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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 159

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H
Hallo g
from Indore, Madhya Pradesh
Sep 12, 2018
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Address: Bhopal, Madhya Pradesh, 462001

While making online bill payments thru paytm app from my iphone mobile, proceed for payment tab is not responding thus i'm unable initiate electricity, broadband and postpaid mobile bill payments, please help in this regards or provide paytm contact nos so that they may help me in this regards.
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    R
    from Mokokchung, Nagaland
    Sep 12, 2018
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    I have a grievance related to the money deducted but transaction didnt completed and my money got stuck. That means total 2610 got stuck and after discussing with bank, they told that money is transferred to merchant that means paytm. Transaction ids are paytm mob/[protected]/[protected]/onli and paytm mob/[protected]/[protected]/onli which i got from my account statement. So please resolve this issue and refund my money.
    Sep 12, 2018
    Updated by [email protected]
    i have a grievance related to the money deducted but transaction didnt completed and my money got stuck. initially i paid for Rs. 1305 on[protected] but is failed and i tried again and it also get failed that means total 2610 got stuck on[protected] and after discussing with bank, they told that money is transferred to merchant that means paytm. Transaction IDs are PAYTM MOB/[protected]/[protected]/Onli and PAYTM MOB/[protected]/[protected]/Onli which i got from my account statement. so please resolve this issue and refund my money.
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      M
      Maheshsukhla565in565
      from Mumbai, Maharashtra
      Sep 11, 2018
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      Address: Mumbai City, Maharashtra, 400005
      Website: Www.paytm.com

      Amount deducted but recharge not success
      Hi,
      I have tried to mobile recharge pack 696 rs using paytm two time my total amount is 696+696=1392 rs .
      recharge railed but amount was deducted from my account following details are my deducted amount

      09-Sep[protected]Sep-2018) TO TRANSFER
      INB Paytm Mobile Solution Pvt[protected]IGAEIAFIS6 696.00

      09-Sep[protected]Sep-2018) TO TRANSFER
      INB Paytm Mobile Solution Pvt[protected]IGAEIABFK2 696.00

      Please check and revert it back

      please help.
      Thanks,
      Ajay
      I have been trying to call the helpline but after keeping me on hold for 30 mins no one is ready to answer the call. Since May my problem is not solved.
      Request all the users instead of paytm use Tez. Paytm services are horrible
      I ordred vr its cost its 62 0 rs the courier came and give the product after opening it the upper part of the vris broken the date of the incdent is 6 th september 2018 ido not no the cleint name and the resolution is to return and refund
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        M
        Mahesh raja579
        from Mumbai, Maharashtra
        Sep 11, 2018
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        Address: 396210
        Website: Www.paytm.com

        Amount deducted but recharge not success
        Hi,
        I have tried to mobile recharge pack 696 rs using paytm two time my total amount is 696+696=1392 rs .
        recharge railed but amount was deducted from my account following details are my deducted amount

        09-Sep[protected]Sep-2018) TO TRANSFER
        INB Paytm Mobile Solution Pvt[protected]IGAEIAFIS6 696.00

        09-Sep[protected]Sep-2018) TO TRANSFER
        INB Paytm Mobile Solution Pvt[protected]IGAEIABFK2 696.00

        Please check and revert it back

        please help.
        Thanks,
        Ajay
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          B
          Bamala
          from Chelakara, Kerala
          Sep 10, 2018
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          Address: Palakkad, Kerala, 678004

          From my Paytm Vallet payment has been released without my knowledge/my permission from September 2018 onwards. I have not authorized any payment from Sep 2018 onwards.
          You may please see the following payments made/released from my vallet to recharge various mobile numbers

          Mobile date amount
          [protected] 6 sep 18 Rs.399/-
          [protected] 6 Sep 18 Rs.399/-
          [protected] 6 Sep 18 Rs.448/-
          [protected] 4 Sep 18 Rs.498/-
          [protected] 4 Sep 18 Rs.498/-

          Request you to take an immediate action to refund the amount immediately and ensure security of valet.

          Thanks P Balakrishnan [protected], [protected]
          I am unable to complete my kyc i don't know why so please help me .
          I had more than 350 rupees in my paytm account ..I booked an Uber ride and paid 45 rupees from paytm to the cab driver but after transaction I was left with only Rs.9 in my account...
          On 3rd of July, I tried to add money from bank to paytm wallet for shopping but unfortunately amount debited from account but not added in the wallet.
          the paytm is responsible or not for this mistake?
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            B
            Bamala
            from Chelakara, Kerala
            Sep 10, 2018
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            Address: Palakkad, Kerala, 678004

