Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 155

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Khan safiuddin
from Shahpur, Gujarat
Report
Copy

regarding my earphone hs1303

Address:Ahmedabad, Gujarat
Website:Samsung

I bought earphone 4 month ago and i got six month warranty also but when i go to the service centre they are not accepting my invoice why i don't. But before purchasing the product i read tge description there clearly write that for claiming warranty you can use your invoice now i'm in deep thinking that samsung is fraud or paytm. I want solution on it untill i will make a fraud video and post on facebook and youtube also....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhi2201
from Rahuri, Maharashtra
Report
Copy

purchased a product in offer and then they cancelled it

I ordered a water purifier in offer. But as order place after 3-4 days they cancelled my order without any notice or inform. As i ask for reason they said due to unavoidable circumstances order is cancelled.
But why?? They refunded me, but i want that product in that offer price
Details-
Order id - [protected]
Contact no - [protected]

As ready to pay again for this product for same price....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vipul Agarwal
from Noida, Uttar Pradesh
Report
Copy

automatic cancellation of order

Address:Lucknow, Uttar Pradesh, 226020
Website:WWW.PAYTM.COM

Sir
I had placed koryo 6.2 automatic washing machine throgh paytm which has to be delivered to me by 24 oct 2018 but was automatically cancelled on the day of delivery. Now i have placed the same order again and no action has been taken till now.

The delay is causing inconvenience.

Paytm no [protected]
Old order no [protected]
New order no [protected]

Please ensure that product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ahsanali agharia
from Mumbai, Maharashtra
Report
Copy

issue with return request rejection

Address:Mumbai City, Maharashtra, 400054

Dear sir/maa'm,
I have requested for replacement for size issue on 25.09.2018 for order id - [protected], the courier person rejected the pickup for which i raised the query and then it was reschedule. However, i got message on 26.09.2018 for pickup but the courier person has not attended to pickup the courier but i got the message stating that "your shipment was not pick by our rider due to quality check failure at your doorstep"...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vs abhi
from Bengaluru, Karnataka
Report
Copy

amount refund not yet done

Address:Belgaum, Karnataka, 591102

I had booked ticket on 26th september 2018 at 6pm but after deducting amount i didn't get any booking confirmation i called to ur paytm customer care also they said if after 20 minutes you didn't get any booking confirmation you can book new ticket amount will be refund previous ticket so booked new ticket but still not yet refunded my amount please do refund my amount as soon as possible
Abhijit
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinayak369
from Ahmedabad, Gujarat
Report
Copy

delivery of fake products

Address:Ahmedabad, Gujarat
Website:Paytm

Order no-[protected] they delivered me fake products (Jack & jones sneakers). They promised me that they will replace order in between 15 days as they dont having a stock. After 20 days they refused to replace. They fooled me. They were selling fake products under the “great cashback offer”its high time. Dont take customer on granted. Stop selling fake products. After complaining on paytm they just want to waste my time... They call me...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
guddu roy
from Mumbai, Maharashtra
Report
Copy

money deducted but not added to wallet

Address:560048
Website:www.paytm.com

Hi,

This is with reference to upi transection id[protected] and[protected].

I have been calling there customer support from last 2 days and even they are not directing me in the right direction. The issue is been on going since last 2 days without any proper support from paytm care. The customer support is pathetic and they are always providing me with different time stating that the issue will get resolved.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himanshu Murarka
from Gwalior, Madhya Pradesh
Report
Copy

not dispatching the order

Address:Jhunjhunu, Rajasthan, 333042

When i order it shows your order will be delievered by 27th september and after 1 day it shows 29 th september and today it shows 1st october and also till the order is not dispatched.. And paytm customer care says 3rd october... What the hell you are doing.4-5 days gone but order not dispatched... Please help me to get the solutions... So many days are gone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arvind3602
from Kolkata, West Bengal
Report
Copy

against bill payments

Address:Kolkata, West Bengal

I pay rs. 800 via paytm to airtel against bill of my mobile number [protected] on 24 sep. 18. But up tlll now no deposit so please care of my complaint and resolve as soon as possible.
Very trouble without payment my mobile not active. So all works and communications stop.
Paytm send to me order is successfully. Then why airtel says no received any amount against [protected] via paytm. Further i request to need action immediately...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sushil Kumar Wadhwa
from Chandigarh, Chandigarh
Report
Copy

my golden paytm problem (wadhwa enterprises-mob.8360505335).

