PayTM Mobile Solutions Complaints & Reviews

Address: 110081

I purchased a mi note 5 pro mobile from paytm mall with exchange offer of my old device. i got the new product at time but at the time of exchange paytm did fraud with me.the person came for pick my old device said the imei number of my device is different so he can't pick the product.paytm reject exchange.this was very shocking and horrible for me. i am very disappointed with this behaviour of paytm.

my order no was [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600044

I have ordered for redmi note 5 pro with an exchange offer and party courier vendor shadowfax team picked my exchange product with all quality check and he also said my product is eligible for exchange after that he picked my product by completing quality check and after 2days without any prior information they returned my exchange product even I have spoken with customer service and also spoken with senior executives also but still now they didn’t not give me any solution on this issue. Order is [protected] and ticket number is 87514234.

View replies

V

vivekviru singh

from Darbhanga, Bihar

Oct 4, 2018

Please help me sir ji mera money cut gya h 250 rs sir ji please help me.. account no:-[protected]

my exchange product is not picked - Comment #3229493 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500085

OLX Ad Link :https://www.olx.in/item/hello-im-breaking-iphone-icloud-account-this-is-ID1nVWX...⇄

I have contacted this guy for Unlock iCloud account on my Iphone.
His Mobile Number is :[protected] ( truecaller shows Manoj is his name).He asked for Rs 1000 as service change for him.I have transferred Rs 400 and Rs 600 to his paytm account ( [protected] - Raj Samrat). He didnt unlock iCloud account as he promised and His number is switched off then on.

He is big fraud. Pls don't believe anyone on olx for Unlock Icloud service by online.

Please block paytm account -[protected] - Raj Samrat

+2 photos

Aug 9, 2021

Complaint marked as Resolved

View replies

OLX India Customer Care

from Gurgaon, Haryana

Oct 4, 2018

Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

Thanks,
Team OLX

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: paytmmall.com

ICICI cash back 2500 for order no Order No. [protected].
I am hariprasad my Order No. [protected]. 120 days completed. so far i did not receive cash back. many times i have given feedback no response. I called to [protected] that stupid line nobody is picking. why paytm cheating customers with icici offer. refund 2500 money as per offer. very very bad.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201001

Website: www.paytm.com

Dear Team,

Actually there was some problem with my bussiness QR code from last 8 months.
I dont know what type of problem im facing and also when i contact to merchant customer care they also said that when we saw that your account is good then it will opened .and im listening this voice from last 8 months also. When i want to try to generate QR code from paytm for business app then i also facing that we are facing some problem with your account...what type of problem kindly tell me na
It's ridiculous that paytm did not have given me any warning, I m losing many cash and business is suffered.
Im facing too many problems because of this what happens with your team.
No one are responding to my problem.
Kindly do it needful ASAP otherwise i will go threw a legal action and also raise a complaint in cyber cell and consumer court also.
Kindly find some info about me_

Name - Kushagra Bhardwaj
Business Name - Kushagra Bhardwaj
PayTm Merchant Number - [protected] (Also Contactable)
Email Address - [protected]@gmail.com

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Website: paytm.com

Today, 2 Oct 18 afternoon at 2:40pm my father, Mr Kamal Kumar Singh got a fraudulent call from this no. – [protected] (Truecaller says - Pankaj Kumar Gupta Bank)
My father unaware of the fraud call, shared details like Aadhar no & debit card number of SBI card. And within minutes transactions were done on Paytm (49, 999/-) through SBI card .
Transaction Number[protected]

Please hold the transaction immediately & process refund. Have also registered police and cyber cell complaints. Need immediate action as none of your customer care is taking calls

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered two products together at same time and payment has been together and balance has been also deducted from my account but out of the two one product has been delivered and other is showing payment confirmation awaited since many days.. None of the coustmer service is helpful.. They cut the phone.. If not heard this time the i have no other option then complaining at consumer forum

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have booked on paytm mall the item - apple airpods on 22nd sept 2018 and paid amount rs 11665 /- through online transaction. Order od is [protected]. This item has cash back offer of rs. 2500 /- which is to be remitted upon dispatch of the item.