            From September, several payment have been released from my valet without my knowledge/permission. since 3rd Sep 2018 onwards, I have been trying to contact customer care official but all my effort has become futile, Please ensure to give a call to me by the authorized person of paytm immediately and resolve my issue immediately
            Thanks & best regards
            P Balakrishnan
            [protected], [protected]
            Kindly delete my paytm account permanently [protected] bcoz I asked for refund.. but there is no response for my query.. so kindly consider my query and help me to delete my account.. permanently... Thanking you..
            Hi,
            From 2 days daily in morning received fake calls regarding paytm company,
            He says you done online shopping from paytm and you are our lucky customer like that. please take strict action about this. i received call from number [protected]..!
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              P
              pagetech
              from Kolkata, West Bengal
              Sep 10, 2018
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              Address: Kolkata, West Bengal, 700102
              Website: www.wbsedcl.in

              I have gone to make payment electricity bill against the Con Id[protected]West Bengal State Electricity Board DCL) (Consumer Name Bapi Dey) through Net banking PayTMPaymentResponse but after proceed it shows Payment Failed. The bill amount of Rs 2440.51 has been deducted from my account. For your reference prl no. [protected]. Hope your action to be taken ASAP.
              My account is deleted
              Luhar jamil umar's reply, Sep 5, 2018
              Deleted my account
              Luhar jamil umar's reply, Sep 5, 2018
              Paytm account my deleted
              Payment without upi authentication how it is hapoening. this is unacceptable
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                J
                jindal munish
                from Chandigarh, Chandigarh
                Sep 10, 2018
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                Address: Moga, Punjab, 142001

                Dear sir/ madam,
                I am a regular user of your paytm app with my mobile number[protected] and my email id : [protected]@gmail.com. I have paid 3 electricity bills under the cash back offer "7 pee 700 electricity offer'. Now i have to submit the fourth bill and i am trying since saturday. But after showing the bill details and amount, the processing stops, even i have more than sufficient balance in my paytm account. I am unable to pay the bill every time. And today is the last date for the online payment. Please suggest me and oblige.
                Thanks.
                My account open
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                  V
                  vishu13july
                  from Ahmedabad, Gujarat
                  Sep 9, 2018
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                  payment not received

                  Address: Gautam Buddh Nagar, Uttar Pradesh
                  Website: www.paytmbank.com

                  I received 20000/- from other paytm app to my paytm bank account but amount is not received in my paytm bank account. The successful transaction made at 24 may 2018 but amount is pending to be receive. They told me that your paytm bank account is not open but i have all things account number and ifsc code. They are giving only time and time or time... Time... But not returned or not transferred in my account.
                  Please solve this asap....
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                  B
                  Balaguru Apparaju
                  from Avinashi, Tamil Nadu
                  Sep 9, 2018
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                  Address: Chennai, Tamil Nadu, 600037
                  Website: Customer care at IRCTC

                  I try to reserve through irctc from sc to mas on 03/09/18. Amount was debited by patti. But the transaction failed
                  Refund id:1) [protected]: 2) [protected]:3) [protected]: 4) [protected]: 5) [protected].
                  The above refund vouchers are not credited to my bank account till to-date (Axis bank). I request you to rectify this mistake and arrange to credit the amount. With regards. Thank you.
                  I am a paytm kyc agent from last tow week, last week i have done 30 kyc and 20 savings bank account but i am not receive my payout
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                    A
                    amit kumar bind
                    from Morena, Madhya Pradesh
                    Sep 9, 2018
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                    Address: Surguja, Chhattisgarh, 497116
                    Website: shine.com.in

                    Dear sir
                    Mai amit kumar bind
                    From chhttisgardh ac no[protected]
                    Pytem ke dwar sir mere acount se 2391 rupye aligal tarike se nikal liya gya hai
                    Coumplain karne par sar wo paisa waps nahi kar rhe hai kah rhe hai us acount me tranfar nahi ho rha hai dusra atm dabit card no do sir mera request hai iska deatil chahiye shine.com.in par ye 10rupye ke bahane acount se paise deduct kar le rhe hai. Thanks
                    Amit bind
                    [protected]
                    Sep 09, 2018
                    Updated by amit kumar bind
                    Dear sir
                    Please refundebal my 2391 rupyyes in my ruppes by peytem sullation pvt.Ltd
                    Tranjction id[protected] date- 8/09/2018
                    time - 5:31pm debited by axis bank
                    Sep 09, 2018
                    Updated by amit kumar bind
                    My ac no-[protected]
                    INB/[protected] /pytem mobile solution pvt li.Ited ke dawar 2391 rupye Date 8/09/2018 ko 5:31 pm on transfar huye hai please sir refund my rulees in my acount thanks
                    Regaurd
                    amit bind[protected]
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                      V
                      Voggu Pavan
                      from Bengaluru, Karnataka
                      Sep 8, 2018
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                      Address: Bangalore, Karnataka, 560100
                      Website: Paytm

                      I have taken bus card worth 169 which is valid for 5 bookings cashback of 100 each but after one booking it I saying promo code is valid only for once I was trying for 2 weeks but no response from paytm everytime they will tell 24 hrs we need to wait

