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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 178

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B
bijoy136
from Pune, Maharashtra
Jun 28, 2018
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Address: 673612

My registered mobile number [protected]. I accept money through paytm merchant qr code from mobile number [protected] twice rs 2200, one 08:40:09 am order id [protected] wallet transaction id [protected] and 12:14:03 pm order id [protected] paytm payment bank account transaction id m472282

First amount credited in my account with utr#[protected] on 11 june 18. But another amount cannot settled till date. I contact your customer care assistance they give me time 24-48 regularly from 14 jun 18. The internal team and account team work with my quiry since 14 jun 18. The account team verify my account statement and approve for payment but amount still pending.
+5 photos
Jul 13, 2018
Complaint marked as Resolved 
Jul 13, 2018
Updated by bijoy136
Payment settled by One97 Communications Limited on 12 Jul 2018
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    T
    Taiyab Mithaiwala
    from Chennai, Tamil Nadu
    Jun 28, 2018
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    Address: Chennai, Tamil Nadu, 600001
    Website: carlinglogxpress.com

    Future electronics
    No. 237 hymnus blvd pointe claire,
    Mobile no.+[protected] delivery guy no. [protected]
    Courier website www.carlinglogxpress.com

    A chat assisted fraud company. Full cheating.. Please don't trust them... No website no products.. Don't get cheated. I was redirect to there olx page. Ask me to pay 5000inr at initial and balance at time fo delivery and after shipping they told me. Shipment to india is done and ask me to pay 5000inr more. With no other option i paid and later they asked me to pay full amount of 17000inr which i paid and after that delivery amount of 5000inr. Which also i paid. They gave me tracking id. Then on next day they told me that there is extra item and ask me to pay 22000inr so there product is mispacked. I said i am not able to pay. I ask them to deliver the item what i paid for or give me the refund. Then they guarenteed that you pay 7000inr and you will get ur product delivered. So i paid that too. Then once again they came with some other story saying that your product got stuck in india customs department you have to pay 5000inr more. I paid that too. I told them i will give a complaint, they told me what ever you wanna do u can do now nothing will happen you pay the balance and get the procuct. So i paid 10000inr to them but still didnt got my product. Totally i have paid them 54000inr by paytm and the paytm number is [protected] (Arun balaji b).
    I have provided the screenshot of payment done.

    So i humbly request you to please help me in getting my refund back
    From this fraudster (Arun balaji paytm no.[protected])
    Myself
    Taiyab abbas mithaiwala
    Mobile. [protected]
    +8 photos
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      K
      KURMAPU PRAVALLIKA
      from Vepagunta, Andhra Pradesh
      Jun 27, 2018
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      Address: 530017
      Website: Paytm

      Two continous days i had same encounter with paytm. One is regarding flight tickets and one is regarding bill payment. Both amounts to 5000. Iam worried about my money. Because of this blockage i faced lot of trouble. I contacted helpline number but told me 45 days to wait. Is this any kind of joke? And why is this happened to me twice continuously. Why is paytm become a trouble with all these failures?
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        S
        Sagar Ujjwal
        from Delhi, Delhi
        Jun 26, 2018
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: www.paytm.com

        Last friday[protected] i have done a payment of 700 through paytm upi but the receiver didn't receive money, he told me that he does not have any account linked to his number.

        After doing transaction it is showing successful.

        From last three days i am continuously calling and writing to patym but not a single response received from paytm side.

        This is level of customer support.
        I am totally disappoint with the behavior they are showing towards there customer.
        I am Rahul.I have a complaint against paytm that they are using my wallet without my login.It shows the lack of security.They just deducted my wallet balance of 179 rs on Recharge.
        My Order id is 63616832
        Plz check and make refund my balance.
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          B
          Bkiran23
          from Ahmedabad, Gujarat
          Jun 26, 2018
          Resolved
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          Address: Nashik, Maharashtra, 422003

