PayTM Mobile Solutions Complaints & Reviews

I had done the metro recharge on 11.06.2018 through Paytm 100/- in my card
54473357 but the amount has not been credited in my DMRC account.
It is requested that either Credit worth Rs.100/- in my Metro Card Number 54473357 or refund the amount in my Paytm Wallet no [protected].

Name -Harsh Bihani
Card number[protected]

Please take this on priority.

Rajesh
hrsh.[protected]@gmail.com

I had transferred rs. 1200 on 17th may'18 which got deducted from my bank account but was not credited to the beneficiaries account.
Not getting proper resolution on this issue from last 1 month instead of sharing all the bank details and screenshots of transaction, they are just forwarding auto emails on paytm. The worst experience i have got using paytm, they don't even have customer care service on phone for such issues.

Dear team,
I have complaint many time in your customer care on phone or done mail also but no body can get me any reply and any other information regarding my query so request to you please do the needful because i have done one upi transaction of rs. 25000/- with paytm on 07.06.2018 and its successful in paytm but receiver can not received money till date and i have also attached screen shot of transaction my registered mobile number is [protected] and alternate number is [protected] my transaction id number is ptmcc0369347c014be197d88d2a77e02e33. And reference id is[protected] so request to you we have already wait last 7days but transaction not done till date so please do the needful for further activity for better relationship with customer so that we can trust on paytm continues
Please do the needful and if possible please arrange call back me on my mobile my mail id sharma. [protected]@gmail.com, sharma. [protected]@mahindra.com
Thanks in advance

Mera account [protected] number se ha 15 days se block kr diya ha aur ab unblock b nhi kr rhe ha aisi chize maang rahe ha jo ma provide b nhi kra sakta hu mere paytm me 4500 rs se upper amount ha mene 7 to 8 time paytm me call ki ha hamesha muje bolte ha aap wait kre itna time nhi lgta ha aur na hi yeh solution de rhe ha mene apni hdfc ki statement b di ha but yeh keh rhe ha 14/04 me 2000 rs add hue the uski statement do mene btaya woh mene apne student se fees k paytm me liye the 2000 rs uski statement ma provide nhi kra sakta hu phr b woh uski statement maang rhe ha jo possible nhi ha

Paytm se mai power bank online magaya dha par jo product muhje mila hai wo product duplicate hai aap ke paytm mai product ko dekheya kush hor tha par delhivery mai nikala kush hor kya aap hamme bewakoof samjte hai ke hame pata nahi chalega jeh duplicate hai ke nahi bekar paytm campany sala aaj se bad kabi bi nhi product order kruga aur dhanyavad aapka. Fake company………👿

I did a transaction of ₹5000.After few processing paytm shows successful but beneficiary did not receive the money.How can they show successful transaction.But my money is also deducted.The upi reference id is[protected].I need that money urgently.

Now a days paytm has also started to rob customers money very easily with the saved card details in paytm.in every few hours my amount was getting deducted by paytm. Till now its almost rs. 2000 /-from my card in four transcation of rs.450/- for reference im attaching my summary details of card payment and paytm order history. After speaking to the customer care they were repeteadly disconnecting my call and finally took a complaint. I don not have a single transaction on 11th jun 2018 but amount was deducted by paytm on 11th. I have dropped a mail to paytm customer care, but no resolution still???

Comming to bus operator cancelling the bus service and asking me to speak to paytm customer care for refund. I just got a message that amount has been refunded. I still did not get the refund, its been almost 3 days, im still waiting for my refund.
Attaching this screen shot again for reference.

When did paytm start such cheap fraud activities???

I had added money to pay for my redbud ticket using paytm but the money didn't get added up and now i don't know what am i supposed to do and there is no forum to complaint also. Paytm should atleast provide with customer care number so we can approach them directly. Please i would ask you to look into this and get my money either added up in the wallet or refunded

Dear sir/ madam. My name is
K mutharaju, my used paytm login mobile number is [protected], i am also working in paytm team of my roll & responsibalities is update the customer kyc in adhaar & other documents. My goldan gate application also login in this same mobile number [protected]. Please i will requested you, please stop in me used paytm wallet amount transfer to any bank account please not deduct in any nominal charges. Because of i am working patm team. Thank you.

On 10th june at 5.31 pm, i transferred rs. 800 from my paytm wallet to another person's paytm wallet. I got the message from receiver that transaction failed. I checked my account and found about transaction failure while money was deducted from my wallet. I called up paytm helpline no [protected] where a lady advised me to ask receiver to give a call to paytm to get his issues sorted. I want to ask why a person who is to receive money is made to call paytm when it is my responsibility to make payment to him. Subsequently she advised me to ask receiver to log out and re-log in to his paytm account to receive money which i find is completely ridiculous. Thereafter, i talked to another person namely saurabh who after checking my account informed me about failed transaction and assured me the amount will be credited back to my wallet within 24 hours of failed transaction under the complaint reference 70415189. When i inquired about the reasons, he gave me lame excuse of technical server error. Later on i took up the matter with paytm directly through their portal helpdesk messaging services. Their response was even more baffling. First they mentioned that the transaction was successful and when i subsequently challenged them with facts and their inconsistent responses, they are now saying to have patience and my issue will be addressed in 2-5 working days.
This is utter nonsense. This is the matter of trust and credibility and i have serious doubt about their work ethics. I can't trust them for my small amount of rs. 800, leave aside using their services for higher amount..

