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Updated: Oct 17, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 195

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V
Vinaykumaryandra
from Cuddapah, Andhra Pradesh
May 3, 2018
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The movie tickets are not booking due to technical issue of the movie of "na peru surya na illu india".in the city of "pithapuram" for "venkateswara theater" on the of releasing on friday[protected]. For the show times are 6:30pm on[protected] in pithapuram. Please solve the problems quickly for bookings of movie tickets in the pithapuram city of venkateswara theater.
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    N
    namratasumit
    from Basi, Rajasthan
    May 3, 2018
    Resolved
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    Resolved

    Address: Gautam Buddh Nagar, Uttar Pradesh
    Website: www.paytm.com

    Phone/mobile number: [protected]

    I want to sent money from my wallet to

    Bank account and others but this message

    Show on screen "sorry. We deducted a

    Suspicious activity from your account"

    What is suspicious activity in my account???

    My query ref. No = 63912013 and 63910796

    Pls proceed my complain asap otherwise i will go to consumer court.

    . And my paytm registered number in [protected]
    May 3, 2018
    Complaint marked as Resolved 
    [email protected] Contact no. 8005677830
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      A
      Aditya Potharaju
      from Bengaluru, Karnataka
      May 3, 2018
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      Address: 560093
      Website: paytm.com

      I have paid all my bescom bills from november 2017 to march 2018 through paytm wallet (April 2018 is not generated yet) and it still shows that i need to pay 1806 rs

      All my transactions were successful in paytm.

      Why is this? Is paytm paying bescom?

      This is very frustrating. I need this issue to be addressed asap
      Apr 27, 2018
      Bharath Sai's response       Paytm in dream 11
      May 02, 2018
      deepak kurothe's response       Paytm — failed to recharge my mobile no but balance cut off from bank

      View replies
      Sir, i was trying to add Rs.225 money to Paytm valet from SBI Today 03/05/2018 at 4:23pm but can't add and money has been deducted from bank account.PAYTMWAL1210203 at PAYTM tnx#[protected]
      My Paytm account Nitin Kumar of [protected]@gmail.com
      Reply
      I got a message that I have debited 1500 f from my bank account but the amount was not credited to my Paytm wallet ...
      Please resolve my issue
      Reply
      My account no is[protected] in United Bank. I booked tickets through paytm but my ticket was cancelled now it's been 20 days but I didn't get the money. Please help me.i have been waiting for the money please do help.
      Reply
      Paytm — failed to recharge my mobile no but balance cut off from bank
      Reply
      I have deposited 5000 money in Paytm
      I use 600 in my Paytm balance
      But suddenly I have press unlink my Paytm
      So my money is not there
      Please add my money in my account [protected]@gmail.com
      Reply
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        S
        sangeeta sankoji
        from Gulbarga, Karnataka
        May 3, 2018
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        Address: Bangalore, Karnataka

        Dear sir/madam,
        I have an account in corporation bank. While doing online net recharge through paytm of 498 unlimited recharge for 90 days the amount is deducted trice. Before doing transaction i have added 500 rs to paytm wallet then started online recharge after all from the bank amount is deducted trice including paytm also. And the received message is only once. Please give any solutions for this because all of a sudden 1500rs is deducted. Provide any message or notification about this problem.
        Transaction id:-[protected]
        Transaction date: 2-may-2018
        Cancellation id/ refund id: [protected]
        Trans amt:498
        Refund amt:996
        My email id:- [protected]@gmail.com
        Mobile:- [protected]
        So, kindly try to make a notice on my problem and try to refund my deducted as soon as possible...
        Thanks
        Sangeeta
        View replies
        I can't book my tickets😡😡😤😣
        Reply
        The ticket are now booked and they is not booked it is showing error
        Reply
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          E
          Etihaad
          from Dirba, Punjab
          May 3, 2018
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          Address: 110092
          Website: [email protected] (Support)

          Dear paytm team

          I am your paytm wallet customer registered ac no - [protected].. I send to money paytm wallet send to money bank punjab national bank early morning 6:45  date-02/052018 amount rs - 2471.93 is stuck pending show wallet txn id:[protected].. Your paytm customer service caller said 3 to 5 working days your amount transfer in your bank  & another caller said paytm not deduction complete what is going on  i humblly request my payment return fast in my paytm wallet or pnb bank plz do something my consumer durable loan is active in punjab national bank bajaj ecs date :02/05/2018 your bad service fault against my ecs not deduct and bounce chrges extra on putting bajaj finserv on me.. I already send to consumer complaints mail against your bad service  i not happy with your services & help support paytm team..
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            A
            Abhilash Kumar Pattanaik
            from Siliguri, West Bengal
            May 2, 2018
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            Address: Angul, Odisha, 759122

