ifsc : sbin0011129
Branch: talegaon dabhade
1107/78
Or else transfer to paytm.
Number : [protected].
Hope you will..
.

I paid for the order at paytm through cash on delivery
When i return the product they said that they refunded my money back
I don't receive any money in wallet or in my bank(no bank account is link with this no.)
My registered mobile number is [protected]
I am attaching an file of this issue
I try to contact paytm on fb but they don't reply back
Plz help me

I had ordered a casio calculator on october 1, 2018 for 945 rupees for which i received a 200 rupees cash back the next day. However i cancelled the product due to some reason on october 3, 2018, and then i waited the official 14 working days time period and it says its refunded to my upi but i haven't received any money back in my account. Please refund my money as soon as possible.

I was making payment to thyrocare for tests through paytm upi and 820 rs was debited from my account and they paytm app showed transaction as successful but the merchant thyrocare has not received any amount. My money has been credited to paytm. [protected]@axisbank which is the paytm account. They have taken my money and denying the same on being asked at customer care.
Please get my money back.

I have booked railway tickets through irctc application and the gateway through which the transaction is done is paytm wallet.
The cash has been debited from the bank account (Federal bank), but tickets have not been booked. The details of the transaction is given below.
Transaction date 21/10/2018
Transaction id [protected]
Bank name. Federal bank
Card holder name. Ahamed bilal

I have contacted paytm customer care multiple times and raised tickets to update the mobile number registered with my account. As i am out of country from past couple of months, the service provider recycled the phone number and my registered number is used by someone else now. I am not able to login to paytm account as well since they don't provide password reset option through email now. Password can be reset by making a call from registered mobile number which gives the other person holding my old number an opportunity to do so, if they want to.
Whenever i contact paytm they copy paste the same reply every time that "currently, we do not support mobile number update while you are not in india, hence we will be unable to update your mobile number in your paytm account".
Can some one please suggest me a way forward to resolve this? Thanks

Recently i had very strange experience with paytm wallet, when it was used for recharging of prepaid mobile. I had requested for recharge of my mob. No. [protected] for rs. 398/- however after transaction, it was credited to mob. No.[protected]. Sice, i thought i might have a mistake in entering mob no, i attempted again carefully rechecking mob. No entered, however, it was again credited to wrong number.

In the process, i have lost rs.796/- for no fault of mine.

Pay tm should give me refund immediately as it is mainly due to faulty service

I ordered product name sinew nutrition palladium whey protein 3kg but i receive the 300 gram of vanilla box and your all customer care lines are busy even i tried late night. My mobile number is [protected] and email is '[protected]@gmail.com'. My order id is [protected] and my invoice no is 06b[protected] and you can call me anytime so please help me it's matter of 4000rs that i earned very hardly which paytm cheated

I have recharged rs 2995 on 17 july 2018
From airtel website "www.airtel.in" selected paymant mode paytm e wallate, my money deducted from my paytm e wallate but recharge not done.
So i have sent mail to airtel for refund and airtel says " we have not rcvd money frim paytm, and paytm says that we have given to airtel. Both compnies are refuse for refund so plese help
Date of issue. 17 july 2018
Trx id : bharti airtel :[protected]
Paytm trx id: [protected]
Ammount: 2995
Mobile no. [protected]
Contact no. [protected]

Bhavin thakkar

This is my experience regarding the refund of the amount of rs 50 to my mother's iob bank account [protected]. As per mail from paytm - [protected], the following are the details of the transaction,
Data of transaction[protected] at 23:58:15
Paytm order no - [protected]
Refund reference no - 74332748279827837273505
Iob ac no - [protected]

I raised the complaint for indian overseas bank:
https://www.consumercomplaints.in/indian-overseas-bank-regarding-the-refund-of-r...⇄

Till date i did not get the refund, there was no response from iob bank.

Worst experience with using paytm.

Hello sir
I bought paytm flight 499 flycard with promocode :- flycardvip (100% cashback upto rs.499)
But i did not receive cashback till now...
My registered number :- 992*67
Order no is :- [protected]

I am attaching proof that promocode successfully applied but after the payment there is no promocode in order section..
This is paytm server problem and many are facing this problem about this offer.
I tried to contact them via twitter but they are not replying my message and also tried to contact via call but all the time there cc are busy (3 calls made of 90 min. Each)

Please help me out for this one...

I had ordered mobile phone though paytm mall and full payment made my order no is [protected], i had received a massage yesterday that order is out for delivery, than received a massage that order is delivered, app showing order delivered but but i had not received. Even customer care is also not responding after saveral try i was able to book a complaint. My complaint no.93063673

Sir,
I made a purchase of rs. 92000/- on date 01/10/2018 on paytm through my debit card and on date 11/10/2018 i cancelled the product and my refund was confirmed though i recieved the rs 12000 in my paytm wallet and left amount rs 80000 is initiated by paytm to refund in my account but not recieved yet.
Sir/mam, please look into this issue. Requesting you to refund my 80000 in my account.

Name - salama begam

Acc. No[protected]

Mob. No.- [protected]

Paytm order no.- [protected]

Branch - bajirao katra, mirzapur 231001 up

My paytm order number [protected]

In which i ordered two items of catwalk shoes on 19/10/2018 i received only one pair
But i received a invoice of 2 qty but i recieved only 1 qty. And in my order status they marked both the product as delivered.
And after that m trying to contact paytm ppl but they are not taking calls and there are no other means whom i call. I daily call them but they aren't receiving my call

Kindly resolve my issue nd revert me soon an attaching a call log details. And invoice of my order

Hello
I am Mahesh Dm I am raise the complaint from 1/10/2018 add money issue problem I am add to 270rs in my bank account to paytm account paytm account failed add money 30/9/2018 7:23pm, I am raise complaint paytm care paytm excutade within 14 working day your amount refound your bank account is tell paytm ref no: 88707914 date 1/10/2018but today still 26/10/2018 not refound amount in my bank account pls resolved the problem

Thanku
Mahesh Dm
[protected]

I have ordered a fossil womens wallets but received a animal print wallet which is not from fossil branch.immediay I have raised a return request for my product and the seller accepts the return request only within 7days for delivery.paytm has kept my return request in the status of “return requested” and no change in the status.i tried reaching paytm customer care but no one is picking up.finally my return period is also about to be completed.please help.