PayTM Mobile Solutions Complaints & Reviews

Address: Pune, Maharashtra, 410506

Hello.. Myself hrushikesh lohat
I haven't received any refund for my order cancellation..
Order id: [protected]
Please refund my money or else i have to case on you.
Bank details.
State bank of india.
Hrushikesh damodar lohat.
Ac - [protected]
Ifsc : sbin0011129
Branch: talegaon dabhade
1107/78
Or else transfer to paytm.
Number : [protected].
Hope you will..
.

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Address: 305901

Website: Paytm.com

I paid for the order at paytm through cash on delivery
When i return the product they said that they refunded my money back
I don't receive any money in wallet or in my bank(no bank account is link with this no.)
My registered mobile number is [protected]
I am attaching an file of this issue
I try to contact paytm on fb but they don't reply back
Plz help me

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Oct 28, 2018

Updated by Ayush jain123 My order no. is [protected]
They also giving me a upi reference id[protected] but no bank account is linked with this mobile number

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Address: 560056

I had ordered a casio calculator on october 1, 2018 for 945 rupees for which i received a 200 rupees cash back the next day. However i cancelled the product due to some reason on october 3, 2018, and then i waited the official 14 working days time period and it says its refunded to my upi but i haven't received any money back in my account. Please refund my money as soon as possible.

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I was making payment to thyrocare for tests through paytm upi and 820 rs was debited from my account and they paytm app showed transaction as successful but the merchant thyrocare has not received any amount. My money has been credited to paytm. [protected]@axisbank which is the paytm account. They have taken my money and denying the same on being asked at customer care.
Please get my money back.

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I have booked railway tickets through irctc application and the gateway through which the transaction is done is paytm wallet.
The cash has been debited from the bank account (Federal bank), but tickets have not been booked. The details of the transaction is given below.
Transaction date 21/10/2018
Transaction id [protected]
Bank name. Federal bank
Card holder name. Ahamed bilal

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Federal Bank Customer Care

from Delhi, Delhi

Nov 5, 2018

Hi Ahamed,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (24534) in the subject line so that our team can assist you.

Reply

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I have contacted paytm customer care multiple times and raised tickets to update the mobile number registered with my account. As i am out of country from past couple of months, the service provider recycled the phone number and my registered number is used by someone else now. I am not able to login to paytm account as well since they don't provide password reset option through email now. Password can be reset by making a call from registered mobile number which gives the other person holding my old number an opportunity to do so, if they want to.
Whenever i contact paytm they copy paste the same reply every time that "currently, we do not support mobile number update while you are not in india, hence we will be unable to update your mobile number in your paytm account".
Can some one please suggest me a way forward to resolve this? Thanks

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Address: Pune, Maharashtra, 411038

Website: paytm.com

Recently i had very strange experience with paytm wallet, when it was used for recharging of prepaid mobile. I had requested for recharge of my mob. No. [protected] for rs. 398/- however after transaction, it was credited to mob. No.[protected]. Sice, i thought i might have a mistake in entering mob no, i attempted again carefully rechecking mob. No entered, however, it was again credited to wrong number.

In the process, i have lost rs.796/- for no fault of mine.

Pay tm should give me refund immediately as it is mainly due to faulty service

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Address: Yamuna Nagar, Haryana, 135001

Website: Paytm

I ordered product name sinew nutrition palladium whey protein 3kg but i receive the 300 gram of vanilla box and your all customer care lines are busy even i tried late night. My mobile number is [protected] and email is '[protected]@gmail.com'. My order id is [protected] and my invoice no is 06b[protected] and you can call me anytime so please help me it's matter of 4000rs that i earned very hardly which paytm cheated

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Address: 382330

Website: Www.airtel.in

I have recharged rs 2995 on 17 july 2018
From airtel website "www.airtel.in" selected paymant mode paytm e wallate, my money deducted from my paytm e wallate but recharge not done.
So i have sent mail to airtel for refund and airtel says " we have not rcvd money frim paytm, and paytm says that we have given to airtel. Both compnies are refuse for refund so plese help
Date of issue. 17 july 2018
Trx id : bharti airtel :[protected]
Paytm trx id: [protected]
Ammount: 2995
Mobile no. [protected]
Contact no. [protected]

Bhavin thakkar

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This is my experience regarding the refund of the amount of rs 50 to my mother's iob bank account [protected]. As per mail from paytm - [protected], the following are the details of the transaction,
Data of transaction[protected] at 23:58:15
Paytm order no - [protected]
Refund reference no - 74332748279827837273505
Iob ac no - [protected]

I raised the complaint for indian overseas bank:
https://www.consumercomplaints.in/indian-overseas-bank-regarding-the-refund-of-r...⇄

Till date i did not get the refund, there was no response from iob bank.

Worst experience with using paytm.

Oct 30, 2018

Complaint marked as Resolved

Amount was refunded to my account on 30 - Oct - 2018.

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Hello sir
I bought paytm flight 499 flycard with promocode :- flycardvip (100% cashback upto rs.499)
But i did not receive cashback till now...
My registered number :- 992*67
Order no is :- [protected]

I am attaching proof that promocode successfully applied but after the payment there is no promocode in order section..
This is paytm server problem and many are facing this problem about this offer.
I tried to contact them via twitter but they are not replying my message and also tried to contact via call but all the time there cc are busy (3 calls made of 90 min. Each)

Please help me out for this one...