As per the order item was supposed to dispatch latest by 1st oct 2018, however the sane has not happened. I have contacted customer care on 29th sept 2018 and it was assured to me the item will be dispatched positively on 1st oct 2018 which paytm failed to do. Item was supposed to deliver by 3rd oct 2018. How paytm is going to do?

Yesterday and today as many times i tried to contact customer care of paytm but no yield as nobody is responding to the calls. One of the worst service provider i have come across. Hence, as there is no response from paytm i request to refund the amounts with interest charges as failed to dispatch the item.

Revert with confirmation on refund.

Regrads... Rvn srikanth / + 91 [protected] / +91 [protected]

Oct 2, 2018

Complaint marked as Resolved

I have booked Apple Airpods On 22nd Sept 2018 and paid amount Rs 11665 /- on Paytm through online transaction (Citi Bank Credit Card) . Order OD is 6087288331 As per the Order Item was supposed to dispatch by 1st Oct 2018, however the sane has not happened. I have contacted customer care on 29th Sept 2018 inquiring on the delay in dispatch and it was assured to me the item will be dispatched positively on 1st Oct 2018 which Paytm failed to do. Item was supposed to deliver by 3rd Oct 2018. How Paytm is going to do? Yesterday and Today many times I tried to contact your customer care but no yield. Hence, It is requested that Paytm refund the amounts with interest charges as failed to dispatch the item in time as per commitment given by Paytm. Revert with confirmation on refund. Regrads...RVN Srikanth / + 91 9493536399 / +91 9010937555

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 410218

Website: Paytm

I pay 8000 to shopkeepers with paytm scanner after few mintiue i wait shopkeepers say i mintiue i will check i say ok i still stand 30 mintue my time west for 8000 after shopkeepers say money is not came sir what i do give me 8000 rs i say i paid but i have msg u see is telling what i do sir see in my mobile not came money what is the problem how yous service n network problems i am coustmber your u see give me 8000 rs return to my paytm wallet

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 201301

Paytm mall is one of the worst online shopping platform. Their seller provides defective products and they can't do anything. Even worst is their customer service experience.
I have purchased one ashus laptop order no. [protected] on 20 september 2018.
I have received defective product as mouse pad was not working. I have made complaint on 23rd sep 2018 for replacement. They provided new
Order no. [protected] 23 september 2018 6:17 pm. I contacted customer care many times and they don't have satisfactory answers. Then they asked for product images and condition. On which i have shared their information 2 times. And informed in customer care executive. But i was getting same mail for sharing images. I don't understand, why they are need same details again and again.
Finally, they resolved ticket without confirmation and resolution. And asked for feedback. I have provided negative feedback. But nobody cares.

Now my new laptop mouse pad will be replaced by ashus. Why paytm has not replaced product in first place when i have replacement policy.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 335073

Website: Paytm.com

Dear sir mena paytm s ear pods order kiye th order no. [protected] hai lakin paytm n muje duari company k bbej diye jiski value km h or mena jb retun kiya toh return aprove nhe ki or na he refund diya hr baar muje 2_3 din ka wait karo har baar aisa batya jata h mera 5999 ka order th jo paytm n muj s loot liye h wrong proudect bhej kar plz help me order recive date 31/8/18 my mob no. [protected]

+3 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

I returned my order to Amazon and Amazon refunded as RRN says HSBCN[protected]
But the Paytm bank says your refund has not been credited to your bank account even Amazon has not refunded and Amazon has proof for refund.
I contacted fourth or fifth times with Paytm payment bank but the answer was your refund has not been credited we could do nothing.

+2 photos

View replies

B

Burhan Memon

from Surat, Gujarat

Nov 27, 2018

I am send 3200 in my SBI account thru my paytm payment bank .. paytm deducted my money 3200 but do not send in SBI A/c here I camplain but paytm representative will not satisfied answer .. please help me .. please help me..

Reply

M

manas garg

from Ambala, Haryana

Dec 3, 2018

I have a refund through a amazon into my paytm payment bank account but it cant reflect into my account the amanzon initate the refund on 19th October 2018 but till now it cant reflect into my paytm payment bank the refund amount was Rs.999 and the refund refrence number was[protected].

