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PayTM Mobile Solutions Complaints & Reviews

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Last updated Feb 17, 2024
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Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 146

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T
Tanishqkansal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund problems

Sir
I cancelled my order of ixpand drive 64gb
Order number [protected] on paytm mall

I bought it using my debit card and some amount from my paytm wallet

It said amount refunded in both debit card as well as paytm wallet

I did not recieve the debit card amount back, only the paytm wallet

It is 2999 rs that is yet to be refunded
It is hdfc debit card...
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ashishv1230
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain about refunding of failed order from paytm recharge

Address:Lucknow, Uttar Pradesh, 226020
Website:Paytm.com

I have recharge my mobile number twice and both time my account balance is deducted but recharge is failed. Paytm said that they refunded my failed order balance to my account but they didn't refunded yet. They give me 14 days to wait for reflecting balance in my bank account. My bank said that paytm didn't refunded. Today 14 days is over and i didn't get refunded. Failed order picture is shown below and also my statement of bank till now....
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M
Mitesh1976
from Allahabad, Uttar Pradesh
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refund my money or deliver my product immediate

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

Respected sir,
I have place and order for dippers on[protected] with paytm mall. Againest this order i have paid rs. 355 through paytm wallet and balance amount of rupees 44 was assured to pay on delivery of goods.
The paytm mall had cancel above said order[protected] immediately on[protected] and also inform me that my diposit amount rs. 355 will be refunded to my wallet with in 24 hours.

Complaint id 89062074,...
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P
PVikramvs
from Eluru, Andhra Pradesh
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cheated public- voucher not given

Website:www.Paytm.com

Sir, the Problem is with the Offer Given by Paytm in Association with Heritage Food Limited.. I have bought heritage badam flavoured milk which costs ₹25 and it is there that ₹10paytm voucher..the product manufacturing date is 14Aug2018, , I tried to apply the Code in Paytm, , it is showing "offer not active". i referred Its T&C, it was there that the Offer is From may to 20th june2018, , . so my Question is that If the Offer ends by...
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R
Reddy R.
from Indore, Madhya Pradesh
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fraud unauthorized transaction through my paytm wallet

Address:New Delhi, Delhi
Website:paytm.com

Date 08.10.2018
Time 10.37 am
Mobile no [protected], [protected], [protected], [protected], & [protected]

Details of incident - (Paytm fraud)

Received a call from paytm by mob no. [protected] as paytm executive and informed as i am an prestigious customer & offering you bumper gift hamper of tv/mobile/gold if i go for shopping for the minimum of rs 3000.
Also informed that, this offer is valid...
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S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kissan jam bottle broken delivered.

Address:Darjeeling, West Bengal, 734001
Website:Paytm

Dear sir,
Maine ek [protected] se kissan jam 700ml bottol paytm me order kia, delivery date 6th oct2018, lekin maine ye bottol broken condition me received kia, maine abhi tak usi tara box me rakha hua hai, mera no -[protected]. Maine usi din broken bottol ka photo deke complain kia, order no-[protected], pay tm ne ek ticket issue kia no hai[protected] lekin 15 days baad bhi no replace no return, call centre number koi uthata nahi hai,...
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S
Subangan Rao
from Madurai, Tamil Nadu
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ticket not booked irctc app says payment rejected from bank

Address:625009
Website:irctc

Train ticket was not booked via paytm payment gateway.
Irctc app said payment was rejected by bank but the amout was debited from the account.
It is the second time happening this to me, nowi couldn't book my other tickets also because of this.

Please initiate the refund as soon as possible.

I have enclosed the booking and transaction details from the irctc site....
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Address:390020
Website:Paytm.com

We had purchased mobile phone through paytm a few months back as teh seller informed us that if we make the purchase through paytm we will get a cashback of 3000 rupees. To be able to avail this, we had to go through a lot of hassle of installing the app, providing may details, going to the store 2-3 times as their systems were down at certain times etc...

After the purchase we were told that we have to compete the kyc to...
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N
Nishtha Kukreja
from Chennai, Tamil Nadu
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oppo f9 pro return

Address:560076
Website:paytm

Paytm mobile solutions — oppo phone return

I have purchased oppo f9 phone for ₹24000 from paytm in exchange of my old phone lenovo zuk 1 for ₹8250. So the original price for the phone to me was 16000 rupees

Due to minor spot on my old phone they cancelled the exchange. I requested them to return my oppo f9 phone when it was within the return period/policy because i cannot afford using 25000 phone. ₹16000...
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P
Parwez Islam
from Gurgaon, Haryana
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for changing my pin code

Address:Kolkata, West Bengal

Hello, My name is Parwez Islam And my item order no is. #[protected] By miskate i write a wrong pincode number but my address is right So, this is my request plz change my shipping pincode number My new pincode is 711107...
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Address:New Delhi, Delhi, 110035

I ordered a pair of earphones on 10th of october on “paytm mall”, i was promised a delivery on 15th of october but without any notice the delivery date automarically changed to 16th of october and its already 21st october and there is no update on delivery and there is no mention of any date of delibery now.