          On 24june2018 I was trying to book the ticket for nashik to shegaon. At first when I tried to book a ticket irctc app with paytm as a gateway shown me that transaction failed (money is diducted from my bank account) . Now when I checked the bank details even the transaction failed at that time but money is deducted from tbe bank and irctc app is showing "payment status: pending from bank end"
          Please refund my money back. Below are attached transaction details
          Transaction ID : [protected]
          Gitanjali exp : 12859
          +1 photos
          Jun 27, 2018
          Complaint marked as Resolved 
          This is not resolved yet, and paytm changed teh status to resolved. I havent get my money refund yet. The IRCTC app is still showing pending from bank end. Money is deducted from my bank account. This is very ridiculous service from paytm gateway. Please reopen the ticket and refund my money asap.
          Jun 27, 2018
          Updated by Bkiran23
          My money is not refunded yet by paytm, so it is not resolved. Please mark ticket to open again and refund my money bak asap. Also before resolving ticket let me know when and on which app I will get my money back.
          bhai Paytm mera total 28000/- kha gaya hai. & IRCTC me dekhate hai payment pending, transation hua hai 22 & 23 march.
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            Ś
            Śü Ñņý
            from Mahbubabad, Telangana
            Jun 26, 2018
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            Yesterday I transferred Rs.11, 000 From my Paytm Payments bank to my brother account. The amount is debited from my account but not credited to my Brother accouny.I wrote many complaints to paytm 24/7 services but they are not responding properly. Please take an action of these issue and send money to recipient account. And Also the customer care also not responding on this issue.
            +2 photos
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              M
              Mail2gati
              from Mumbai, Maharashtra
              Jun 26, 2018
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              Address: Mumbai City, Maharashtra

              I ordered 750gm pediasure and rs.155 worth vim dishwashing liquid. The delivery came one day late and when he came the package was opened and not properly sealed and after checking the products i found that one product was missing. So i called the delivery man and he wasn't answering the call. On complaining about the matter to paytm service they also didn't took any further action.
              My Paytm has logged out itself and need a password and i have forgot the password now i am not able to reset a new password to my account its been 15 days i have called the customer care as well they are saying there are some technical problem its a useless app please dont install this [censored] app.
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                P
                Paresh Garg
                from Ludhiana, Punjab
                Jun 26, 2018
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                Address: Sangrur, Punjab, 148035

                I bought fastag on 25.6.2018
                For rs 150 with 150 in its ac . As it tried use it at toll ways it marked it as black listed as not having sufficient balance in it . When i called customer care they called it a technical issue from there side and now they are not giving any reply fot it .balnce in my paytm wAllet is 500 andb150 is in fastag.felt like frauded by the company
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                  A
                  Arshadempire
                  from Ernakulam, Kerala
                  Jun 26, 2018
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                  Website: Paytm.com

                  I had done a recharge of rs 459 from my account [protected] on the number [protected] my state bank account balance is deducted and the paytm app shows that recharge is successful. But no recharge has been recieved on the number yet. I look forward to quick resolution or will be forced to take legal action against the company along with the other grievers.
                  Jun 26, 2018
                  Updated by Arshadempire
                  The complaint has been resolved.
                  Dear sir my Paytm Account Temporarily blocked please I want unblock my Paytm Account
                  My Paytm Number [protected] please Help sir urgent

                  money deducted from account, no recharge done - Comment #3139520 - Image #0
                  Paytm people have deducted Amount from my Wallet without any reason, but not deposited/ transferred to my Bank .I have sent them so many emails. They just don't care for their customers. Inefficient and unprofessional Company. Highly disgusted.
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                    D
                    DevenChavda
                    from Ahmedabad, Gujarat
                    Jun 25, 2018
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                    Hello,

                    I have added 299/- to paytm wallet of my wife through net banking on yesterday (24-jun-2018) night around 22:47.

                    Paytm user id with this issue is [protected].

                    I have a attache a screen shot of successfully completed the transection from bank and transection id is [protected].

                    I got a below message from bank as well.

                    Your a/c xx6390 debited inr 299.00 on 24-jun-18 22:47:56 * avenuesn[protected]https://secure.paytm.in-[protected] * through net banking.

