PayTM Mobile Solutions Complaints & Reviews

Address: Ambedkar Nagar, Uttar Pradesh, 224122

Website: consumer complaints

Dear sir,
I try to book my irctc ticket through Paytm Gateway on date 20.04.2018 in four attempt. But all attemp my payment is failed (Enclosure attach of IRCTC failed Transaction detail). From my Debit card two attempt of 17700 & 17700 Rs. amount is deduct. My account which transaction no is 15204855, 15109148

My deduct amount is not refund. Kindly refund my debited amount 35400.00

Apr 28, 2018

Updated by medicine store Dear sir,
I try to book my irctc ticket through Paytm Gateway on date 20.04.2018 in four attempt. But all attemp my payment is failed (Enclosure attach of IRCTC failed Transaction detail). From my Debit card two attempt of 17700 & 17700 Rs. amount is deduct. My account which transaction no is 15204855, 15109148

My deduct amount is not refund. Kindly refund my debited amount 35400.00

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Address: Gautam Buddh Nagar, Uttar Pradesh

Hello sir/mam,
I had complaint 10 days ago regarding some fraud transactions from my sbi account. Fraud transactions were done with some paytm codes. There were 16 transactions of around 5, 000 rs each using paytm codes. I still haven't got any reply or solution from your company. Please inform me anything regarding the complaint on my mail id [protected]@gmail.com.
I want that my money should be refunded into my sbi account. I had attached my bank details and all the transaction details with the filed complaint.
Thanks
Ayushi Sharma

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Address: Gautam Buddh Nagar, Uttar Pradesh, 110005

Website: Paytm.com

I want to Complaint against Paytm for NOT providing the Cashback promised for doing UPI transactions from my account associated with my mobile number [protected] from 9th to 16th April and now from 19th April Onwards.

My mother using the mobile number [protected] facing the same problem.

When contacted to Paytm care, they're demanding more details from us rather than verifying all the details on their own as if they don't have access to any account or anything.

When contacted to Paytm grievance officer, they simply don't reply.

So kindly look into this matter as the Cashback amount on each mobile number is now over Rs.400

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Address: Gwalior, Madhya Pradesh, 474012

I made a transaction of rs. 10 on 27/04/18 at 16.46 and 16.48 pm to a person (shineprojob.com)but instead of it there were two transaction of rs. 4998 and 15000 which has been transferred to a paytm account without my will. So I request you to look into the matter as soon as possible.

Regards
Rohit Sinha.
Mobile no.[protected]
Email I'd- [protected]@rediffmail.com

Apr 28, 2018

Complaint marked as Resolved

yesterday, we received a call at 4.30 pm from this Mobil No. 9682060379, (caller name Neha) . she told that I am speaking behalf of shine job com . she was giving instruction to me, for registration in shine Pro job which registration fees is rs 10. now I followed her instruction. I made a transaction of rs. 10 on 27/04/18 at 16.46 and 16.48 pm to a person (shineprojob.com)but instead of it there were two transaction of rs. 4998 and 15000 which has been transferred to a paytm account without my will. So I request you to look into the matter as soon as possible.

Apr 28, 2018

Updated by Rohit Sinha74 his Transaction ID:[protected]

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Address: Pune, Maharashtra, 411048

Website: Paytm

I booked two movie tickets via paytm for 1370rs.. With order no. [protected]...the amount was deducted from my bank account but the ticket wasn't booked... Now paytm is not replying for my queries... Didn't get any refund till yet... They are a bunch of frauds and thugs.. They are not replying to any questions as well.. Their toll free number is a waste of time.. As nothing will be solved over that

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Address: New Delhi, Delhi, 226001

Sir,
My paytm account is registered with [protected].on 12 th april i was adding Money in my wallet.but money was deducted from ny bank and not added in my wallet.
At that time this transaction was showing in history as unsuccessful but after that it just disappeared and i wasn't able to complain.
I am attaching screenshot of transaction

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Address: Rangareddy, Andhra Pradesh, 500072

All my Paytm cashback has been showing a status of Refunded back and in the statement, it displays as Cashback failure, I have completed my KYC and was affirmed by customer care employee that the cashback would be credited after few days.can you please look into my query and let me know why the cashback is still not credited, also could you please let me know the reason for the failure of Cashback.

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Paytm payment bank has unable to transfer money to my bank and I am very much shocked to know that because at the time of new with this bank all facility like debit card, easy transfer, no transaction charge and all this attract us but after the month of period such thing is happening with customer. It is very bad to serve any customer because we have faith that at any instance we can transfer our money to any bank but this not happen and I am facing trouble to transfer.
Paytm says trusted app
Shame on you Paytm
My account detail
[protected]

Apr 27, 2018

Updated by harshad pongde Paytm payment bank has unable to transfer money to my bank and I am very much shocked to know that because at the time of new with this bank all facility like debit card, easy transfer, no transaction charge and all this attract us but after the month of period such thing is happening with customer. It is very bad to serve any customer because we have faith that at any instance we can transfer our money to any bank but this not happen and I am facing trouble to transfer.
Paytm says trusted app
Shame on you Paytm
My account detail
[protected]

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A

Anil Kumar Gupta 0111

from Delhi, Delhi

Jun 18, 2018

Abe bhai ni gye paise okkk

upi id no[protected]

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Address: Thane, Maharashtra, 421301

Hello
I was paying my vodafone postpaid bill through paytm. I have done two transactions out of which one was failed. Second one was also declined by the vodafone.
My transaction no. Are
[protected]
[protected]
I was notified about refund being initiated but haven't received yet. Its more than 24 hours.
Kindly do the needed.
Waiting for your positive response.

