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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 15, 2024
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PayTM Mobile Solutions reviews & complaints page 149

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A
ankesh rasela
from Indore, Madhya Pradesh
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for not getting my order..

Address:Bhopal, Madhya Pradesh, 462039
Website:Paytm

Sir i have ordered earphone from paytm and still i didn't get the earphone.. And the expected delivery was 13 oct. Then i checked tracking id of order it is showing that delivered to delhi. So i thought i can complain for it in paytm.
So they are not lifting my calls too. And not replying for anything that i do like order complain, order cancellation anything...
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S
ss606677
from Gurgaon, Haryana
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different defective product received

I ordered a megaslim water bottle 1000 ml on 2nd october 2018 instead of this i received some defective bottle naming megasip which is made up of very cheap material and it is not the same product what i have ordered. Requested for return but my request was rejected. I don"t know. Why? I am very much disappointed with the paytm...in future i don't want to use it......
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A
Aravind Palaniswamy
from Bengaluru, Karnataka
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product reverse pickup

Address:560068
Website:Paytm mall

I have ordered a projector in paytm mall. I raised return request because the product is not compatible as mentioned in description so it is fault item. The courier guys revrse picked-up product from me and updated as return request cancelled. No i will not get refund and also product. This is very horrible experience. I have raised many complaints no response for that and also not reachable to customer service number it is saying busy. Please...
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V
vivek4971
from Noida, Uttar Pradesh
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prepaid order cancelled without information

I had place an prepaid order [protected] of refrigerator through paytm mall. On the day of expected delivery date they had canceled my order and initiate refund without information. That particular product ad i was getting everywhere in my browsing of internet as well as websites. They are just fraud, only want to increase traffic on their app / website.
(Place order, pay, cancelled by them, register complaint, further follow up,...
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K
Kanishk Baranwal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issued, not received yet.

Address:560068
Website:www.paytm.com

I ordered one bluetooth earphone from paytm mall app but the product i received was cheap and already used, it is damaged also and working very bad. I made a return request on paytm and after 5 days the delivery boy came and took the product and told within 24 hour i will get my money back but its more than 72 hours i didn't get my refund. It usually takes 24 hr for the refund. Please solve my issue. My order no. Is [protected]. Paytm also...
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Address:Thane, Maharashtra, 401209

I have just placed an order from paytm. I got a message that your order has been dispatched with our courier partner xpressbees on 3 october 2018. And till now i didnt received the courier. When i am just calling to xpresbees customer care so they are saying that your order is in process. It will take time. How much time you will take it almost 12 days. But i didnt received my courier.

And paytm cancel my order without any...
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H
Himanshu98
from Kuchaiburi, Odisha
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payment deducted but pending from bank end

Hi,

I have booked ticket on irctc using paytm from sbi bank a/c and the amount debited inr 406 but irctc website showing payment pending from bank end, and the money has been deducted. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund.
Card no ending from xxxx5704
Patym txn#[protected]
Please kindly look into this matter...
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A
Aashi singhal
from Warangal, Telangana
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metro recharge

Address:Gautam Buddh Nagar, Uttar Pradesh

I recharge my card but no money is tranfer please help to me. I m calling to your executive since last 4 days but they never receive i know this is your strategy but you have to think for those people who saves money. My humble request to you please transfer my money to my card to know my metro card no and other details call me [protected], [protected]......
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M
maneesh kumar Sethia
from Hyderabad, Telangana
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credit card charged but order was cancelled

Address:500089

Tried to purchase 10000 worth uber voucher with order id [protected], but credit card was charged for that 10000 rs. And order was cancelled. So didnt get any voucher too.
And after trying to reach paytm on 24x7 help center no response and query # 90861684.

Tried calling the customer care and mo response just busy and call on hold msg, each time not less than 30 mins, called three times.

Attached all details...
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R
ranjan kumar prusty
from Jaipur, Rajasthan
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no refund of money from failed transactions

Address:Jaipur, Rajasthan, 302029
Website:paytm

Only 12th oct 2018, i made a tatkal ticket from raipur to jaipur for my colleague.
Pay tm transaction failed twice and so i used my hdfc account and completed the ticket.

I have both email communication from irctc and app notification (Attached) that both the payment failed but in paytm it is showing successful and they are not returning my money from 2 failed transactions.

Please help...
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P
pcmohapatra
from Delhi, Delhi
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amount debited but no order confirmation received.

