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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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PayTM Mobile Solutions reviews & complaints page 188

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R
Rohit Almeida
from Bengaluru, Karnataka
May 25, 2018
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I have ordered food from faasos using paytm about 2 weeks back. The bill came to 350 and i ordered using my card details. Now the otp that came first when i entered took time so i cancelled. I did this again. And the third time it went through. But from my bank 350 went three times and i only got one order. Still haven’t got any refund of my money.
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    D
    deepali07
    from Mumbai, Maharashtra
    May 25, 2018
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    Address: 400083

    Hi,

    I was trying to place an order on StalkBuyLove app, meanwhile when I proceed for payment it showed me an error that payment could not be made so order was not placed but I received a message that my amount was debited. Please look into it I want my money back at earliest. I need my money back and awaiting your revert as soon as possible.
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      A
      adonis_ajith
      from Aluva, Kerala
      May 25, 2018
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      Address: Madurai, Tamil Nadu, 625009

      My order id is [protected].
      I made an order (Wireless mouse) on paytm app. I paid the full money and made the order on 8th may 2018. There item was sent through gati courier service. The item came to madurai (Destination city) on 15th may 2018. It has been more than 10 days and the item is still not delivered. I contacted paytm many times but they are not responding. I mailed them, made a complaint and even called the customer care but i got no response from them. I need my money back.
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        P
        Pallavi Kochar
        from Silvassa, Dadra and Nagar Haveli
        May 25, 2018
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        Yesterday i am placing a order in paytm i meanwhile my order didnt placed but the amount of 34990 got deducted from my account. And till now i didnt get refund of that money. And after this i also call on the paytm customer care no. They say you will get refund the money in 24 hours. But i didnt get the money. I also go to my bank where i have my account they also say the samething
        +1 photos
        Dear Team,
        I had done shopping through CLUB FACTORY And I had I cancel the order and they refunded amount through Paytm Transaction I'd: [protected].
        But I didn't receive any amount yet.
        Please help.
        Thanks
        Amir
        My paytm number is [protected] and I am not able to transfer money to my bank account. I am trying since two days, but every time I try there is showing suspicious activity try again later.
        Can I get some help on this issue.
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          S
          Shubham Maggo
          from Kaithal, Haryana
          May 24, 2018
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          Address: Yamuna Nagar, Haryana

          I received a call today on my number that I had purchased a hair dryer from Paytm, , , and then applied the promo code lucky winner there, , , , , , , yes I did purchased hair dryer some months ago...then he told me that I am lucky winner and eligible for that offer...he gave me 4 options...then told me to choose 1 from them...and call him again...then he forced me to buy something worth 3000 rs from Paytm to grab this offer...I choose 1 voltage stabilizer worth 3717...then he send me a QR code on WhatsApp and asked me to scan that and send 3717 rs to account named wall mart...after sometime I realised that their is no notification coming from Paytm...and I called Paytm and asked them about the whole scene...they told me that their is no offer of this kind available for my account...that was the point where my doubt proved right...I want to share the no. Of these fraud people to the public [protected], , [protected]...I don't have any confidence that my money will come back...because India has no system for middle class people...the system of India works only for rich and powerful people...but still posting a complaint here because I think it is my duty as a citizen of republic of India to spread awareness in public ... I also want to highlight a point here...that how these guys came to know my shopping orders from Paytm...their is a clear case of data leak...but nothing will happen...as their is no protection rights for data of Indian people's...and still our pm spekas about digital india
          Very bad support from Paytm side
          [protected] sir this is my dish tv 3396 recharge this order refund money is not add to my account so plzz. Add this money my wallet many time i call in customer care so not response so strick action plzz... Detail send my number
          [protected]
          today i had also rec a fake call saying represntive of paytm employee .she is saying that shop for 3000 to get some assured gift like laptop, led tv .i had completely disscused about this offer.but its totally fake.i know her location her office is situated in c-19 ganesh nagar, akashardam, new delhi
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            I
            iamraahi
            from Visakhapatnam, Andhra Pradesh
            May 24, 2018
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            Address: 533001

            I was booking a tatkal ticket on 18th may 2018 from kakinada town station (Cct) to lingampalli (Lpi) for the date 19th may 2018. At the time of payment, i have opted debit card payment which was powered by paytm. Transaction id: [protected]

            The total amount of rs. 1255 was deducted from my bank of india bank account on 18th may 2018. Till now i haven't got my refund amount
            +2 photos
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              S
              shivamdubey001
              from Kannauj, Uttar Pradesh
              May 24, 2018
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              Address: 208011

              Dear sir,
              In my account monthly cut 2700 rs when i entry my passbook i found that.
              Monthly transaction debit 2717 rs but i have no any information this. I am totally disstaisfied.
              In my passbook entry sms given othpg charge 2717 by paytm shown in the sms.
              Please accept my complain and rectify this problem.

