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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 198

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N
nikes
from Delhi, Delhi
Apr 25, 2018
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I m not able to done kyc because my aadhar is linked with an other number which i does not know the mobile number. Plzz link mah aadhar card with mah new number. I have do at complaint at help and faq center but thee is no response at all from there. Complain registered twice but no action is taken regard mah complain. Plz help me its an emergency and i also want to open a paytm bank account. So i need kyc done
I cant book tickets at near by cinema and i cant apply promocode for movie booking what should i do.
My account is temporarily blocked.. from many days.. i have sent messages for many times.. but no one r responded.. would u like to solve the problem r not
... ph no:[protected]
email:[protected]@gmail.com
what is the problem with my account... why r u doing like this.. pls do something...
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    Bny Sharma
    from New Delhi, Delhi
    Apr 25, 2018
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 110083
    Website: paytm.com

    On september 10, 2017 i transfer rs. 13000 to one of the retailer from my paytm wallet account after scan his bar code but when transaction showing successfull on last step it has been credited and showing to mr. Sukhdev account instead of retailer (Mr. Rattan lal) account after that i checked with retailer as he said he didn't link any account with paytm and he didn't recieved any amount in his wallet, so i contacted with paytm and i sent 40-50 emails to them, but always they are misguiding even i sent screenshots also to paytm, in some emails they replying like illitrate, they do not understand, but in some emails they understand and they asked me for retailer (Mr. Rattan lal) cancelled cheque and i send them in march first week after that no response coming from paytm side, worst experience with paytm. My wallet transaction id is [protected] which is done september 10, 2017 03:30 pm
    Dear Sir,
    I am Transfeered RS.15000/- Date.6/04/2018 in my Axis Bank credit card. But not credit this Amount my Axixbank Account .
    Details. Date.6/04/2018
    WalletTxn ID.[protected]
    Rs. 15000/-
    Please Solve this quey
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      V
      vaka jayanth
      from Coimbatore, Tamil Nadu
      Apr 25, 2018
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      Website: PAYTM

      I have two paytm accounts, for one account kyc done, for the second account i can't do the kyc. I have amount in 2nd account so i cant transfer that amount.
      So i swapped my numbers, then two numbers changed but the amount didn't transfer from this account to that account...
      And i tried to add new number according to their instructions to the account but it showing bad request. And i can not able to use that amount

      For this last 1 month onwards i tried to contact paytm customer care people but they are not responding properly..
      In the below i sent photos of conversation that had with customer care service
      May 01, 2018
      Updated by vaka jayanth
      they asked me my adar card number and photo of the adar card (KYC) for their proof, after verifying they will send the money to my account having [protected]

      ₹ From my bank account, by PayTime. The bill of 1114 has been paid but the process has failed and my bank account has become 1114 Debit
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        V
        Varun_5
        from Hyderabad, Telangana
        Apr 24, 2018
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        Address: Rangareddy, Andhra Pradesh, 500035

        Two guy ripped me, and cheated me and took Total 1500.😥😥😞😟. please refund my money it's my hardwork.please😍😘😥.so please please refund my money back please.iwill be waiting for ur news.
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          A
          aryanstar99
          from Mumbai, Maharashtra
          Apr 24, 2018
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          I paid rs.1235 on flipkart from my paytm debit card on 19th april 2018 and it shows a successful transaction on paytm but the amount was not credited to flipkart. For the same i contacted paytm many a times but they are not refunding my money. Plz take actions against paytm.
          Paytm a/c no[protected]
          Mb no-[protected]
          Email- [protected]@rediffmail.com
          Transaction id-S42921686
          Reference no[protected]
          Apr 27, 2018
          Updated by aryanstar99
          Even after complaining against paytm they are not being concerned so, i m being forced to share my problem on social media.
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            A
            Atish Dwivedi
            from Korba, Chhattisgarh
            Apr 24, 2018
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            Address: Bilaspur, Chhattisgarh

            I have recharge rs. 4262 my airtel dth id no. [protected] in 15th april 2018 by airtel dth recharge website by using paytm option. I was submit my sbi debit card detail for payment. I have receive successful msg from sbi and deducted rs 4262 in my account, but my airtel dth is not recharge.
            Pos no. [protected] paytm txn no.[protected]
            My mob no. Is [protected]
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              R
              rashu saxena
              from Delhi, Delhi
              Apr 23, 2018
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              Address: New Delhi, Delhi, 110027

              I have booked 4 tickets for avengers infinity war.. The order was pending for 30 mins.. And after that.. It stands failed.. Although my 1494 rupees are deducted from my debit card from which i have done the purchase.. I want my money refunded asap and also a solution for my problem.. I have tried it 3 times earlier.. But everytime it states payment can't be made.. I want to know why this problem is arising.. When i have sufficient balance in my debit card which i'm using for making any transaction.. Please respond to it asap.. Otherwise i have to knock the doors of consumer court.. Earliest also paytm has done this kind of issue twice.. By deducting 200 rupees but the recharge was not successful.. That time i avoid it.. But this time i'm not going to ignore it.. This time it's not going to be same.. Return my previous money.. Or be ready to face the court in any other case.
              I have booked 4 tickets for Avengers Infinity war on 24 April 2018 via PAYTM.. But the order got cancelled on its own.. I tried it 4 times.. But for first 3 times no money was deducted.. But when i did for the 4 time the amount of 1494 got deducted from my account after about 30 minutes. I complained in the help centre of paytm twice also.. But till date.. I have not received any cash back and also any kind of positive response from their side..
              I don't want any more of this headache and tension regarding the repayment of my money.. I just and just want those 1494 rupees back in either my paytm wallet or in my bank account from which I did the transaction.. ASAP...!!!
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                V
                Vanshika Goel
                Apr 23, 2018
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                Address: 110031

                Hi Team,
                I was buying something from smytten paying through paytm wallet, i was having less balance in it. Item cost 190, my paytm wallet is having 17 rs so i selected netbanking for remaining 173 rupees, i selected bank of baroda did transaction and 173 rs deducted from my account but paytm showed transaction failed..
                Please let me know when will i get my money back in my account?
                Regards
                Vanshika
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                  N
                  Nigam Neha
                  from Kanpur, Uttar Pradesh
                  Apr 23, 2018
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                  Address: 226001

                  I have done my paytm transaction worth 3500 rs. But there is neither reflection in my savings account for Punjab And Sind Bank. Nor in paytm wallet.. I have only it's reference number n m attaching screenshot of that issue with transaction I'd. Bank reference I'd is[protected]. It's customer care said to me that u will have to wait atleast 15-20 days infact I need this money instant. Please resolve this as soon as possible. Thanks
                  Apr 25, 2018
                  Updated by Nigam Neha
                  Please resolve it as soon as possible, there is urgent need for this
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                    S
                    Sekar Babu
                    from Bengaluru, Karnataka
                    Apr 23, 2018
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                    Address: 641016

                    I have order two AC'S in paytmmall. One AC DELIVERED WRONGLY (Order No. [protected], Date 13 April 2018 9:43 am) I ORDERED SPLIT AC BUT I RECEIVED WINDOWS AC.I COMPLIED TO PATM CUSTOMER CARE.AND RETURN THE ABOVE AC.HE TOLD ME COURIER PARTNER WILL COME AND PICKUP.TILL HE IS NOT COME AND PICKUP.

                    An Another ac i will order (Order No. [protected]
                    20 April 2018, 12:48 pm) in paytmmall. And i canceled the AC (Because my personal problem)21 st april.i call to the customercare.he told me the amount will refunded in 24 Hours.now today 23 april . ihave not received any amount in my bank account.again i call to customer care executive he is told me refunded amount take some days.(they can not explain properly).

                    till i have no response from paytmmall.

                    worst experience in paytm call.

                    i have so sad to purchase online in paytm.

                    Customer care support is very worst.
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                      V
                      vicky lalwani1196
                      from Gondal, Gujarat
                      Apr 23, 2018
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                      Address: Bhavnagar, Gujarat

                      I booked tickets on irctc site and paid amount through paytm but for the technicle reason in irctc site my booking was not confirm and my online transaction is field and its happened72 hours ago steel i did not get refund in my paytm wallate for the same so kindly resolve my problem and give me refund of my amount paid on irctc.
                      thanking you

                      regards
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                        T
                        tarun.modi09
                        from Noida, Uttar Pradesh
                        Apr 23, 2018
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                        Address: Ghaziabad, Uttar Pradesh, 201005

                        I purchased honda grazia through paytm.Cashback partially provided.cashback of rs1500 only provided.but during promocode application it was written rs 1500 + extra ₹500 will be provided.but only rs 1500 is given as cashback.kindly provide the cashback of rs500
                        Pda screenshot of promocode detail.kindly provide the cashback of rs500 urgently.
                        After complaining to paytm customer care and grievance officer no resolution is provided.also paytm people disconnecting the call and no response
                        order id is [protected] for honda grazia purchased.you are the last hope.please help...
                        Regards
                        Tarun modi
                        [protected]
                        Apr 23, 2018
                        Updated by tarun.modi09
                        Cashback of ₹500 not credited till now
                        Apr 24, 2018
                        Updated by tarun.modi09
                        It has been 2 days since i complained at paytm customer care but there is no resolution from their side.also as i mentioned that I complained to grievance officer too.but i have not got the cashback.kindly escalate the problem to a higher level officer
                        Apr 24, 2018
                        Updated by tarun.modi09
                        No resolution till now. Kindly ask them to credit rs 500 cashback apart from rs 1500 cashback as was mentioned in the promo code
                        Apr 24, 2018
                        Updated by tarun.modi09
                        Manjit the represntative who called me today disconnected the call while i was speaking..is this the kind of behavior we expect from paytm people???No resolution provided till now
                        It has been 2 days since i complained at paytm customer care but there is no resolution from their side.also as i mentioned that I complained to grievance officer too.but i have not got the cashback.kindly escalate the problem to a higher level officer
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                          Mahender Light
                          from Hyderabad, Telangana
                          Apr 23, 2018
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                          Address: Adilabad, Andhra Pradesh, 504208
                          Website: paytm

                          My Exicutive asking Money(10000) for get a job as a Paytm KYC agent...
                          in this amount 50% for registration charges and another 50% for Fingerprint device... We are facing so many problems... please find And solve this problem Paytm... adilabad(Mancherial) dist exicutive asking money... too many agents are deposit mony like 10000 to 20000 rupees to exicutive...
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                            A
                            ashwin m moghe
                            from Bengaluru, Karnataka
                            Apr 23, 2018
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                            Address: 560029
                            Website: www.paytm.com

                            I am the user of paytm app, its been almost from past 2-3 months on few transactions while adding money in the paytm wallet has become headache for me, everytime i add money to wallet it gets deducted from bank and from paytm website i get a msg saying "payment confirmation awaited" but never they have creditred the amt in my account instead they say that it will be refunded by the bank or it will be added, while i have never got refund from the bank as its not fault from bank side and they have not added the money to wallet and they informed its been refunded to the bank when checked with trhe bank statements there is not even a single rupee refunded. I want to file a complaint against paytm as its doing fraud and scam with the users. I have taken it to the social media as well but i just get update saying that they have checked the records and updated us with explaination, but its about the payment done to the items purchased not about the amt which has been deducted from the bank account.
                            My account is blocked and am unable to place any order. Request to re-activate.
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                              peaush yadav
                              from Jhansi, Uttar Pradesh
                              Apr 23, 2018
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                              Address: 301402
                              Website: irctc

                              Sir i try to booked a ticket on 27 dec 2017 through paytm but my ticket was not done.
                              My bank tranjection detail is transfer-inb one97 and ref/ cheque no [protected] communication ltd-58424igacpppop7trans.
                              My ticket was not done and amount 2140/- had debit my account.
                              Sir pl check and refund my amount who charges in wrong transition on 27 dec 2017.
                              My bank account is [protected].
                              Showing some error when booking the tickets. I am trying to book from 22/04/2018 but still I am not able to book the tickets.
                              Please check the error
                              I need to book for avengers:infinity War
                              Dear sir,
                              i recharged today 100 rs and used code of mall100 but i did'nt get the cashback after applying this successfully .

                              no which recharged [protected]

                              contact [protected]@gmail.com
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                                Manjunath Gururajarao
                                from Mysore, Karnataka
                                Apr 23, 2018
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                                I have done a transaction on 1st march 2018 using rupay debit card at bmn public school for amounting to rs.17, 655/- but wherein till date merchant as not got credit to their account and they have issued a letter stating they have not received and it has reversed back to paytm on same day
                                Transaction id : s58584491
                                Ref no :[protected]
                                Amount : 17, 655/-
                                Date : 01.03.2018

                                Pls help in this matter
                                When I am booking my tickets I didn't book my ticket
                                Hello.. we have booked tickets for 10:30 AM show for sunday april 22nd.. but its not displaying next proceeding procedure after clicking on - procced for payment.. kindly respond ASAP
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                                  Vinay Kumar j
                                  from Bantval, Karnataka
                                  Apr 23, 2018
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                                  Address: Tumkur, Karnataka, 572101
                                  Website: Seabird tourists

