Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Updated: Apr 23, 2025
Complaints 20044
Resolved
1743
Unresolved
18301
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

PayTM Mobile Solutions reviews & complaints page 194

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
O
Omkar_Patil
from Vasai-Virar, Maharashtra
May 5, 2018
Report
Copy

Illegal transfer of amount to paytm - from nov 20, 2016 to may 4, 2018

Total amount of more than 100k was debited from savings account with multiple transactions to ecom pur/paytm/noida. The amount was transferred without any prior notification. Also, we did not receive any messages after any such transfer or purchase to paytm. More over, the amount being used is similar to the amount being withdrawn earlier for personal use. The latest sequence no for the fraudulent transaction was 040518. We came to know about the fraud only after re-visiting the payslip history for the last 2 years.

Please help in tracking the person who has ordered with this seq no and retrieving the amount.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    E
    Er.Gurupreet Singh
    from Delhi, Delhi
    May 5, 2018
    Report
    Copy

    Address: Gurgaon, Haryana, 122001
    Website: www.paytm.com

    Hey dignities,

    My sister has purchased a set of pigeon 0.3 ltr coffee cup costing inr 274 and showing a cashback of inr 199 by applying the offer firsttimelucky. She has placed the order with order id : [protected] on 27th april 2018 by 6:13 pm.. And as expected the cashback of inr 199 must be credited to her's paytm wallet within 48 hours of the order. But almostly 7 days has been passed, neither cashback has been received and nor anyone took the responsibility to respond over her repeatitive mails or calls. The matter is not just for inr 199 but its the matter of fraudulent. Will request you people to assist us to get these # sacked up by not looting the people in such a way.

    Regards,
    Er. G. S. Chauhan
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vrnaik
      from Bantval, Karnataka
      May 5, 2018
      Report
      Copy

      Website: [email protected]

      Date of incident :[protected]
      Transaction id : [protected]
      Paytm mall number : [protected]
      Paytm online shopping rs. 4500/- money was transferred to paytm mall. But product was not dispatched.
      Request a refund amount.
      Already money is transferred to paytm mall for purchase product. But product is not yet dispatched to my address. When i called customer care they not recieving phone call. So i request you to please refund my amount to my paytm wallet.
      +1 photos
      May 05, 2018
      Updated by vrnaik       Transaction id : [protected]
      Paytm mall number : [protected]
      paytm online shopping Rs. 4500/- money was transferred to paytm mall. But product was not dispatched.
      Request a refund amount.

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        gadhafi912370
        May 5, 2018
        Resolved
        Report
        Copy
        Resolved

        Sir, cash debited my icici account by paytm but ticket failed to book through irctc because of the payment failure by paytm for the transaction id-[protected]. And the same transaction is not shown in the paytm app to raise the complaint. The paytm must answer for the delay to make the railway ticket and to kill the valuable time of a army men. So i requested you to refund my cash to my bank account. My mobile no is [protected]
        +1 photos
        May 5, 2018
        Complaint marked as Resolved 
        Sir, Cash of 1756.53rs debited from my icici account by paytm but ticket failed to book through irctc because of the payment failure by paytm for the transaction id-100001255947527.And the same transaction is not shown in the paytm app to raise the complaint.The paytm must answer for the delay to make the railway ticket And to kill the valuable time of a army men .So I requested you to refund my cash to my bank account.my mobile no is 9829461461
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Monish Lalchandani
          from Bengaluru, Karnataka
          May 5, 2018
          Report
          Copy

          Address: 560034
          Website: www.paytm.com

          I booked movie tickets worth 619, then after 30 min it showed my order is cancelled, so i thought ok they will pay me back afterwards, then again i booked for same amount, this time its neither booked nor cancelled it is saying pending, the movie is in 2 hours, since last 4 hours i am trying to contact them from all the sources available, and the telle caller is saying my order id only is wrong, what should i do, no one wants to respond also.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sakthi Selvam
            from Mumbai, Maharashtra
            May 4, 2018
            Report
            Copy