Address:Faridkot, Punjab, 151203
Website:paytm

Dear concern,

I am harrasing last 6 months, company's representative mr. Beant singh, village kothe sandhu, distt. Faridkot (Pb)-151203. Is not giving the service & not come to me.
Please got the action against mr. Beant singh. He is working at faridkot (Punjab)-151203
I shall be thankfull to you.

Regards,
Sushil kumar (Wadhwa enterprises)
Railway road, old bus stand
Near...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Faisal Hasnat
from Gurgaon, Haryana
Report
Copy

false delivery status

Website:Paytm.com

I had placed order with Paytm having [protected] and it was being shipped by Xpressbees courier. Xprexxbees shows order delivered but no one delivered ordered. Contact number was given for Deepak as a courier delivery boy. I called him so he said, mistakenly it has been updated on your order as it was to be updated on other order. So your order will be delivered tomorrow. I called him and other day so he said contact company as we do not have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dtvp
from Delhi, Delhi
Report
Copy

not received of items

Address:110010

My items still not delivered in spite of number of complains. The item shows in paytm mall as delivered on 24 sep 2018 which is not actually received by me. On complaining the same a message received from pay tm mall that my item will be delivered on 27 Sep 2018. Surprisingly today i also received a message that my item is expected to be delivered by 28 Sep 2018. This childish attitude is not accepted. My thinking was that Paytm mobile Solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bharat Donthamsetti
from Kakinada, Andhra Pradesh
Report
Copy

movie ticket payment failed many times...

Plz allow me to pay movie ticket money it is failing many times...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pvkulkarni2000
from Pune, Maharashtra
Report
Copy

delivered damaged laptop and not replacing it

Address:Pune, Maharashtra, 411028

On 5th September 2018 I bought Lenovo IdeaPad 510 from Paytm app which was delivered on 7th September 2018. In first few days it was showing error message and later it stopped booting up so I contacted lenovo support where they told me there is problem with hard disk so as per Paytm replacement policies I requested for replacement on 16 separate 2018 and then in the Paytm app it showed that laptop will replace before 21 September 2018 but...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Farook Muhammed
from Badagara, Kerala
Report
Copy

cashback received failed

Address:Kottayam, Kerala, 686005

I got a cashback from Nissan & it is showing failure in my wallet. Is there any way to get the money back?
KYC of my account is completed. I got a cashback when rechargung and its there in the wallet but the cashback from Nissan is showed as failure. The incentive i get from Nissan is transfered through paytm. Please dobthe needful to transfer the cashback to my wallet...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abbeypositive
from Agra, Uttar Pradesh
Report
Copy

irctc tatkal refund

Sir .I tried booking of tatkal ticket on IRCTC.money got deducted from account but no ticket was booked.my amount has not been returned back.
Date of transaction 22.09.2017
Amount -436.8 rs
Cheque / ref number[protected].please look into the matter and solve it.i already contacted the bank .they told me that payment has been processed on their side .thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dtvp
from Delhi, Delhi
Report
Copy

non-delivery of jeans shirt

Address:110010

My complain no 87526839 still not resolve. My order no.[protected] could not be delivered till date. This type of service from a reputed company like your really not acceptable. I am dealing with paytm for last 5 years and sorry to say that you service is very poor and i should not recommended any one for opening of account in pay tm because you service to the customer is not professional. Immediate sort out my problem other wise i will complain...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sreekanth janadri
from Mirialguda, Telangana
Report
Copy

iam lose my printer given duplicate epson ink bottle

Address:Pune, Maharashtra, 509314
Website:Paytm mall

I was purchased Epson m 200ink bottle s three bottles purchased but paytm mall given duplicate ink bottle s iwas lose my printer was damaged ink pipes and ink was very wet duplicate ink given me I was call many times but they was not responce and negligence response me...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Salma Begum9628929499
from Sarai Mir, Uttar Pradesh
Report
Copy

not got refund in my account!

Address:231001

Sir,
I made a Purchase of Rs. 93199/- on Date 20/09/2018 on Paytm through my Debit Card and On Date 21/09/2018 I cancelled the Product and my Refund was Confirmed though I recieved the Rs 10000 in my Paytm Wallet and Left amount Rs 83199 is Initiated by Paytm to refund in my Account But Not Recieved Yet.
Sir/Mam, Please Look into this Issue. Requesting you to Refund my 83199 in my Account.

Name- Salama Begambr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
piyus44
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting warranty on product purchased from paytm

We bought a Symphony Air Cooler from Paytm on 25th April (Order No. [protected]). The cooler stopped working in August. We filed several complaints with the Symphony Customer Care (complaint id: DL[protected]) but we are not getting any service. However, one year warranty was advertised on the paytm app. I just want to know who is responsible for providing the warranty service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy