PayTM Mobile Solutions Complaints & Reviews

Dear sir
I've ordered a shoe from paytm mall by seeing ferrari logo on the showed shoe, but after delivery there is no logo and very simple single colour shoe delivered, hope it was by mistake, waiting for the replacement and. And i have already replaced this shoe your courier executive has picked up the shoe from my home, but next replacement shoe has to be delivered by 8th october but arriving date is changing daily and today is 13th october.. Please deliver it soon. Otherwise i am ready to complain to consumer forum. Thank you. My paytm mall order no. Is [protected]. Blue dart awb number is [protected]
See the all attachments.

I made payment of electricity bill for Rs.4820 on 12.10.18 which was successful But the same is not credited in my offer account why it is so Please do the needful and give me my cash back amount.This is not the first instance it happend earlier also but that was ignored.Also it happened previously in my cash back offer of mobile bill payments.

I had ordered a laptop from paytm and paid for the same using my bank account. I cancelled the product later on because the information shown about the product on paytm website was wrong. But it has been 10 days now and the product still shows cancellation pending and the refund could not be initiated. Even after calling the customer service many times, they keep on saying that we are sorry and we will resolve this as soon as possible. But there is no update yet.

My recharge through paytm was failed. Only 47 rs of paytm wallet was refunded another 118 rs not refunded to my bank account. Many times i approached to bank but their are no deducted rs. Refunded by paytm.
Payment summary

Dc transaction no[protected]
Rs. 118
Paytm cash transaction no [protected]
Rs. 47
Price
Rs. 165
Subtotal
Rs. 165

Dear sir,

I order paytm online site to purchase led tv 32” brand (Necson) we received damages led tv
Not satisfied reply by paytm please under return/ replacement terms and conditions

That received a damaged product under the order no. [protected].
Please help
Vikram kumar
[protected]
Email id:- [protected]@gmail.com

Hi my name is abinash kumar nonia. My order no is [protected]. By mistake i have selected wrong address.
I want to change my delivery address.
My new address is
Name-karishma kumari
C/o-dilip store,
Allimudinlane budha asansol
P. O - asansol city - asansol
Pincode-713301
There fore i request you please change my delivery address.

I want to know the status of my order refund i trying to know this details from last 3 days but no response from your end. I called your customer care number but no one attended my call it's continuesly on hold only and your customers care number is not toll free i have spended my 50 rs mobile balance for contacting you people but still my issue is not resolve what can i do now. Can u please escalate this issue to your higher authority and arrange a call back from there if i not get any proper response from your end within 48 hrs. Surly i post this issue in social media and i take legal action on you and your service.. Why you people saying this is 24x7 customers care. I not get a single response from your end from last 48 hrs what is mean that your 24x7.

I had ordered motorola verve loop super light waterproof wireless stereo earbuds, order no -[protected]. I git it defected so i returned it & bought as cash on delivery so return amount should be credit thru neft in my account within the 14 days but yet i didn't get it. I'm also complained ti paytm but i didn't get clear answer.& no one pickup customer care number almost half an hour ring phone also said that your call on hold be on line. Could you imagine how can wait on call half an hour yet not get answers.

Mukesh

On 6th oct i bought tickets for the movie venom using the paytm app. However i paid the money using my debit card. I did not do any other transaction on paytm but there is a deduction of 561.64 with no proper details. I would like to know why this amount is deducted from my wallet. I have attached a screenshot of my paytm wallet statement. Please revert as soon as possible

My user id is [protected] i ordered wallet and belt combo i recieved my order after 10 days and still its partial only a worst kind of wallet and not got the belt how come i get that.

And also a friends id [protected] ordered a bowl set and got a cheap card holder only i want both item complte. I complaint so many time but no any replyi could get. Please resolve my problem or i have to complaint further.

Hello

Sir/ madam

Yur suppliers delivered the wrong product.. I ordered the things which i want but they send me to the wrong. Product you wasting mine time. The sizes are unmatched, the product ia look like used things. Colour issue. The orderd is delivered late aa usuallyy..
Please help me.
My order no. Is [protected]
My mobile no. [protected]

