PayTM Mobile Solutions Complaints & Reviews

Dear paytm team

I am your paytm wallet customer registered ac no - [protected].. I send to money paytm wallet send to money bank punjab national bank early morning 6:45  date-02/052018 amount rs - 2471.93 is stuck pending show wallet txn id:[protected].. Your paytm customer service caller said 3 to 5 working days your amount transfer in your bank  & another caller said paytm not deduction complete what is going on  i humblly request my payment return fast in my paytm wallet or pnb bank plz do something my consumer durable loan is active in punjab national bank bajaj ecs date :02/05/2018 your bad service fault against my ecs not deduct and bounce chrges extra on putting bajaj finserv on me.. I already send to consumer complaints mail against your bad service  i not happy with your services & help support paytm team..

I have done several transaction on 21st 22nd 23rd and 24th more than 20 transaction but i have received only 3 rupees on all the days. I wanted to raise a complaint but paytm didn't allow me to report any queries.
As u can see in pics i have done 5 transaction on 25th april but got only 1rupee cashback.also told that i have done only 1transaction. several transaction are also done according to the terms and conditions but Paytm is not doing the same as ler the terms and conditions

Hello,
I am trying to book a ticket using irctc app on 22th march. My money got deducted but ticked did't booked.
When i am checking the website its showing following information:-
Transaction id:-[protected]
Transaction date: 22april-2018
Cancellation id/ refund id: [protected]
Trans amt:830
Refund amt:830
Bank-paytmsdk
Refund status - refunded
Refund date-24-april-2018
My email id:- [protected]@gmail.com
Mobile:- [protected]
So, kindly try to make a notice on my problem and try to redund my deducted money asap.

I have paid paytm wallet add money my rupay card but fast payment has failed in paytm site and has been debited the 1000 rupees from my account balance please refund my debited amount of rs 1, 000 which is account number[protected] please refund my money to my account as soon as possible.

Sir/Ma'am
I forgot my password of registered no. [protected] and I'm constantly trying to recover it but my call is not getting connected to [protected]
I've tried other numbers also bt no other is working...some says "does not exist" some says "out of order".
Kindly resolve my problem so tht i could follow the "cashless India" rule.
With regards
sunisha das dandel

Hi,

I have paid amount of 763rs for my post paid mobile bill payment, amount was deducted from my saving bank account but still my post paid mobile bill payment showing pending.

Requesting you refund mentioned amount in to the my account.

My post paid mobile no: +91 [protected]

Kindly find the attachment of transaction details. Please help to me.

Best regards
Sankar
[protected]

Hi,

He amount for the second class season ticket quarterly pass (599 inr) has got deducted while making a transaction through the uts app on 02th may, 2018.

On reaching the mumbai customer care, their number itself is out of order

Kindly take necessary action to refund the amount asap

Details are as follows:

Mobile number registered on uts - [protected]
Transaction date: 02 may, 2018.
Amount deducted: rs. 599 /-
Transaction made via - paytm payment gateway
Payment for : booking second class quarterly season ticket from vasai to dadar

Even after trying for 5-6 times the paytm app is unable to load the show timings for imax viviana mall for 4th may friday with a constant message for error. On submitting this complaint the message reads that this complaint is too short to attract attention. Isn’t it your responsibility to resolve each and every problem without it being attractive??

Sir i was purches 16l bajaj micro wohan on order no [protected]. Then one personas call me to cancel that order this telephone call [protected] this number he told me to you are win ahore gift by last praytm purches then cancelled that order and following my infraction to send gift barcode call purches above 3000 any item by praytn then i was agen saleted bajaj 16l micro wohan then he will call me to transfer a mount by sending praytn bar code i was attached that file
Please give me my chiting transfer payment rs 3999
Please replay me my contact number is [protected]
Chiting persona are explain all my ditels address phone number by your data then i was trust but payment transferred successful then no any order pending

Dear Sir/ Madam. Your advertisement presently is playing on air during IPL is excellent. I love to word don't say thanku. Pizza mangao !!! Conjoos. I like it & add is very attaract to me even peoples who are watching your add on televission. I am not using any ptm service but I like your efforts in digital India mission.

Dear team,
I was trying to do a payment for medlife of rs. 4432.96 on 24th april using my rbl credit card. During the transaction process, i got error from medlife and the amount was debited from rbl. I had words with medlife and they told me that they didn't have receive the amount.

