PayTM Mobile Solutions Complaints & Reviews

Complain against wrong transaction through my wallet. And customer service is very bad. I was shopping on paytm on 26 September and I selected some products but not finally purchased but 2055/ amount deducted from my wallet. No response from customer care at all. How to get back my money will I get back the money or it will remain in paytm pocket.

In my tracking it is showing reached to
[protected]
03:01 pm
Bangalore karnataka blr/krp-bangalore arrived at blr/krp
[protected]
07:27 am
Bangalore karnataka blr/hub-bangalore in transit from blr/hub
[protected]
06:13 am
Bangalore karnataka blr/hub-bangalore arrived at blr/hub
[protected]
04:31 am
Bangalore karnataka blr/cnt-bangalore in transit from blr/cnt
[protected]
01:10 am
Bangalore karnataka blr/cnt-bangalore arrived at blr/cnt
[protected]
09:45 pm
Bangalore karnataka blr/hub-bangalore in transit from blr/hub
[protected]
08:37 pm
Bangalore karnataka blr/hub-bangalore arrived at blr/hub
[protected]
11:16 am
Mumbai maharashtra bom/hub-mumbai in transit from bom/hub
[protected]
11:39 pm
Mumbai maharashtra bom/hub-mumbai handover to courier

No one contacted me yet. Its been 48 hours since the last update

My account is locked for login.
Recently i have received money into that account and i want to use it.

I have tried logging in but its telling me its locked.
I have tried to find a resolution online but in vain.

I tried calling them, but they don't lift the call.

I forgot the email id i have registered with them. Hence i'm not able to mail.

Kindly please unlock my account so that i can use the money.

Paytm phone number : [protected]

Paytm id : [protected]

I have almost 15 paid order in paytm. They distracted it and product says it dispatched most of the product delivery date was 6 to 8th october. But it is not yet been delivered to me.
On customer care call every time they say we took your complaint and will deliver it urgently but no action on that.
On calling courier (Xpress bees) they didn't gave proper status and put my call on long hold.

Paytm took my money and looks like xpressbess is using my product, but no one is ready to deliver my product.

Feel free to contact me on below details.

Rishabh jain
[protected]

I have sent money from paytm to my linked bank account by clicking on return to the bank. They have not mentioned, it takes 14 days maximum to transfer near the button. The transaction was urgent for me to do. So, i have contacted paytm to resolve this issue. They gave a bank transaction id and asked to contact sbi. I did as per the guidelines. When i have contacted sbi, they said we do not care about the transaction id, just contact paytm. It seems like a deadlock to me.

I feel like i made a terrible mistake by choosing paytm over other payment systems. And, i am not satisfied with the transaction details mentioned on site.

I ordered on 30 sept and the expected delivery date was 5th oct. It was yet not been delivered. I have been writing them the mails, raising query on the app and reaching out to the call center but i am not getting any reply. No replies on my mail and no one at the call center ever picks up. I have already paid for the order and i feel cheated. I have been mailing and writing but they prefer to ignore and their so called call center prefers to not pick at all. I dont know whom to contact to get my money back...

Greetings
I booked shipments with order no.-[protected], [protected].
But due to some reason i return the order ending with 3390 but i haven't received my refund yet since the order is already picked up by the courier service.

I also canceled the product ending with 9667. Initially i paid amount of 478/- but after cancellation i got only 4/- in return.

So, please take the proper action regarding my concern.


Thanks
Vikram thakur ([protected])

I had ordered product from paytm on 28 september 2018 still today date 11 october 2018 it is not dispatched yet. I want my order as early as possible. I called paytm 10 times with waiting period of 30 min but they not picked my call.

I have bought products in unlimited and got movie vouchers which has validity of 7days. Im booking tickets through paytn but there is an error always popping up. I have checked the same seats in book my show where the selected seats are available. How am i going to avail the offer now and even the validity of vouchers is just 7days. How long will it take to resolve this or will it be resolved after expiry of my vouchers

Order no [protected] for a Car scratch repair filler sealer Pen on[protected]
But today I received a parcel and when I opened it I found hand gloves for cleaning the car. And after that I tried to call customer care of paytm but they didn't pick up the phone. I am very upset about it
Please solve the problem other wise I have to go cunsumer court

Respected sir /madam
MY Name is polistetty REVANTH KUMAR (BALLB)
MY CELL NO --[protected]
MY EMAIL ID ( revanth.[protected]@gmail.com )
I had purchased 2 PHILIPS EAR PHONES my courier order no --( [protected] )
My order ID NO --AWB#[protected]
PAYTM AT THE DATE of 25/09/2018
The item is delivered after 1 week
I had taken my courier and pay the money
ON THAT COURIER ONLY 1 PIECE ONLY RECEIVED
But billed for 2 prices

ONE PIECE NOT RECEIVED
ON THAT 1 PIECE ALSO IT IS DAMAGED
I HAD ASKED THE DELIVERY COURIER BOY HE TOLD GIVE COMPLAINT AT PAYTM CUSTOMER CARE
AT NEXT DAY I HAD BEEN RAISED A COMPLAINT ON MY ORDER ID NO--{[protected] }
My return complaints No's[protected] /[protected]
The paytm team is telling WE HAD FORWARD UR COMPLAINT TO OUR SUPERIOR TEAM

