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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 196

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G
from Surat, Gujarat
May 1, 2018
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Address: Vadodara, Gujarat, 390008
Website: Shine projob.com

A job portal name : shine pro job.com has asked res 10/-as registration charge. Instead of rs 10/- rs 9998/ has been deducted since it was showing transaction failed so repeated the same process.
My card no [protected]. The trasaction details are as follows:-
Othpg[protected]pay tm 9999
Othpg[protected] pay tm 9998
Both dated 28/04/2018
My bank account no sbi[protected] new sama road, vadodara
I have done a police complaint on 28/04/2018 afternoon vide no
Vc [protected]
If any other information required i can give the feed back.
Kindly refund this amount rs 19997/- to my account as soon as possible and initiate action against this fraud company, they are spoiling your name as well
Regards
Girish singh
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    Unnat Acharya
    from Jaipur, Rajasthan
    May 1, 2018
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    Ordered my laptop from paytm and got it on 22/april/2016, got my laptop as if this was new and i on that time couldn't figure out that it was refurbished as laptop was running fine and returning period was 30 days till then laptop was running fine. Problem first occurred after 2 months when suddenly laptop stopped working and when i tried complaining to lenovo i knew that laptop only had 55 days of remaining accidental warranty so i complained and i knew it was refurbished but 1 year accidental warranty was included so i gave laptop to service center and whole motherboard was changed, so laptop was fine after some months in november laptop again started having problem as screen was flickering so i complained again an my whole screen was replaced, laptop worked fine for like a year after that and then suddenly one day my hinge holding screen broke and since i didn't have accidental warranty i couldn't get it repair as it would cost me around 10k+ so i complained to company and they told me they can't help in this matter. Kindly help as my laptop on which i work has been dead since and screen isn't working. Your help would be greatly appreciated.
    I have included picture of my laptop bill and how i mailed company about updating my warranty also picture is included about problems and their response.
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      S
      Salkal
      from Delhi, Delhi
      May 1, 2018
      Resolved
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      Resolved

      Website: paytmmall.com

      Order no [protected]
      00:11am, 10 april 2018

      I ordered lotto white sneakers. The delivery was made by xpressbees. I received old muddy shoes in the packet. The delivery boy refused to take them back and suggested me to file a return. Twice i have raised the return but both the times the courier boys from bluedart who come to take the muddy old shoes back refuse to take them saying they need new shoes in return only. How am i supposed to return new shoes for the refund when i received old ones? Paytm doesn't respond to this. They don't even register my complaint on the app. They are fraud. I have valid videos and photos of all of it.
      May 2, 2018
      Complaint marked as Resolved 
      The company finally sent someone to take the old muddy shoes back and did refund my money. All this happened within 3 days. I am really grateful to consumercomplaints.in
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        R
        reach2anand
        from Bangalore, Karnataka
        Apr 30, 2018
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        Address: 560033

        Today I went to nearby KYC center to update my KYC (Aadhaar) and notice that they are charging Rs. 20. Without receiving the amount they are not doing KYC update. It looks there is no strict compliance following by Paytm KYC center.

        KYC center address:
        Sri Vinayak Stores, no. 1 main Banaswadi, Bengaluru - 560033.

        I initially agreed to pay Rs.20 for kyc update but when I receive OTP to my mobile it is clearly mentioned that "There are no charges for this service".
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          N
          Nand prasad763
          from Salem, Tamil Nadu
          Apr 30, 2018
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          Address: Salem, Tamil Nadu, 636102
          Website: IRCTC

          Sir, I cancelled one ticket on 19/04/2018 and cancellation Id was [protected] and transaction Id was [protected] and amount was Really 780.In IRCTC status is showing that amount refunded on 21/04/2018 but till now amount is not credited to my account and in IRCTC it is showing refund to PAYTM, please rectify it and transfer to account
          Nand kishor
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            B
            Biswanath Bhaduri
            from Hyderabad, Telangana
            Apr 30, 2018
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            Dear sir/madam,

            This is to inform you that I have made one bhim upi transaction to one SBI beneficiary account, dated 27/04/2018, having SBI account number [protected], with UPI reference number[protected]. Though it is successful from sending side But the money is not credited to the beneficiary till now.

