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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 181

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S
shraddha ro wo raghvani
from Mumbai, Maharashtra
Jun 17, 2018
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Address: Mumbai City, Maharashtra

I have ordered two product but received only one and my order reflects the product have been delivered after that i have called couriee company from their end order has delivered but i have received only one single product. you guys have very bad customer service.my ordered number is [protected]. bad customer service really bad i am not able to contact them i have wasted my money purchasing product from paytym waste service ever
Worst customer care and server very worst I complained 10 days ago but issue not resolved then I am complaining on consumer care

not received my product - Comment #3131653 - Image #0
not received my product - Comment #3131653 - Image #1
not received my product - Comment #3131653 - Image #2
not received my product - Comment #3131653 - Image #3
not received my product - Comment #3131653 - Image #4
Dear sir,
On 16.06 18 i had booked a ticket from sullurupeta to visakhapatnam through tatkal. In payment option i used ubi debit cardand payment was successful but i didn't get the ticket somewhat error shown.. so please send me money

not received my product - Comment #3131690 - Image #0
Sir,

On 13.06 18 i had booked a tatkal ticket from sullurupeta to visakhapatnam for 14/06/2018 journey.
but ticket was not booked, at the same time money deducted from my bank. In payment option i used ubi debit card and payment was successful but i didn't get the ticket somewhat error shown.. so please refund my money as earliest. its already 10 days over. I furnish the details of ticket as below.

please do the needful.

not received my product - Comment #3136555 - Image #0
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    prason chettri
    Jun 17, 2018
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    Website: www.paytm.com

    Payment of rs. 174 received by paytm! Your order no is [protected]
    3:51 pm, jun 17 2018
    Payment summary
    Dc transaction no [protected] rs. 174
    Order total rs. 174
    No balance is added to my wallet, whereas it is deducted from bank.
    No response from customer care numbers, some numbers says wrong number dialed.
    Finally managed to reach customer care, but they put us on hold until the call gets disconnected.
    No reply to the written text complaint sent by the customers. Please help.
    I am student and i need that money for emergency.
    +1 photos
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      A
      ankur chuchra
      from Narnaul, Haryana
      Jun 17, 2018
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      Address: Mahendragarh, Haryana, 123001
      Website: Mobichem

      Sir, i have ordered some medicine through paytm wallet no. [protected] from mobicem order id no. [protected] on 05.06.2018 but my order has not received till yet and my deducted amount 1017.00 rs. Not received back till yet. Kindly do the needful. So the amount has been back in my paytm wallet please. Sir, i have ordered some medicine through paytm wallet no. [protected] from mobicem order id no. [protected] on 05.06.2018 but my order has not received till yet and my deducted amount 1017.00 rs. Not received back till yet. Kindly do the needful. So the amount has been back in my paytm wallet please.
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        S
        shripadbhosale
        from Mumbai, Maharashtra
        Jun 17, 2018
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        Address: Mumbai City, Maharashtra, 400007

        Shripad bhosale, mobile no :[protected]

        I had purchased a ear phone (Delivered on 29 may), however the same was not in working condition. Hence i opted to send a return request on 30th may which was accpted by the vendor. However till date there is no pickup of the item.
        The courier partner authorized for the pick up are providing false reasons that they are not able to contact me. Ive already provided my alternate number. Both the numbers are in working condition. Even after raising several complaints the comapny (Paytm mall) is still failing to take appropriate action.

        My order details are as follows:
        Order no:[protected]
        Complaint no: 70324311
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          N
          Nick
          from Bengaluru, Karnataka
          Jun 17, 2018
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          Address: 560025

          On a recent tripon 29 may 2018 i have been double charged for the following toll transaction ids for which i have not received any response to emails or my phone conversations despite being promised the same.

          Toll txn id - [protected] double charged - 90 rs
          Toll txn id - [protected] double charged - 50 rs
          Toll txn id - [protected] double charged - 90 rs
          Toll txn id - [protected] dobule chaged - 60 rs

          This is daylight robbery and paytm should be booked for fraud.
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            T
            Techy Track
            from Varanasi, Uttar Pradesh
            Jun 16, 2018
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            Address: Barabanki, Uttar Pradesh, 225001

            I had sent rs1750 from [protected] to
            [protected] to buy google play console account but after taking money he had blocked me on whatsapp and did not respond to me. When i complaint to paytm costumer care they had me me scammer paytm bank account details
            Scammer bank account number is
            [protected]
            Ifsc code is pytm0123456
            Bank name is paytm payments bank
            +1 photos
            Gold sell amount not credited...2 gold sell amount still not credited...I have already complaint regarding this problem but since from there is no response... customer care not assist me...
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              S
              Sama pavankumar
              from Bengaluru, Karnataka
              Jun 16, 2018
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              Resolved

