PayTM Mobile Solutions Complaints & Reviews

My items still not delivered in spite of number of complains. The item shows in paytm mall as delivered on 24 sep 2018 which is not actually received by me. On complaining the same a message received from pay tm mall that my item will be delivered on 27 Sep 2018. Surprisingly today i also received a message that my item is expected to be delivered by 28 Sep 2018. This childish attitude is not accepted. My thinking was that Paytm mobile Solution is very good organisation but my thinking was completely wrong. I dont know whethetr i received my items or not.I already paid Rs 899. You are just behave like a cheater with me.

Plz allow me to pay movie ticket money it is failing many times

On 5th September 2018 I bought Lenovo IdeaPad 510 from Paytm app which was delivered on 7th September 2018. In first few days it was showing error message and later it stopped booting up so I contacted lenovo support where they told me there is problem with hard disk so as per Paytm replacement policies I requested for replacement on 16 separate 2018 and then in the Paytm app it showed that laptop will replace before 21 September 2018 but on 19 September 2018 it showed error so I called Paytm customer support there they lied me that they had sent me an email regarding problem about the laptop as my email wasn't linked to my Paytm account so I again talked with Paytm customer care for 7 times after which they emailed me on 21 September 2018. As per the information asked in email I called Lenovo customer care and asked for a free visit on 22 September 2018. The engineer diagnosed the laptop and told me about defective hard disk. Then I emailed all the information with photos of laptop, weight of laptop, box, engineer's jobsheet on 24rth September 2018 and asked for the response there Paytm customer care told me that they hadn't got any email yet. So I again emailed and called them on 25th and 26th September 2018 but they had the same response

I got a cashback from Nissan & it is showing failure in my wallet. Is there any way to get the money back?
KYC of my account is completed. I got a cashback when rechargung and its there in the wallet but the cashback from Nissan is showed as failure. The incentive i get from Nissan is transfered through paytm. Please dobthe needful to transfer the cashback to my wallet

Sir .I tried booking of tatkal ticket on IRCTC.money got deducted from account but no ticket was booked.my amount has not been returned back.
Date of transaction 22.09.2017
Amount -436.8 rs
Cheque / ref number[protected].please look into the matter and solve it.i already contacted the bank .they told me that payment has been processed on their side .thank you

My complain no 87526839 still not resolve. My order no.[protected] could not be delivered till date. This type of service from a reputed company like your really not acceptable. I am dealing with paytm for last 5 years and sorry to say that you service is very poor and i should not recommended any one for opening of account in pay tm because you service to the customer is not professional. Immediate sort out my problem other wise i will complain in consumer grievance cell against paytm.

I was purchased Epson m 200ink bottle s three bottles purchased but paytm mall given duplicate ink bottle s iwas lose my printer was damaged ink pipes and ink was very wet duplicate ink given me I was call many times but they was not responce and negligence response me

Sir,
I made a Purchase of Rs. 93199/- on Date 20/09/2018 on Paytm through my Debit Card and On Date 21/09/2018 I cancelled the Product and my Refund was Confirmed though I recieved the Rs 10000 in my Paytm Wallet and Left amount Rs 83199 is Initiated by Paytm to refund in my Account But Not Recieved Yet.
Sir/Mam, Please Look into this Issue. Requesting you to Refund my 83199 in my Account.

Name- Salama Begam

Acc. No[protected]

Mob. No.- [protected]

Paytm Order No.- [protected]

Branch- Bajirao Katra, Mirzapur 231001 UP

We bought a Symphony Air Cooler from Paytm on 25th April (Order No. [protected]). The cooler stopped working in August. We filed several complaints with the Symphony Customer Care (complaint id: DL[protected]) but we are not getting any service. However, one year warranty was advertised on the paytm app. I just want to know who is responsible for providing the warranty service.

A sum of Rs.7770/- was debited to my HDFC Credit card through POS at Movies93333 at 16.29 hours on 10th August 2018. This transaction was not authorized by me. The transaction on my credit card was through PAYTM and I did not swipe my card at any outlet or POS on that date for this amount.

My order no. [protected] showing delivered on 24 sep 2013 without actual delivery to me. Both your company and courier agency service extremely poor. I will lodge a complain before customer forum if the same will not resolve with the day. Moreover, a message from paytm mall received to day duly stated that your items will be delivered within 27 sep 2018 which is not acceptable by me. Please try to understand value of money otherwise i will take appropriate action against both of you. I also contracted over 33776677 but after a long waiting your representative could not be available. I have already spent a lot of money for calling both you and blue dart.

I have paid icai membership of ankit bhandari, membership no 414218 today (25/09/2018) online by using option paytm gateway. I dint login to paytm account and paid directly through credit card. I received message from hdfc bank which is attached along with this complaint which shows amount is debited to movies93333. Please check at your end whether you received payment or not and if not then call paytm to resolve issue. They are not supporting me as i havent login to my paytm account. When i called hdfc bank customer care they told. Me amount is debited to paytm app noi and transation details are merchant category a299-reason 78597, bin ica 504492. Please revert immediately.

