PayTM Mobile Solutions Complaints & Reviews

I am online shoppers and frequently buy products online. I have purchased go extra walnut from Paytm and found product crushed and packing was not good. I initiated return but no resolve till now. This is very bad experience from Paytm customer care. I will not advise to buy products from Paytm in lieu of cash back. They are fraud. They don't listen you and just sell products by anyway...

Hello Team,

I have purchased a AccuCheck Active strips from Paytm Mall but once I got it was damage...nd now they are saying this product is not in return and replace policy though I have submit complaint just in next day from the day I received this product. And now i m trying to made a contact with Paytm but not able to get in touch with them neither via call nor via email.When I am sending mail it bounce back and once I...

Dear sir,

I ordered a golden panjabi kada by paytm mall and item will be returened due to quality not good then return request and item will be pic up by courier and refund not received 6 days and many times call customer care but not responding please help sir i hope you look inti matter and as well as solve it
I use paytm all paytm all type order
Order number - [protected]
Name-deepak sharma
Mo...

I have order for bluetooth headset on 24sep 2018 through paymtmall however i have still not received the item also i dont have option to cancel the product its more than 15day and its still not shipped i tried contacting paymt customer care however its always busy even in midnight no help i things its fraud the seller on paymt is whitecherry order no. [protected] i have oerder on
24 september 2018 please i dont want the product its...

Mera name sachin kumar h mera paytm mobile number [protected] hai meri mail id [protected]@gmail.com
Sir mene date 26/09/2018 ko ek jio mob. Number[protected] p recharge kiya per bablace wallet se debit ho gya but rechage nhi hua customer care pe call karne pe mujhe btaya gya ki apka rechage unsucessfull ho gya h aap dobara se recharge kijiye apka jo debited balance 7-14working days m refund ho jayega but mers refund nhi hua...

Hi, paytm has blocked my account saying that it is fraudulent account. I have submitted all the relevant documents and made the account active again. However they have deducted the money from my paytm wallet. I have submitted a request in paytm 24/7 customer support and it's been 10working days i am without any reply from them. Please do needful and get this sorted for me.
Paytm complaint reference number: 88974833...

Hi i am shubham,
My paytm account is temporarily blocked
It has balance of 74400, it's too much for me!
Your team is not unblocking it! I have all my money it, they are saying we have suspicious activity on my number, but i have done no supicious activity!
This is wrong, your team is not returning my money n not unblocking my account! This is wrong! Please help me get my money back.
This is unjust on...

I made a recharge in delhi metro card on 3.10.2018 at 9.14 am. Due to sufficient balance and due to emergency to travel to my destination i don't use that card in avm machine and same day i came from my destination to my another destination by cab. The next day when i put my card on avm machine it was showing no balance. But the transaction was showing success for rs. 1000. My order number was[protected] and transaction no. [protected]. br...

Because of a wrongly purchased voucher unknowingly amount of rupees 1000 got deducted from my bank account which was none of my mistake to select that voucher.
As i tried to do my premium payment through paytym mode automatically the voucher got selected and the amount also got deducted within no second.
As i raised the issue with it to paytym helpline centre yesterday evening they asked me to wait for atleast next 24 hours...

I buy a wallet from paytm it is about 299rs i pay 259rs through ATM and there is 40 rs is already in my paytm account that is total payment is 299 and 200 is cashback is added in my account my order no is [protected] but because of wrong item is received i return to paytm but there is 99rs is still not refunded in my any of account....

Yday by mistake 1500 rs transferred from my Ptm account kindly help to get it reverse back to my account or my wallet last four digit of yday transaction is 5340 & 9980 kindly help to get it resolved my registered no. Is [protected] or plz check with [protected]...

Hello,

I would like to inform that i tried to book bus ticket from paytm on 23rd aug 2018, money got deducted from my sbi account but booking got failed with error message. I reported the incidence very next but my issue didn't got resolved, i was diverted many times through reverted mails. I was asked to contact bank to get refund. I visited home branch they said money has been sent from their side and i took statement from...

Dear sir,
I have order 1 mobile phone cost 699, my bank payment done via Paytm but 3party order fail kindly check and refund my payment detail below

Hello! Your A/c no. 987626 has been debited by Rs. 699 on.Info: INB/[protected]/PAYTM MOBILE SOLUTIONS PVT.

Regard
Virendra...

13 sep '18 13 sep '18 inb/[protected]/paytm mobile solutions pvt ltd/uts
- rs102.12 dr

01 oct '18 30 sep '18 inb/[protected]/paytm mobile solutions pvt ltd/
- rs102.12 dr

For both above transactions, amount debited from my axis bank account but not received the recharge.

First recharge done on 13th sept and second on 30th sept.in both the transactions, amount debited from account but...

I tried to recharge airtel mobile no from paytm wallet with rs 499 on 05.10.2018 at 08.01 am. After some i got message that payment failed. But neither rs 499 has been refunded nor my mobile recharged. Even after sending message on 24*7, no one has responded so far and not any message has been sent in this regard. On bringing this in notice of customer care, they are not providing satisfactory reply....

My paytm wallet was deducted rs 300 and payment was made to getwoo which i didn't authorize or otp approve. Date: sep 30 2018
This is auto renewal subcription and this started on 23rd nov 2017 since then every month they are charging rs 300 even the vendor/app getwoo isn't even an authorized merchant on paytm.

I have created a complaint on paytm as well as mailed getwoo but no response yet.

Kindly help...

Order no - [protected]
I paid 278 rs in advance.
Item is sold & shipped by eazylife.
I placed my order on 28 sept 2018 at 7:50 am, and i paid full amount in advance.

They gave me dispatch date which is 4th oct 2018, and expected delivery date which is 7th oct.

And now they are just postponing date day by day and there is no reply of my feedback which i given.

I also tried to...

Paytm has suspended my transactions in the wallet and not allowing crediting the balance to my bank account citing my kyc has lapsed...I had earlier provided my aadhaar card number and PAN number as well and now they say their previous kyc clearance lasted for an year only.Well i am not interested in continuing with the wallet anymore. But they are not allowing closiure of the account and crediting the balance of nearly 1000 Rs to my bank...

Sir
I was recharged of rs 2820 through paytm of my dish tv . According to paytm base plane list it shows one year family pack but when I recharged I only get 3 months of recharge I called in paytm nobody accept his fault and dish tv also said we don't have any recharge of 2820 rs as a family pack of one year it's only 3 months here...

I tried to purchased an app from Google Playstore on 4 th October, but the app was neither got purchased nor the google is showing in its history about its purchase, when contacted to developer they are denying that they received any payment, However my money got debited to my account stating clearly credited to Times of Money Limited, I want it's ₹120 refund asap !...