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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 8, 2024
Complaints 20036
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1738
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PayTM Mobile Solutions Phone Numbers

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1800 1800 1234
11131
5391
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+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

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PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 150

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A
avian27
from Mumbai, Maharashtra
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wallet balance deducted for no reason

On 6th oct i bought tickets for the movie venom using the paytm app. However i paid the money using my debit card. I did not do any other transaction on paytm but there is a deduction of 561.64 with no proper details. I would like to know why this amount is deducted from my wallet. I have attached a screenshot of my paytm wallet statement. Please revert as soon as possible...
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M
mAZZA AA JAYGA
from Delhi, Delhi
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shopping related bad experience

Address:Wokha, Nagaland, 201308

My user id is [protected] i ordered wallet and belt combo i recieved my order after 10 days and still its partial only a worst kind of wallet and not got the belt how come i get that.

And also a friends id [protected] ordered a bowl set and got a cheap card holder only i want both item complte. I complaint so many time but no any replyi could get. Please resolve my problem or i have to complaint further....
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I
iamamankumar
from Dhariwal, Punjab
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wrong

Address:144022

Hello

Sir/ madam

Yur suppliers delivered the wrong product.. I ordered the things which i want but they send me to the wrong. Product you wasting mine time. The sizes are unmatched, the product ia look like used things. Colour issue. The orderd is delivered late aa usuallyy..
Please help me.
My order no. Is [protected]
My mobile no. [protected]...
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A
Aravelli Prakash Rao
from Rajgir, Bihar
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mobile recharge cashback offers

Last month around 19th sep i opted for a cashback offer named: 4 pe 125 recharge offer.
Done 3 recharges by now. I have done the recharges by going into their cashback offer section and then clicking the same offer and did the recharges in sequence, their app shown e. G. Do the 2nd recharge, do the 3rd, doe the 4th and so on.
Today on 12 oct i have done the 3rd recharge under the same offer.
But the offer page still shows...
+4 photos
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D
Deepika Gunaseelan
from Chennai, Tamil Nadu
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transaction details on 13th august

On 13.08.18 i made two transactions each of rs 5000 to anna university i. E it was done via paytmeducation only. I want to whether the amount was credited to anna university or not?? Since i received a message "transaction failed"after the transaction, but amount was debited from my account.
My account number is [protected]. Kindly verify it and provide me a statement of where the amount has been credited....
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B
BhaskarSingh123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue order no: 6018091653

Address:560017

I have wrote to customer support earlier and i m writing now also that my money is not get refunded for the purchase of redtape shoe orderno: [protected], which i have returned as you can see in my account, it has been 14 working days, you said that it will come on 2nd october, but i m still waiting.
What is the issues, no one shared me transaction id, i want my money back, do whatever is necessary or i will take legal action and also...
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R
Ragini Keshav
from Raha, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return policy

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Www.paytmmall.com

I have ordered one swing cradle for my 3 month old baby and received it but my baby is not comfortable because her hands touch in net and she started crying so i have requested return the next day. Pick up boy called me but i asked him to come next day because cradle was at home and it was supposed to be picked up from my office address. They have rescheduled it but the same day at night tine i received a message that return is rejected....
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M
Mitesh1976
from Allahabad, Uttar Pradesh
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complaint paytm departments

Address:211016
Website:Paytm.com

Respected sir,
I have place and order for dippers on[protected] with paytm mall. Againest this order i have paid rs. 355 through paytm wallet and balance amount of rupees 44 was assured to pay on delivery of goods.
The paytm mall had cancel above said order[protected] immediately on[protected] and also inform me that my diposit amount rs. 355 will be refunded to my wallet with in 24 hours....
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R
Raj kumar69
from Paravur, Kerala
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regarding order I'd #6166259000

Address:Visakhapatnam, Andhra Pradesh, 530040
Website:www.paytm.com

Respected sir/madam

I'd ordered a footwear of worth 355/-and payed the entire amount at the time of delivery and after that i'd opened saw that the product that i'd ordered was different from the product i'd received and even the product i'd received was also of low cost that is 299/- really it was very and i was trying to contact the customer care even they are not responding... Please do respond immediately...
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G
GOLDNGOLD guntur
from Bapatla, Andhra Pradesh
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cheating customers & taking money

Address:Guntur, Andhra Pradesh, 522001
Website:Paytm online shopping

Respected sir /madam bh ui
My name is polistetty revanth kumar (Ballb)
My cell no — [protected]
My email id (Revanth. [protected]@gmail.com)
I had purchased 2 philips ear phones my courier order no — ([protected])
My order id no — awb#[protected]
Paytm at the date of 25/09/2018
The item is delivered after 1 week
I had taken my courier and pay the money
On that courier only...
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M
manik.s.17
from Mumbai, Maharashtra
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manikandan _ refund amount not credited from paytm

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.paytm.com

Dear sir/madam,
I am manikandan from chennai, i have an issue with paytm transaction the details are below

On 6.9.2018, i have tried to transact the amount of rs.3500/- through paytm but the payment has got failed but my money has not refunded back to my bank account till now.

