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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 20035
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B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 145

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R
ramsridhar.puppala
from Hyderabad, Telangana
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paytm blocked my amount in paytm wallet (redeem not done)

Address:500017

Hi team,

Am ram sridhar, have a account with paytm. Am using paytm for minor transactions frequently like gas filling, electricity and other payments.

Recently i redeem the amount of 2618/- (Two thousand six eighteen ruppes) from sride app.

Amount was deducted from sride and not got redeemed to paytm account.

Reason shows pending, when i called to customer care… they are forcing...
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N
NARESH KUMAR PAL
from Mumbai, Maharashtra
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not refunding my money in my account

Sir,
I want to let you know that my mobile number on paytm is [protected]. On dated 22nd august, 2018, i booked an item namely iball compbook i360, under order id [protected]. The item was delivered to me on dated 30/08/18. But after opening the pack i came to know that the item was wrong as it was not of the colour as i ordered. So i made the return request. Then the item was picked up by paytmmall from my address. After that it was...
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S
shreyash123456
from Noida, Uttar Pradesh
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refund issue not solve in 18 days

Address:Ghaziabad, Uttar Pradesh, 201013
Website:paytmmall.com

I ordered an earphone from paytm mall order no [protected] on 27th sept 2018, i received my product on 6th october 2018 and found its defective, i placed return request same day within 4 hour and next day wishmaster came and accepted my product from me
After two days when i did not get any type of response from paytm mall i contact to customer care number from there i got no help
From 7th october to 24th october i did not get...
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M
Moogambigai Srinivasan
from Bengaluru, Karnataka
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paytm gateway issue during online transaction

Address:560035

Hi,

This is regarding the transaction done in my bank account on[protected].

I have placed the order of 2 sarees in merchant site crazendemand.com and
Paid through the netbanking through paytm gateway during the payment i had
Network issue and i got network error, hence the order is not placed.

Below is the sms alert i received from the bank

The transaction is successful...
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V
Våishali Shåktawat
from Delhi, Delhi
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amount got deducted but not refunded

I tried to book my ticket though paytm but payment got deducted and ticket was not booked and even its been 4-5 days my amount did not refunded! Seriously high time as i talked to them many times but there was a casual reply! And after having conversation two to three times one expect it to het clear but seriously no shame! What is this i mean???...
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S
Sneha Savla
from Mumbai, Maharashtra
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quickmaart.com - delhi fraud

Address:Mumbai City, Maharashtra, 400033
Website:www.quickmaart.com

I am sneha from mumbai, my sister riddhi savla got a call at oct 2 telling that she has won a scooty from quickmaart. Took slowly 24000/- and other documents from us. As i am earning n not her so i paid all the money through paytm.
I told later it's high time just tell to refund, no scooty
They told to pay next 4000 + 799 (As instant transfer through paytm!

28, 799 is not a small amount for me...
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G
ganeshsagar
from Bengaluru, Karnataka
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issue while taking the return order

Address:560078
Website:www.paytmmall.com

Hi team,

I am having very bad experience from paytm mall and supplier paragon bangalore. I have ordered 3 materials from paytm mall from order [protected] on 14.10.2018. So 2 items are from paragon which i received from them on 18.10.2018, with in 10 min after seeing that materials i have created a return order as the material which is ordered is entirely different from the materials received.
The qulaity of the material...
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A
aloke@1955
from Dhupgari, West Bengal
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refund my money amount rs.1890/-

Address:Kolkata, West Bengal, 700080

This is to inform you that i have made the cesc electric bill payment for the month of aug'2018 through paytm on 3rd oct'2018. I have made the payment
For rs.1890/- via netbanking (Order id: [protected]) & it was shown unsuccessful. I then paid for the 2nd time (Order id: [protected]), and since i had rs. 42 in my paytm wallet, i added rs. 1848 to my paytm wallet via netbanking and tried paying again. This time it was successful, and...
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R
Ragini Keshav
from Raha, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pending refund worst website

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytmmall.com

I have purchased one saree from paytmmall and returned it.
Order no. [protected]
Seller has received the item on 6/10/18 but my refund is still pending at their end. Paytm has neither any chat system nor any support mail id. Everytime beed to be in queue for hours to connect on helpline no. Worst online shopping portal. Need my refund asap.
Thanks...
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cscnathan
from Thiruvananthapuram, Kerala
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non delivery of fastag

I have applied a fastag vide Order No. [protected] for my car from paytm on[protected], delivery schedule[protected], after so many reminders and documents uploading, i did not get the item from paytm. When ever i made a complaint regarding this issue, a ticket number is intimated by paytm and within a day or two on their own they emailed me problem resolved, without delivering the fastag, then again i have to made another complaint. This...
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T
tknoushad11
from Kasaragod, Kerala
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refund is not giving

