PayTM Mobile Solutions Complaints & Reviews

I'm a registered paytm merchant. I've transferred Rs.50000 from paytm wallet to my paytm bank on August 9th, 2018. I haven't received the money neither into my paytm bank nor into my wallet rill date. All the kyc verification, document submission was done. Provided all the information they've asked. I'm constantly spending more than a hour on daily basis but in vain. My 50000 has been stuck with paytm. The customer support is of no help. They constantly asks me to wait for 2 days. It's going nowhere. I want my money along with the time I've spent with customer support.

Sir/madam,
this is to inform you that on 6th aug 2018 i have ordered a product from paytm. And my order i'd is [protected] (Sugar_rush beautiful girl's rose flower appliqued sleeveless party dress in fuschia red.) and on 8th aug 2018 my status got updated as the product was shipped by the seller and it was displaying on the site that it will be reach by 23rd. Than i waited till 23rd but the product was not delivered.. Than i mailed to paytm for the same. After that on 28th i received a mail from paytm that my order has been successfully deleived as well as i updated for the same on paytm site.. (Here i am sending you all my screenshots). but layer on i come to know that we have not received any packet from paytm. So i tried to message you through the application but there on site in my order query section it displayed that the product had been delivered on 24th and with in 3 days we can register the complaint.. And 4 days got over so i was unable to register my complaint. Than i call to custom executive of paytm and told him the same... He registered my complaint with 83429510 this complaint id. And assure me to revert with in 24 hours. But i didn't receive any kind of revert. Than next day again i made a call to paytm executive abdullah was the name of executive.. This time he told me the issue is of the deleivery services. And again registered my complaint with a new complaint i'd 83595886 and again assure me to revert with in next 24 hrs.. I waited for the same but they did not reply.. This time i made a call to the courier service.. They asked me for the awb number which i can find out from paytm site.. I found the same (Awb no [protected] from paytm site.. Deepak was the name of that customer executive. He checked the status and told me that the package had not picked till now from paytm.. That's why we are unable to deleiver the product. He told me that he will talk to paytm executive and will revert me in another 24 hrs. And also registered my complaint with 1266804 this complaint i'd. After that again i call many times to paytm executive but they are unable to give me answer for this. The case is actuly crystal clear.. As the order have not been picked by the courier service how it could be possible to deleiver it.. Here i am attaching the screenshot of the latest update of my order for your convenience. So what i mean to say is if your site is unable to deleiver the product than its better for you to refund my money as soon as possible.. Everything is crystal clear.. So don't take too much time to refund my money.1 month is over.. Many times i called to paytm as well as courier service but no one is answering me.. They have not refund my money as well as the product is undelivered.
Thanks
Megha agrawal
Software engineer
[protected]@gmail.com

There was a call with an offer about a tour package. And after filling all information we clicked on pay.. then there was a call asking to pay the money through paytm. And now there is no sign of the oackage and the number is also not connecting.

The email id to contact me on is:
[protected]@gmail.com

Transaction id: [protected]
Order id:[protected]

Today around 5.00 pm i have received call from SBI for blocking of ATM card
as i gave him my ATM card no. with pin

Person has debit Rs. 49, 999/- though DEBIT card wia PAYTM NOIDA without my consent.
Transaction ID : OTHPG 181427 PTM*PAYTM NOIDA

This is false transect ion / Fraud. For that i have make complain in cyber crime in Ahmedabad.

Kindly quickly take action on this transaction. Pls stop this payment of this transaction. this is fraud transaction.

same complain also Cyber crime as give to PAYTM

While making online bill payments thru paytm app from my iphone mobile, proceed for payment tab is not responding thus i'm unable initiate electricity, broadband and postpaid mobile bill payments, please help in this regards or provide paytm contact nos so that they may help me in this regards.

I have a grievance related to the money deducted but transaction didnt completed and my money got stuck. That means total 2610 got stuck and after discussing with bank, they told that money is transferred to merchant that means paytm. Transaction ids are paytm mob/[protected]/[protected]/onli and paytm mob/[protected]/[protected]/onli which i got from my account statement. So please resolve this issue and refund my money.