            I made wallet payment of rs.15000 on 10.15pm on may 3rd 2018 and my order no is[protected] through paytm website. Money from my credit card got debited but i can see status in website as payment confirmation awaited. When can i expect my recharge done?. And there is no response from the support team.
            My mobile:[protected]
            Order no: [protected]

            Expecting your reply
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Priyansh mutha
              from Jaipur, Rajasthan
              May 4, 2018
              Report
              Copy

              Address: New Delhi, Delhi

              As i order a number grande purple top from the paytm mall but the dispatch date is 2 may but dispatch was not done bye the company so i cancel the product but they dont give my money back to me and paytm customer care event cant take up my call they all are cheaters please look into this matter even they dont give me any helpline number to call them
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Samson Masih
                from Delhi, Delhi
                May 4, 2018
                Report
                Copy

                Address: New Delhi, Delhi, 110035

                I purchased a movie ticket from Paytm and the money got deducted from my bank account but the payment failed.
                Hence my ticket was not booked.I booked a movie ticket on May 3 at 4:00P.M.
                I haven’t received any support from Paytm till now. No one has contacted me till now even after my continuous attempts to contact you guys no one responded.

                Please Kindly contact me as soon as possible and refund the amount of Rs. 261.86
                It will be highly appreciable if you issue the refund as early as possible.

                I’ve not received many of my refunds till now. So this is the last time I’m contacting your Customer Support Or rather I’d approach the Consumer Court for my queries.

                The payment was done from my Bank Account via Debit Card but the order failed. Kindly issue the refund.

                Yours Sincerely,
                Samson Masih
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sudeep Kumar Mansingh
                  from Burla, Odisha
                  May 4, 2018
                  Report
                  Copy

                  Website: www.paytm.com

                  Myself Sudeep from Odisha. I regularily use PayTm services for my transactions, coz it is very fast and secure but this time i am pretty much upset with the services.

                  I made a transaction on 29th April 2018 by transferring 20000 rupees to a bank account but till now its not yet credited. I spoke to their customer care executive..and, what they said is really unbeleivable. They said, it will take 7 to 14 working days to process.

                  While adding money to wallet, you people take only 10 to 20 seconds..then why do you take so much time to transfer ?
                  This is really a worst thing..you people are doing.
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pradeeba
                    from Karur, Tamil Nadu
                    May 4, 2018
                    Report
                    Copy

                    Address: Karur, Tamil Nadu, 639004

                    Dear sir/madam,
                    I had already compliant many times but still my problem was not solved.. I am unable to see my wallet amount so please transfer to my other paytm account wallet. But no need to transfer my wallet amount to my additional number.. My wallet amount 200rs (Using oncepermonth) promocode. Please solve my problem immediately. So only i am going to done my kyc update..

                    Note:i had compliant 1 month before but still the problem was not solved. 200rs i cant see in my wallet. Very worst service provider.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Balakrishna Vemulapalli
                      from Chennai, Tamil Nadu
                      May 4, 2018
                      Report
                      Copy

                      Address: 411018

                      Hi team,

                      I have booked hotel through paytm and cancelled with the help of paytm service executive. That time they also said i would get 100% refund so i have cancelled that booking. Now they started saying there will be deduction of 1 night charges. Because they said i will get 100% i cancelled my booking and booked another hotel through another site. I have explained the initial discussion i had with their service executive and they said they will check the recordings and provide full refund. Now they are not answering my calls. I have sent email to grievance manager, customer care and head also. Still no reply. Below are the booking and case id details:

                      Booking id: [protected]
                      Case id from customer service executive: 61708860
                      There are other case ids are created but no reply from them.

                      Please do the needful.

                      Thank you
                      Bala
                      [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        karanaroramember
                        from Delhi, Delhi
                        May 4, 2018
                        Report
                        Copy

                        Address: Gurgaon, Haryana, 122018
                        Website: www.paytm.com

                        Have been duped of rs.3000, and sure many others, by some account holder of paytm by the name m/s cross roads for providing car service amounting rs. 3, 000/-

                        Having reported the lapse to paytm bank of fraudulent account by name cross roads, i was advised by paytm to file fir for reversal of rs. 3000 which paytm said they have recovered from account holder by name cross roads. M/s cross roads deny any account with paytm and any such credit.

