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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025

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PayTM Mobile Solutions reviews & complaints page 184

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Address: New Delhi, Delhi, 110095

On 10/06/2017 my money has been deducted from my paytm wallet and the notification they gave is withdrawn against dispute.
Transaction details :- i already done complain mail to [protected]@paytm.com
My total amount has been deducted ₹12855.03
Wallet txn id : [protected]
Date 10 june
Time 05:41:26
Paytm team kindly resolve this issue as soon as possible.
Regards,
Chand mohammad

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S

sharik siddiqui

from Adampur, Punjab

Jun 11, 2018

Dear sir humne apna phone Micromax Q463 paytm se order Kiya tha 14oct2018 ko or go ab 7 months k baad problem de rha tha to Micromax service center le KR gyaa vha mere ko pta Chala ki Jo phone humare paytm se order Kiya tha vo Micromax Ka original handset nhi he kis k Karan vo hum ko warranty provide nhi KR sakte so plz help me thank

D

Diksha beigh

from Delhi, Delhi

Jun 11, 2018

I have to book my tickets. .Pl solve it as soon as possible

Diksha beigh's reply, Jun 7, 2018

Tickets booking is not possible. .plz help ..as soon as possible

K

Kritik Jain

from Jaipur, Rajasthan

Jun 11, 2018

Dear team, please help us.
we send a money into wrong bank account by mistake
my registered number is-[protected]
amount send 3250
bank detail of consignee that amount send:-J. Pradeep Kumar. Karur vysya bank. A/C.no. [protected]. Pragathi Nagar branch. IFSCCODE: KVBL0001466..
please revert my money its a honble request to u

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I have done payment of 2003.06 rs from my icici bank account through paytm on 25 may 2018 but payment got fail and money deducted from my bank account. I did not receive refund. I talk to my bank customer care regarding this they said money is in paytm bank and i should have to contact beneficiary bank. I talked to paytm customer care but they did not help me. I sent query on paytm app so many time, they replied that i will get the money within 10 days but now it is more than 10 days but still i did not get my money back. I got fed up try to reach p. Aytm customer care
Find the below mentioned beneficiary/biller details:

Payee name: paytm

Payee account number: [protected]

Payee ifsc code: pytm0123456

Payee vpa: [protected]@paytm

Customer details

Name: devika gupta

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Y

Yadav Harikesh

from Dehra Dun, Uttarakhand

Jun 11, 2018

Paytm velet amount 5000 detect but this amounts not received my bank account

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I had booked a ticket from the irctc mobile app. But i did not get the ticket due to non availability of ticket and the amount was proceeded for refund. For the payment i used my punjab national bank debit card. Now the app is showing that the refund was credited to paytm m bank but till now i have not get my refund.
Kindly solve the issue and provide me my refund amount.

The transcation no -[protected]
Refund id -[protected]
Bank name-paytm m
Bank reference id :85215228153821490741421

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Address: Pune, Maharashtra, 411009

I have transaction from paytm wallet on 26 may 2018 for purchasing medicine from medlife, but this transaction fail (₹626.40) and my money didn't refunded to my wallet transaction i'd for ordering medlife medicine orders is #or7914xa-004a, paytm txn id is [protected].
Total payment diliverd through paytm to medlife is ₹626.40 and my paytm wallet ballance was 627 at the time of transaction i'd at 11.30 am on 26 th may 2018.

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Website: Www.paytm.com

I booked a ticket Rs.377.86 on irctc app through paytm..paytm only showing that transaction is successful but irctc clearly stated it was failed...i send them the proof...but the simply send me a mail they we eat ur money...cntact irctc simply..