As per rbl, the amount was paid against paytm medlife mumbai.

Please help me.

I was booking air ticket from port blair to delhi on 19th april but my ticket was cancelled. Order no is [protected]n amount was deducted n and it was not refund into my bank account. It has gone over 14 days. Paytm is making fool by providing me transaction i'd which is not traceable from bank. I want my money back urgently. Money amount is 7624 rupees..

Hi sir/madam

I have ordered a water bottle and a toy car order no attached in attchment but i am unable to receive cashback on both the orders and my kyc has been already done by biometric and not getting any help fron customer care. Its almost 10 days gone and i have already tried to return the product few days ago but it got cancelled automatically. Now i cant return and all my money has been stucked i have also raised the queries on app but no one is responding
So please help me asap

Rs 2079.00 has been debited from my s.b.vide[protected]at PAY TM trx#[protected].But it has not paid to brothers, lucknow.They are penting payment.pls.either pay them or credit it to my account.Harbir singh Chhabra.The amount has bee n debited my account.

I am transfer to money but not received in my account
My Paytm Mob No. [protected]

Wallent Txn ID [protected] Rs. 100
Wallent Txn ID [protected] Rs. 100
Wallent Txn ID [protected] Rs. 2500

Tried paying redbus through your all twice. Got a failed transaction feedback both times.
Used book now pay later option on redbus.
After 15 mins i got a message feom my bank stating the money had been deducted by your app.
However, the pay later service of redbus is via lazypay and i have to pay them as well.
Kindly look into this and initiate a refund. Pathetic.

A job portal name : shine pro job.com has asked res 10/-as registration charge. Instead of rs 10/- rs 9998/ has been deducted since it was showing transaction failed so repeated the same process.
My card no [protected]. The trasaction details are as follows:-
Othpg[protected]pay tm 9999
Othpg[protected] pay tm 9998
Both dated 28/04/2018
My bank account no sbi[protected] new sama road, vadodara
I have done a police complaint on 28/04/2018 afternoon vide no
Vc [protected]
If any other information required i can give the feed back.
Kindly refund this amount rs 19997/- to my account as soon as possible and initiate action against this fraud company, they are spoiling your name as well
Regards
Girish singh

Ordered my laptop from paytm and got it on 22/april/2016, got my laptop as if this was new and i on that time couldn't figure out that it was refurbished as laptop was running fine and returning period was 30 days till then laptop was running fine. Problem first occurred after 2 months when suddenly laptop stopped working and when i tried complaining to lenovo i knew that laptop only had 55 days of remaining accidental warranty so i complained and i knew it was refurbished but 1 year accidental warranty was included so i gave laptop to service center and whole motherboard was changed, so laptop was fine after some months in november laptop again started having problem as screen was flickering so i complained again an my whole screen was replaced, laptop worked fine for like a year after that and then suddenly one day my hinge holding screen broke and since i didn't have accidental warranty i couldn't get it repair as it would cost me around 10k+ so i complained to company and they told me they can't help in this matter. Kindly help as my laptop on which i work has been dead since and screen isn't working. Your help would be greatly appreciated.
I have included picture of my laptop bill and how i mailed company about updating my warranty also picture is included about problems and their response.

Order no [protected]
00:11am, 10 april 2018

I ordered lotto white sneakers. The delivery was made by xpressbees. I received old muddy shoes in the packet. The delivery boy refused to take them back and suggested me to file a return. Twice i have raised the return but both the times the courier boys from bluedart who come to take the muddy old shoes back refuse to take them saying they need new shoes in return only. How am i supposed to return new shoes for the refund when i received old ones? Paytm doesn't respond to this. They don't even register my complaint on the app. They are fraud. I have valid videos and photos of all of it.

Today I went to nearby KYC center to update my KYC (Aadhaar) and notice that they are charging Rs. 20. Without receiving the amount they are not doing KYC update. It looks there is no strict compliance following by Paytm KYC center.

KYC center address:
Sri Vinayak Stores, no. 1 main Banaswadi, Bengaluru - 560033.

I initially agreed to pay Rs.20 for kyc update but when I receive OTP to my mobile it is clearly mentioned that "There are no charges for this service".