                    I request you to look this issue and add money to paytm wallet or my bank account.
                    Money deducted but not recharge and merchant Jio also give in written, See attached but no body refund my money and harassing me

                    issue while adding money to paytm wallet through net banking - Comment #3139530 - Image #0
                    Hallo sir
                    my name suresh
                    my mobile no [protected]
                    I am ticking book to karnavati train no12933, payment deduct, and Erurr and not confirm pnr no, payment deduct rs 214 rs, plese solution

                    Transaction id atach file

                    issue while adding money to paytm wallet through net banking - Comment #3139555 - Image #0
                    issue while adding money to paytm wallet through net banking - Comment #3139555 - Image #1
                    Payment Ref no[protected]F[protected] IS SUCCESSFUL PAYMENT 450 FOR [protected]@icici but merchant have not received plz return my money soon . UPI Ref no is ICIfecf8ad254b400c90f1338a8b28e29f
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                      L
                      Lokeshmeena97
                      from Delhi, Delhi
                      Jun 25, 2018
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                      Address: 110022

                      I have an paytm banks account and i made transaction of rs 10000 using paytm upi (reference number[protected] but money is deducted from my bank and upi transaction is failed.i want my money soon as possible.my upi address is [protected]@paytm and reciver's upi address is [protected]@paytm.
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                        L
                        Laimayum Satishkumar
                        from Imphal, Manipur
                        Jun 25, 2018
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                        Address: Imphal East, Manipur, 795001
                        Website: if you cannot receive call so your customer care no. remove

                        Call cannot receive? why should be given customer care no. and 24*7.
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                          D
                          Dhanashri Andhare
                          from Mumbai, Maharashtra
                          Jun 25, 2018
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                          I paid electricity bill through Paytm on 8th June 2018 for which I got message as transaction successful. When I checked on mahadiscom portal then the bill was not paid.

                          I started receiving messaged by Paytm that my bill is due on 19th June despite of payment done on 8th June. I paid the bill on 19th June through mahadiscom site as it was last day to pay the bill.

                          Now I'm chasing paytm for my money but they are not responding properly and sending same copy-pasted message again and again.

                          My simple request is - I should get my money back from Paytm to whom I paid.

                          Chasing different operators for different issues is not feasible. That's why we use apps like Paytm. Otherwise what is use of it?
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                            S
                            Sandeep Bn
                            from Kodungallur, Kerala
                            Jun 25, 2018
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                            Address: New Delhi, Delhi
                            Website: www.paytm.com

                            I added rupees 5000 into my PayTM wallet on 25-06-18. It was to send it across to a friends wallet. I have the KYC done through driving license which is valid for a year. However to send money to a user it only allows Aadhar KYC ( Another case of forcing Aadhar on consumers ). The app is showing continous errors and preventing me to do the Aadhar KYC, I have called customer care 5 times and they cut my call each time. I want my money reimbursed into my bank account as it is unethical to force Aadhar KYC on me, and at the same time, not have an effective system for me to even register for it
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                              V
                              Varunkohli437
                              from Hyderabad, Telangana
                              Jun 25, 2018
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                              Address: New Delhi, Delhi, 110085
                              Website: Marks electronic

                              Dear paytm, i m marchent on paytm hence i have issues like 3-4 days my buissness paytm account not open so that i am suffering that type of problem please resolve my problem my no. [protected] marks electronics.its very wrong pathatic. Please resove mostly customer going
                              +1 photos
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                                A
                                Aarti C Waddar
                                from Chennai, Tamil Nadu
                                Jun 25, 2018
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                                Address: Chennai, Tamil Nadu, 600058
                                Website: PayTM Mobile Solutions

                                I tried to book the ticket through irctc on 21/06/2018 the corresponding train number is 17311 (Mas vasco exp). The tickets were not booked but amount of rs. 980.39/- has been deducted from my sbi bank account. Now in irctc portal it says"pending from bank end". Transactions was done through paytm m gateway using debit card. I have contacted irctc regarding this, but they are saying they have not received the amount. The amount was not refunded into my account and regarding this i have given reminder emails (Email query reference numbers is : 72807132, 72468951,[protected] to paytm team but so far i have not received any kind of response from paytm team.