Last month around 19th sep i opted for a cashback offer named: 4 pe 125 recharge offer.
Done 3 recharges by now. I have done the recharges by going into their cashback offer section and then clicking the same offer and did the recharges in sequence, their app shown e. G. Do the 2nd recharge, do the 3rd, doe the 4th and so on.
Today on 12 oct i have done the 3rd recharge under the same offer.
But the offer page still shows that you have done 2 recharges. Do more 2 to get the cashback.
I think they are looting innocent people on the name of cashback offers and people get trapped in their lure and adding their money into their wallet and paying in advance.
Why do govt. Don't take actions against such companies and enforcing them to commit their promises before hand for customers who have sufficient amount in their wallet just by locking the required amount and 1st giving the cashback offer and after that they can deduct the amount.
I learnt that this kind of fraud is common with paytm.
Do take some stricter steps to either eliminate such frauds or just close such companies.
My mobile no registerd with paytm is: [protected]

On 13.08.18 i made two transactions each of rs 5000 to anna university i. E it was done via paytmeducation only. I want to whether the amount was credited to anna university or not?? Since i received a message "transaction failed"after the transaction, but amount was debited from my account.
My account number is [protected]. Kindly verify it and provide me a statement of where the amount has been credited.

I have wrote to customer support earlier and i m writing now also that my money is not get refunded for the purchase of redtape shoe orderno: [protected], which i have returned as you can see in my account, it has been 14 working days, you said that it will come on 2nd october, but i m still waiting.
What is the issues, no one shared me transaction id, i want my money back, do whatever is necessary or i will take legal action and also will be filing case in consumer forum, what kind of customer support you are hiring, i tried calling 15 to 20 times but no response said you put on hold, but you are charging money for that too. This is really pathetic.
I am really not happy with paytm services, you are loosing a customer here and more because of poor customer service.
I hope this is the last time i am complaining, and you will get this sorted. Kindly take some action.
Do not let your brand name go down because of some useless fellows.

Thanks,
Bhaskar anand singh.

I have ordered one swing cradle for my 3 month old baby and received it but my baby is not comfortable because her hands touch in net and she started crying so i have requested return the next day. Pick up boy called me but i asked him to come next day because cradle was at home and it was supposed to be picked up from my office address. They have rescheduled it but the same day at night tine i received a message that return is rejected. Paytmmall has the worst services, i have called their customer care and was hold for 35 mins but call has not been connected. I hace never seen such a worst customer care. Now i want to return that product.

Respected sir,
I have place and order for dippers on[protected] with paytm mall. Againest this order i have paid rs. 355 through paytm wallet and balance amount of rupees 44 was assured to pay on delivery of goods.
The paytm mall had cancel above said order[protected] immediately on[protected] and also inform me that my diposit amount rs. 355 will be refunded to my wallet with in 24 hours.

Respected sir/madam

I'd ordered a footwear of worth 355/-and payed the entire amount at the time of delivery and after that i'd opened saw that the product that i'd ordered was different from the product i'd received and even the product i'd received was also of low cost that is 299/- really it was very and i was trying to contact the customer care even they are not responding... Please do respond immediately

Respected sir /madam bh ui
My name is polistetty revanth kumar (Ballb)
My cell no — [protected]
My email id (Revanth. [protected]@gmail.com)
I had purchased 2 philips ear phones my courier order no — ([protected])
My order id no — awb#[protected]
Paytm at the date of 25/09/2018
The item is delivered after 1 week
I had taken my courier and pay the money
On that courier only 1 piece only received
But billed for 2 prices

One piece not received
On that 1 piece also it is damaged
I had asked the delivery courier boy he told give complaint at paytm customer care
At next day i had been raised a complaint on my order id no — {[protected] }
My return complaints no's —[protected] /[protected]
The paytm team is telling we had forward ur complaint to our superior team

It has been gone 1 week
No response from paytm
No reply from customer care
We had been lossed my money
Cheating customers

Please check and send my philips ear phones or refund money to paytm asap
All messages & call recordings has been stored

All will be submitted in the court of law justice at consumer court of rights in guntur ap asap

Email me at — (Revant. [protected]@gmail.com)

Thanking u sir /madam
P revanth kumar * (Ballb)
[protected]

Dear sir/madam,
I am manikandan from chennai, i have an issue with paytm transaction the details are below

On 6.9.2018, i have tried to transact the amount of rs.3500/- through paytm but the payment has got failed but my money has not refunded back to my bank account till now.

Even though the payment is on failed mode, but the money has been deducted from my bank account. Still i have not received my money back to my account.

Order number: [protected]

Please help me out to get my money back to bank account. Please do the needful.

Complain against wrong transaction through my wallet. And customer service is very bad. I was shopping on paytm on 26 September and I selected some products but not finally purchased but 2055/ amount deducted from my wallet. No response from customer care at all. How to get back my money will I get back the money or it will remain in paytm pocket.