                                  I booked a ticket from belgaum to tumkur on 21/4/2018 in paytm for journey on 22/4/2018. While booking dropping point shows that opposite ksrtc. Tumkur busstand. So i booked the tickets. But when we reached tumkur on 23rd morning @4.30am. Driver told that dropping point is in bypass only and dropped me and my family with small kid on batwadi bypass. It's very far from city. The place is also not safe. Wen i called seabird headoffice they also behaved arrogantly and told dropping point is in bypass only. Driver dropped in by pass only. Plz don't do this for any others.
                                  My ticket details:-
                                  Apr 20, 2018
                                  Illinda LAXMI SRUJANA's response
                                  I am not able to book movie tickets from paytm
                                  I ordered a screwdriver set for my motorola phone, i just got the product, its of very low quality and it doesn't work.
                                  It was mentioned that this product is compatible with motorola phones, actually its not. PayTM has miss informed me about the product.
                                  I am not able to book tickets in svc mahalaxmi theatre from paytm...
                                  My name is Shaikshavali
                                  M number - [protected]
                                  Mobile Micromax malware
                                  I will taken Jan 10th mobile will so much heat I will put in charging other touch is not working and hanging mobile Micromax care also he can't take mobile this is not Micromax he will tell
                                  Pls you will solve my complaint
                                  Tell me any solution Pls
                                  Vodafone no [protected] recharge failed for rs 251/- bank account debited

                                  on 13/04/2018, please refund the amount to my sbi account no [protected]

                                  order no [protected]/[protected]. order no is given, date is given, paytm

                                  has to pay the money to the above mentioned account. description is sufficient
                                  My self Sainath ..I booked train tickets in IRCTC app from Nzb to log
                                  .800 amount debited from my account through the Paytm ..still not booked tickets..and my amount not refunded to my account.pls consider my request.. refund my amount as soon as possible
                                  Sir I try to sent money to someone but by mistake i wrote wrong no sir please help me and refund my money the no in which mistakely payment is done is [protected]
                                  Hello sir

                                  I add 50 rupees in paytm by my creditcard but it is not showing in my paytm account.and it got debited from my account.

                                  Please solve this problem as early as possible.

                                  Regards
                                  Sujeet
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                                    nitish700
                                    from Delhi, Delhi
                                    Apr 22, 2018
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                                    Address: New Delhi, Delhi, 110045
                                    Website: www.paytm.com

                                    Paytm does a lot of Fraud. They never display balances like how a bank does as per below.

                                    Transaction Info -- Debit -- Credit -- Balance left

                                    Complaint Paytm about this, no reply.
                                    I have seen many times my balances have been missing. There were couple of transactions that were not displayed in the Paytm Account.
                                    So Friends, Paytm steals your wallet money be careful.
                                    Apr 16, 2018
                                    [email protected]'s response
                                    order number is [protected]
                                    I m add money 9900 this payment awaited now in paytm and my this payment debit from my account.
                                    My number is [protected] i can see status in website as payment confirmation awaited.date 16/04/2018
                                    I have booked three train tickets online by using Paytm mobile app for the journey from Palakkad to Jolarpettai Jn with the PNR no. [protected], , [protected] on 6th April 2018, which i later on cancelled due to some reasons but i didn't got my refund amount still.
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                                      Rameez Akhter
                                      from Vasai-Virar, Maharashtra
                                      Apr 22, 2018
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                                      Dear sir,

                                      My ticket was booked through paytmag bank and due to some personal issue i cancelled my ticket, but still i am not received my cancellation amount in my bank account.
                                      My ticket transaction id is : [protected]
                                      Pnr no : [protected]
                                      Refund id : [protected]
                                      Trans. Amt : 2020.00
                                      Refund. Amt : 1510.0
                                      Bank : paytmag
                                      Booking date :[protected]:38am)
                                      Cancel date : 02-03-18
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                                        Adrim Khan
                                        from Ladnun, Rajasthan
                                        Apr 22, 2018
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                                        Address: Barmer, Rajasthan, 344001
                                        Website: [email protected]

                                        Daer sir
                                        My paytm number is [protected] I was transfer 514 money paytm to my account do not receive money customer care are not satisfied to me and there are not Pike up the call please help me.

                                        Thanks & regards
                                        Adrim khan
                                        [protected]
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