I have ordered paramount incofit premium adult diapers medium, pack of 100, 71cm-10. Order no [protected]. The product cost 3, 369 indian rupees.

And i want to mention this is for patient.

In case of 100 units i have received 10 units. And i raised the ticket and mentioned as my mail id as vinodhkumar. [protected]@gmail.com before seven days with proof as image what i have received.

Now they are saying that i have not sent images as when they requested. So they are not accepting my request.

I've ordered a shoe from paytm mall by seeing ferrari logo on the showed shoe, but after delivery there is no logo and very simple single colour shoe delivered, hope it was by mistake, waiting for the replacement and send me the proper shoe as showing in the shopping apps.. Difference pictures is uploaded in the attached file.. This is the first time worst experience from paytm. Please replace it soon. Thank you.
Order no. [protected]. Paytm mall

I have purchased many product from Paytm website and every product they provide the cash back offer on Paytm wallet so i have very good amount on my Paytm Wallet but due to some error "Your account is temporarily blocked for login" I can’t login my account or i can't use my Paytm wallet.
Last 4-5 days i am continuing email to Paytm team but nobody solved my problem till now.

i tried to call them in different number are given for contact like[protected], but no one can pick up the phone and no reply or no call from Paytm team side. Please as soon as possible my account unblock

Paytm has lately released new way to offer cashback on completion of collective usage of service from them like 300rs cashback on 10 recharge, 125rs cashback on 4 electricity bill payment.
I unlocked the offer of 10 mobile recharge for 300rs cashback, just when I was about to reach the target to avail offer benefit, without even asking they switched my then done recharge as 1st recharge for some other promotional offer imposed on me by them. This is happening frequently now. Moreover they do not have any customer care to resolve the issue.
They are tricking poor customers into their new web like : DO 10 MOBILE RECHARGE FOR 300rs CASHBACK . And just when customer is about to achieve, they switch the existing offer with some new offer without even asking. Then you receive the message - THANKS FOR UNLOCKING 7 PE 700 OFFER CASHBACK.
please stop making fool of peoples hard earned money.

I have been trying to change my registered mobile number for few weeks now but unable to do so even with Paytm help. Paytm standard help reply says that use 'trouble logging in' option and then 'changed my mobile number' option but there is no such option 'changed my mobile number' on paytm application.
Paytm 's voice help is also bad because you don't get to talk to real person and it's only pre-set help options thrown to you.

This is bit of frustrating.

14th september 2018 i tried to book my ticket on uts app via paytm but my money deducted from my bank account but my ticket wasn't book yet.. And after 9 days i still didn't get my money back. I tried to contact uts sealdah division also but they aren't picked up calls. I had sent a email but no response from uts. My mobile number is [protected]. I have sent you transaction detail that i had been made on that day. But still i am not be able to get my refund from uts. Its a cheating.

As per offer provided by paytm i have paid 2 times on zomato to order food. I paid 204.5/-on my 1st payment and on my 2nd payment paid 146/-. As per terms and condition of paytm i am eligible for the cashback of 50/-. But when i complaint about it paytm customercare said that i have to apply promocode blr100 but it is actually not that offer which i am availing. They said about another offer but the offer which i am availing there is not such apply of promocode written in their terms and conditions for this cashback offer to avail. I am attaching all the proofs of transactions and terms and condition of paytm.

Regarding your query with paytm care (Reference no.:[protected]
Inbox
X

Paytm care
Sep 20, 2018, 6:06 pm (2 days ago)
To me

Hi, in absence of an important information from your end, we are unable to take the required action. Thus, to resolve an issue faster and better, would request you to kindly share the concern with your order id or transaction id

Ref:_00d28dppr._5000k1o47it:ref

Veerbhadra dubey
Sep 20, 2018, 6:15 pm (2 days ago)
To paytm

Hi
Hope you are doing well. On behalf of your request please find below transaction id of that payment received from tushar kant jha.

Transaction id-[protected]

Please do needful and provide me proper response asap.

Thanks
Veerbhadra
Contact - [protected]

Sent from my iphone

Veerbhadra dubey
Sep 21, 2018, 6:54 pm (18 hours ago)
To paytm

Hi,
I am veerbhadra i have called to your customer care department for some information. Your one of customer care representatives picked my call and hold me near about 1 hour. For this i really fed of and never aspect such thing from paytm. I just want that one of your manager call me and with your representatives. You guys are really fraud and cheater. Why you never maintain data at backend whenever i call and want some information regarding transaction they always said to me that no information is showing call me after 2 hours.

Below are the names of the customer representatives.

Cc name - satya, kripa, aman kumar sharma,
Manager - shivani, mayank

Please take strict against him they guys are really immoral and dishonest.

Sent from my iphone