            I have done several transaction on 21st 22nd 23rd and 24th more than 20 transaction but i have received only 3 rupees on all the days. I wanted to raise a complaint but paytm didn't allow me to report any queries.
            As u can see in pics i have done 5 transaction on 25th april but got only 1rupee cashback.also told that i have done only 1transaction. several transaction are also done according to the terms and conditions but Paytm is not doing the same as ler the terms and conditions
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              K
              Kautilya Kumar
              from Delhi, Delhi
              May 2, 2018
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              Address: New Delhi, Delhi, 110092
              Website: Irctc

              Hello,
              I am trying to book a ticket using irctc app on 22th march. My money got deducted but ticked did't booked.
              When i am checking the website its showing following information:-
              Transaction id:-[protected]
              Transaction date: 22april-2018
              Cancellation id/ refund id: [protected]
              Trans amt:830
              Refund amt:830
              Bank-paytmsdk
              Refund status - refunded
              Refund date-24-april-2018
              My email id:- [protected]@gmail.com
              Mobile:- [protected]
              So, kindly try to make a notice on my problem and try to redund my deducted money asap.
              View replies
              Customer pay me 51 rupee via paytm msg aa gya h pr balance avi tk nhe aaya h.aur mere shop paytm nearby pr show nh kr rha h.
              Reply
              Customer pay me 51 rupee via paytm msg aa gya h pr balance avi tk nhe aaya h.and my shop is not showing on paytm nearby.my no is [protected]
              Reply
              Txn number[protected] Please give back my money sir. We know paytm is a great company, but i do know how this is happened. Please solve it sir. We have great trust on you'rs.
              Reply
              I got 20rs cashback then after i booked train then why 20rs deducted..?
              And day before yesterday i booked 12 seats of bus then why you charged extra money for that?
              Why this happening?
              Is this the way to use Paytm
              And in haven't recieved anything from recharge booking..
              Plz help for me
              Paytm number
              [protected]
              Reply
              A smart watch frome order eloda smart watch buy now pay the paytment but not deliver my watch please requesting for you my refound sir ji,
              Reply
              Last 02/04/2018
              I tried to add money in my walet, rs-650/-
              money debited from my bank but, not added money in my wallet
              mobile [protected]
              Reply
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                A
                asadul mondal
                from Ranaghat, West Bengal
                May 2, 2018
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                Address: 700125
                Website: paytm

                I have paid paytm wallet add money my rupay card but fast payment has failed in paytm site and has been debited the 1000 rupees from my account balance please refund my debited amount of rs 1, 000 which is account number[protected] please refund my money to my account as soon as possible.
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                  S
                  sunisha d
                  from Indore, Madhya Pradesh
                  May 2, 2018
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                  Address: Dewas, Madhya Pradesh, 455001
                  Website: Paytm

                  Sir/Ma'am
                  I forgot my password of registered no. [protected] and I'm constantly trying to recover it but my call is not getting connected to [protected]
                  I've tried other numbers also bt no other is working...some says "does not exist" some says "out of order".
                  Kindly resolve my problem so tht i could follow the "cashless India" rule.
                  With regards
                  sunisha das dandel
                  May 01, 2018
                  GULSAN PANDA's response                   Plzzz help me

                  View replies
                  Mera paytm point nearby pai so nhe kr rha h.kitnai baar complaint kr chuka hu pr is baar koe sudhar nhe ho rha h.
                  Mere agent no h [protected]
                  Shop name.:- customer services point sakrauli buchauli
                  Reply
                  I tried to add money to paytm wallet three times but it deducted money from bank though it didn't add money to wallet.

                  date 30/04/2018
                  date 1/05/2018

                  name - aaditya sujeria

                  registered paytm id no. - [protected]

                  bank - allahabad bank
                  Reply
                  Hello my paytm account is block i have post so many time on paytm app help & support section but not response received. i am unable to pay my bills from last 15 days kindly do the needfull ASAP

                  my number is [protected]
                  Reply
                  My item is not delivered but shows deliver in 29.04.2018, , &I have already paid 450rupess for thiss item wht can I do for it
                  Reply
                  Sir,
                  My account password is not getting reset.
                  While calling via registered mobile it's not connecting...
                  Please contact me.

