PayTM Mobile Solutions Complaints & Reviews

Hi I am sending this mail as the customer care of paytm has told me to send it. Paytm Cash Txn ID [protected] and bill desk id is #c613c36b149b331a0171 on date 14/06/2018.
bank txn id:[protected]

for the order i had place on domino's pizza's website For Rs 576 but as i was not able to see my order there i called domino's people they said that here we have not recevied any order so we will tell your bank/ paytm operator to refund your amount.
transaction screenshot is attached, money is debited from my account but dominos not received that amount.so sir i cant wait more for this refund of RS 576 . plz send me the refund as soon as possible. and kindly do the needful. Thank You

I had Order pen drive on Paytm Mall Referance: (Paid for OrderPaytm Order#[protected]Transaction ID [protected]-06-12 01:09:39 PM)

Payment debited by Internet Banking Referance: (12-Jun-2018 TO TRANSFER INB One97 Communication Ltd [protected])

Order No. [protected]
12 June 2018, 1:07 pm
Order total 599/-
Sony Micro Tinny USB 2.0 16 GB Utility Pen Drive With OTG adapter And Card Reader (Multi Color)

Which is cancalled by me for some reason. order showing Cancellation Process Initiated but amount not reflecting in my bank account or paytm account. That's why i'm seeking the refund earliest.

Where should i contact for refund? Where i getting my money back?
I have paytm account named on Amita s Raval & mail id is amu88.[protected]@gmail.com.

I Request you to do the needful & refund my amount.

I m vipin sharma my registered email id is [protected]@gmail.com.

I m doing transactions from my paytm payments bank and i just got logout and called customer care many time but there is no response from the custmer i m having amount in y paytm payemnts.

What is this is i m mad if we are using and transcting from paytm

There is no solution worst service from paytm

My registered mobile no. Is [protected]

Respected sir/madam

I have made of payment of 5000 by your app but transaction failed. Amt have deduct from credit card but payment neither recieve by me nor by another customer.

My kyc is updated also.

Attached file submitted of failed transaction.
Please do the needful at the earliest.

Regards
Rahul jaiswal
Bank of india
Bisalpur branch
Mob no [protected]

I am saikat mondal residing in kolkata. I ordered a screen guard and i found it not appropriate for my handset and i returned. An unknown person called me ([protected]) and told me that i won a car from his company. I was shocked that he is familiar with my transaction ofpaytm. Totally data breach by paytm. Take a action against them. Order no.[protected]

I was purchased a earphone by paytm. But it was damaged. When i have put the refund money complaint. My complaint has reject by paytm. I[censored] not give me any solution i will be take any serious action. Because i have rights to do that. You cant do like this any costumer. Its very bad. So please give any solution very soon. When i call on costumer care help line no-one is give me any solution.

I have booked two flight tickets in paytm for 10 th may. booking ID are Booking ID
[protected]
Booking ID
[protected]
. The air india cancelled two flight tickets. mail from air india(Dear Passenger / Travel Partner,

Air India flight AI9559 Chennai-Vijayawada on 10-Jun-2018 stands cancelled. For further details please contact AI Tollfree [protected].

Thank you for choosing Air India.

Regards,
Smruti )

Air India Air India

BOM SPACE CONTROL OFFC
BOM SPACE CONTROL OFFICE

LOCATOR/CONTROL NO.: JBWFM
DATE/TIME: 09JUN18/1550

SALES AGENT/UPDATE: 9996 /008

FOR PASSENGERS: TICKET STATUS:
KEMISETTY/MOUNIKA TICKETED

[protected][protected][protected][protected]

SUN 10JUN 18
CANCELLED ITINERARY
AIR INDIA LIMITED 9559 S
CODE SHARE FLIGHT OPERATED BY AIRLINE ALLIED SERVICES LIMITE
DEPART: CHENNAI, INDIA 1040 TERMINAL: 1
ARRIVE: VIJAYAWADA, INDIA 1210
*** CANCELLED DUE OPERATIONAL REASONS KINDLY CONTACT AI OFFICE ***

Regarding your query with Paytm Care (Reference No.:[protected]
Inbox
x

Paytm Care
Jun 10 (3 days ago)
to me
Dear Hari,

Thank you for contacting us and apologies for the inconvenience caused.

Please be assured that we are working on resolving your concern at the earliest and will get back to you with the order status within next 48 hours.

We would like to inform you that the airlines usually take time to verify request and respond accordingly.

We seek your understanding and patience in this matter.

Please let us know in case you need any further assistance. We are also available 24X7 on our customer care helpline no.[protected]

Regards,
Paytm Care

I did yesterday night upi transaction rs 5000 in paytm by using phonepe upi but amount is deducted rs 5000 and get sucess but beneifciary not get money and also transaction o[censored]pi in phonepe not shown...
I contact paytm but they not accept phone call, tried 5-6 times for 30-40min nobody pick call in paytn, that kind of service given paytm us...
Then i tried phonepe serive center tgey accept in 1st call and tell me paytm know about this... So paytm please give my money back rs 5000, that kind of service i never imagine from paytm... Worst bank: (

Your customer service is third class, do you know that? I keep on trying to your customer care no ([protected]) but they [censored] receive any call, but after 10 or 15 minutes call was automatically entered.