              Regards
              Santosh kumar dubey
              Sub inspector
              Upp
              Mobile-[protected]
              +1 photos
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                V
                vk_makwana1996
                from Wankaner, Gujarat
                May 24, 2018
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                Address: 364001
                Website: paytm.com

                Dear sir/ madam

                I was recharged with rs. 399 for jio mobile no. [protected], date: 11/05/2018 through paytm, but first transaction was cancel and i have received message that recharge is failed and your deducted balance will be credited in to your account within 3 to 4 working days, but still today i haven't got any amount in my account. And transaction id also doesn't appear in the passbook section. Please solve this issue as soon as possible. Here i am sending you photo of transaction that i have done. My account details as below:

                A/c holder: vipul vrajlal munjpara
                A/c. No. : [protected]
                Ifsc code: synb0007050

                Thanks..
                +1 photos
                May 24, 2018
                Updated by vk_makwana1996
                my paytm no. is [protected] from which i have rechage done...
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                  B
                  bumba1977
                  from Bhubaneshwar, Odisha
                  May 24, 2018
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                  Address: Bankura, West Bengal, 722175

                  My self ardhendu mukherjee sahaj id is -[protected]
                  And my axis bank ac no is - [protected] deduct from my on
                  23 may '18 inb/[protected]/paytm mobile solutions pvt - 10, 009.52. But till now not credited in my wallet sahaj ac no [protected]
                  My mobile no is [protected]. Please take action and solve my problem and oblised me
                  Ardhendu mukherjee
                  +1 photos
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                    H
                    hari558
                    from Hyderabad, Telangana
                    May 24, 2018
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                    Address: Rangareddy, Andhra Pradesh, 500086

                    I've paytm merchant account, my customers are unable to pay using qr code.
                    Tried contacting paytm several time and no proper response yet. Paytm clearly sent messages all over india about 0% charges for transfer and now they are requesting for 2% charge over email and now my customers are unable to pay.
                    Everytime i contact paytm they give computerized response that issue was resolved but the fact is that it was never resolved.
                    My paytm number: [protected]
                    May 26, 2018
                    Updated by hari558
                    My issue is still not resolved, what's Consumer Complaints forum guys doing?
                    May 29, 2018
                    Updated by hari558
                    No update from Paytm yet, non of them replied or contacted or not even a single reply to the email. This shows how irresponsible Paytm is.
                    Jun 03, 2018
                    Updated by hari558
                    No update on this case yet, this clearly shows how irresponsible Paytm is.
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                      R
                      Raya1256
                      from Kashipur, Uttarakhand
                      May 23, 2018
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                      Address: Mathura, Uttar Pradesh, 281204

                      My register paytm number [protected]
                      Email id [protected]@gmail.com hai
                      Sir maine flight ticket booking ki thi sir flight ticket booking nhi hui hai par bank account se amount debit ho gya hai
                      Booking number [protected] hai sir please aap mere paise mere bank account m credit kra do please sir mera contact
                      [protected]
                      +1 photos
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                        S
                        swetha bade
                        from Visakhapatnam, Andhra Pradesh
                        May 23, 2018
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                        Address: 530016

                        Hi i didnt fine any product return policies i buy one product but i didnt find any return policies please
                        Payment summary
                        Dc transaction no [protected]
                        Price
                        Rs. 499
                        Shipping fee
                        Rs. 0
                        Order total
                        Rs. 499
                        Out for delivery
                        Addons beige bellies
                        Sold by addons
                        Quantity: 1/size: eu 36
                        499
                        200 cashback
                        Tracking detailscontact courier
                        19 may
                        Order placed
                        21 may
                        Packed
                        21 may
                        Dispatched
                        23 may
                        Out for delivery
                        23 may
                        Expected delivery
                        View return policy
                        Contact us

                        That product is length is very high
                        Dear sir/Mam,

                        I forget my password of mobile paytm i have tried many time to contact from customer care but no any response come back and the number which has been provided by them is not working i.e[protected] and[protected] &[protected].

                        Regards- Dr Shirish Srivastava
                        Mo-[protected]
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                          B
                          Biswas Mishra1
                          from Bengaluru, Karnataka
                          May 23, 2018
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                          Address: Thane, Maharashtra, 421204
                          Website: Paytm.com

                          On saturday i. E. On 19/05/2018 i have received a call from paytm mall from ([protected]) stating that i have won a gift of dell laptop.
                          They have advised me to pay in the paytm mall. I have transferred 17499 in the name of paytm mall. I trusted them & sent the amount. However i didn't received any goods nor money. Paytm is asking fir to be filed.

                          I want an immediate refund from paytm
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                            I
                            iamdk
                            from Ahmedabad, Gujarat
                            May 22, 2018
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                            Address: Panchmahal, Gujarat
                            Website: www.paytm.com

                            Today 22 may 2018. I go to shop and pay 1780₹ but i in wallet no sufficient balance so i add 2000₹ in wallet but automatically it's added in my Paytm payment bank. After that i tried to pay but its not payable from payment bank so i added other 2000₹ in paytm wallet. After that my wallet balance is 2000₹+2000₹+ 82₹ and 200₹ in Paytm payment bank. I paid 1780₹ to shop but after that when i check my wallet it shows 200₹ in payment bank & 302₹ total 502₹ in wallet.