My Order No is [protected], and the product is returned due to low quality. the product is reached to seller but the refund is not provided. they asked my bank details and given it 3 times and then they ask to fill a google form and am filled it. but yet now the refund is not provided. please help. and from my pay tm wallet, Rs 25 is deducted with out any reason. the paytm is not providing a customer service....
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S
Siddhant97gg
from Lucknow, Uttar Pradesh
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return rejected by paytm

Address:Lucknow, Uttar Pradesh, 226016
Website:paytmmall.com

I ordered a shirt from Paytm whose order Id is [protected] but instead they sent me a wrong product which I requested to return and I had returned the package successfully to blue dart...but after a day Paytm said the request was rejected ...now when I called blue dart they said they have my package but Paytm is not sending us the return request ...for which I messaged Paytm but they are not replying...
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S
sandhu photographer
from Delhi, Delhi
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fraudulent activity

Address:New Delhi, Delhi, 110031
Website:paytm.com

To
The
CONSUMER COMPLAINTS

Subject- Fraudulent Activity

I’m writing this letter regarding to fraudulent activity who was done with me. I talked with one person regarding the phone on olx (Apple I phone 6s Grey Color 32 GB) on 14th October and timing was 10.57 Am whose id number was [protected] on olx He put price 14 Thousand on Olx and his put the name puja on olx Id . I had word with him...
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S
sandhu photographer
from Delhi, Delhi
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fraudulent activity

Address:New Delhi, Delhi, 110031
Website:paytm.com

To
The SHO
CONSUMER COMPLAINTS
Subject- Fraudulent Activity

I’m writing this letter regarding to fraudulent activity who was done with me. I talked with one person regarding the phone on olx (Apple I phone 6s Grey Color 32 GB) on 14th October and timing was 10.57 Am whose id number was [protected] on olx He put price 14 Thousand on Olx and his put the name puja on olx Id . I had word with him in normally...
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P
Prabhat Bhatnagar
from Hisar, Haryana
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reference no. 91163232.

Address:New Delhi, Delhi, 110092

I am very disspointed by paytm service as my complaint reference no.91163232 is not been solved yet as its been long time. My complaint is that i need a fast tag replacement for which paytm executive said u will get a link on ur mail id on where u need to pay rs.100/- issuance charges but since then i have not received any mail while everytime calling on paytm service centre and they say we have raised a complaint and try to solve it on priority...
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G
gowri_kumar
from Chennai, Tamil Nadu
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no proper refund and no customer care

Hello. I have ordered for a case for oneplus 3t on paytm mall for rs. 263 and paid through debit card and received rs.100 cashback. Cool but the product i received was completely different from the one i ordered and it was damaged. So i requested for refund they accepted and picked the product back. On my order page it was written refund of rs. 153 was processed on 08 sep 2018 and the refund would reflect in my account within 14 working days....
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G
GOLDNGOLD guntur
from Bapatla, Andhra Pradesh
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cheating customers no response no reply

Address:Guntur, Andhra Pradesh, 522001
Website:PAYTM MALLOqoq

Respected sir /madam
My name is polistetty revanth kumar (Ballb)
My cell no — [protected]
My email id (Revanth. [protected]@gmail.com)
(Goldngold. [protected]@gmail.com)
I had purchased 2 philips ear phones my courier order no — ([protected])
My order id no — awb#[protected]
Paytm at the date of 25/09/2018
The item is delivered after 1 week
I had taken my courier and pay the moneybr...
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G
Gupta.Mamta
from Noida, Uttar Pradesh
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wrong size chart displayed in product description

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

I have ordered an product as per the size chart mentioned on the paytm website. When i received the product, then i see the size different.

In size chart: m = 37-38 inch
But in product: m = 34 inch

My paytm mall order id : [protected]

The product company is selling this product under no return/replacement policy.

I have called several time on paytem customer care but nobody...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com

On 16-oct-2018 i booked ticket from irctc using paytm. However amount has been deducted from bank but process was in error and so ticket was not booked.
Today when i called customer care number mr. Manish kumar pick the phone and ask for the debit card number, atm pin and cvv number, which is not acceptable as this is secure information and not even bank demand for such information.

When i denied he misbehave and disconnect...
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I had complaint yesterday about non credit of rs.8911.41 twice debited from my sb account while paying electricity bill to mgvcl on 12th october 2018. No actions are yet advised to me. Please advise me the status of my complaint as well as refund of 8911.41. It was advised to credit between 7 to 14 days however not yet credited. I approached my banker however told to approach paytm. Not able to connect with paytm people. Can help me out of...
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