Reply

S

satyamkushwaha197

from Raebareli, Uttar Pradesh

Feb 12, 2019

I face this problem last months but till now I am not received my refund money and not solve my problem seriously ???my complained(ticket no[protected]
Phone pe confirmed your transaction failed yet not refund my money and paytm payment bank not taken my problem seriously so
Please solve my proble.

Reply

S

satyamkushwaha197

from Raebareli, Uttar Pradesh

Feb 13, 2019

Please solve my problems. Sir

Reply

G

Ghoshprasenjit

from Asansol, West Bengal

Feb 27, 2019

I made 5 successful UPI transaction s on 15.01.2019 through PAYTM from BHIM UPI ID to PHONEPE UPI ID. All remain successful but amount is not added to beneficiary account. I need an urgent solution.

Reply

G

Ghoshprasenjit

from Asansol, West Bengal

Mar 30, 2019

I have not received any response.please help me please.

Reply

Helpful

Found this helpful?

6 Comments

Post your Comment

Comment Guidelines

Hello,

I want to change the phone number for the order number #[protected] from [protected] to [protected].

As the delivery boy can not come to the address which we have given ph no is only the contact to pick up the order when it arrives.

The no which i have given is not connecting properly from past 2 days.
So please help me change the mobile no from [protected] to [protected] before the order arrival (Oct 2nd).

Kindly update.

Thanks

View replies

P

Puchoo

from Mainpuri, Uttar Pradesh

Oct 1, 2018

Dear sir/madam
Reward price 1000 not found in my paytm [protected] account.
My Quiz paytm transaction I'd is
PAYTM 635279MH69.

Reply

M

mskhan

from Delhi, Delhi

Oct 1, 2018

No caseback my order no [protected] date 31 jul 2018

Reply

V

Venkatesh Adhvaryu

from Chennai, Tamil Nadu

Oct 1, 2018

So many times tried to add Aadhar card details to fulfill and even tried tried with agents for KYC completion but not yet happening
If asking for door service that is also not happening
How to resolve easily. System is good but these are the things making people ferstrated.

Reply

K

Kapil Mac Kumar

from Jammu, Jammu and Kashmir

Oct 2, 2018

I want to change my mobile number in paytm account but when i am entering opt then error message shown that invalid opt not i have crossed limit of attempt
what can i do know

Reply

S

Srinivasan Sankarasubramanian

from Coimbatore, Tamil Nadu

Oct 2, 2018

Rs 1000 was debited from my bank account but not added to paytm ...mobile [protected]

Reply

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Hi,

I do recharge on [protected] for rs. 300/- from the paytm app on 30/09/2018.

The payment was deducted from the account but recharge not done. On the paytm it shows successful but the recharge was not received.

I am trying to contact with company but there is no way to contact with company and to post my complaint.

I got an email id from one of company employee "[protected]@paytm.com", i post my complaint to this e-mail id but nothing happen. I got an revert mail from company mail

"dear paytm user,
We do not monitor this email address. If you have an issue with any of your orders, please raise your concerns using paytm app."
On the one hand paytm launches its banking services but on the other hand they dont have any support system for the issue resolution. Such type of companies make fraud with the people and ran away from the india. How government allows these company and give them licence.

I have also attached paytm invoice for the proof of payment.

Please take necessary step to refund my money from paytm.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560068

Website: Paytm

I have purchased fasttag for my vehicle ka01mr6434 and the same linked to paytm. Since it is compulsory, i did the same. I travelled on 27th may 2018 from bangalore to chennai. On the day while passing through the below toll plaza (Fasttag route) chennasamundram, pallikonda and vaniyambadi my paytm balance amount debited twice. (Rs. 55, rs. 85 and rs. 80). Regarding the above one i formally lodged complaint amy times and requested to transger the amount and in support of that my statement also forwarded.

So far no action and again and again when i contact asking the same details. As already 4 month over, can you pl. Issue notice to the concerned authorities to do the needful. Let me know for any more details required.