Address:180006
Website:Paytm mall

I was paid of Rs.1219/- on paytm mall against purchase of allen Solly brand shirt on dated-13/10/218 9.34 pm through hdfc credit card but no confirmation of order received.
On sms from hdfc bank credit cards, message received as Rs 1219/- debited on account of payment to paytm14226. Kindly escalate the same for early refund or confirmation of order.for which remain great ful to you
. Regards Prakash mohapatra...
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S
Sanchay Bajaj
from Delhi, Delhi
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no booking of tickets or refund

Hi, i tried booking train tickets from ujjain to jaipur (Jaipur exp) for 27/10/18 using the paytm apps option to book, using the irctc id : sanchaybajaj, the transaction amount was deducted from my bank but the tickets were not booked nor did i receive a refund of my amount, on the irctc website its not coming under the failed transactions section and when i am calling the irctc care free number they are abruptly disconnecting the call. Kindly...
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P
prakash ghosh
from Kolkata, West Bengal
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cashback voucher applied but transaction failed.

Address:Kolkata, West Bengal, 700120

I have purchased a more deal on 11th oct 2018 from paytm where i paid rs 5050 to purchase it. I am suppose to get rs 5100 back, on which i will got rs 50 cashback and the remaining as voucher of rs 5050 via email. Now as instructed i need to apply this voucher that i received to add money in paytm, however while applying this coupon against add money section in paytm of rs 5100 it said successfully applied 5050 and remaining rs 50 i needed...
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R
Rookmini
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reg samsung refrigerator delay on delivery.

Address:560078
Website:Paytm.

I 've ordered refrigerator samsung side by side door, it supposed to deliver on 12th oct, but there no updates from paytm team why it is not delivered or when will be new delivery date. Item cost was 70k.
I am not happy with paytm team, it looks they are just ignoring customer.

Even i try to reach the team many ways but i didnt get any response back from them.

Please help me to get product as soon as...
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A
Arupduttaedge
from Kolkata, West Bengal
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product not replaced after pick up the wrong product

Address:Kolkata, West Bengal, 700040

Dear sir
I've ordered a shoe from paytm mall by seeing ferrari logo on the showed shoe, but after delivery there is no logo and very simple single colour shoe delivered, hope it was by mistake, waiting for the replacement and. And i have already replaced this shoe your courier executive has picked up the shoe from my home, but next replacement shoe has to be delivered by 8th october but arriving date is changing daily and today is...
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R
Rajinder lal syal
from Hoshiarpur, Punjab
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cashback offer on electricity bill payment

Address:144002

I made payment of electricity bill for Rs.4820 on 12.10.18 which was successful But the same is not credited in my offer account why it is so Please do the needful and give me my cash back amount.This is not the first instance it happend earlier also but that was ignored.Also it happened previously in my cash back offer of mobile bill payments....
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S
Shashanking
from Delhi, Delhi
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refund not initiated even after 10 days

Address:Gautam Buddh Nagar, Uttar Pradesh, 110084
Website:paytm.com

I had ordered a laptop from paytm and paid for the same using my bank account. I cancelled the product later on because the information shown about the product on paytm website was wrong. But it has been 10 days now and the product still shows cancellation pending and the refund could not be initiated. Even after calling the customer service many times, they keep on saying that we are sorry and we will resolve this as soon as possible. But...
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M
maninder sekhon
from Hyderabad, Telangana
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deducted amount not refunded

Website:paytm

My recharge through paytm was failed. Only 47 rs of paytm wallet was refunded another 118 rs not refunded to my bank account. Many times i approached to bank but their are no deducted rs. Refunded by paytm.
Payment summary

Dc transaction no[protected]
Rs. 118
Paytm cash transaction no [protected]
Rs. 47
Price
Rs. 165
Subtotal
Rs. 165...
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V
Vikram1054
from Alot, Madhya Pradesh
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led tv damaged

Address:Barmer, Rajasthan, 344001

Dear sir,

I order paytm online site to purchase led tv 32” brand (Necson) we received damages led tv
Not satisfied reply by paytm please under return/ replacement terms and conditions

That received a damaged product under the order no. [protected].
Please help
Vikram kumar
[protected]
Email id:- [protected]@gmail.com...
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C
chote chote
from Ranaghat, West Bengal
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wrong delivery address

Hi my name is abinash kumar nonia. My order no is [protected]. By mistake i have selected wrong address.
I want to change my delivery address.
My new address is
Name-karishma kumari
C/o-dilip store,
Allimudinlane budha asansol
P. O - asansol city - asansol
Pincode-713301
There fore i request you please change my delivery address....
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