Amount deducted but recharge not success
Hi,
I have tried to mobile recharge pack 696 rs using paytm two time my total amount is 696+696=1392 rs .
recharge railed but amount was deducted from my account following details are my deducted amount

09-Sep[protected]Sep-2018) TO TRANSFER
INB Paytm Mobile Solution Pvt[protected]IGAEIAFIS6 696.00

09-Sep[protected]Sep-2018) TO TRANSFER
INB Paytm Mobile Solution Pvt[protected]IGAEIABFK2 696.00

Please check and revert it back

please help.
Thanks,
Ajay

Amount deducted but recharge not success
Hi,
I have tried to mobile recharge pack 696 rs using paytm two time my total amount is 696+696=1392 rs .
recharge railed but amount was deducted from my account following details are my deducted amount

09-Sep[protected]Sep-2018) TO TRANSFER
INB Paytm Mobile Solution Pvt[protected]IGAEIAFIS6 696.00

09-Sep[protected]Sep-2018) TO TRANSFER
INB Paytm Mobile Solution Pvt[protected]IGAEIABFK2 696.00

Please check and revert it back

please help.
Thanks,
Ajay

From my Paytm Vallet payment has been released without my knowledge/my permission from September 2018 onwards. I have not authorized any payment from Sep 2018 onwards.
You may please see the following payments made/released from my vallet to recharge various mobile numbers

Mobile date amount
[protected] 6 sep 18 Rs.399/-
[protected] 6 Sep 18 Rs.399/-
[protected] 6 Sep 18 Rs.448/-
[protected] 4 Sep 18 Rs.498/-
[protected] 4 Sep 18 Rs.498/-

Request you to take an immediate action to refund the amount immediately and ensure security of valet.

Thanks P Balakrishnan [protected], [protected]

From September, several payment have been released from my valet without my knowledge/permission. since 3rd Sep 2018 onwards, I have been trying to contact customer care official but all my effort has become futile, Please ensure to give a call to me by the authorized person of paytm immediately and resolve my issue immediately
Thanks & best regards
P Balakrishnan
[protected], [protected]

I have gone to make payment electricity bill against the Con Id[protected]West Bengal State Electricity Board DCL) (Consumer Name Bapi Dey) through Net banking PayTMPaymentResponse but after proceed it shows Payment Failed. The bill amount of Rs 2440.51 has been deducted from my account. For your reference prl no. [protected]. Hope your action to be taken ASAP.

Dear sir/ madam,
I am a regular user of your paytm app with my mobile number[protected] and my email id : [protected]@gmail.com. I have paid 3 electricity bills under the cash back offer "7 pee 700 electricity offer'. Now i have to submit the fourth bill and i am trying since saturday. But after showing the bill details and amount, the processing stops, even i have more than sufficient balance in my paytm account. I am unable to pay the bill every time. And today is the last date for the online payment. Please suggest me and oblige.
Thanks.

I received 20000/- from other paytm app to my paytm bank account but amount is not received in my paytm bank account. The successful transaction made at 24 may 2018 but amount is pending to be receive. They told me that your paytm bank account is not open but i have all things account number and ifsc code. They are giving only time and time or time... Time... But not returned or not transferred in my account.
Please solve this asap....

I try to reserve through irctc from sc to mas on 03/09/18. Amount was debited by patti. But the transaction failed
Refund id:1) [protected]: 2) [protected]:3) [protected]: 4) [protected]: 5) [protected].
The above refund vouchers are not credited to my bank account till to-date (Axis bank). I request you to rectify this mistake and arrange to credit the amount. With regards. Thank you.

Dear sir
Mai amit kumar bind
From chhttisgardh ac no[protected]
Pytem ke dwar sir mere acount se 2391 rupye aligal tarike se nikal liya gya hai
Coumplain karne par sar wo paisa waps nahi kar rhe hai kah rhe hai us acount me tranfar nahi ho rha hai dusra atm dabit card no do sir mera request hai iska deatil chahiye shine.com.in par ye 10rupye ke bahane acount se paise deduct kar le rhe hai. Thanks
Amit bind
[protected]

I have taken bus card worth 169 which is valid for 5 bookings cashback of 100 each but after one booking it I saying promo code is valid only for once I was trying for 2 weeks but no response from paytm everytime they will tell 24 hrs we need to wait

Mobile [protected]

I bought an item on marvel future fight gaming app but i did not get an item, the purchase is not showing on google pay and even i did not get any mail regarding this... I just a got a massage of diduction of money i m sending a screenshot show of massage.. Reference number is available in massage... Pls kindly complete my transaction or refund my money...
Date of purchase - 6 sept 2018
Time - 12:13 pm

My tikona user id is [protected]
I have paid the tikona bill and not got the message about the payment my balance has been debited (1655.34)
And plz look after this matter
My transaction id is paytmapp1118554 i got cheated by paytm as i am not satisfied about the payment and its wrong that my money is with paytm as i use it as a online payment wallet

Beware of Paytm Products, they are selling the products through unauthorised sellers of the products.

Due to this, all warranty of the product will be null & void. Company is not going to entrtain the warranty of the product if purchased from this type o[censored]nauthorised sellers.

regards

rakesh rawal
+91 [protected]

I have ordered mi note 5 pro 6gb ram and received mi note 5 pro 4gb ram, i have followed multiple times by mail and call but they don't understand my situation only one answered from paytm team, we are not replace it and not refund provide your order,

So kindly suggest me what i can do for further action.

Thanks,
Jayprakash
[protected]