Paytm stop false advertisement on media...

Requesting you to take this issue appropriately.
Thank you...

On 10th june at 5.31 pm, i transferred rs. 800 from my paytm wallet to another person's paytm wallet. I got the message from receiver that transaction failed. I checked my account and found about transaction failure while money was deducted from my wallet. I called up paytm helpline no [protected] where a lady advised me to ask receiver to give a call to paytm to get his issues sorted. I want to ask why a person who is to receive money is made to call paytm when it is my responsibility to make payment to him. Subsequently she advised me to ask receiver to log out and re-log in to his paytm account to receive money which i find is completely ridiculous. Thereafter, i talked to another person namely saurabh who after checking my account informed me about failed transaction and assured me the amount will be credited back to my wallet within 24 hours of failed transaction under the complaint reference 70415189. When i inquired about the reasons, he gave me lame excuse of technical server error. Later on i took up the matter with paytm directly through their portal helpdesk messaging services. Their response was even more baffling. First they mentioned that the transaction was successful and when i subsequently challenged them with facts and their inconsistent responses, they are now saying to have patience and my issue will be addressed in 2-5 working days.
This is utter nonsense. This is the matter of trust and credibility and i have serious doubt about their work ethics. I can't trust them for my small amount of rs. 800, leave aside using their services for higher amount..

Paytm stop false advertisement on media...

Requesting you to take this issue appropriately.
Thank you

Train ticket booked IRCTC yesterday at 7.30pm. Transaction failed could not book the ticket..but money detected. I checked with the bank officials . They checked it was a successful transaction. Money was transferred. But there is no msg on refund statusm which it usually comes after transaction when ticket was not booked.i tried contacting IRCTC and bank people .but they said it was transferred..I m yet to receive any msg or mail on refund

Dear sir,
I was adding money in my patym account [protected]

So i was completing my payment using my BHIM Baroda app


While adding money, transaction of 500 rs gone missing, didn't added in my paytm wallet.

But transaction of 500 rs is successfully completed from BHIM Baroda app

500 rs is credited in
To paytm account upi id :- (Paytm. [protected]@axisbank)
cust ref no.[protected]

oid [protected]

dated: 10/06/2018 time 01:01:01 pm

Kindly refund the same.

Canara bank — not credit paytm refund amount in account
Sir/madam, i booked the movie tickets through paytm of rs 507 on 03/06/2018 but it is not successful and order is failed, but the monet got deducted from my bank account, but till today canara bank not credited amount in my respective account.. The paytm reference no and all detail is attached below.

Name - umang varshney
A/c[protected]
Mob no - [protected]
Transaction date - 03/06/2018
Transaction amount - rs. 507

Please look into the matter and refunded money back into the account...

Order failed screenshot attached for the same

On 9 june 2018 i made transaction money from my wallet rs 500 to punjab national bank initially paytm shows transaction cannot be completed due to the account details i had provide is not link with my number but the money has been deducted from my wallet. It is saying that money is transfer to my bank account that is in my sbi account link with my number neither the money is added to my bank account neither added to my paytm wallet. Kindly refund the amount deducted to my wallet or bank as soon as possible

I had paid rs. 945 for a bus ticket on kadamba website and the transaction failed. Paytm deducted that amount in the month of may. I am waiting for a refund and i ambeing harassed with emails which aren't clarifying my problem. And now i paid back 1000 rs to my bank from the wallet and the transaction hasn't been successful but don't know where the money is gone.

On 10/06/2017 my money has been deducted from my paytm wallet and the notification they gave is withdrawn against dispute.
Transaction details :- i already done complain mail to [protected]@paytm.com
My total amount has been deducted ₹12855.03
Wallet txn id : [protected]
Date 10 june
Time 05:41:26
Paytm team kindly resolve this issue as soon as possible.
Regards,
Chand mohammad

I have done payment of 2003.06 rs from my icici bank account through paytm on 25 may 2018 but payment got fail and money deducted from my bank account. I did not receive refund. I talk to my bank customer care regarding this they said money is in paytm bank and i should have to contact beneficiary bank. I talked to paytm customer care but they did not help me. I sent query on paytm app so many time, they replied that i will get the money within 10 days but now it is more than 10 days but still i did not get my money back. I got fed up try to reach p. Aytm customer care
Find the below mentioned beneficiary/biller details:

Payee name: paytm

Payee account number: [protected]

Payee ifsc code: pytm0123456

Payee vpa: [protected]@paytm

Customer details

Name: devika gupta

I had booked a ticket from the irctc mobile app. But i did not get the ticket due to non availability of ticket and the amount was proceeded for refund. For the payment i used my punjab national bank debit card. Now the app is showing that the refund was credited to paytm m bank but till now i have not get my refund.
Kindly solve the issue and provide me my refund amount.

The transcation no -[protected]
Refund id -[protected]
Bank name-paytm m
Bank reference id :85215228153821490741421

I have transaction from paytm wallet on 26 may 2018 for purchasing medicine from medlife, but this transaction fail (₹626.40) and my money didn't refunded to my wallet transaction i'd for ordering medlife medicine orders is #or7914xa-004a, paytm txn id is [protected].
Total payment diliverd through paytm to medlife is ₹626.40 and my paytm wallet ballance was 627 at the time of transaction i'd at 11.30 am on 26 th may 2018.