              Website: paytm.com

              Date : 16 june 2018
              I’ve done upi transaction today to receivers account at 12:19 pm with an amount of 200 in paytm. Transaction is successful but didn’t received money
              It has been more than 10 hours and receiver didnt get the money
              Upi reference id :[protected]
              Paytm is not lifting the call and not responding to the raised complaint.
              Please help me and take a legal action on behalf of customers
              Paytm is a fraud application and smart in looting customers
              +1 photos
              Jun 22, 2018
              Complaint marked as Resolved 
              True
              I made a paytm valet payment on 27.06.18. To no broker. Com .for rs 3538.82 It was cleared by their payment gateway CC avenue. But after 6min on the same day same amount was deducted which I checked with CC AVENUE not processed by them . I provided many times my transaction and order ID. But a very irresponsible response from your side. I thought it's a genuine payment mode. But such a cheating has happened in my account. I will move to consumer court with regard to this. Why do you give customer care number?
              My issue is not solved. Customer care is 100% failure.

              money deducted but did not received in receiver's account - Comment #3143677 - Image #0
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                S
                sud9
                from Kolkata, West Bengal
                Jun 16, 2018
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                Address: Mumbai City, Maharashtra, 400020
                Website: slcm.manipal.edu/Payment.aspx

                Date 16/6/18. Ref: bil/[protected]/[protected]. Amount: 372010.62. Used paytm gateway to make a payment via netbanking but the payment was redirected to paytm mobile solutions and not to the desired destination. From icici bank to manipal institute of higher education. It is a large payment and needs to be redirected urgently to the university as it is the educational fee. Before 20 june 2018.
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                  P
                  pradeepv67
                  from Mumbai, Maharashtra
                  Jun 16, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh
                  Website: paytmmall.com

                  Dear team,

                  I had placed an order for daikin 1.5 ton 5 star (2018) inverter split ac on 27th may 2018 and it was supposed to be delivered by 3rd june, 2018. Its 16th of june today, i have no communication by when my product would be delivered to me. For the last 13 days, i have been calling @paytmcare and everytime they have the same response that my product will be delivered soon. It's been 13 days delay in delivery and still they haven't done any cross check why my product delivery has been delayed. They still don't know how long it will take to get my product delivered to me. After raising so many issues, they didn't bother to give me a single call back. I am going to give patym a notice to deliver the product with 48 hours else i am going to consumer court to initiate legal action in this matter.

                  Order id: [protected]
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                    C
                    Chavan Sandip
                    from Pune, Maharashtra
                    Jun 16, 2018
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                    Address: Pune, Maharashtra, 412307

                    I had purchased cloths in brand factory on 15th june 2018 & paytm offer was if anyone purchase for rs.3000 they will get 600 rs.in the form of below details-
                    250 paytm cash back & 350 rs movie voucher. I got the 250 cash back but movie ticket voucher not received yet. I have been chasing for my movie ticket with paytm but not getting any revert from patym team.
                    I have attached screen short.
                    +1 photos
                    Jun 16, 2018
                    Updated by Chavan Sandip
                    My paytm complaint is against Query Ref No[protected] & Order no is-[protected].
                    I had purchased cloths in brand factory on 15th june 2018 & paytm offer was if anyone purchase for Rs.3000 they will get 600 Rs . in the form of below details-
                    250 Paytm Cash back & 350 Rs Movie Voucher. I got the 250 cash back but movie ticket voucher not received yet. i have been chasing for my movie ticket with paytm but not getting any revert from patym team.
                    I have attached screen short.

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                      R
                      Ravikumar D
                      from Bengaluru, Karnataka
                      Jun 16, 2018
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                      Address: 560039

                      Hi all,

                      I have placed an order, but unable to cancel and also not able to reach customer support as well.

                      Even i sent mail also, but not responding from paytm end.

                      Please suggest me on how to proceed. I have received few more complaints in the recent days.

                      Also please let me know, if required any more info.

                      Unable to call on given contact number also.

                      Thanks
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                        B
                        Bajirao Mohite
                        from Kolhapur, Maharashtra
                        Jun 16, 2018
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                        Address: 415409

                        Dear sir,

                        I had made payment of rs.45990/- on 25/05/2018 to ebay through paytm wallet for mobile purchase.

                        Ebay cancelled my order on 26/05/2018 and refund my amount rs.45990/- on 29th may 2018, but, till date the said refunded amount is not credited in my bank account or paytm wallet.

                        Many times i called and sent mails to ebay and paytm, ebay said that"they refunded rs.45990/- on 29th may 2018 to your original payment mode" but, they not provided the valid proof of refund and paytm said that "the amount is not received from ebay, transaction was failed"

                        Exchange mails to received from paytm to ebay and ebay to paytm., but, again and again paytm tell me "contact ebay" and ebay tell me "contact paytm". No one can give valid reason or take necessary action to clear my refund request.

                        Sir, please guide me what to do regarding my refund of rs.45990/-

                        I have all the call recordings and mails received and sent from ebay and paytm.

