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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 15, 2024
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PayTM Mobile Solutions reviews & complaints page 151

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R
rsmrsmrsm
from Tasgaon, Maharashtra
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product dispatch delay

Address:Kolhapur, Maharashtra, 416101
Website:www.paytm.com

I had ordered product from paytm on 28 september 2018 still today date 11 october 2018 it is not dispatched yet. I want my order as early as possible. I called paytm 10 times with waiting period of 30 min but they not picked my call....
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S
shivadeep goud
from Chengalpattu, Tamil Nadu
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error while booking movie tickets

Address:600130

I have bought products in unlimited and got movie vouchers which has validity of 7days. Im booking tickets through paytn but there is an error always popping up. I have checked the same seats in book my show where the selected seats are available. How am i going to avail the offer now and even the validity of vouchers is just 7days. How long will it take to resolve this or will it be resolved after expiry of my vouchers...
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P
PARDEEP SADYAN
from Mustafabad, Haryana
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car scratch repair filler sealer pen

Order no [protected] for a Car scratch repair filler sealer Pen on[protected]
But today I received a parcel and when I opened it I found hand gloves for cleaning the car. And after that I tried to call customer care of paytm but they didn't pick up the phone. I am very upset about it
Please solve the problem other wise I have to go cunsumer court...
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G
GOLDNGOLD guntur
from Bapatla, Andhra Pradesh
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cheating customers

Address:Guntur, Andhra Pradesh, 522001
Website:PAYTM

Respected sir /madam
MY Name is polistetty REVANTH KUMAR (BALLB)
MY CELL NO --[protected]
MY EMAIL ID ( revanth.[protected]@gmail.com )
I had purchased 2 PHILIPS EAR PHONES my courier order no --( [protected] )
My order ID NO --AWB#[protected]
PAYTM AT THE DATE of 25/09/2018
The item is delivered after 1 week
I had taken my courier and pay the money
ON THAT COURIER ONLY 1 PIECE ONLY...
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J
Jainpushp
from Bodinayakkanur, Tamil Nadu
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I order tv from paytm and return the tv amount is not get back in my bank account

I done return request in 29 sep they take to approve this in 72 hours and Now 7 working day is over but till now they not pickup the item and when I call they customer support not attend the call they don't have any solution for this query. I am very upset purchase item through Paytm and I don't give suggestions to our relatives and friends not purchase any item through Paytm.
Because they are not understand customer feeling and upper...
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C
chinnakalai
from Avinashi, Tamil Nadu
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malpractice my credit card

Respected Sir,
I am P.Periyasamy residing at Dindigul, Tamil Nadu.
Yesterday (09/10/2018) evening at 6:01 PM someone had withdrawn Rs.7000 + Rs.7000 + Rs.7000 + Rs.7000 + Rs.5000 by using my SBI CREDIT CARD ending with xxxx5644 without my knowledge.
I did not buy anything on that day.
Please do the needful to stop that transaction and kindly help me to get my money back.
Thank You....
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S
S.Neha Sharma
from New Delhi, Delhi
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payment not receive

Address:Jaipur, Rajasthan, 302006

I am taking 850/- amount in my paytm wallet on dtd: 05.10.2018 to other person, but that amount still not credit in my account, my kyc will be updated, can you please what can i do for it. and i am trying so many times customer service no but i am not connected with them...
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Website:www.paytm.com

I ordered on 20 sept and the expected delivery date was 30 sept. It was yet not been delivered. I have been writing them the mails, raising query on the app and reaching out to the call center but i am not getting any reply. No replies on my mail and no one at the call center ever picks up. I have already paid for the order and i feel cheated. I have been mailing and writing but they prefer to ignore and their so called call center prefers...
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Y
Yash12
from Jaitaran, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

long time not dispatch my order

Hlo sir i am yash
Sir maine apne paytm accont se ek order book kiya hua h but usko dispatch hona tha 9 oct ko aur maine order kiya rha 3 oct ko sir itne long time baad bhi aap mera order time pr nhi de rhe ho sir m rojana chack kr ke thak gya hu abhi tk mera order dispatch bhi nhi h vo pta nhi 15 ko ayega ya aayega k nhi aayega sir aap se request h plzz sir seller ko contact kre usse puche ki ab tk uska order kyo disptach nhi huabr...
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K
kbhand0
from New Delhi, Delhi
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refund not received for ticket cancellation in irctc

Cancelled a ticket in irctc pnr: [protected]. It was booked in irctc using paytm wallet money.in irctc website it shows that the amount refunded on 26th sep however, it's been 15 days the money not credited back to my wallet. Tried to reach paytm and their ivr is providing recursive number which doesn't work. Also their email id doesn't work and their executives are redirecting to other numbers which is not helpful....
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V
vency123
from Mumbai, Maharashtra
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fraud of rs 800 from paytm - deducted and no communication further

Address:Mumbai City, Maharashtra, 42203

I have made a payment of rs 800 from paytm towards my airtel mobile using my yesbank credit card.

1. I have written communication from paytm that it is successful from paytm
2. I have a written communication from airtel that they have not received the amount from paytm
3. I have written communication from yesbank that the amount is not reversed back

Now where is my money?

This is...
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B
Babji Pedarla
from Hyderabad, Telangana
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item not found under orders section but money has been deducted

Address:Hyderabad, Andhra Pradesh, 500090
Website:Paytm

On 26 October 2018 I purchased apple airpods worth 12899 from paytm.The money got deducted but item was not found under orders.The amount was claimed by paytm from my citibank credit card.When trying to reach their customer support, the are asking for order ID which does not exist and they don't have a mail ID to send our grieviences....
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S
Sudhindra Joshi
from Channarayapatna, Karnataka
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my booking order id 5967826293

Website:paytm.com

I booked a flight ticket for mangalore to jaipur for me and my wife. While entering passenger details, paytm automatically selects the gender as mr. Instead of asking us to choose the same. By error i selected my wifes name also as mr instead of mrs. With great difficulty, i got throught to paytm customer care for rectifying the same. Finally the carrier sent me the rectified itinerary with correct name. However, paytm is still not sending...
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P
Princejain1999
from Petlad, Gujarat
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all 3 products returned but no refund

This is the worst experience of me with paytm mall. I ordered 3 trackpants from paytm mall & the quality was totally different so i returned all 3 products. They have taken there products back but paytm is not giving refund & when i call customer care always & anytime its busy (They do not pick call). My products order number are as follows: 1) [protected]. 2) [protected]. 3) [protected]. I request all o[censored] never order from paytm mall. I am...
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K
klnagrani
from KALYAN, Maharashtra
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cash back offer not valid

Address:Thane, Maharashtra, 421301
Website:[email protected]

We have recharged rupees 10 but you said offer close but when offered was going on at that time we inform you we are unable to get offer amount voucher is still unused I am requesting you to please open link and give to us 10 rupees only in my account I sent you email also kindly keep honestly in business don't cheated to customers I spoke with nodal officer but still we didn't get resolution...
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P
Pooja080587
from Delhi, Delhi
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fraud

I have ordered a product from paytm mall on 22 September 2018 via order no [protected] as per them my order was supposed to be delivered by 7 oct but today is 9 October and there is no such delivery frim there end and also while we are trying to track our order sent by them via ALLJOY courier servies we are unable to track... Its a TRAP. . They are makung us fool... They are not even picking calls neither paytm nor alljoy... What a fake site...
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C
Charu Kohli
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regarding delivery of the order

Address:New Delhi, Delhi, 110051

I had ordered a bluetooth device last week, as per latest update on my app it says the order is delivered. But has not yet arrived to me. Its not the first time Paytm delivery representative has done such instances. Before 2 weeks as well i ordered some hair dryer but it did not delIver as the delivery boy did not deliver to correct address which led to cancellation of my order. Request you to kindly refund my amount dedudcted for bluetooth...
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S
S@n@ullahAnsari
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is not refund me for cancellation of train ticket

Address:723213
Website:paytm.com

I book a ticket through Paytm online IRCTC from HOWRAH(HWH) junction to Bokaro Steel City(BKSC) at the date 19-Sep-2018.
My PNR number is [protected]. Some reason I cancelled my ticket. After cancellation I did not get my money back.
My ticket fare is Rs.300 and out of Rs.300 I get only Rs.60 and Rs.240 is cut down. Please resolve my issue and refud my money as soon as possible....
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V
Vipin76
from New Delhi, Delhi
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my refund: order no: 5884182817 dated-25.08.2018

Address:Lucknow, Uttar Pradesh, 226010
Website:www.Paytm.com

Dear Sir/Madam,

As per above order number I had ordered 3 Sarees in which 1 saree was delivered but rest of the 2 sarees has got cancelled at your end, the reason which was told to me that courier not picked up in certain time.

Now its approx 45 days and I have not received my refunded amount (Rs.349.00 + Rs. 449.00)

Your customer service number is pathetic, I was on hold approx 30 minutes and...
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M
Moinali
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

a person scam with me 1400 rip by paytm qr

Address:Bareilly, Uttar Pradesh, 110025
Website:Dch.watches.in

Sir, a webiste dch. Watches.in has create for scam i ordered watches from dch and i give money by paytm qr there is 100 cb for payment of paytm qr. I paid 1400 after few minute this site has been deleted i. This site make for big scam but i did not got my ordered and i complaint paytm who gives merchant qr code of customer, paytm gave me addres of merchant but did not gave his/her phone number i went there addres but no one available on this...
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