Dont use Paytm..use paytm i[censored] have excess of money

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I have recharged my mobile of Rs50.
I have used a code that will give me 20rs cashback but the recharge is successful and the 20Rs cashback is not transfered in my acount. My account number is [protected]. I have recharged in this number [protected].please gibe my cashback of Rs 20 in my account. Thank u

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Address: 787033

On 31.5.18 i have used the paytm payment gateway to book the ticket through irctc. Amount was debited from my sbi account but the ticket was not booked. Now irctc has refunded the money to paytm for cancelled booking but paytm is not refunding to my bank account till now. When will i get the money credited to my account.. The transaction id and details i have attached with this complaint

Jun 10, 2018

Updated by [email protected] I have used paytm gateway to book a ticket of irctc on 31.5.2018. The money was deducted from my SBI account but the ticket was booked.. After two days irctc has refunded the money to paytm. But till now my account is not credited by that amount from paytm..So I need a solution from paytm and want to know when I will get the money in my account

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My last order omron digital thermameter is cancelled but not get refund. I am cancelling this order due to they delay order to dispatch till 3 day after receiving order. My order status they shown me return pending from last 50 hours. And i have also one serious complaint paytm helpline numbers useless because they not attempt call everytime. If they not solve my problem immediately i will go to conumer court.

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I received a call from this number ([protected]) claiming to be calling from shop mart, a vendor of payTM. They had details of my purchase history along with my address details.

In the call i was informed as my last purchase was during some promotional period, they are offering one of the following gifts
1. Dell/Hp laptop
2. LG Ac
3. 18 Karot Jwellery set
4. Sony Bravia / Samsung TV

To avail the gift i have to purchase any item from paytm worth 3000/- The catch is instead of paying payTM, you have to pay to shop mart where they will ship my order along with my gift.

The same person talked to me pretending to be from accounts team when i enquired why should i pay to shopmart and refused to send any email confirmation untill i make the payment.

This is clearly fraud. And paytm should take responsibility for leaking customer data.

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Address: Pali, Rajasthan

I am becoming a paytm partner.i have an register in paytm bc agent but dont open my account in paytm golden gate app. i need help. mene paytm bc agent link pe registration kr liya lekin fir bhi meri id paytm golden gate app me nhi khul rhi hain so i need a help. please koi help kro koi batao paytm golden gate ke liye registration kaise karte hain .

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Address: Hyderabad, Andhra Pradesh, 500020

On[protected] rs: 1587/- and rs: 3428/- deducted from my credit card for paying electricity bills but electricity department not recived
Made a phone call to paytm customer care on mobile number [protected] to know about this transaction on 9-6-18
He taken all the card details and made transaction of rs: 24999/-at paytm [protected] as reference number and again he is trying to make another transaction
I got doubt and refused to tell otp number
Transfer all my deducted money to my credit card immedeatly

Jun 09, 2018

Updated by Manohar Gangaram Refund on above matter

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If you are planning to use paytm extensively, stop. I transferred 1000 rupees to paytm on 29 jan 2018, and it never reflected in my account. I clearly showed them the bank transaction details, order details and date. I have been speaking to them for 4 months now on that shameful app and received automated responses 90% of the time.

The few times that they showed promising replies, and i waited, i was disappointed yet again with an automatic reply.

What sort of a payment processing company cannot track down a transaction given all the details?? Is your money safe with them at all? I lost 1000 rupees and i am still fighting a battle on that disgusting chat to get my money. Think twice before you transact large amounts.

Paytm, you just lost a faithful customer. Your customer care is a joke and you have absolutely no respect for people's money.

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M

Mogla Danish

from Mohali, Punjab

Jun 11, 2018

I was send money to another account and he was received message but paytm wallet have no money and my balance also reduce

M

Mogla Danish

from Mohali, Punjab

Jun 11, 2018

I was send money to another account and he was received message but paytm wallet have no money and my balance also reduce

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On 26th may 2018, i was making payment to icai through paytm gateway and amount was deducted from my bank account. But later i got message that transaction failed and refund shall be credited to my bank account within 7-14 days. So i paid again via paytm gateway.

But today is 9th june and i have not yet got refund.

Tried to call paytm customer care but they never transfer the call to service person.

Really fade up with this kind of service by a company of paytm statute.

Kindly refund the amount to my bank account.

Thanks and regards
Mahesh
[protected]

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Address: Ghaziabad, Uttar Pradesh, 201009

Dear sir i have purchased s9 mobile dg communication at 24/3/2018 order i'd [protected] through mr rahul employe of samsung india. My 6000 rs not refunded till date. I have followed continue but my amount not refunded till date
Please take action against my complain
Otherwise take in legal action against samsung and samsung employee and dg communication
Jatin yadav s/o jagmohan yadav
62 - a, shiv sadan surya enclave gt road ghaziabad
Up 201009
[protected]

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Address: Pune, Maharashtra, 412207

Website: paytm.com

Hello paytm team,

Please find the attached screenshot.

