PayTM Mobile Solutions Complaints & Reviews

Paytm mall is one of the worst online shopping platform. Their seller provides defective products and they can't do anything. Even worst is their customer service experience.
I have purchased one ashus laptop order no. [protected] on 20 september 2018.
I have received defective product as mouse pad was not working. I have made complaint on 23rd sep 2018 for replacement. They provided new
Order no. [protected] 23 september...

Dear sir mena paytm s ear pods order kiye th order no. [protected] hai lakin paytm n muje duari company k bbej diye jiski value km h or mena jb retun kiya toh return aprove nhe ki or na he refund diya hr baar muje 2_3 din ka wait karo har baar aisa batya jata h mera 5999 ka order th jo paytm n muj s loot liye h wrong proudect bhej kar plz help me order recive date 31/8/18 my mob no. [protected]...

I returned my order to Amazon and Amazon refunded as RRN says HSBCN[protected]
But the Paytm bank says your refund has not been credited to your bank account even Amazon has not refunded and Amazon has proof for refund.
I contacted fourth or fifth times with Paytm payment bank but the answer was your refund has not been credited we could do nothing....

Hello,

I want to change the phone number for the order number #[protected] from [protected] to [protected].

As the delivery boy can not come to the address which we have given ph no is only the contact to pick up the order when it arrives.

The no which i have given is not connecting properly from past 2 days.
So please help me change the mobile no from [protected] to [protected]...

Hi,

I do recharge on [protected] for rs. 300/- from the paytm app on 30/09/2018.

The payment was deducted from the account but recharge not done. On the paytm it shows successful but the recharge was not received.

I am trying to contact with company but there is no way to contact with company and to post my complaint.

I got an email id from one of company employee "[protected]@paytm.com",...

I have purchased fasttag for my vehicle ka01mr6434 and the same linked to paytm. Since it is compulsory, i did the same. I travelled on 27th may 2018 from bangalore to chennai. On the day while passing through the below toll plaza (Fasttag route) chennasamundram, pallikonda and vaniyambadi my paytm balance amount debited twice. (Rs. 55, rs. 85 and rs. 80). Regarding the above one i formally lodged complaint amy times and requested to transger...

I have purchased a double door refrigerator lg 420 l, from paytm mall. My order no. Is [protected] and i have received on 25 sep, 2018 and get installed in the evening of 26, after that i have found that there is less cooling and it make lots of noise, then i continue trying paytm customer care many times but it was continue hold on, after getting tired i have asked paytm (In paytm app) on 28 sep for return under the 7 days return policy for...

I ordered rockz 430 boat bluetooth headphone from paytm mall on 20.09.18 and i got the delivery on 22.09.18 when i received the product and i open the outer box was fine but the inner box was not in seal and the box is damaged with no headphone inside only aux and usb cable was there after i appeal complain. But, nothing happen they are not giving my money. Almost 10 days passed but no proper response from the paytm mall. Although i'm continuously...

My amount was deducted from my account but not added to my paytm wallet nor refunded to my account it's about a weak kindly update the status of my transaction... And even paytm customer care is also not willing to talk. Kindly update me regarding to the transaction else some strict action will be taken by me through law... Please don't compel me to do so...

Sir my name is udit agrawal my problem is that i m trying to book a train ticket through paytm in[protected] and[protected] both date my amount of ticket debit my bank account but ticket not book through your channel plz refund my amount in my bank account as soon as possible and the amount of money was 170 rs each time plz help me as soon as possible

Thanks and regards
Udit agrawal
[protected]...

I have a PayTM Merchant account, I created it thinking that there are more number o[censored]sers so that I can transact quickly. But for the business I am in, PayTM is far from reach. Hence decided to close the account but their APP does not have any option to make a request for closure, the email support team responds back stating that they do not handle this.

Can some one please suggest how do I get this merchant account of mine...

I've ordered a camera with Paytm for Rs 41 K and was delivered on Sep 26th. The order had 10 days return guarantee from Paytm while buying. In a day i realized the product is a used product and warranty started for the product on 9th Sep itself though i bought it i bought it on 25th Sep.

The product is faulty and when i raised return request on 28th Sep, and repeated follow up till 30th Sep Paytm mall never responded. Then...

I am order head phones its become 10 days but no call from paytm and order not delivered. so now I want cancel my order but cancel option is not there. If I call customer service thay not respond put my call on hold.iam lost 40 rs balance to customer service .so tell me how to cancel my order. so please solve my problem. I want my order money with in 2days...

I have booked 4 tickets from paytm on irctc and money also is debited from my one of the paytms acc however it shows pending from the bank there. What type of network do you guys have, I am waiting to book my tickets and here I am waiting for this confirmation. Seriously always I have to be disappointed from paytm and the worst part we cannot get in touch with any customer support team....

Mera mobile cash back order number [protected] hai jisme mobile exchange offer hai. Maine apne old mobile oppo f1s se exchange offer me oppo f9 pro liya. Jisme mere mobile ko exchange ke liye paytm duwara le liya gaya hai pr exchange cashback abhi tak mujhe nhi mila hai. So plz iss order number ki complaint solve kare.

Regards
Yash pal singh
Mobile no. [protected]

Thanks....

I had order for samsung headphone original but when we received box.
Box is empty and we call delivery boy for complain he is not pick-up phone please do needfull help thanks
Gaurav pachori
[protected]...

Fraud calls :-

They are calling and telling to i m from paytm mall employee and reminding our last purchase frm mall. And then telling u are selected for lucky winner draw. And offer to gift and ask to choose one from any five of it and then ask to add cart any item minimum of rs. 4000/- as i ask why so they telling as per govt rules direct gift can not be deliver without any traction in to 10% of gift amt. So then they again...

Hi,

I have not received the refund of 1315 against
transaction number[protected] which was of rs 1514.
The transaction was done through paytm to book train tickets. I have already cancelled the tickets but have not got my money back. I have checked with payment team who said that the refund has been processed.
There were two transaction made both of 1514. I have received refund for the first one, but...

Im Shiwang Kaushal from Dhanbad my paytm no is [protected]
I have to register a complain regarding your product wahich i purchased from paytm.
Your company is cheating their customers while sending a duplicate products. I was purchased a wipro led bulb of 15w and the product that i have received is not genuine. Please help me regarding this....

Sir, maine mere ek dost k account me 3000rs transfer kiye.. Lekin vo dost ko paise mile hi nicole, maine his account me vo money bheje vo hai uska hi par vo kisi aur ek bhi bank se link hai shayad.. Q ki usko vo paise mile hi ni, aur mere account se deduct huye. Maine paytmoffline se bheje paise.. Par vo uske account me credit no huye, aur meko refund bhi ni aaya.. Abhi aap batayiye ki ispe kya solution hai.?
Plz solve kijiye ye problem....