                        I have filed the fir with gurgaon sadar police station and shared with paytm. Paytm wants an order from gurgaon police in prescribed format within 6 days failing the money would become undisputed.

                        Miscreants are at large making mockery of banking transactions. How can one open an account with the name cross roads and collect moneys therein issuing fake receipts of m/s cross roads using their gst and logo.
                        May 04, 2018
                        Updated by karanaroramember                         Have been duped of Rs.3000, and sure many others, by some account holder of Paytm by the name M/s Cross Roads for providing car service amounting Rs. 3, 000/-

                        Having reported the lapse to Paytm Bank of fraudulent account by name Cross Roads, I was advised by Paytm to file FIR for reversal of Rs. 3000 which Paytm said they have recovered from account holder by name Cross Roads. M/s Cross Roads deny any account with Paytm and any such credit.

                        I have filed the FiR with Gurgaon Sadar police station and shared with Paytm. Paytm wants an order from Gurgaon Police in prescribed format within 6 days failing the money would become undisputed.

                        Miscreants are at large making mockery of banking transactions. How can one open an account with the name Cross Roads and collect moneys therein issuing fake receipts of M/s Cross Roads using their GST and logo.
                        Regards
                        krn.[protected]@gmail.com
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          shash Cr
                          from Bengaluru, Karnataka
                          May 4, 2018
                          Report
                          Copy

                          Address: Uttara Kannada, Karnataka, 581301

                          Hi.. My Paytm mobile number is [protected].
                          I am trying to sell my accumulated gold in Paytm.. Till the option proceed to sell everything goes well.. When I press the proceed to sell option it is not taking up.. Tried so many time..
                          I had a lot of trust in Paytm. Since this incident I lost the trust in Paytm.. Pls release my money in Paytm gold.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sathish1582
                            from Chennai, Tamil Nadu
                            May 4, 2018
                            Report
                            Copy

                            Address: Chennai, Tamil Nadu, 600023

                            I booked irctc train ticket through paytm on using my SBI card.ticket is unbooked, in my account debited the amount of 1080rs. Two days back. Now itself not refund my money.transaction I'd [protected]. PL send feedback on this issue
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              BHUSHANAM WORLDWIDE
                              from Bhusawal, Maharashtra
                              May 4, 2018
                              Report
                              Copy

                              Address: 440016

                              Bc mera paisa wapas karo... Chutuya company sali... 1 month se follow up me hu customer care se.. Tappi pe tappi diye ja rahe bhos di k... Ipl kaha se sponsor kar rahe ho... Humare churaye huye paise se.. Case karo mere pe.. Main ready hu court me face karne ki.. Ceo ko bulao... Chutiyapa employment bhara rakha hain.. Logo ko chutiya bana rahe hain mc sale...

                              [protected] karo contact tumhari maa ki chuut.. Gaand me dum hain to...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                gagan093
                                from Pune, Maharashtra
                                May 3, 2018
                                Report
                                Copy

                                Address: Pune, Maharashtra, 411015

                                Paytm UPI transaction:
                                I have sent Rs. 7, 000 from UPI (Paytm) of My Axis Bank account. Amount is debited from my axis bank account but amount not yet credited. I sent money at 10:11Am on 03 may 2018.
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vinaykumaryandra
                                  from Cuddapah, Andhra Pradesh
                                  May 3, 2018
                                  Report
                                  Copy

                                  The movie tickets are not booking due to technical issue of the movie of "na peru surya na illu india".in the city of "pithapuram" for "venkateswara theater" on the of releasing on friday[protected]. For the show times are 6:30pm on[protected] in pithapuram. Please solve the problems quickly for bookings of movie tickets in the pithapuram city of venkateswara theater.
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    namratasumit
                                    from Basi, Rajasthan
                                    May 3, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh
                                    Website: www.paytm.com

                                    Phone/mobile number: [protected]

                                    I want to sent money from my wallet to

                                    Bank account and others but this message

                                    Show on screen "sorry. We deducted a

                                    Suspicious activity from your account"

                                    What is suspicious activity in my account???