How can i reactive my deducted money from my bank? My transaction was failed but why i didn't receive my deducted money from paytm?

Hi yesterday i recived a call from sbi credit card department and they ask for reward points and ask for details and then generate a otp and ask for sharing. I provide the details and then they do a transaction of 9825 rs from sbi card 468743*2768. Kindly treat it urgently and do the needfull. The transaction is held on 12th june 2018 at 01:10 pm.

Regards,
Amit tiwari (+91-[protected])
Mail id : [protected]@gmail.com

Paytm is becoming day by day worst. Not giving proper service to customers. Without any notification they are closing merchant account not giving proper solution to customers too many numbers person get confusing where to call before they are good but now don't believe on Paytm when you have too many options

I didn't received the cashback for my upi transaction. I already met with the terms and conditions of this offer.in my profile it show that you will received your cash back within 24 hours but 24hours already passed away.
I met with the terms and conditions of the offer on 12th june 2018 at 11:17 a. M. I already get done my kyc.
Pls solve my problem. I think that paytm is a trusted aap but after this offer i lose my faith from this app.

Hi yesterday i recived a call from sbi credit card department and they ask for the reward points and ask for details and then they generate a otp and ask for sharing. I provide the details and then after they do a transaction for two times. The amount is 9825 & 9826 rs. Through my card 468743*2768. Kindly treat it urgently and do the need full.

Regards,

Amit tiwari (+91-[protected])
Mail id : [protected]@gmail.com

I made transacyion on 8/6/2018 of rs. 10000. Unfortunately the transaction got rejected from paytm side but amount deducted from bank. I called paytm customer care for help they are sending me same copy paste msg, that they have escalated my issue to concerned department and you will get your money in 3 working days. Today is the 4th working day. I did not receive my money yet.
Ref :[protected]

Without my consent or asking cvv, payment released from my credit card. When i ask the reason kotak blocked my card and now asking 100 rps for new card - again without my consent. This is fraud and no one giving answer to my questions. Raised several sr too. My number [protected] please contact me asap and i am not including more details due to security reasons to avoid further discrepancy.

I have being online fraud by this number [protected] 12/6/18 of 5999 & 699 which was given online. I had called him regarding my transaction issues of 20000 which i had done on 11/6/18 which was failed but the money was been deducted from my account but didn't reach the account i did and there has been no response from your side where as i have being trying to contact your paytm customer care plus mailed you at [protected]@paytm.com but still. Please help out to get back this money and look into this matter asap.

Hi,
Yesterday, I had transferred Rs.320 on 11th June'18 which got deducted from my paytm wallet but was not credited to the shopkeeper.
Not getting proper resolution on this issue. I am also trying to connect your customer number and not getting anything. The worst experience I have got using Paytm, they don't even have customer care service on phone for such issues...

Here you can find the details.
Paid for order 'Sunil kumar singh #[protected]'
Wallet Txn ID: [protected]

Regards,

ORDER ID: [protected]

I am reporting a case of fraud both by PAYTM.

As you can see in the screenshot attached named 1 and 2 - I bought this AC which said in the AD description that it has warranty of " 1 year on product and 10 years on compressor" . This is the sole reason I purchased it in the first place.

I then reported to the customer care in my old ticket and they replied to me confirming that it is " 1 year on product and 10 years on compressor " warranty as you can see in the Screenshot attached named 3.

I then got the product registered by Voltas believing the lies put on the website and voltas customer care registered my product but it is only 5 YEAR ON COMPRESSOR and NOT 10 years as mentioned in the ad while purchasing the AC.

Now I go back to the site to see the AC I purchased, it has also been updated as "Warranty:1 year on product + 5 year on compressor" - TOO LATE AS I HAVE SCREENSHOTS OF IT SAYING 10 YEARS.

I not only have the screenshot of product description on the website as proof but also a mail by the customer care confirming the same which are both strong evidence.

I demand a fair compensation as this fraud is conducted by PAYTM. I would have bought a AC from OGeneral or some other reputed company who gives 10 year compressor warranty. PAYTM IS SELLING THEIR VOLTAS ACs i.e. TATA BEING CONTROLLER OF BOTH COMPANIES through FAKE ADs and cheating customers to the tune of Rs.25, 000. This is not a small amount to let go.

I will go the consumer courts as me being a lawyer need not spend any fee on the matter, and also to various other blogs and social networking sites and report this FRAUD AND SCAM by PAYTM.

No wonder international giants like amazon and soon flipkart are in a much better position than paytm in e-commerce.

On 8th June I got a refund of Rs 15128 from merchant for returned order. It was paid through HDFC Bank card. But till date Paytm is keeping the money in wallet only and not returning it to credit card. On contacting customer service of Paytm by phone they are rudely saying they wont return the money.
Please help.

Paytm cancle my order. The product reached my city and paytm cancle my order. My order no. is [protected]. Please solve my query and give me my product. I want strict against and my product me. I trust in your judgement and i know your service is not wrong.

I ordered through paytm mall, my order number is [protected].

Please solve query and give me justice.

Thank you