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Address: Udaipur, Rajasthan, 313002

I had ordered mobile phone though paytm mall and full payment made my order no is [protected], i had received a massage yesterday that order is out for delivery, than received a massage that order is delivered, app showing order delivered but but i had not received. Even customer care is also not responding after saveral try i was able to book a complaint. My complaint no.93063673

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Address: 231001

Sir,
I made a purchase of rs. 92000/- on date 01/10/2018 on paytm through my debit card and on date 11/10/2018 i cancelled the product and my refund was confirmed though i recieved the rs 12000 in my paytm wallet and left amount rs 80000 is initiated by paytm to refund in my account but not recieved yet.
Sir/mam, please look into this issue. Requesting you to refund my 80000 in my account.

Name - salama begam

Acc. No[protected]

Mob. No.- [protected]

Paytm order no.- [protected]

Branch - bajirao katra, mirzapur 231001 up

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My paytm order number [protected]

In which i ordered two items of catwalk shoes on 19/10/2018 i received only one pair
But i received a invoice of 2 qty but i recieved only 1 qty. And in my order status they marked both the product as delivered.
And after that m trying to contact paytm ppl but they are not taking calls and there are no other means whom i call. I daily call them but they aren't receiving my call

Kindly resolve my issue nd revert me soon an attaching a call log details. And invoice of my order

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Address: Bangalore, Karnataka, 560026

Hello
I am Mahesh Dm I am raise the complaint from 1/10/2018 add money issue problem I am add to 270rs in my bank account to paytm account paytm account failed add money 30/9/2018 7:23pm, I am raise complaint paytm care paytm excutade within 14 working day your amount refound your bank account is tell paytm ref no: 88707914 date 1/10/2018but today still 26/10/2018 not refound amount in my bank account pls resolved the problem

Thanku
Mahesh Dm
[protected]

+1 photos

Oct 30, 2018

Complaint marked as Resolved

[email protected] 9076712401 Mahesh dm

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Address: 560100

I have ordered a fossil womens wallets but received a animal print wallet which is not from fossil branch.immediay I have raised a return request for my product and the seller accepts the return request only within 7days for delivery.paytm has kept my return request in the status of “return requested” and no change in the status.i tried reaching paytm customer care but no one is picking up.finally my return period is also about to be completed.please help.

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I ordered lavista men grey sneakers shoe from paytm on 18 october 2018 and my order number is [protected]. I received shoes on 22 october but it was wrong color so i submitted return request and product was returned successfully on 23 october 2018 but i have not received refund amount till now.
I have tried customer care many times and they put my call on hold for long but no response. This is very bad service from paytm and by doing this they have lost their customer.
Refund my money on early basis.

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Address: Thane, Maharashtra, 400706

Hi,

My account is temporarily blocked. I didn't do anything against paytm's terms and conditions. Much of my amount is blocked there too. Please do fix this issue as soon as possible.
I got mail from paytm cyber cell, in first mail it said fraud is detected and in second mail it said, please ignore this mail.
Later i tried to login to paytm wallet, it says account is temporarily locked.

Rajesh

Oct 28, 2018

Complaint marked as Resolved

24 hours

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Website: www.paytm.com

My pattum registered mobile number is [protected].
The last date of refund is August 25 th 2018. I haven't get any refund amount
2 months over . What can I do
Please help .
Worst service from paytm
I also try contact your coutomer care agent but your agent could not take any call . The refund date is also over
The paytm app shows that "your refund is complete"
Any amount credited to my account
What can I do
Please contact me
E mail :[protected]@gmail.com
Phone : [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh

I was trying to book a ticket from irctc on 24th oct. 2018 (Transaction i'd [protected]), at the time of payment through the paytm wallet, 430.42 rs has been deducted from my account but the amount not received by irctc from my paytm wallet and my ticket is not booked. I am in regular touch with paytm care, after lots of calls and messages, they aren't refunding my amount.

+1 photos

Nov 2, 2018

Complaint marked as Resolved

Just received the amount 430.42 in my bank account of IOB through paytm.

Oct 26, 2018

Updated by Dilip Kumar I was trying to book a ticket from IRCTC on 24th Oct. 2018 (Transaction I'd [protected]), at the time of payment through the Paytm wallet, 430.42 rs has been deducted from my account but the amount not received by IRCTC from my Paytm wallet and my ticket is not booked. I am in regular touch with Paytm care, after lots of calls and messages, they aren't refunding my amount.

Oct 27, 2018

Updated by Dilip Kumar One message received from Paytm, s end on 26th Oct. 2018

Hi, your payment under order id [protected] was unsuccessful as we did not receive any response from your bank for the final confirmation. As a result of which, the refund has been initiated towards your source bank account on 26th October 2018. The refund reference number for the same is[protected]. It may take upto 14 working days for the amount to reflect in your bank account. In case of any delay, please reach out to your bank customer care stating the RRN and seek further assistance. Thanks.

PayTM Mobile Solutions Complaints & Reviews

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PayTM Mobile Solutions reviews & complaints page 144

I haven't received my refund yet.

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I yet not received my refund money

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refund not received even after a month

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upi transaction money not giving back

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railway ticketing

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delay in changing the registered mobile number

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charging to wrong mob.no

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wrong product delivered and paytm cheat me

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refund not given

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regarding non refund of rs 50 to my iob bank account

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cashback not received and paytm not responding

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order not received but showing order delivered

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refund is not added in account

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fraud taken my payment but hasn't delivered my product

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refund issues

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regarding wrong item delivered order no:(6283458512

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returned the product but refund not received

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paytm account temporarily locked

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2 months over from the refund date , I have not get any amount

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amount debited from bank account

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