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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 188

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N
niladrihazra
from Kolkata, West Bengal
May 26, 2018
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Address: Howrah, West Bengal, 711101

I have requested paytm to revert the amount sent wrongly to [protected]
And after it was sent i called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as i transferred amount from paytm wallet not from bank.. No chance of stopping transaction from bank. Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
Paytm need to respond and got t my money back.
I am disappointed as i got no reply yet. It's an issue to be dealt early.

Transaction details: which need to be cancelled and amount to be reverted.

To : martdreams
Mobile number: [protected]

Paytm wallet txn id : [protected]
Amount to be paid back: ₹850
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    K
    Kundan8540023
    from Ranchi, Jharkhand
    May 26, 2018
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    Website: Paytm.com

    Hi, i have ordered a mobile accessories from the paytm.com about three weeks ago, but i never received yet. I have dropped plenty of emails on their customer-care email, but these peoples are not interested to respond me back, moreover they are not even telling whether my order is being shipped. The order status shows "handed over to courier" for last two weeks. Don't know which courier service is this. They don't even give you courier details for tracking. This is the worst ever experience to purchase something from gati international website. My order number : [protected]
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      A
      Anshul Goyal1
      from Jaipur, Rajasthan
      May 26, 2018
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      Address: Sawai Madhopur, Rajasthan, 322001

      I purchased product from amazon by cod then returned and amazon returned money to my paytm bank account on 19 april 2018 and it should be reflected by 23 april 2018. But its now more than 1 month and money is not added to my bank account yet. I have done many complaint in customer support but nothing happened. My paytm number [protected]

      Transaction details:

      Reference number[protected]
      Transaction amount rs 2390
      Date of transaction 19 april 2018 - 1may 2018
      Bank account id:[protected]
      Payment id: 0h_pe_cus_aee[protected]-208165abde93
      Refund id : amzn1:crow:omsiujrvsmyifyezb0u/uq
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        C
        changlani Bhagwan K
        from Mumbai, Maharashtra
        May 26, 2018
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        Address: New Delhi, Delhi, 400081

        I had made payment to paytm no. [protected] who is travel agent at pahad ganj. New delhi.
        Name is leaving sharks
        I called him for booking of railway tkt. Fro ndls to bct. He told me to send money to my this paytm number... I has made the payment through imps to this account.

        I had not got the ticket as per his commitment of ticket for that day as charting has done...

        So i requested so many times to return the same to my same bank account.. Till today he had not return & any reply... Not picking phone.. So kindly help me to resolve this & do the needful
        May 26, 2018
        Updated by changlani Bhagwan K
        Please help me to receive the payment return from such one of your paytm vendor...& do the needful trustworthy...
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          R
          Rohit Almeida
          from Bengaluru, Karnataka
          May 25, 2018
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          I have ordered food from faasos using paytm about 2 weeks back. The bill came to 350 and i ordered using my card details. Now the otp that came first when i entered took time so i cancelled. I did this again. And the third time it went through. But from my bank 350 went three times and i only got one order. Still haven’t got any refund of my money.
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            D
            deepali07
            from Mumbai, Maharashtra
            May 25, 2018
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            Address: 400083

            Hi,

            I was trying to place an order on StalkBuyLove app, meanwhile when I proceed for payment it showed me an error that payment could not be made so order was not placed but I received a message that my amount was debited. Please look into it I want my money back at earliest. I need my money back and awaiting your revert as soon as possible.
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              A
              adonis_ajith
              from Aluva, Kerala
              May 25, 2018
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              Address: Madurai, Tamil Nadu, 625009

              My order id is [protected].
              I made an order (Wireless mouse) on paytm app. I paid the full money and made the order on 8th may 2018. There item was sent through gati courier service. The item came to madurai (Destination city) on 15th may 2018. It has been more than 10 days and the item is still not delivered. I contacted paytm many times but they are not responding. I mailed them, made a complaint and even called the customer care but i got no response from them. I need my money back.
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                P
                Pallavi Kochar
                from Silvassa, Dadra and Nagar Haveli
                May 25, 2018
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                Yesterday i am placing a order in paytm i meanwhile my order didnt placed but the amount of 34990 got deducted from my account. And till now i didnt get refund of that money. And after this i also call on the paytm customer care no. They say you will get refund the money in 24 hours. But i didnt get the money. I also go to my bank where i have my account they also say the samething
                Dear Team,
                I had done shopping through CLUB FACTORY And I had I cancel the order and they refunded amount through Paytm Transaction I'd: [protected].
                But I didn't receive any amount yet.
                Please help.
                Thanks
                Amir
                My paytm number is [protected] and I am not able to transfer money to my bank account. I am trying since two days, but every time I try there is showing suspicious activity try again later.
                Can I get some help on this issue.
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                  S
                  Shubham Maggo
                  from Kaithal, Haryana
                  May 24, 2018
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                  Address: Yamuna Nagar, Haryana

                  I received a call today on my number that I had purchased a hair dryer from Paytm, , , and then applied the promo code lucky winner there, , , , , , , yes I did purchased hair dryer some months ago...then he told me that I am lucky winner and eligible for that offer...he gave me 4 options...then told me to choose 1 from them...and call him again...then he forced me to buy something worth 3000 rs from Paytm to grab this offer...I choose 1 voltage stabilizer worth 3717...then he send me a QR code on WhatsApp and asked me to scan that and send 3717 rs to account named wall mart...after sometime I realised that their is no notification coming from Paytm...and I called Paytm and asked them about the whole scene...they told me that their is no offer of this kind available for my account...that was the point where my doubt proved right...I want to share the no. Of these fraud people to the public [protected], , [protected]...I don't have any confidence that my money will come back...because India has no system for middle class people...the system of India works only for rich and powerful people...but still posting a complaint here because I think it is my duty as a citizen of republic of India to spread awareness in public ... I also want to highlight a point here...that how these guys came to know my shopping orders from Paytm...their is a clear case of data leak...but nothing will happen...as their is no protection rights for data of Indian people's...and still our pm spekas about digital india
                  Very bad support from Paytm side
                  [protected] sir this is my dish tv 3396 recharge this order refund money is not add to my account so plzz. Add this money my wallet many time i call in customer care so not response so strick action plzz... Detail send my number
                  [protected]
                  today i had also rec a fake call saying represntive of paytm employee .she is saying that shop for 3000 to get some assured gift like laptop, led tv .i had completely disscused about this offer.but its totally fake.i know her location her office is situated in c-19 ganesh nagar, akashardam, new delhi
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                    I
                    iamraahi
                    from Visakhapatnam, Andhra Pradesh
                    May 24, 2018
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                    Address: 533001

                    I was booking a tatkal ticket on 18th may 2018 from kakinada town station (Cct) to lingampalli (Lpi) for the date 19th may 2018. At the time of payment, i have opted debit card payment which was powered by paytm. Transaction id: [protected]

                    The total amount of rs. 1255 was deducted from my bank of india bank account on 18th may 2018. Till now i haven't got my refund amount
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                      S
                      shivamdubey001
                      from Kannauj, Uttar Pradesh
                      May 24, 2018
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                      Address: 208011

                      Dear sir,
                      In my account monthly cut 2700 rs when i entry my passbook i found that.
                      Monthly transaction debit 2717 rs but i have no any information this. I am totally disstaisfied.
                      In my passbook entry sms given othpg charge 2717 by paytm shown in the sms.
                      Please accept my complain and rectify this problem.

                      Regards
                      Santosh kumar dubey
                      Sub inspector
                      Upp
                      Mobile-[protected]
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                        V
                        vk_makwana1996
                        from Wankaner, Gujarat
                        May 24, 2018
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                        Address: 364001
                        Website: paytm.com

                        Dear sir/ madam

                        I was recharged with rs. 399 for jio mobile no. [protected], date: 11/05/2018 through paytm, but first transaction was cancel and i have received message that recharge is failed and your deducted balance will be credited in to your account within 3 to 4 working days, but still today i haven't got any amount in my account. And transaction id also doesn't appear in the passbook section. Please solve this issue as soon as possible. Here i am sending you photo of transaction that i have done. My account details as below:

                        A/c holder: vipul vrajlal munjpara
                        A/c. No. : [protected]
                        Ifsc code: synb0007050

                        Thanks..
                        May 24, 2018
                        Updated by vk_makwana1996
                        my paytm no. is [protected] from which i have rechage done...
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                          B
                          bumba1977
                          from Bhubaneshwar, Odisha
                          May 24, 2018
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                          Address: Bankura, West Bengal, 722175

                          My self ardhendu mukherjee sahaj id is -[protected]
                          And my axis bank ac no is - [protected] deduct from my on
                          23 may '18 inb/[protected]/paytm mobile solutions pvt - 10, 009.52. But till now not credited in my wallet sahaj ac no [protected]
                          My mobile no is [protected]. Please take action and solve my problem and oblised me
                          Ardhendu mukherjee
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                            H
                            hari558
                            from Hyderabad, Telangana
                            May 24, 2018
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                            Address: Rangareddy, Andhra Pradesh, 500086

                            I've paytm merchant account, my customers are unable to pay using qr code.
                            Tried contacting paytm several time and no proper response yet. Paytm clearly sent messages all over india about 0% charges for transfer and now they are requesting for 2% charge over email and now my customers are unable to pay.
                            Everytime i contact paytm they give computerized response that issue was resolved but the fact is that it was never resolved.
                            My paytm number: [protected]
                            May 26, 2018
                            Updated by hari558
                            My issue is still not resolved, what's Consumer Complaints forum guys doing?
                            May 29, 2018
                            Updated by hari558
                            No update from Paytm yet, non of them replied or contacted or not even a single reply to the email. This shows how irresponsible Paytm is.
                            Jun 03, 2018
                            Updated by hari558
                            No update on this case yet, this clearly shows how irresponsible Paytm is.
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                              R
                              Raya1256
                              from Kashipur, Uttarakhand
                              May 23, 2018
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                              Address: Mathura, Uttar Pradesh, 281204

                              My register paytm number [protected]
                              Email id [protected]@gmail.com hai
                              Sir maine flight ticket booking ki thi sir flight ticket booking nhi hui hai par bank account se amount debit ho gya hai
                              Booking number [protected] hai sir please aap mere paise mere bank account m credit kra do please sir mera contact
                              [protected]
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                                S
                                swetha bade
                                from Visakhapatnam, Andhra Pradesh
                                May 23, 2018
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                                Address: 530016

                                Hi i didnt fine any product return policies i buy one product but i didnt find any return policies please
                                Payment summary
                                Dc transaction no [protected]
                                Price
                                Rs. 499
                                Shipping fee
                                Rs. 0
                                Order total
                                Rs. 499
                                Out for delivery
                                Addons beige bellies
                                Sold by addons
                                Quantity: 1/size: eu 36
                                499
                                200 cashback
                                Tracking detailscontact courier
                                19 may
                                Order placed
                                21 may
                                Packed
                                21 may
                                Dispatched
                                23 may
                                Out for delivery
                                23 may
                                Expected delivery
                                View return policy
                                Contact us

                                That product is length is very high
                                Dear sir/Mam,

                                I forget my password of mobile paytm i have tried many time to contact from customer care but no any response come back and the number which has been provided by them is not working i.e[protected] and[protected] &[protected].

                                Regards- Dr Shirish Srivastava
                                Mo-[protected]
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                                  B
                                  Biswas Mishra1
                                  from Bengaluru, Karnataka
                                  May 23, 2018
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                                  Address: Thane, Maharashtra, 421204
                                  Website: Paytm.com

                                  On saturday i. E. On 19/05/2018 i have received a call from paytm mall from ([protected]) stating that i have won a gift of dell laptop.
                                  They have advised me to pay in the paytm mall. I have transferred 17499 in the name of paytm mall. I trusted them & sent the amount. However i didn't received any goods nor money. Paytm is asking fir to be filed.

                                  I want an immediate refund from paytm
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                                    I
                                    iamdk
                                    from Ahmedabad, Gujarat
                                    May 22, 2018
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                                    Address: Panchmahal, Gujarat
                                    Website: www.paytm.com

                                    Today 22 may 2018. I go to shop and pay 1780₹ but i in wallet no sufficient balance so i add 2000₹ in wallet but automatically it's added in my Paytm payment bank. After that i tried to pay but its not payable from payment bank so i added other 2000₹ in paytm wallet. After that my wallet balance is 2000₹+2000₹+ 82₹ and 200₹ in Paytm payment bank. I paid 1780₹ to shop but after that when i check my wallet it shows 200₹ in payment bank & 302₹ total 502₹ in wallet.

                                    When i request for statement it doesn't show the transaction of 2000₹ in Paytm wallet

                                    I want the solution and want my money back
                                    May 22, 2018
                                    Updated by iamdk
                                    BOB bank statement

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                                      sankar deyy
                                      from kolkata, West Bengal
                                      May 22, 2018
                                      Resolved
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                                      Resolved

                                      Address: 201301
                                      Website: paytm.com

                                      Payment already done CESC BILL CUSTOMER ID -[protected] throw paytm 2:28 pm, May 19 2018 CC Transaction No [protected] Payment of Rs. 380 received by Paytm !Your Order No is-[protected] (Receipt Number: [protected]) but still its pending bill not paid so look at this matter. any coordination for this case so call this number [protected] i am not pay any late payment charges
                                      May 23, 2018
                                      Complaint marked as Resolved 
                                      problem solve
                                      As i have done transaction on 11-05-18 but that was failed and rs 1037 was deducted from my account, but till now i did not received any refund
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                                        N
                                        nick_optimistic
                                        from Ahmedabad, Gujarat
                                        May 22, 2018
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                                        Address: 380013
                                        Website: www.paytmmall.com

                                        I received duplicate airpods instead of original apple airpods, and when i request for return to paytm, their executive asked me for job-sheet from apple service centre, now please tell me if product is duplicate how apple will provide me job-sheet???

                                        When i called customercare they put me on hold around 1 hrs and after that again told me that we cant do anything, they don't have common sense that no one can provide jobsheet number if the product is fake. And now they told me that without jobsheet they will not replace or return product, the product value is 12000 aprox, its not a small amount.

                                        I am totally frustrated with paytm, here i am attaching fake product photo for review.

                                        Please help me to get refund and support, you can contact me on [protected] for more discussion.

                                        Thanks
                                        Today I booked train ticket 3 times thro irctc website and paid thro pat tm options. 3 times amount wad debitef vide id nos[protected], [protected], [protected]each with commission. PLEASE revert all amount. MY registered mob no is [protected]
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