            Kindly hep me out in this case, i am sending this money to my grandmother, she is in urgent need.

            Looking for your kind cooperation, will be thankful to you if you resolve this concerned matter at earliest.

            Thanking you,
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              S
              Saikat Basak
              from Chennai, Tamil Nadu
              Apr 30, 2018
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              Address: 700032
              Website: paytm.com

              I have purchased two movie tickets with paytm and applied promocode for 100 rupees in Saturday but even after 48 hours they didn't give me my cashback, i have contacted them with screenshot raised a ticket but still no response from them, please look into this matter as soon as possible.my account ph no=[protected] and email id [protected]@gmail.com
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                Ramanjeet Sarmal
                from Chandigarh, Chandigarh
                Apr 30, 2018
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                Address: 144001
                Website: www.paytmmall.com

                Sir my order no is [protected] .when courier boy come to me for delivery he want to click photo of my I'd proof which is totally understand acceptable because of security reasons instead of this he should take my signature and I'd no on delivery sheet so he clearly said he will not give if I will not allow him to click pic of I'd .sir what kind of courier facility u r choosing for delivery .it indicates you r spoiling your customer base or not need of customer any more . Plz look into matter for better customer Satish faction

                Contact no [protected]
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                  V
                  vikas6257
                  from Abohar, Punjab
                  Apr 30, 2018
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                  Address: Mohali, Punjab, 140604
                  Website: www.paytm.com

                  Dear Concern

                  My pay tm is [protected].
                  One guy is coming from pay tm and ask to get merchant link names saurav mb no [protected].
                  They give me qr code for merchant i.e. vijay bartan store.
                  We had paste that qr code on my retail outlet.
                  A customer is purchasing a chimney from us & they give a payment through pay tm, he scans a qr code after that some jiteder singh mob no [protected] is visible on my account.
                  The payment is put on jitender account and we had loss of rs 11500.
                  No one is listening us.
                  kindly resolve & give us back our payment.
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                    S
                    Sachin Sharma1432
                    from Delhi, Delhi
                    Apr 30, 2018
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                    Address: Gorakhpur, Uttar Pradesh, 273001
                    Website: PAYTM

                    My Order Num-[protected] Is 8 April Online Shopping In Paytm Mall And Online payment In My SBI Account Debit Ammount The Prdouct.but My Order IS Not Delver To Company Delver Date and And I Am Complent In Paytm Mall But No Respond My Order.So I Request My Problem IS Solved
                    Sachin Kumar Sharma
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                      A
                      Amitkumar Pandey
                      Apr 30, 2018
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                      Address: Bangalore, Karnataka
                      Website: erp.greenwoodhigh.edu.in

                      Dear Sir/Madam,
                      I did money transfer for my daughter school fee through PayTM Mobile solution for an amount of 54900 INR. The money is debited from my ICICI Bank account but didn't got credited into beneficiary account. Please look into the matter and get the refund urgently. Details are as below:

                      Transaction ID [protected] towards payee PAYTM MOBILE SOLUTION from your Account XXXXXXXX2483 on Apr, 30, 2018 at 10:28 hours .

                      Let me know if you need any more details.
                      Apr 30, 2018
                      Updated by Amitkumar Pandey
                      Transaction ID [protected] towards payee PAYTM MOBILE SOLUTION from your Account XXXXXXXX2483 on Apr, 29, 2018 at 23:02 hours .