                  Number. [protected]
                  Reply
                  I can't open my account account is not login and I can't connect [protected] number.
                  When I call this number call disconnected auto from 1 months
                  My Paytm number [protected].
                  Invalid username and password show always log in
                  Reply
                  Someone use my paytm account and use Rs. 2720/- & Rs.345/-
                  on 21.4.2018 paytm no. [protected]
                  Please arrange to get back my amount
                  Reply
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                    S
                    sankarch
                    May 2, 2018
                    Resolved
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                    Resolved

                    Hi,

                    I have paid amount of 763rs for my post paid mobile bill payment, amount was deducted from my saving bank account but still my post paid mobile bill payment showing pending.

                    Requesting you refund mentioned amount in to the my account.

                    My post paid mobile no: +91 [protected]

                    Kindly find the attachment of transaction details. Please help to me.

                    Best regards
                    Sankar
                    [protected]
                    May 9, 2018
                    Complaint marked as Resolved 
                    Your complaint has been forwarded to PayTM Mobile Solutions Pvt. Ltd. customer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint on ConsumerComplaints.in click here We sincerely hope your issue will be resolved as soon as possible! Kind regards, ConsumerComplaints.in Team We are here to help
                    May 09, 2018
                    Updated by sankarch                     Still i did not received my money and also i did not get any call.

                    Please help me for refunding the amount.

                    Best regards

                    Sankar
                    View replies
                    Paytm account issue: Reference number 61507054

                    I have explained the issue so many times to these Paytm customer care, but still they do not go through history and keep asking same question and no proper response. This is so frustrating and i need to escalate.
                    Reply
                    Dear Sir I have ad moeny in paytm walet Date of 12-Apr[protected]Apr-2018) by debit card but Payment not credit in paytm walet and payment deduct in my Bank Ac after 15 days but not retun payment

                    This is my Transaction id .. OTHPG[protected]PAYTM NOIDA
                    Mo.[protected]
                    Reply
                    I ordered of shoes bt i have received wrong size shoes plz replac it
                    Reply
                    Sir,
                    I book a tarin season ticket today morning using UTS app threw paytm. The amount will be debited on my account but its not received by UTS. Its is on paytm gateway.kindly refer the below taransaction id:00220079.
                    Reply
                    Order no. Is [protected], and the delivery come from aravi home & kitchen store we had orderered for two topware containers lunch box with insulated bag but found only one lunch box in it the bill no. Is 07b[protected] & date is 25/04/2018.
                    Reply
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                      M
                      Mangalkale
                      from Mumbai, Maharashtra
                      May 2, 2018
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                      Address: Thane, Maharashtra, 401202
                      Website: UTS app

                      Hi,

                      He amount for the second class season ticket quarterly pass (599 inr) has got deducted while making a transaction through the uts app on 02th may, 2018.

                      On reaching the mumbai customer care, their number itself is out of order

                      Kindly take necessary action to refund the amount asap

                      Details are as follows:

                      Mobile number registered on uts - [protected]
                      Transaction date: 02 may, 2018.
                      Amount deducted: rs. 599 /-
                      Transaction made via - paytm payment gateway
                      Payment for : booking second class quarterly season ticket from vasai to dadar
                      View replies
                      I want to book the movie ticket online but the ticket is not booking plz book my ticket as soon as posible.
                      Reply
                      My order not send me
                      Reply
                      Dear SIR,

                      I was trying to add 2000RS in my friend paytm wallet by Allahabad bank the amount debited from my account but i didn't get 2000RS in my friend paytm wallet (Paytm Number :- [protected] ) . .

                      PLEASE DO NEEDFUL AS SOON AS POSSIBLE.
                      Reply
                      May paytm wallet App me kal rat me profile update Kiya to mere wallet se rupaye Gayab ho Gaya aur zero balance bata Raha hai please help me my money refund Chahiye
                      Reply
                      I recharged my vodafone no [protected] with Rs.198/ . But recharged not occured successfully. now how can i get back my money to my account? What is icici pay bank option?
                      Reply
                      As I forgot the password i was told to give a call to a number and when I was told to click option 1 it didn't take it into account and hence I am unable to reset password
                      Reply
                      I was booking for train and paid through paytm wallet but the booking is cancelled due to some problem. Money has been refunded from irctc but did not received yet in paytm wallet.
                      Reply
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                        M
                        Megha Padhiar
                        from Mumbai, Maharashtra
                        May 2, 2018
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                        Even after trying for 5-6 times the paytm app is unable to load the show timings for imax viviana mall for 4th may friday with a constant message for error. On submitting this complaint the message reads that this complaint is too short to attract attention. Isn’t it your responsibility to resolve each and every problem without it being attractive??
                        View replies
                        Last two days ago i recharged so amount will be deduct to my account but recharge failed so i want urgently refund to my account
                        Reply
                        I had Rs, 1496 in my paytm passbook.Meanwhile I forgot my password . So I reset my new password by approaching given link.But when I opened my account I saw all my balance amount disappeared.I don't know how. Kindly explain me and please redeposit in my account.
                        Reply
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                          S
                          satyambeed
                          from Pathardi, Maharashtra
                          May 1, 2018
                          Resolved
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                          Resolved