                      Mobile [protected]
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                        M
                        Mukesh651808
                        from Katihar, Bihar
                        Sep 8, 2018
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                        I bought an item on marvel future fight gaming app but i did not get an item, the purchase is not showing on google pay and even i did not get any mail regarding this... I just a got a massage of diduction of money i m sending a screenshot show of massage.. Reference number is available in massage... Pls kindly complete my transaction or refund my money...
                        Date of purchase - 6 sept 2018
                        Time - 12:13 pm
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                          S
                          Sanket@8879
                          from Mumbai, Maharashtra
                          Sep 8, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400011
                          Website: Tikona.com

                          My tikona user id is [protected]
                          I have paid the tikona bill and not got the message about the payment my balance has been debited (1655.34)
                          And plz look after this matter
                          My transaction id is paytmapp1118554 i got cheated by paytm as i am not satisfied about the payment and its wrong that my money is with paytm as i use it as a online payment wallet
                          +1 photos
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Dear Subscriber,

                          Greetings from Tikona.

                          We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

                          Regards,
                          Tikona Care.
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                            R
                            rakesh43246
                            from NEW DELHI, Delhi
                            Sep 8, 2018
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                            Address: New Delhi, Delhi, 110059
                            Website: www.paytm.com

                            Beware of Paytm Products, they are selling the products through unauthorised sellers of the products.

                            Due to this, all warranty of the product will be null & void. Company is not going to entrtain the warranty of the product if purchased from this type o[censored]nauthorised sellers.

                            regards

                            rakesh rawal
                            +91 [protected]
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                              J
                              jayprakash thakor
                              from Ahmedabad, Gujarat
                              Sep 7, 2018
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                              Address: 380061

                              I have ordered mi note 5 pro 6gb ram and received mi note 5 pro 4gb ram, i have followed multiple times by mail and call but they don't understand my situation only one answered from paytm team, we are not replace it and not refund provide your order,

                              So kindly suggest me what i can do for further action.

                              Thanks,
                              Jayprakash
                              [protected]
                              +3 photos
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                                A
                                arviii
                                from Mumbai, Maharashtra
                                Sep 7, 2018
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                                I have ordered fabstone blue raglan hooded t-shirt from paytm app of rs. 368 including shipping charges order no. [protected] which has been delivered on 30/08/2018. But when i opened up the box it was wrong product.. They send b simple t-shirt which is different from the image.. No hooded nothing... Also they have not given me credit of 10% cashback on first upi transaction... I contacted paytm several time they said it will be processed after 3 days now after wasting lot of time they are saying i am not eligible for this... How pathetic service is they are providing... I know it's my first transaction i'd not they should provide me details which was my first transaction from this upi... They have wasted lot time... Now as a compensation i need my whole order amount back or same t-shirt free of cost... They have wasted my lot of time in this... Kindly do the needful...
                                +1 photos
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                                  M
                                  from Mundi, Madhya Pradesh
                                  Sep 7, 2018
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                                  Address: Barwani, Madhya Pradesh, 451551
                                  Website: Paytm

                                  I am mahesh malviya from barwani. I booked two uniq mini s6 bluetooth wireless earphone order no. [protected] order date 29/08/2018 and receive date 5/09/2018 but i got only one uniq mini s6 bluetooth wireless earphone in the packet. Online payment done on debit card but received one item.
                                  Kindly look at this matter.

                                  Regards
                                  Mahesh malviya
                                  [protected]
                                  +1 photos
                                  Sep 07, 2018
                                  Updated by [email protected]
                                  I am Mahesh Malviya from barwani. I booked two uniq mini s6 Bluetooth wireless earphone order no. [protected] order date 29/08/2018 and receive date 5/09/2018 but I got only one uniq mini s6 Bluetooth wireless earphone in the packet. Online payment done on debit card but received one item.
                                  Kindly look at this matter.
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                                    jayaramu. G
                                    from Bengaluru, Karnataka
                                    Sep 7, 2018
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                                    I have ordered camera last light and paid an advance amount of rs 3000 as the product is not been ordered and the balance of my paytm wallet is 0 soo kindly iam requesting you to refund my money back to the wallet iam requesting lot lot soo for details of my paytm account and for clarification my number :[protected] soo kindly refund my amount which is been transferrred to an unauthorized person please...
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                                      Nafih Puthen
                                      from Alappuzha, Kerala
                                      Sep 6, 2018
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                                      Address: Palakkad, Kerala, 679554
                                      Website: Paytm.com

                                      I booked a bus ticket for 16th of auguest 2018 and then the bus got cancelled, and i got a sms, refund amount :900 rs, and then i also went to their app and pressed 'bus got cancelled'

                                      And then i waited for many days and i thought i will get refund soon, and then i mssaged them through query and they are saying my refund is denied because i took more than 15 days to message them

                                      And then in query they told, you are valued customer, we will give you the refund back and then they never responded too

                                      Booking id -[protected]
                                      +2 photos
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