                        Bajirao vilas mohite
                        Dear Customer(Bajirao Mohite),

                        We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                        Regards,
                        Team eBay
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                          Nikhil Ranjan Sharma
                          from Vijayawada, Andhra Pradesh
                          Jun 15, 2018
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                          Website: Paytm.com

                          I was adding an amount of 50000 to my paytm wallet but transaction was declined and since 10 days my money has not been added to my bank account and moreover [protected]@paytm.com is highly unresponsive to this matter. It was my college fees and i am suffering because of paytm. Its high time if i dont get my money back i will lodge fir against paytm. Paytm if you people are reading this contact me i am in urgent need and frustrated with your system.
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                            princegoel4000
                            from Suriapet, Telangana
                            Jun 16, 2018
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                            Address: New Delhi, Delhi, 110033

                            I recharge my wallet for rs 19 through upi the transaction is succesful at upi but rs 19 nt coming in my wallet. The money goes to one 97 comm. @ axis bank upi address of paytm. My wallet is nt recharge.
                            My registered paytm number is
                            Mentioned above.
                            Register my complaint & contact me as soon as possible at above number.
                            Register my complaint as soon as possible.
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                              Rinkal Jain
                              from Sagar, Madhya Pradesh
                              Jun 15, 2018
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                              Address: Jhabua, Madhya Pradesh, 457661
                              Website: Paytm

                              Sir mene 18may ko retrun to bank kara tha 20000 ka vo abhi tak mere bank account me nhi aaya h

                              Transaction i'd - [protected]

                              Paytm nuber mera [protected]

                              Sir mene paytm walo ko mera bank statement bhi bhej diya h or mujhe bob walo ne docket number diya h 17370711

                              Plz mujhe mera payment refund kardo i request 4 u plz help me paytm seebhi koi help nhi mil rahi h plz
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                                Latika Biswal
                                from Hyderabad, Telangana
                                Jun 15, 2018
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                                Address: Hyderabad, Andhra Pradesh, 502032

                                My paytm ac has been blocked for placing order. Genuinely, as per my choice and requirment i have returned some items but i didn't know that there is some policy for returned limitation. And also you can check how many items i ve purchased and kept. This month i purchased a lot items due to family function.

                                So will you please confirm when my placing order will be activated.
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                                  harsh388
                                  from Noida, Uttar Pradesh
                                  Jun 15, 2018
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  I made an order with order no.[protected] (Bajaj frio 23 ltrs personal air cooler (White) on 12th june, 2018 having upi transaction no[protected]. It was booked by kitchen homez.
                                  Product was delivered on 14th june. I found later that wrong product is delivered and that too defective one. Attached is wrong product delivered. I want correct product to delivered and wrong one to be taken back asap. Already wasted so much of time.
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                                    प्रतिक कुलकर्णी
                                    from Nashik, Maharashtra
                                    Jun 14, 2018
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                                    Address: Pune, Maharashtra, 411007

                                    Hello there,

                                    I have payment made through [protected]@icici on 26th may 2017 from bhim upi.

                                    Payment is released from the bank (Confirmed) and not received by recipient box8 (Confirmed).

                                    I tried very hard getting connected to paytm support but never got to talk to anyone.

                                    Please respond to this message and resolve the issue.

                                    I have screenshot of bhim upi which i can share.

                                    Please do this on priority.

                                    Thanks,
                                    Pratik
                                    Sir i ordered night lamp and they delivered me i dont know kind of selfie stick thing which is not at all relatable to my order... please help me out they have cancelled my return request too... neither they are refunding my money back nor they are replacing product... courier person is also not picking calls... please help me asap..

                                    refund not received box8 - Comment #3129977 - Image #0
                                    refund not received box8 - Comment #3129977 - Image #1
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                                      Sayantan Shome
                                      from Kolkata, West Bengal
                                      Jun 14, 2018
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                                      Address: Kolkata, West Bengal, 700010

                                      I had 436 rupees in my paytm payments bank but i don't know why my money got deducted. Please help me out of this problem and solve this as soon as possible this amount got deducted this evening without proper reasons and when i am trying to reach help of paytm i couldn't connect to help desk.
                                      I really need the money as soon as possible
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                                        yogesh2008
                                        from Srivilliputhur, Tamil Nadu
                                        Jun 14, 2018
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                                        E ticket booked on irctc through paytm wallet on 1st May and cancelled on 10th may.irctc said:settlement id:[protected], refund date:12th may, amount:1400, remarks:refund successful.But till date refund not credited.PNR:[protected], Transaction id:[protected].My email id:[protected]@gmail.com.I have used my icici debit account.My greviance already launched in irctc.
                                        Dear IRCTC, I booked my ticket money debited from my account but i don't get ticket.please resolve my problem.asap

                                        refund not received till date - Comment #3129991 - Image #0
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