                            When i request for statement it doesn't show the transaction of 2000₹ in Paytm wallet

                            I want the solution and want my money back
                            +2 photos
                            May 22, 2018
                            Updated by iamdk
                            BOB bank statement

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                              sankar deyy
                              from kolkata, West Bengal
                              May 22, 2018
                              Resolved
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                              Resolved

                              Address: 201301
                              Website: paytm.com

                              Payment already done CESC BILL CUSTOMER ID -[protected] throw paytm 2:28 pm, May 19 2018 CC Transaction No [protected] Payment of Rs. 380 received by Paytm !Your Order No is-[protected] (Receipt Number: [protected]) but still its pending bill not paid so look at this matter. any coordination for this case so call this number [protected] i am not pay any late payment charges
                              May 23, 2018
                              Complaint marked as Resolved 
                              problem solve
                              As i have done transaction on 11-05-18 but that was failed and rs 1037 was deducted from my account, but till now i did not received any refund

                              cesc bill not paid through paytm - Comment #3106224 - Image #0
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                                N
                                nick_optimistic
                                from Ahmedabad, Gujarat
                                May 22, 2018
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                                Address: 380013
                                Website: www.paytmmall.com

                                I received duplicate airpods instead of original apple airpods, and when i request for return to paytm, their executive asked me for job-sheet from apple service centre, now please tell me if product is duplicate how apple will provide me job-sheet???

                                When i called customercare they put me on hold around 1 hrs and after that again told me that we cant do anything, they don't have common sense that no one can provide jobsheet number if the product is fake. And now they told me that without jobsheet they will not replace or return product, the product value is 12000 aprox, its not a small amount.

                                I am totally frustrated with paytm, here i am attaching fake product photo for review.

                                Please help me to get refund and support, you can contact me on [protected] for more discussion.

                                Thanks
                                +1 photos
                                Today I booked train ticket 3 times thro irctc website and paid thro pat tm options. 3 times amount wad debitef vide id nos[protected], [protected], [protected]each with commission. PLEASE revert all amount. MY registered mob no is [protected]
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                                  R
                                  rchiremath
                                  from Delhi, Delhi
                                  May 22, 2018
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                                  When i slept in class, somebody transferred money from sbi credit card to their paytm. I was shocked and they erased all the details. So i will provide all the information about transaction, and please help me by giving the person details who made transaction. Creditcard number: [protected]
                                  Transaction amount was 18000 rs on 23/04/2018 through paytm noida in.
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                                    Megy
                                    from Gurgaon, Haryana
                                    May 22, 2018
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                                    Address: Sonipat, Haryana

                                    I got a call from [protected] that you are lucky one to win prize a laptop, sony brio led tv, mobile phone or jewellery. Telecaller name kalal. She said you can choose any prize out of them. To get this prize you have to make shopping of rupees 3000 cart value on paytm and you will get delivery of your prize along with the product delivery. They get their payment done from paytm mall. Now on paytm mall my order is showing pending and payment which i have done is showing on shop mart account. This no from which i got call is still in use and doing same activity now. No [protected]
                                    +1 photos
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                                      A
                                      Akash Vispute
                                      May 21, 2018
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                                      Address: Pune, Maharashtra, 411052
                                      Website: paytm.com

                                      Hello sir, I'm Akash Vispute. I've registered my Paytm account through this mob no:- [protected].
                                      I'm complaining about PayTM app which is famous for online payment service app. I've done several payment through PayTM applying offer coupon, but still date I didn't receive a single cashback. This app making people fool. It is totally fraud app. Last week, I've paid electric bill of Rs 2790 through PayTM by applying FAMILY coupon which is applicable. But still date I didn't receive any cashback. Likewise I had done several times payment through PayTM, but this fraud app never give cashback. It's veey bad experience I have ever get through online app. It making people fool. Please don't use it. Such waste of money. Fraud app.
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                                        V
                                        Vinaym13
                                        from Noida, Uttar Pradesh
                                        May 21, 2018
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110059
                                        Website: paytm.com

                                        Hi,

                                        on 19may18 i order sparx slippers of rs 274 and i ordered through my father number and also i applied firsttimelucky voucher. Today i check my order status but Thier is no any order. I use [protected] number account .

                                        txn id is[protected]

                                        aslo i send a screenshot of the transaction.

                                        this is first time, i was shocked what is happening with me.

                                        Also i email to [protected]@paytm.com and they replied that contact us through my order section, but their is nothing in my order section how can i raise the complaint .

                                        help me .contact me on [protected]

                                        vinay mehra
                                        [protected]
                                        +1 photos
                                        May 21, 2018
                                        Complaint marked as Resolved 
                                        now its fine...i logout the account and den again login ..they show my order. cancel the complaint .
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