Even though the payment is on failed mode, but the money has been deducted from my bank account. Still i have not received my...
+1 photos
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S
Salma Ali
from Dehra Dun, Uttarakhand
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wrong transaction from my wallet

Address:Unnao, Uttar Pradesh, 209801
Website:Paytm wallet service

Complain against wrong transaction through my wallet. And customer service is very bad. I was shopping on paytm on 26 September and I selected some products but not finally purchased but 2055/ amount deducted from my wallet. No response from customer care at all. How to get back my money will I get back the money or it will remain in paytm pocket....
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T
Thejaprakash Chowdary
from Bengaluru, Karnataka
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oppo f9 pro mobile

Address:Mumbai City, Maharashtra, 560037

In my tracking it is showing reached to
[protected]
03:01 pm
Bangalore karnataka blr/krp-bangalore arrived at blr/krp
[protected]
07:27 am
Bangalore karnataka blr/hub-bangalore in transit from blr/hub
[protected]
06:13 am
Bangalore karnataka blr/hub-bangalore arrived at blr/hub
[protected]
04:31 am
Bangalore karnataka blr/cnt-bangalore in transit from blr/cntbr...
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T
thunerstorm
from Gurgaon, Haryana
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account locked for login

Address:Gautam Buddh Nagar, Uttar Pradesh, 122002

My account is locked for login.
Recently i have received money into that account and i want to use it.

I have tried logging in but its telling me its locked.
I have tried to find a resolution online but in vain.

I tried calling them, but they don't lift the call.

I forgot the email id i have registered with them. Hence i'm not able to mail.

Kindly please unlock my...
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R
rishabhjain777
from Bengaluru, Karnataka
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product not received for order#6143313965 and many more

Address:560099
Website:paytm.com

Paytm id : [protected]

I have almost 15 paid order in paytm. They distracted it and product says it dispatched most of the product delivery date was 6 to 8th october. But it is not yet been delivered to me.
On customer care call every time they say we took your complaint and will deliver it urgently but no action on that.
On calling courier (Xpress bees) they didn't gave proper status and put my call on long hold.br...
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V
VAMSHI BACHANEBOINA
from Kaikalur, Andhra Pradesh
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transaction is showing success but money is not yet credited

Address:Nalgonda, Andhra Pradesh, 508001
Website:paytm.com

I have sent money from paytm to my linked bank account by clicking on return to the bank. They have not mentioned, it takes 14 days maximum to transfer near the button. The transaction was urgent for me to do. So, i have contacted paytm to resolve this issue. They gave a bank transaction id and asked to contact sbi. I did as per the guidelines. When i have contacted sbi, they said we do not care about the transaction id, just contact paytm....
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S
Shaik Annu Ahmed
from Chennai, Tamil Nadu
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clothing

Address:Chennai, Tamil Nadu, 16
Website:Paytm

I ordered on 30 sept and the expected delivery date was 5th oct. It was yet not been delivered. I have been writing them the mails, raising query on the app and reaching out to the call center but i am not getting any reply. No replies on my mail and no one at the call center ever picks up. I have already paid for the order and i feel cheated. I have been mailing and writing but they prefer to ignore and their so called call center prefers...
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V
vikramthakur95
from Rusera, Bihar
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wrong refund

Greetings
I booked shipments with order no.-[protected], [protected].
But due to some reason i return the order ending with 3390 but i haven't received my refund yet since the order is already picked up by the courier service.

I also canceled the product ending with 9667. Initially i paid amount of 478/- but after cancellation i got only 4/- in return.

So, please take the proper action regarding...
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R
rsmrsmrsm
from Tasgaon, Maharashtra
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product dispatch delay

Address:Kolhapur, Maharashtra, 416101
Website:www.paytm.com

I had ordered product from paytm on 28 september 2018 still today date 11 october 2018 it is not dispatched yet. I want my order as early as possible. I called paytm 10 times with waiting period of 30 min but they not picked my call....
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S
shivadeep goud
from Chengalpattu, Tamil Nadu
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error while booking movie tickets

Address:600130

I have bought products in unlimited and got movie vouchers which has validity of 7days. Im booking tickets through paytn but there is an error always popping up. I have checked the same seats in book my show where the selected seats are available. How am i going to avail the offer now and even the validity of vouchers is just 7days. How long will it take to resolve this or will it be resolved after expiry of my vouchers...
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