Claimed

PayTM Mobile Solutions Complaints & Reviews

1
Last updated Mar 29, 2024
Complaints 20035
Resolved
1738
Unresolved
18297
Quick Links
Statistics
Share
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayTM Mobile Solutions
Customer Service Contacts

PayTM Mobile Solutions Phone Numbers

Toll free
1800 1800 1234
11131
5391
Phone
+91 12 0477 0770
8034
3676
+91 12 0306 2244
5032
3039

PayTM Mobile Solutions Website

PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints page 157

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
king of comedies
from Muzaffarpur, Bihar
Report
Copy

my order is not received but show delivered

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Www.paytmmall.com

I order a boss bassheads 235 v2 in ear super extra bass earphone with mic (ocean blue) through paytm mall on 13September 2018 Order no. [protected] . It will be delivered via delivery on 16 September 2018, but the courier boy doesn't call or massage me. I have been complained about it to paytm and courier partner delivery but they doesn't listen me. I called delhivery but they doesn't reissued my complain. ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
akhilchedulla
from TADIPATRI, Andhra Pradesh
Report
Copy

pubg mobile

I have successfully completed the transaction of 600+60 uc in pubg mobile for rs. 799 on 17th september 2018. But, the product is not received yet. The amount is debited from my account. Please kindly refund my money to the saving account i did my payment. I contacted the bank regarding this issue and was told that the transaction did go through times of money ltd did received my money. So kindly refund my money thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivmohan Kahar
from Mumbai, Maharashtra
Mar 12, 2022
This thread was updated on Mar 12, 2022
Report
Copy

fraud advertisement by paytm for discounts

There is a advertisement at Kaka Shree Fuel Centre, Bawrasala (Indore) Petrol pump as attached. Saying 5% cashback.

I have used twice a time paytm for payment but not received the discounts of 5% (order id's [protected] and [protected] ),

Now they are saying that You are not eligible for the cashback offer against the order id's [protected] and [protected] as the merchant Kaka...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srikanthreddy nallareddy
from Irinjalakuda, Kerala
Report
Copy

order wrong delivered

Address:500072
Website:Paytm

My order number [protected].. Paytm fellows delivered wrongly.. I called them regarding my order.. No one lifted the call.. 4th day they lifted the call after one hour keeping on hold.. That fellows simply saying system will not support on 4 that day to raise query...

Wrong delivery is their mistake.. They have to solve...

For their mistake that bloody guys telling bloody fffff — gggg reasons......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tripurammehta56764456
from Mumbai, Maharashtra
Report
Copy

complaints - no 72279 97l78

Address:Mumbai City, Maharashtra, 400001
Website:www.paytm.com

Money deducted from bank acct, payee hasn't received.
On 28th June 2018, money transferred to SBI acct, but payee hasnt received. Asked Paytm to provide transaction id, that is generated at paytm's end while transferring from paytm to payee's bank, so that i can provide proof of tranfer to payee's bank. Paytm is not cooperating by providing transaction id & only insisting that transfer was successful !...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikram Sundesha
from Ajmer, Rajasthan
Report
Copy

bus ticket fraud

Hi team, i have raised issue regarding recent my bus journey. I explained my issue to 7-8 times to customer care representive but they are not providing me satisfaction solution.. Query ref number is.[protected].. Its regarding bus journey... Bus came late around 1 and half hour due to this i miss my next journey.. Due to their delay i faced lots off issue financially as well as mentally stress.. I want refund of my ticket....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iamsundi
from Etawah, Uttar Pradesh
Report
Copy

cancelled my order

Address:Etawah, Uttar Pradesh, 206001
Website:www.paytmmall.com

I ordered a product of havells water purifier from paytm mall they are giving huge discount on it.. I paid the amount and after a day they said we have cancelled your order that was not a discount they said that was some problem from our technical staff side..

Order number - [protected]
Amount paid - 875 from debit card
Date of order - 10 september 2018...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gagan devda
from Bhopal, Madhya Pradesh
Report
Copy

product is missing

Address:Indore, Madhya Pradesh, 452001
Website:Paytm mall

I ordered a projector on paytm mall of egate from egate ghaziabad up, on Aug 14 . I received the package on Aug 21 outside of my office address by an unknown person ( usually product delivered inside office by known person) . I got all the accessories excluding the product (projector). I raised the concern on paytm mall, they rejected twice . Then I spoke with them they asked me to wait, I waited almost a month and now they said that they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dipanshu123
from Rajgir, Bihar
Report
Copy

paytm login

Address:Ranchi, Jharkhand, 834001
Website:Paytm.com

Hello sir, i am totally harassed with paytm because i forgot my paytm password and i call about 1000 times customer care no., but every time said that '' you are not dialing a valid number ''...
I call lots of customer care number but no any benifit...
Please sir help me for paytm login...
I am calling customer care but i can not get any solution......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gairik Deb
from Mumbai, Maharashtra
Report
Copy

