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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
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PayTM Mobile Solutions reviews & complaints page 144

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S
sourav2348
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding non refund of rs 50 to my iob bank account

This is my experience regarding the refund of the amount of rs 50 to my mother's iob bank account [protected]. As per mail from paytm - [protected], the following are the details of the transaction,
Data of transaction[protected] at 23:58:15
Paytm order no - [protected]
Refund reference no - 74332748279827837273505
Iob ac no - [protected]

I raised the complaint for indian overseas bank:br...
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N
Nikhil Sodhani
from Udaipur, Rajasthan
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cashback not received and paytm not responding

Hello sir
I bought paytm flight 499 flycard with promocode :- flycardvip (100% cashback upto rs.499)
But i did not receive cashback till now...
My registered number :- 992*67
Order no is :- [protected]

I am attaching proof that promocode successfully applied but after the payment there is no promocode in order section..
This is paytm server problem and many are facing this problem about this...
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A
Anil Mujumdar
from Ajmer, Rajasthan
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order not received but showing order delivered

Address:Udaipur, Rajasthan, 313002

I had ordered mobile phone though paytm mall and full payment made my order no is [protected], i had received a massage yesterday that order is out for delivery, than received a massage that order is delivered, app showing order delivered but but i had not received. Even customer care is also not responding after saveral try i was able to book a complaint. My complaint no.93063673...
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T
Tasneem Siddiqui
from Varanasi, Uttar Pradesh
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refund is not added in account

Address:231001

Sir,
I made a purchase of rs. 92000/- on date 01/10/2018 on paytm through my debit card and on date 11/10/2018 i cancelled the product and my refund was confirmed though i recieved the rs 12000 in my paytm wallet and left amount rs 80000 is initiated by paytm to refund in my account but not recieved yet.
Sir/mam, please look into this issue. Requesting you to refund my 80000 in my account.

Name - salama begambr...
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M
Mayujoshi
from Mumbai, Maharashtra
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fraud taken my payment but hasn't delivered my product

My paytm order number [protected]

In which i ordered two items of catwalk shoes on 19/10/2018 i received only one pair
But i received a invoice of 2 qty but i recieved only 1 qty. And in my order status they marked both the product as delivered.
And after that m trying to contact paytm ppl but they are not taking calls and there are no other means whom i call. I daily call them but they aren't receiving my callbr...
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M
Mahesh Dacchu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issues

Address:Bangalore, Karnataka, 560026

Hello
I am Mahesh Dm I am raise the complaint from 1/10/2018 add money issue problem I am add to 270rs in my bank account to paytm account paytm account failed add money 30/9/2018 7:23pm, I am raise complaint paytm care paytm excutade within 14 working day your amount refound your bank account is tell paytm ref no: 88707914 date 1/10/2018but today still 26/10/2018 not refound amount in my bank account pls resolved the problem br...
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V
Vyshnavi1307
from Bengaluru, Karnataka
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regarding wrong item delivered order no:(6283458512

Address:560100

I have ordered a fossil womens wallets but received a animal print wallet which is not from fossil branch.immediay I have raised a return request for my product and the seller accepts the return request only within 7days for delivery.paytm has kept my return request in the status of “return requested” and no change in the status.i tried reaching paytm customer care but no one is picking up.finally my return period is also about to be...
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I ordered lavista men grey sneakers shoe from paytm on 18 october 2018 and my order number is [protected]. I received shoes on 22 october but it was wrong color so i submitted return request and product was returned successfully on 23 october 2018 but i have not received refund amount till now.
I have tried customer care many times and they put my call on hold for long but no response. This is very bad service from paytm and by doing...
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R
Rajesh Ratanparke
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paytm account temporarily locked

Address:Thane, Maharashtra, 400706

Hi,

My account is temporarily blocked. I didn't do anything against paytm's terms and conditions. Much of my amount is blocked there too. Please do fix this issue as soon as possible.
I got mail from paytm cyber cell, in first mail it said fraud is detected and in second mail it said, please ignore this mail.
Later i tried to login to paytm wallet, it says account is temporarily locked.

Rajesh...
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S
Shibin TS
from Bengaluru, Karnataka
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2 months over from the refund date , I have not get any amount

Website:www.paytm.com

My pattum registered mobile number is [protected].
The last date of refund is August 25 th 2018. I haven't get any refund amount
2 months over . What can I do
Please help .
Worst service from paytm
I also try contact your coutomer care agent but your agent could not take any call . The refund date is also over
The paytm app shows that "your refund is complete"
Any amount credited to my...
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Dilip Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from bank account

Address:Gautam Buddh Nagar, Uttar Pradesh

I was trying to book a ticket from irctc on 24th oct. 2018 (Transaction i'd [protected]), at the time of payment through the paytm wallet, 430.42 rs has been deducted from my account but the amount not received by irctc from my paytm wallet and my ticket is not booked. I am in regular touch with paytm care, after lots of calls and messages, they aren't refunding my amount....
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Address:560037

Hi,

I bought a laptop online on 30th sept 2018, there was a hardware fault and one of the hinges was not perfect. So i raised a replacement request, and the product i received in my replacement order is also the same. Now i chasing behind paytm from last 5-6 days. And after waiting 30 mins on the call, they say the same thing that issue has been escalated to the concerned team and they will revert back soon. And some time...
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S
Sirshendu Roy Choudhury
from Bahula, West Bengal
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refund of money against failed transaction of irctc online ticket through app.

Address:Burdwan, West Bengal, 713304
Website:irctc

Dear Sir/ Madam
This is to inform you that an amount of Rs.463.27/- has been debited from my Axis Bank savings account [protected] on 23rd October at around 7.30pm. The e-ticket was never generated through the app but the amount was debited from my aforesaid Axis bank account. The payment gateway was PAYTM MOBILE SOLUTIONS PVT. LTD..
Kindly direct the bank to refund the money to my account for which I will be grateful....
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C
Chauhan Kali
from Chandigarh, Chandigarh
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wrong payment in paytm gateway

Address:Shimla, Himachal Pradesh, 171208

I had made one 7500 payment from pnb to shriram transport finance company by my shriram app amount deducts from pnb ac but not transferred to shriram transport finance company. Money goes to paytm mobile solutions please refund my money transactions I'd[protected] dated 03/08/2018.may I know where is my money. Nov says that money transactions was successful and shriram transport finance company says we have not received money account statement...
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9
9868621536
from Delhi, Delhi
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fraud transfer by paytm customer

Address:Madhubani, Bihar, 847424

This is intimated that there was a call from No.[protected] to victim’s wife No. [protected]. He impersonating as Bank Manager asked about everything regarding ATM and OTP and transferred Rs. 49996/- on dated 24/10/2018 time around 11.30 am from victim Rampriti Sahu
1.Purchase of Rs.19998/- at PTM Txn ...
2.Purchase of Rs 9999/- on POS [protected] at PTM*PAYTM txn 084304
3Purchase of Rs. 19999/- on POS[protected]...
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A
Aaravmuradya
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account delete

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:business.paytm.com

With my reg. Mobile no [protected] at paytm, i was registered for paytm bussiness account but due to privacy concern i wanted to delete my paytm bussiness account permanently, when i contacted paytm about deleting my account, first they denied of deleting it by saying that bussiness account cant be delete, then they gave me a pathetic idea of not using it for 6 months, automatically account will be delete, but after so many try they agree...
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N
Nan Than Dhinesh
from Chennai, Tamil Nadu
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money deducted - but irctc says pending from bank end

Address:Chennai, Tamil Nadu, 600086
Website:Irctc

Bankspaytm mobile solutions paytm - money deducted but irctc shows pending from bank end


Hi,

I have booked ticket on irctc using paytm from icici bank a/c and the amount debited inr 650 but irctc website showing payment pending from bank end, i checked at my bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get...
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B
B Laxman Rao
from Rajahmundry, Andhra Pradesh
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refund of money from irctc. it is showing refunded to paytm m

Address:West Godavari, Andhra Pradesh, 534260

Sir,
I have booked ticket on[protected]. The 1st transaction failed and the amount was deducted and not yet credited. Showing response pending from paytm m. Trans id: [protected]
I have done another transaction on the same day and i have cancelled the tickets. It is showing refunded status to paytm. Refund id: [protected]. But i have not got my money credited for both the transactions. Kindly solve my problem...
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R
rafat .khalid
from Mumbai, Maharashtra
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not helping with return pickup

Address:Mumbai City, Maharashtra, 400093
Website:Paytm

My order no. [protected]

I bought a tricycle from paytm.. My return request was approved on 14th oct 2018 and my return pickup was supposed to happen before 23rd oct 2018 but till today nobody has come for pickup. I tried calling paytm many times but their customer support is pathetic and my call is kept on hold forever. I also mailed them and they sent a reply saying they are trying to solve the issue... But when i mailed them...
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E
emdadh
from Jamshedpur, Jharkhand
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material returned but money not refund

Address:831005

Sir/ma, m
I have order 5 set of door mat through "paytm" on 22/09.2018. Same material was delivered to my address on 01.10.2018.
But while unpacking, it was not found up to the mark which was shown previously in the computer screen. Hence i quote it for return immediately.
Same material was taken back in the evening from my address.
But still the amount is not refund back to my wallet. I request for returning...
+2 photos
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