Regards,

S ramakrishnan - [protected]

View replies

S

shubhasis.chem

from Ambala, Haryana

Oct 1, 2018

My mobile number is [protected]. When I try to register it says it is already register.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 122001

Website: paytm mall

I have purchased a double door refrigerator lg 420 l, from paytm mall. My order no. Is [protected] and i have received on 25 sep, 2018 and get installed in the evening of 26, after that i have found that there is less cooling and it make lots of noise, then i continue trying paytm customer care many times but it was continue hold on, after getting tired i have asked paytm (In paytm app) on 28 sep for return under the 7 days return policy for defective product, i am continuing trying to call customer care on 28, 29, and after that they picked phone on 30 sep after a long holding and asked this is not a defective, they will give the resolution but till now no reponse, they are passing the time so that they asked me now the 7 days over, please help me this is not for the small amount.

View replies

N

Narendra Punjara

from Morjim, Goa

Oct 1, 2018

My kyc form abhi dikhata nahi passbook.

Reply

Narendra Punjara's reply, Sep 23, 2018

mere bank me se jo rupaye wallet me gaye hai o dikhate nahi

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 603203

Website: paytmmall.com

I ordered rockz 430 boat bluetooth headphone from paytm mall on 20.09.18 and i got the delivery on 22.09.18 when i received the product and i open the outer box was fine but the inner box was not in seal and the box is damaged with no headphone inside only aux and usb cable was there after i appeal complain. But, nothing happen they are not giving my money. Almost 10 days passed but no proper response from the paytm mall. Although i'm continuously sending the mails to paytm care but nothing happening.
Kindly, please help me regarding this.

Oct 17, 2018

Updated by Hemanthp007 Dear sir,
I ordered one boat bluetooth headphones model- Rockz 430 headphones. And I got the empty box without headphones. It contains only usb cable and aux cable with manual of different headphones After that i complained on paytm mall immediately and they said they will work on thant after some days they asked me some questions and they said me to sign the Undertaking after they asked the photos of box. They are playing with me from 1 month and sending the same massages again and again like a robot they are just wasting my time and making fun of me now after a month they are saying that they are not going to refund my money.
Order ID - [protected]
Model name - Boat Rockz 430 Extra base, bluetooth
headphones black colour
Date of ordered - 20.09.18
Date of receiving - 22.09.18

Please help me to get back my money

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My amount was deducted from my account but not added to my paytm wallet nor refunded to my account it's about a weak kindly update the status of my transaction... And even paytm customer care is also not willing to talk. Kindly update me regarding to the transaction else some strict action will be taken by me through law... Please don't compel me to do so

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 474011

Sir my name is udit agrawal my problem is that i m trying to book a train ticket through paytm in[protected] and[protected] both date my amount of ticket debit my bank account but ticket not book through your channel plz refund my amount in my bank account as soon as possible and the amount of money was 170 rs each time plz help me as soon as possible

Thanks and regards
Udit agrawal
[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560016

I have a PayTM Merchant account, I created it thinking that there are more number o[censored]sers so that I can transact quickly. But for the business I am in, PayTM is far from reach. Hence decided to close the account but their APP does not have any option to make a request for closure, the email support team responds back stating that they do not handle this.

Can some one please suggest how do I get this merchant account of mine closed???

PayTM Mobile Solutions Complaints & Reviews

File a complaint to PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 154

exchange of mobile

Post your Comment

my exchange product is not picked

Post your Comment

icloud unlock fraud online /olx/paytm

Post your Comment

icici cash back 2500 for order no order no. 5324436471.

Post your Comment

qr code not working proper

Post your Comment

fraud transaction of 49, 999 using paytm gateway

Post your Comment

payment confirmation pending since 7 days

Post your Comment

non delivery of item (order id 6087288331)

Post your Comment

scan pay

Post your Comment

received defective laptop product

Post your Comment

wrong item received return not approved not refund me

Post your Comment

refund

Post your Comment

i want to change delivery ph no of my order no #6150480607

Post your Comment

paytm recharge showing success but recharge not received

Post your Comment

use paytm for fastag and debited twice in three occasions

Post your Comment

defective refrigerator

Post your Comment

product missing

Post your Comment

amount deducted from bank but not added to wallet

Post your Comment

regarding deduction of money in bank account

Post your Comment

cancelling paytm merchant account

Post your Comment

Related businesses