The name of the company is paytm and the delivery service is xpressbees....
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V
vinam52596
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud against my number

Address:Kolkata, West Bengal, 700029
Website:www.paytm.com

I, vinam surana, s/o sunil kumar surana, residing in fort oasis, 36b, panditia road, kolkata 700029, has from the past few days noticed that there has been serious issues happening with me.
I have been using paytm, flipkart, amazon pay, and various other e-commerce sites and payment portal quite frequently
I also kept all my funds in paytm payments bank ltd.

But on 17th oct to my astonishment, around 9:00 pm...
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A
Avinash491
from Mumbai, Maharashtra
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did not pick up the product in exchange

Address:Ghaziabad, Uttar Pradesh, 201009
Website:paytmmall.com

Hi,

This is the second time when i was cheated by paytm through this exchange offer. First time i tried to exchange my wife's mobile so i brought the phone but when person came to pickup the phone, he did not even take the phone in his hand and took the photo and said that another person will come and pick up and once he moved out, he sent message that phone is defective.

I tried a lot to make complaint that...
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R
Ramsha Zahid
from Delhi, Delhi
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payment deducted against payment awaited recharge

Website:Paytm

Today, 20 october, 2018 i initiated a rs. 300 recharge for my delhi metro card. The money was instantly deducted from my bank account but still the recharge is in the payment awaited mode. According to my bank oriental bank of commerce, the money was immediately transferred to paytm. I want my money back or the recharge to successfully take place.
I have a bad history with paytm regarding payments and i have lost a lot of money in...
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H
Hari Krishnan MV
from Indore, Madhya Pradesh
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product returned but refund not received, been more than 2 weeks.

Address:Raipur, Chhattisgarh, 492001

Refund not yet credited to account. Had been more than 2 weeks. Tried contacting paytm via contact us option in app and tried calling but in both the cases they didn't bother, to reply or pick up the call. Now at this moment my hard earned 3000 rs is stuck and i am not even sure of getting it back. A very bad experience.

The biggest # is their customer service. I literally spent 30 minutes on call while calling them and...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Hi,

I bought one sony home theater from paytm on 12 oct-2018 and the quality of sound is not satisfactory. The sound quality is too poor and you can not hear more than 15 mins in any of the room.

I requested return in just 3 hours of delivery as return was allowed in 15 days.

But not paytm is not accepting return and asking to visit sony service center.

I would like to highlight...
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M
Mr. Ajaz Alam
from Delhi, Delhi
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upi transaction

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

Dear sir. I'm doing payment via. Upi transaction the amount of 1500. Then amount is deducted from my wallet but not to be transferred in my bank account. I'm so sad. Before two days i'm also write the complaint in paytm help center but no result will be found.in transactions only show there " payment has been deducted & sent to npci. But not to be submitted. The amount...
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D
Deepanker Garg
from Tiruvannamalai, Tamil Nadu
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Iphone xs

Address:Chandigarh, Punjab, 160012
Website:Paytm

Paytm is not aware who is shipping their product as the customer support dont have any information on them leave about their phone number alone.
Ordered an i phone xs through paytm with reference number [protected] worth rs 100000
But paytm postponed the delivery date ahead by 5 days after 2 days of order.
On calling customer support they dont know who is delivering the product.
I will also be raising complaints...
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cscnathan
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of fastag

Applied a fastag for my car from paytm on[protected], after so many reminders and documents uploading, i did not get the item from paytm. When ever i made a complaint regarding this issue, a ticket number is intimated by paytm and within a day or two on their own they emailed me problem resolved, without delivering the fastag, then again i have to made another complaint. This process in going on. Please help me in this regard....
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R
Rohit dd777
from Gurgaon, Haryana
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fraud by paytm in selling me a laptop

Address:New Delhi, Delhi, 110019
Website:paytm mall

I rohit goel have ordered a laptop asus vivobook x507 on 09 october 2018, order no. [protected] on paytm (Registered mobile no. [protected])
I have been delivered a laptop on 11 october 2018. The serial number on the laptop is not the same as mentioned on the paytm bill.
I have requested a return but rejected by paytm.
I have constantly talking to paytm daily but getting no responses from paytm.
My paytm case reference...
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