                      Please refer this transaction ID which didn't get credited to beneficiary account
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                        L
                        Link2UtKarsh
                        from Champa, Chhattisgarh
                        Apr 30, 2018
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                        Address: Jaipur, Rajasthan, 302020

                        My contact number is [protected]. My paytm debit card is not yet delivered and their customer care number won't allow you to talk to a person. They are not responding to my messages. Either get my card deliverd or can refund me my 125₹ to my paytm wallet.
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                          S
                          Sûrúmï Ïßhã
                          from Avinashi, Tamil Nadu
                          Apr 30, 2018
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                          Address: 625001

                          Paytm mobile solutions — error in transaction

                          3 reviews
                          Sa sanjay kataruka on apr 10, 2018
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                          Dear sir/madam,

                          Today (April 30) i have done online transaction through paytm gateway and paid bank account

                          The amount is deducted from my canara bank saving a/c but not credited to the my bank a/c

                          You are requested to please process the payment or refund the failure transaction to my account.

                          Thanks & regards
                          Apr 30, 2018
                          Updated by Sûrúmï Ïßhã
                          Login issue and money transection issues pls clear the problem immediately

                          I Entering right no and password at mya no but it say DATA DISPLAYING ERROR what i do my no is [protected] please solve it quickly
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                            A
                            Alok9009
                            from Agartala, Tripura
                            Apr 29, 2018
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                            Website: PAYTMSDK

                            I have cancelled a railway ticket with refund id[protected].irctc has refunded money to PAYTMSDK.but they are not giving it in my sbi account.it has gone over 10 days.PAYTMSDK is making fool by providing payment gateway through irctc .i want my money back urgently.money amount is 310 rupees.it has refunded by indian railway to PAYTMSDK on 20th april 2018 but .it sill is not credited in my sbi account
                            Payment karna h please solve this problem
                            Hello sir/mam My paytm number [protected] Sir My Acount problem In i have login my paytm account Data display Issue Problem plz solve my paytm account problem plz My problem solve sir i have my account money in 20rs under plz sir My problem Solusion in fast i have my mon n may dad angry me Plz solve fast mu issue
                            When I tried to login into my paytm account.It is showing that "we are facing issues in displaying desired info".So please contact the paytm cheaters and solve the issue.
                            I have booking movie tkts but not have promo code ...
                            I had booked IRCTC ticket via Paytm M gateway but due to seat availability I had cancelled it.
                            Still I have not received refund amount.

                            Enclosed is snapshot for your reference.
                            I had already done KYC on 12 mar'18 but still I'm not use any transaction in Paytm due same thing again & again update your KYC.

                            I have attached the screen shot of KYC done.

                            Please resolve my problem ASAP.
                            Sir Maine order cancel Kia per refund nhi his ..so help me
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                              T
                              tehalka tehalka
                              Apr 29, 2018
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                              Address: 110032

                              Dear sir,
                              I was trying to make vodafone mobile payment of rs. 8 on 13.04.2018 payment was failed but amount deducted from my bank account.
                              Have complained so many times to paytm they told to me refund will be credited in 7-14 days in my bank account now but still amount not credited in my bank account.
                              Have also complained to my bank but they also not helping me.
                              Similar problems happened with me with user i'd [protected]- this is my mother account and rs.159/- has to be refunded as i did the payment for buying a product but latter canceled it. But till now i have not received the payment back. However system said it will be credited in 24 hours i am attaching the photos for the same

                              Kindly do the needful
                              My name deepak sahu
                              Mob. [protected]
                              [protected]

                              Sr maine paytm se nehru cote magaye the
                              Jiska size L maga tha but diya xxl
                              Or colar bleck n gre maga tha jo ki nahi mila
                              Plese help me odar no .[protected]
                              My rs is deduct but not conform seat . Two times my rupees is deduct 2312+2312
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                                S
                                sandy raxxx
                                from Delhi, Delhi
                                Apr 29, 2018
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                                Address: Faridabad, Haryana, 121003

                                I am sandeep, my mobile no. Is [protected] and email is [protected]@gmail.com

                                I have purchased many product from paytm website and every product they provide the cash back offer on paytm wallet so i have very good amount on my paytm wallet but due to some error "your account is temporarily blocked for login" i can’t login my account or i can't use my paytm wallet.
                                Last 4-5 days i am continuing email to paytm team but nobody solved my problem till now.