unauthorised payment done through paytm

Address:788006

Hi,

My mother got a call on 16th september'18 from a person giving his identification that he belongs to sbi debit card department. The guy over the call created a panic situation by informing my mother that her sbi account will get suspended because of kyc information not been updated. With that the guy also informed my mother that the debit card which she is using will get expire within next 2 days and my mother will not...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
Yaahu
from Brahmapur, Odisha
Report
Copy

ticket book irctc payment

Address:800006

Sir I just booked ticket from IRCTC payment through Paytm. Ticket not ordered but amount debited from my bank account via UPI. Paytm not noticing this transaction on its passbook. What about my money I have mail with order ID [protected] for confirmation. Customer service not responding....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramanpreet singh rekhi
from Gurgaon, Haryana
Report
Copy

my account is blocked from last 6 months

Address:New Delhi, Delhi, 110018

@Paytm

I am using using paytm from last 3 years and from last 6 month you guys have blocked my account without any reason and when i raised it you cybercell they want a statement and provided me a card last 4 digit which is not belong to me what a pathetic service you guys have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shivemishra
from Bengaluru, Karnataka
Report
Copy

cheating cancellation of orders

Address:Mumbai City, Maharashtra, 400706
Website:PAYTM.COM

Paytm / cancel करो? कुछ तो गड़बड़ है.
• the interesting story about paytm. I booked a blue tooth speaker zoook zb rocker boom box on paytm mall on 03.08.2018 vide order no. [protected] with computer craft dehradoon. While i kept waiting the order was delayed and the delivery date was extended by 2 days on every due date. When the item was not delivered, i cancelled on 16.08.2018.
• on the same...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
s s vyas
from Anand, Gujarat
Report
Copy

refund of rs. 500- from paytm

Address:Gautam Buddh Nagar, Uttar Pradesh

I have added rs. 500 in my wife's alka vyas in paytm wallat account wrongly.

After verification it was found that i have added in my wife;s other jio paytm mobile number instead of vodafone no., kyc of this number not done. My wife has already vodafone no. Paytm,.

My wife is trying to open jio new paytm but rs. 500/- is not indicating and opening. Hence, she is unable to use / send back 500 to me.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhaveshkumar vagh
from Surat, Gujarat
Report
Copy

amount deducted from bank but irctc ticket not booked

Address:Jamnagar, Gujarat, 361006

Hi,

Hi,

I have booked ticket on irctc using paytm from hdfc bank a/c and the amount debited inr 265 but irctc website showing payment pending from bank end, i checked at my bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund. I have booked my ticket on 02 sep 2018 till i don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sumit singh0979
from Jamshedpur, Jharkhand
Report
Copy

complaints no 72279 97l78

Address:Mumbai City, Maharashtra, 400001
Website:www.paytm.com

Hi i have bought two kurties. But before delivery i cancelled them. Now i have not received my money back. Cash back amount has been deducted.

When no product has been delivered how can you deduct cash back amount stating that this is rbi guidelines. It is not a small amount for one product it is 971 and for other it is 419 rupees.

I have tried calling 24*7 support number many times but was kept on hold for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kas9
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

50 days no cashback

It's been 50 days till date no cashback! Complaint id : 85853974

I'm writing this as one of the formal written complaint/grievance, as paytm has stopped replying to emails these days (Before i take other lagal actions) and it's almost impossible to get through their pathetic customer service, too useless and carefree, they don't care. They give rude & scripted replies, in case you are able to get through. If your money is stuck...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:East Singhbhum, Jharkhand, 831018

We ordered a glomin California almond raw 500g 1pkt on12sep 2018 by order no [protected] our consignment reach at jamshedpur on15 sep the Deliveryman
call me to collect the consignment he doesn't delivered your consignment at home.
If he's not delivered our consignment at home please return it and refund my money.
Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mj199
from Noida, Uttar Pradesh
Report
Copy

return of wrong product received

Address:Gautam Buddh Nagar, Uttar Pradesh

I ordered a product on 14 august 2018 it was delivered to me but the product delivered to me was different to the product i ordered i requested the return but no one contacted me for return pickup i called the help executive 4 times but they keep on saying ur product will pickup today tomorrow but no one called me i suffered a loss due to this its been going to be a month i am troubled with this...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
npx25
from Hansi, Haryana
Report
Copy

shopping issue

Website:Paytm

I purchased a bluetooth earphone from paytm. I have already done payement for it and it is not being delivered now. It was supposed to be delivered by 13th september but no clue where my product is right now. There is no updation in tracking details and whenever i try to contact them, there is no option of texting or calling just simply a pre recorded text display which says your product will be delivered by 13th sept. And when i try to call,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy