PayTM Mobile Solutions Complaints & Reviews

Refund not yet credited to account. Had been more than 2 weeks. Tried contacting paytm via contact us option in app and tried calling but in both the cases they didn't bother, to reply or pick up the call. Now at this moment my hard earned 3000 rs is stuck and i am not even sure of getting it back. A very bad experience.

The biggest # is their customer service. I literally spent 30 minutes on call while calling them and...

Hi,

I bought one sony home theater from paytm on 12 oct-2018 and the quality of sound is not satisfactory. The sound quality is too poor and you can not hear more than 15 mins in any of the room.

I requested return in just 3 hours of delivery as return was allowed in 15 days.

But not paytm is not accepting return and asking to visit sony service center.

I would like to highlight...

Dear sir. I'm doing payment via. Upi transaction the amount of 1500. Then amount is deducted from my wallet but not to be transferred in my bank account. I'm so sad. Before two days i'm also write the complaint in paytm help center but no result will be found.in transactions only show there " payment has been deducted & sent to npci. But not to be submitted. The amount...

Paytm is not aware who is shipping their product as the customer support dont have any information on them leave about their phone number alone.
Ordered an i phone xs through paytm with reference number [protected] worth rs 100000
But paytm postponed the delivery date ahead by 5 days after 2 days of order.
On calling customer support they dont know who is delivering the product.
I will also be raising complaints...

Applied a fastag for my car from paytm on[protected], after so many reminders and documents uploading, i did not get the item from paytm. When ever i made a complaint regarding this issue, a ticket number is intimated by paytm and within a day or two on their own they emailed me problem resolved, without delivering the fastag, then again i have to made another complaint. This process in going on. Please help me in this regard....

I rohit goel have ordered a laptop asus vivobook x507 on 09 october 2018, order no. [protected] on paytm (Registered mobile no. [protected])
I have been delivered a laptop on 11 october 2018. The serial number on the laptop is not the same as mentioned on the paytm bill.
I have requested a return but rejected by paytm.
I have constantly talking to paytm daily but getting no responses from paytm.
My paytm case reference...

On 9th oct i purchased a pair of shoes worth 2799 on which i would be receiving a cash back of 1679, i cancelled the order same day and purchased another pair from paytm as i received good deal. Now i received the second pair purchased on 15th oct but the 1st pair refund not yet received it's still showing as in transit. I don't have any other information to check with delivery agent not paytm customer care picking up any call, since 3 days...

My name is shiju pappachan. I have made 2 transactions of rs.100 each through paytm mobile solutions gateway for recharging my uts wallet balance both the times, amount deducted from my bank account but it neither credited by uts wallet nor returned back in my account. Payment deducted details from my bank account are as under

13 sep '18inb/[protected]/paytm mobile solutions pvt ltd/uts rs102.12 dr

30 sep '18 bwy/xfer/[protected]...

I have placed the order in paytm whirlpool semi 7KG washing machine order place date is 10th oct 2018.my delivery date is 12 october 2018. the machine cost is 9610 they give me 1922 cashback after delivery and on additional bank offer is there 10% in Icici bank they changed my delivery date again and again also they remove my track access from paytm app.so can't even track my product.i have call many times paytm customer they even tell me...

I purchased a "so called puma backpack" vide order number [protected]. A return was requested on the same day as the material and quality was poor. Initially i got a message that the "return was rejected by seller". I was shocked with the kind of authority given to the sellers at paytm.in my response to my mail they sent a person for cosmetic pickup of the return. They sent jitendra kumar (64265) from xpressbees and he picked up the material...

Sir, my order no . Is [protected]...
In Paytm order, I am received 12pack of AA Duracell battery only ... I didn’t received 4PACKOF AA DURACELL, 4 pack of AAA DURACELL & 8 pack of AA(999) ...plz check my products ...weights for justice to me my mobile no. Is [protected]...

I am using paytm for several months for shopping and paying bills. Now when i am trying to pay my bill an error arise, our system surveillance bot flagged your account.. And due to this error i am not able to place any order and doing any activity.. Even i am not able to transfer my money from paytm payments bank to any other bank... My wallet money is also stucked. Kindly help me......

I have 4 invoices in which gst amount charged on my gstin and i claimed for input tax credit for the same now we found that the seller is not deposited the gst tax amount to government as they charged us gst amount.
What to do?
I am unable to contact paytm as well as seller because seller's phone number is not mentioned in invoices and paytm customer care toh 3rd class customer service hai....

I pay for sbi mops on 1 sep of ₹500 twice but single amount is recieve by merchant i contact paytm every day for refund my amount but everytime time they said we are working for your amount and not refund it till now more then 7 weaks are crossed but my refund is not processed
So i request to please refund my money as soon as posible
Upi referal no :[protected] &[protected]
Registered mobile no. [protected]br...

I am doing a payment for renewal of bike insurance premium of Rs. 2530/- from M/s United India Insurance company against the quote as given by [protected]@policybazar.com . My payment of Rs. 2530/- has deduct but the payment shown failed by M/s PayTM Mobile Solutions. I have done the payment through UBI netbanking and payment reference ID 95841579.

Now I want to know where my amount of Rs. 2530/- is gone and how it is refund....

I paid for above order no amt of rs 3999 n on cancellation got refund of rs 3199 on 8.10.18 balance they say is in goldback but there is no gold back credit in my name/account.whereas on cancellation my whole amt of rs 3999 should hv been refunded. Rs 800 of mine are usurped by paytm fraudulently, i want it refunded
Vinod parashar...

Respected sir,
I have place and order for dippers on[protected] with paytm mall. Againest this order i have paid rs. 355 through paytm wallet and balance amount of rupees 44 was assured to pay on delivery of goods.
The paytm mall had cancel above said order[protected] immediately on[protected] and also inform me that my diposit amount rs. 355 will be refunded to my wallet with in 24 hours.
Immediate take action. br...

I initiated cancellation of a order [protected] on 4th october 2018, when it was just dispatched.

The cancellation has been in pending status since then, with no update whatsoever.

It does not let me raise a ticket, with a message that refund is not yet initiated, so please wait till that time and contact bank if refund is not received after that.

The [protected]@paytm.com email bounces back saying it...

Without realising that fast forward is enabled i recharged my jio number and it's successful... But i want to cancel the transaction... It's done by mistake... And when contacted paytm they say contact operator and jio customer service team is o[censored]seless... Infact paytm customer service team is also not available on phone and through emails or messages they don't care at all... Waste of my money......

Please be inform that return was pick up on 03rd oct and today is 16th oct. Almost 14 day's over and they have not refunded and not responded my complain#90285976 raise through paytm app customer support 24x7, i don't think they take care of customer complain on refund money issue. This is completely not appreciated how they are handling customer complain. More over i have been trying to call them via [protected] but they are not picking...