IT HAS BEEN GONE 1 WEEK
NO RESPONSE FROM PAYTM
NO REPLY FROM CUSTOMER CARE
WE HAD BEEN LOSSED MY MONEY
CHEATING CUSTOMERS

PLEASE CHECK AND SEND MY PHILIPS EAR PHONES OR REFUND MONEY TO PAYTM ASAP
ALL MESSAGES & CALL RECORDINGS HAS BEEN STORED

ALL WILL BE SUBMITTED IN THE COURT OF LAW JUSTICE AT CONSUMER COURT OF RIGHTS IN GUNTUR AP ASAP

EMAIL ME AT--( revant.[protected]@gmail.com )

THANKING U SIR /MADAM
P REVANTH KUMAR *(BALLB)
[protected]

I done return request in 29 sep they take to approve this in 72 hours and Now 7 working day is over but till now they not pickup the item and when I call they customer support not attend the call they don't have any solution for this query. I am very upset purchase item through Paytm and I don't give suggestions to our relatives and friends not purchase any item through Paytm.
Because they are not understand customer feeling and upper management and senior level employee also same.
And now I understand Paytm is the India's number 1 fraud company and they are making fool to customer and this type of service provide by the Paytm next time I am not purchase any item through Paytm.
Thanks for Paytm Team who ever working on this product side and who ever working support site for providing this type service to make happy to the customer and they never purchase item through Paytm. Today they picked my order but they not refund my money back to the bank account.
Please help me asap possible.

Respected Sir,
I am P.Periyasamy residing at Dindigul, Tamil Nadu.
Yesterday (09/10/2018) evening at 6:01 PM someone had withdrawn Rs.7000 + Rs.7000 + Rs.7000 + Rs.7000 + Rs.5000 by using my SBI CREDIT CARD ending with xxxx5644 without my knowledge.
I did not buy anything on that day.
Please do the needful to stop that transaction and kindly help me to get my money back.
Thank You.

I am taking 850/- amount in my paytm wallet on dtd: 05.10.2018 to other person, but that amount still not credit in my account, my kyc will be updated, can you please what can i do for it. and i am trying so many times customer service no but i am not connected with them

I ordered on 20 sept and the expected delivery date was 30 sept. It was yet not been delivered. I have been writing them the mails, raising query on the app and reaching out to the call center but i am not getting any reply. No replies on my mail and no one at the call center ever picks up. I have already paid for the order and i feel cheated. I have been mailing and writing but they prefer to ignore and their so called call center prefers to not pick at all. I dont know whom to contact to get my money back.

Hlo sir i am yash
Sir maine apne paytm accont se ek order book kiya hua h but usko dispatch hona tha 9 oct ko aur maine order kiya rha 3 oct ko sir itne long time baad bhi aap mera order time pr nhi de rhe ho sir m rojana chack kr ke thak gya hu abhi tk mera order dispatch bhi nhi h vo pta nhi 15 ko ayega ya aayega k nhi aayega sir aap se request h plzz sir seller ko contact kre usse puche ki ab tk uska order kyo disptach nhi hua
Sir aajtk to kbhi esa nhi hua h but paytm pr trust h isliye sir long time wait kya h m chahta to order cancel bhi kr sktaa tha
Plzz sir mera order jaldi se jaldi dispatch kre aur seller ko penalise kre uske glti pr

This order id - [protected]

Aur sir mujhe reply de mujhe aapke reply ka wait hoga
Thansk

Cancelled a ticket in irctc pnr: [protected]. It was booked in irctc using paytm wallet money.in irctc website it shows that the amount refunded on 26th sep however, it's been 15 days the money not credited back to my wallet. Tried to reach paytm and their ivr is providing recursive number which doesn't work. Also their email id doesn't work and their executives are redirecting to other numbers which is not helpful.

I have made a payment of rs 800 from paytm towards my airtel mobile using my yesbank credit card.

1. I have written communication from paytm that it is successful from paytm
2. I have a written communication from airtel that they have not received the amount from paytm
3. I have written communication from yesbank that the amount is not reversed back

Now where is my money?

This is a scam, and i guess i should get a explanation over this, otherwise we will have t go to consumer court.

On 26 October 2018 I purchased apple airpods worth 12899 from paytm.The money got deducted but item was not found under orders.The amount was claimed by paytm from my citibank credit card.When trying to reach their customer support, the are asking for order ID which does not exist and they don't have a mail ID to send our grieviences.

I booked a flight ticket for mangalore to jaipur for me and my wife. While entering passenger details, paytm automatically selects the gender as mr. Instead of asking us to choose the same. By error i selected my wifes name also as mr instead of mrs. With great difficulty, i got throught to paytm customer care for rectifying the same. Finally the carrier sent me the rectified itinerary with correct name. However, paytm is still not sending me the rectified ticket with correct name. They are simply asking 24 hours each time and not responding to the message help section. I had booked ticket on 6th september 2018 and raised the issue on same day. The problem is still not solved. Now i am afraid i may not be allowed to enter the airport without a proper ticket in the name of my wife. Also i am unable to claim the tickey reimbursement from my employer which was a part of leave travel concession. Overall, pathetic response from paytm to resolve a simple issue. Despite of the carrier issuing me a revised itinerary, paytm has not issued me a proper ticket.