                                    My query ref. No = 63912013 and 63910796

                                    Pls proceed my complain asap otherwise i will go to consumer court.

                                    . And my paytm registered number in [protected]
                                    May 3, 2018
                                    Complaint marked as Resolved 
                                    [email protected] Contact no. 8005677830
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Aditya Potharaju
                                      from Bengaluru, Karnataka
                                      May 3, 2018
                                      Report
                                      Copy

                                      Address: 560093
                                      Website: paytm.com

                                      I have paid all my bescom bills from november 2017 to march 2018 through paytm wallet (April 2018 is not generated yet) and it still shows that i need to pay 1806 rs

                                      All my transactions were successful in paytm.

                                      Why is this? Is paytm paying bescom?

                                      This is very frustrating. I need this issue to be addressed asap
                                      +1 photos
                                      Apr 27, 2018
                                      Bharath Sai's response                                       Paytm in dream 11
                                      May 02, 2018
                                      deepak kurothe's response                                       Paytm — failed to recharge my mobile no but balance cut off from bank

                                      View replies
                                      Sir, i was trying to add Rs.225 money to Paytm valet from SBI Today 03/05/2018 at 4:23pm but can't add and money has been deducted from bank account.PAYTMWAL1210203 at PAYTM tnx#[protected]
                                      My Paytm account Nitin Kumar of [protected]@gmail.com

                                      i have paid all my bescom bills from november 2017 to march 2018 through paytm and it still shows that i need to pay 1806 - Comment #3086199 - Image #0
                                      Reply
                                      I got a message that I have debited 1500 f from my bank account but the amount was not credited to my Paytm wallet ...
                                      Please resolve my issue

                                      i have paid all my bescom bills from november 2017 to march 2018 through paytm and it still shows that i need to pay 1806 - Comment #3086227 - Image #0
                                      Reply
                                      My account no is[protected] in United Bank. I booked tickets through paytm but my ticket was cancelled now it's been 20 days but I didn't get the money. Please help me.i have been waiting for the money please do help.

                                      i have paid all my bescom bills from november 2017 to march 2018 through paytm and it still shows that i need to pay 1806 - Comment #3086268 - Image #0
                                      Reply
                                      Paytm — failed to recharge my mobile no but balance cut off from bank

                                      i have paid all my bescom bills from november 2017 to march 2018 through paytm and it still shows that i need to pay 1806 - Comment #3086278 - Image #0
                                      Reply
                                      I have deposited 5000 money in Paytm
                                      I use 600 in my Paytm balance
                                      But suddenly I have press unlink my Paytm
                                      So my money is not there
                                      Please add my money in my account [protected]@gmail.com
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      5 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sangeeta sankoji
                                        from Gulbarga, Karnataka
                                        May 3, 2018
                                        Report
                                        Copy

                                        Address: Bangalore, Karnataka

                                        Dear sir/madam,
                                        I have an account in corporation bank. While doing online net recharge through paytm of 498 unlimited recharge for 90 days the amount is deducted trice. Before doing transaction i have added 500 rs to paytm wallet then started online recharge after all from the bank amount is deducted trice including paytm also. And the received message is only once. Please give any solutions for this because all of a sudden 1500rs is deducted. Provide any message or notification about this problem.
                                        Transaction id:-[protected]
                                        Transaction date: 2-may-2018
                                        Cancellation id/ refund id: [protected]
                                        Trans amt:498
                                        Refund amt:996
                                        My email id:- [protected]@gmail.com
                                        Mobile:- [protected]
                                        So, kindly try to make a notice on my problem and try to refund my deducted as soon as possible...
                                        Thanks
                                        Sangeeta
                                        View replies
                                        I can't book my tickets😡😡😤😣

                                        amount deducted from bank trice - Comment #3086207 - Image #0
                                        Reply
                                        The ticket are now booked and they is not booked it is showing error

                                        amount deducted from bank trice - Comment #3086270 - Image #0
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Allahabad Bank
                                          1
                                          (1403)
                                          ICICI Bank
                                          3.3
                                          (23730)
                                          Sree Gokulam Chit & Finance
                                          2.5
                                          (2)