                          Address: Beed, Maharashtra, 431122

                          Sir i was purches 16l bajaj micro wohan on order no [protected]. Then one personas call me to cancel that order this telephone call [protected] this number he told me to you are win ahore gift by last praytm purches then cancelled that order and following my infraction to send gift barcode call purches above 3000 any item by praytn then i was agen saleted bajaj 16l micro wohan then he will call me to transfer a mount by sending praytn bar code i was attached that file
                          Please give me my chiting transfer payment rs 3999
                          Please replay me my contact number is [protected]
                          Chiting persona are explain all my ditels address phone number by your data then i was trust but payment transferred successful then no any order pending
                          May 3, 2018
                          Complaint marked as Resolved 
                          Flip Mart Shope Mail ID :[email protected] Phone Number :01141254898 / 01140364896 Order no :OD55632632 Amount :Rs3999
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                            B
                            bsn_bsn
                            from Ludhiana, Punjab
                            May 1, 2018
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 301204

                            Dear Sir/ Madam. Your advertisement presently is playing on air during IPL is excellent. I love to word don't say thanku. Pizza mangao !!! Conjoos. I like it & add is very attaract to me even peoples who are watching your add on televission. I am not using any ptm service but I like your efforts in digital India mission.
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                              R
                              [email protected]
                              from Delhi, Delhi
                              May 1, 2018
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                              Website: Paytm

                              Dear team,
                              I was trying to do a payment for medlife of rs. 4432.96 on 24th april using my rbl credit card. During the transaction process, i got error from medlife and the amount was debited from rbl. I had words with medlife and they told me that they didn't have receive the amount.

                              As per rbl, the amount was paid against paytm medlife mumbai.

                              Please help me.
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                                A
                                Avinashneeraj
                                from Chandigarh, Chandigarh
                                May 1, 2018
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                                Address: 181102
                                Website: Paytm

                                I was booking air ticket from port blair to delhi on 19th april but my ticket was cancelled. Order no is [protected]n amount was deducted n and it was not refund into my bank account. It has gone over 14 days. Paytm is making fool by providing me transaction i'd which is not traceable from bank. I want my money back urgently. Money amount is 7624 rupees..
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                                  A
                                  Autodesk
                                  from Palghat, Kerala
                                  May 1, 2018
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                                  Address: New Delhi, Delhi, 110044

                                  Hi sir/madam

                                  I have ordered a water bottle and a toy car order no attached in attchment but i am unable to receive cashback on both the orders and my kyc has been already done by biometric and not getting any help fron customer care. Its almost 10 days gone and i have already tried to return the product few days ago but it got cancelled automatically. Now i cant return and all my money has been stucked i have also raised the queries on app but no one is responding
                                  So please help me asap
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                                    8
                                    8harbir singh chhabra
                                    from Lucknow, Uttar Pradesh
                                    May 1, 2018
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                                    Address: Lucknow, Uttar Pradesh, 226021
                                    Website: www.grofers.com

                                    Rs 2079.00 has been debited from my s.b.vide[protected]at PAY TM trx#[protected].But it has not paid to brothers, lucknow.They are penting payment.pls.either pay them or credit it to my account.Harbir singh Chhabra.The amount has bee n debited my account.
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                                      P
                                      piranjan
                                      from Ranchi, Jharkhand
                                      May 1, 2018
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                                      Address: Haridwar, Uttarakhand, 247667

                                      I am transfer to money but not received in my account
                                      My Paytm Mob No. [protected]

                                      Wallent Txn ID [protected] Rs. 100
                                      Wallent Txn ID [protected] Rs. 100
                                      Wallent Txn ID [protected] Rs. 2500
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                                        M
                                        Mannat Cheema
                                        from Jaurian, Jammu and Kashmir
                                        May 1, 2018
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                                        Tried paying redbus through your all twice. Got a failed transaction feedback both times.
                                        Used book now pay later option on redbus.
                                        After 15 mins i got a message feom my bank stating the money had been deducted by your app.
                                        However, the pay later service of redbus is via lazypay and i have to pay them as well.
                                        Kindly look into this and initiate a refund. Pathetic.
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