On 24june2018 I was trying to book the ticket for nashik to shegaon. At first when I tried to book a ticket irctc app with paytm as a gateway shown me that transaction failed (money is diducted from my bank account) . Now when I checked the bank details even the transaction failed at that time but money is deducted from tbe bank and irctc app is showing "payment status: pending from bank end"
Please refund my money back. Below are attached transaction details
Transaction ID : [protected]
Gitanjali exp : 12859
Jun 27, 2018
Complaint marked as Resolved This is not resolved yet, and paytm changed teh status to resolved. I havent get my money refund yet. The IRCTC app is still showing pending from bank end. Money is deducted from my bank account.
This is very ridiculous service from paytm gateway.
Please reopen the ticket and refund my money asap.
My Order id is 63616832
Plz check and make refund my balance.