                                I tried to call them in different number are given for contact like[protected], [protected] and[protected] but no one can pick up the phone and no reply or no call from paytm team side.
                                I am very disappointing for this type of support and services provided by paytm team to the customer, please help me to solve my problem.
                                Getting error message
                                Not able to book tickets book my tickets with SPI AS SOON AS POSSIBLE
                                I booked avenger infinity war movie ticket from paytm by applying promo code FILM100 and it also shows promo code applied successfully and I done payment and booking succeed. But I don't get my cashback yet. I also submit complaint in there help and support but they didn't get back to me. Please help.
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                                  prakashrathod9595
                                  from Mumbai, Maharashtra
                                  Apr 28, 2018
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: paytm.com

                                  Dear sir,
                                  I was trying to make vodafone mobile postpaid [protected] payment of rs.320 on 31.03.2018 payment was failed which is order id is [protected] but amount deducted from my bank account.
                                  Have complained so many times to paytm they told to me refund will be credited in 7-14 days in my bank account now almost 28 days gone still amount not credited in my bank account.
                                  Have also complained to my bank but they also not helping me..

                                  Kindly do the needful
                                  Prakash rathod
                                  Mob : [protected]
                                  My paytm wallet not login display error
                                  I have made 3 payments till now of foodpanda but that cashback progress is showing only 1 payment . You can also check my passbook.
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                                    R
                                    Reddy Tillu
                                    from Hyderabad, Telangana
                                    Apr 28, 2018
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                                    Address: Hyderabad, Andhra Pradesh, 5000043
                                    Website: Paytm

                                    Hi team
                                    I really fed up with the paytm service there is no customer related queries help the staff was very rude to not even helping the customer "twice is no proper answer from them the vendor they provided in the paytm services the vendor details they provide the private wrong number and the wrongi ordered air cooler in the help of the paytm four days back today is the delivery time there is no delivery yet so i want to cancel their is no person to help me really i fed up with the fed up with the brightness services i want to highlight this issue
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                                      Atul Shraff
                                      from Rudarpur, Uttar Pradesh
                                      Apr 28, 2018
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                                      Website: Www.paytm.conmm

                                      I applied many time for changing my number on paytm from [protected] to [protected] and they are only cancelling my complaint without informing me and i am doing the complaint from 16 jan 2018.
                                      They always say that the problem will be shortout in 24 to 48 hrs and after that i call them and they say that you have to wait more and after some time they say this cannot be done we will call you and no any call come to me on my new number and i have provided them my new number for call
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                                        S
                                        sureshbhatts4n
                                        from Solapur, Maharashtra
                                        Apr 28, 2018
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                                        Address: 110092
                                        Website: paytm.com

                                        Very worst services provided by Paytm.
                                        I received XXX amount from my friend as I was in need of some urgent cash.
                                        After receiving the amount, that amount was reflecting in my Paytm wallet but was not added to my bank account which was perfectly linked with my wallet using BHIM UPI.
                                        After that, I was trying to transfer that amount into my bank account but it was showing an error saying that "Money transfer failed because money cannot be transferred to same UPI address"
                                        I was really frustrated at that time because the UPI and KYC was perfectly done but still, my money was into the worst wallet ever, i.e., Paytm
                                        Still, I am not able to transfer that amount to my bank account.
                                        I have to ask a friend and then I have to transfer that amount into his/her account to access my own money.

                                        I would highly recommend everyone to stop using Paytm and uninstall the app,
                                        Use Tez or phonepay instead because they are giving perfect service.
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