                                My mob no : [protected]
                                I have same Problem, Transaction done 22 june, 5 times deduct 3760 from my PAYTM wallet, But irctc say not received the amount, & pay tm Say transaction successful.
                                I'm trying to apply promocode but there is a technical issue in applying the promo code

                                irctc train ticket not booked. payment pending from bank end - Comment #3138169 - Image #0
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                                  M
                                  Mythily A
                                  from Mysore, Karnataka
                                  Jun 25, 2018
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                                  Address: 560078
                                  Website: PAYTM

                                  I had done recharge of my docomo no [protected] for rs 40, this recharge payment order no is [protected]. My paytym user id is [protected], its deducted from my account hdfc bank, but i did not get balance in sim card. There is no recharge is done by your department no one is helping out. Please i demand my balance rs 40 to hdfc bank account return in my account. I want my money back or recharge me soon.
                                  For Foundation course I made an online payment of rs9200..but then the internet went slow and they're saying transaction not verified .Whereas my bank account is debited with that amount.Plz see to this issue.
                                  Contact me-- [protected]@gmail.com
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                                    S
                                    Sagar Ujjwal
                                    from Delhi, Delhi
                                    Jun 25, 2018
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: www.paytm.com

                                    Last friday[protected] i have done a payment of 700 through paytm upi but the receiver didn't receive money, he told me that he does not have any account linked to his number.

                                    After doing transaction it is showing successful.

                                    From last three days i am continuously calling and writing to patym but not a single response received from paytm side.

                                    This is level of customer support.
                                    I am totally disappoint with the behavior they are showing towards there customer.

                                    And i will tell every one not to use this app so called paytm.
                                    Jun 26, 2018
                                    Updated by Sagar Ujjwal
                                    How much time will you take to respond.
                                    Error in choose seat in sunny trade center inox ...i have choose but it cant select seat ...some error is displayed that i have submint in you ..so plz take me my problem seriously as soon as possible...thank you

                                    I want to know status of the transaction. - Comment #3138137 - Image #0
                                    Dear sir
                                    I forget our paytm password of my mob no-[protected] so pls help me as soon as possible its urgent for few transactions.
                                    Thankful
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                                      Y
                                      Yash Vadi
                                      from Aurangabad, Maharashtra
                                      Jun 25, 2018
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                                      Address: Rajkot, Gujarat, 360004
                                      Website: consumercomplaints.in

                                      I mistake to send my money to another account in how to refund this money i know refund money but how to refund money i not know please suggest me how to refund this money in my account in please give me solutions i kindly request you please suggest me this i do to paytm wallet to payment another bank account please suggest me i kindly request you please please help me i send to another bank account in
                                      +1 photos
                                      I did the transactions 10000 to 10 beneficiary, in history it showing cash back earned 100, but practically I did not get the cash back, plz help me out... Same was happen to me two times

                                      mistake to send money another ac - Comment #3138162 - Image #0
                                      mistake to send money another ac - Comment #3138162 - Image #1
                                      Dear Sir
                                      I paid train ticket fee of Rs 204.25/- through my paytm account ( amount deducted from my SBI account) but ticket not generated. Pls refund the same.
                                      M.no: [protected]
                                      Message received:

                                      Thank you for using your SBI Debit Card 519XX8282 for a purchase worth Rs204.25 on POS PAYTMWAL1210203 at PTM*PAYTM txn# 018743.
                                      I was added 500 ₹in oure a/c and recharged with 199, 149 and 50 after that transaction again added 1650 and pya for ticket after that I checked oure balance that's looking 70.95 ₹ only why
                                      I call costumer care but I have no response what I do?
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                                        M
                                        Monica Mahadik
                                        from Pune, Maharashtra
                                        Jun 25, 2018
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                                        Address: 411033
                                        Website: Paytm

                                        Hello team,

                                        This is about order number [protected]. I mistakenly recharged incorrect vodafone number with amount 150rs. Hence request you to assist me with this issue.
                                        Please find below details

                                        Correct mobile no - [protected]
                                        Incorrect mobile no - [protected]

                                        I have raised query in app as well. Query ref number is 72747066.

                                        I am trying to call customer care which is not connecting to operator section (I think there is no such way to contact paytm team)
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