One of my friend (Suraj +[protected] transferred 20 k using paytm wallet to my hdfc account but still i have not received the payment.

We both have done transactions earlier using paytm wallet but there was no issue. It used to get transferred within the seconds but now somehow amont did not get transferred.

All the bank account details were correctly entered. We have already submitted kyc documents to paytm.

Please help me to get this amount transferred to my hdfc account. This is an emergency.

Thank you,
Vaibhav kaware

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Address: New Delhi, Delhi, 110010

Sir,
I had booked one item in paytm on 05june 18.
Any my item delivery date is on 06 june.
Bt till now i had not received my shipment.
Everyday i'm getting 1 mail stating dat ur shipment is re-scheduled to next date.
Will u plz tell me more how many years i have to wait for my shipment. I had complaint so many times to customer care also bt there is no helpful reply.
Sir plz help me out to deliver my item as siin as possible.. My awb no is[protected]
A details of order has been attached, plz refer attach file.

Jun 09, 2018

Updated by Alam916824 Sir,
I had Booked one item in Paytm on 05June 18.
Any my item delivery date is on 06 June.
Bt till now I had not received my shipment.
Everyday I'm getting 1 mail stating dat ur shipment is re-scheduled to next date.
Will u plz tell me more how many years I have to wait for my shipment. I had complaint so many times to customer care also bt there is no helpful reply.
Sir plz help me out to deliver my item as siin as possible..my AWB NO IS[protected]
A details of Order has been attached, plz refer Attach file.

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Address: New Delhi, Delhi, 110094

Website: Paytm mall

Sir i have ordered a mobile online by paytm mall they have send us a tile piece with heavy weight inside the packed box. All other accessories are present but mobile they have not send. The packet was very cleanly packed but inside the packet the box was opened by one side. The packet was made open in front of the poatman. Video also we made.
Please sir look to this matter. Day by day these frauds are rising.

Thank you
Mamta verma

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Address: 125050

Paytm had deducted amount of rs 3000, 2500, 320 without my permission... I had complaint to paytm more than 5 time but no action had been taken place regards my problem.. Dont use paytm bank... No bank has the authority to deduct balance without permission.. Kindly look into the matter. I suggested do not use the paytm. Its a fake bank having no rules..

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Address: 530017

Dear paytm team,

In visakhapatnam, andhra pradesh i called to krishna (Ph no-[protected] and [protected]) to do my kyc, but he opened a merchant account for me, with named surya gift shop, from that i made transaction on[protected]Ref no[protected], and transferred rs 5000 to [protected], but the amount not received by him. And after several times calling to [protected], i raised the complaint with no[protected], and it was one week back. And now calling to your toll free number, they are asking me submit the documents and persons from visakhapatnam — krishna and shiva varma ([protected]) not answering my calls.
Kindly check and reverse my rs 5000 immediately or i will go legally against those visakhapatnam people and paytm.

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B

Backbenchers World

from Haldia, West Bengal

Jul 6, 2018

One of my frnd send me Rs100 but o did not got any msg or notification.
He gave me the uti no. But customer care is not receiving call
I have tried 5 times from yesterday.
Around 45 mins each.
My call was on waiting.
Plz solve my problem

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Yesterday i made an order of a shoe of size-7, but then i came to know that my shoe size is 8 (Uk). So i decided to cancel the item and make a fresh order of my need. But when i placed the order again, i found that the cash back offer is not available as i place the order twice in a month. But my question is that, how can the order is placed twice, as the first order is cancelled? Another question is that, may i avail the cash back for my cancelled product if i place the order twice? In fact the product, i cancelled is my choice but i also wish to get the cash back offer on placing the order again or on cancelled order. Kindly explain me detail whether i'm eligible to avail the offer or not?
I also tried to call your customer care executive but all my attempts failed. They made me wait for several minutes and disconnected the call without passing any information.

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