Thank you

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Address: Nadia, West Bengal, 741121

Sir i try to order a mobile 13, 999rs on flipkart18.4.2018 using paytn payment bank debit card.after submit otp my transaction was failed and money debited.
when i called flipkart flipkart says seller dosnt received the money plz contact bank.i also called bank customar care but bank says the transaction was successfull.plz help me what can i do now? its allredy 8days i wait for refund.but no refund recevied.plz help me. my paytm payment bank transaction id is[protected] and refrence number is[protected] plz refund my money.flipkart says call the bank customar care we dosn"t received the ammount.and bank says transaction was sucess full.plz help me.i attached flipkart mailed screenshoot and bank statement screenshoot

Jun 7, 2018

Complaint marked as Resolved

after 45days i received my money back..

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C

chaita ha

from Bengaluru, Karnataka

Apr 27, 2018

+1

Paytm customer. Care. Numbers anounce always busy in trying to two days

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Iam booking ticket salen to chennai egmore from 05.12.2017 but trancation was fail 2 time and money has deducted from my sb a/c
Journey date -26.12.2017
Train no & name of train - 11064 & sa chennai exp.
From - salen to chennai egmore
Ticket booking date – 05.12.2017

Ref no. Inb/[protected]/paytm mobile soulions - amount rs.461.80

Ref no. Inb/[protected]/paytm mobile soulions - amount rs.461.80

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Iam rasool, iam transfer money 2000 rupees to receiver paytm number is [protected] name as santhos via my debit card, but such receiver not receive that money, and also iam not receive
Amount value is 2000
Order number is[protected]
DC transaction code is [protected]
Please let me know above transaction status
I want get back my money to my paytm [protected] wallet

Apr 26, 2018

Updated by Rasool9705 Iam Los money below transaction

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V

vandu joshi

from Naini Tal, Uttarakhand

Apr 27, 2018

Paytm has deducted 402.11 and 402.11 on my bank account for train booking on 11 April 2018. But booking has not confirmed. Paytm has not refunded my money till now. So please Check this complain and solve it as soon as possible .

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Website: paytm.com

I have recharged to my JIO number on 11 april around 5:20 PM and paytm has deducted money from my wallet but recharge was not successful.(Transaction Rference #BV000008QWBD)

So i contacted to JIO customer care and confirmed same that recharge was not successful (Query Ref #[protected].

Now my problem is when i contact reliance JIO they are saying contact PAYTM and if i contact paytm these people are saying contact JIO care. This has been raised 15 days ago. and there is no proper response from PAYTM

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Address: Buldhana, Maharashtra

Website: PAYTM MOBILE SALUTION

Paytm blocking my business account without any reason and my wallet balance not transfer to my bank account my wallet balance is 7658 i call custmer care he say i am not solve this problem you send email i am sending mail to paytm and paytm say you added 559 in wallet this faq transection but i don't know who adding amount in my wallet i request paytm to know about this and refund my amount please help me for solve this problem

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Address: Kozhikode, Kerala, 673032

Today I had transferred Rs.3000 to my PAYTM wallet from my account no but the amount did not get credited to PAYTM wallet..Kindly do the needful..What should I do now either to get PAYTM wallet funded or recredit my bank account with Rs.3000...This is the first time I am getting a complaint on PAYTM wallet filling
Regards
Ramprasad

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Address: Sagar, Madhya Pradesh

Today i want to book my tatkaal ticket from bina to lucknow by my credit card no [protected], train no 12103, pytm received amount from my bank but could not paid to irctct due to this my tatkaal ticket could not booked, but amount is rest with pytm so please return amount to my bank with confirmation to me on my mobile no [protected], amount is rs423.81, incidents time 11.19am thanks and regards
Mahendra kumar jain
Regional office
Civil civil line sagar

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Radhe Shyam Gaur

from Jodhpur, Rajasthan

Apr 26, 2018

There is an amount of refunding cancellation of railway ticket from IRCTC has been deposited in my Paytm account I want to withdraw this amount and 2 deposited in my related saving bank account please help me I have tried so many times but the system display sms se SMS sending failed please resolve this problem as soon as possible thank you

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Address: Mumbai City, Maharashtra, 400070

Website: www.paytm.com

I haven't not received my order yet which i was supposed to received by 22 april 2018.in spite of following with courier team and paytm customer cared there seem to be no resolution. They are not cancel the order and neither they are deliver the product. Highly frustrated
Order details
Order no : [protected]
Pediasure premium chocalate 200gjar

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Krishna Singh Jadaun

from Mathura, Uttar Pradesh

Apr 26, 2018

I want to cancel the appointment of kyc agent for full verification so what can i do for this?

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Website: Cherpulassery

I purchased a woodland from paytm rs 3300 woodland men1033111 sandal, within 4 months its totaly damaged and now i can't use that, please take action against this kind of product,
My order number :[protected],
I need immediately resolve my problem, pls don't sell fake products at high price,

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Address: 391165

I done recharge of rupees 509 on 25th april at 12:32 am at night and then i done another recharge of rupees 509 on same number by mistake which i want to do on another number. Now paytm is refusing to take responsibility to do refund for this and vodafone is also refusing to do refund as they saying that that is not thier mistake
Please help me out

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H

hemadeepika

from Alampur, Telangana

Apr 25, 2018

I am not getting the available seats. I want to book a movie ticket.I want to book a ticket in SBTL vizag tomorrow.. Please do it fast

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A

ABHISHEKH KAUSHIK

from Indore, Madhya Pradesh

Apr 25, 2018

May paytm app wale se request karta hu ki may kal Apne Paytm app k profile number update Kiya phri Uske bad mere wallet me 7023 rupaye tha wo zero balance ho Gaya may aur Kuch nai Kiya hu bas KYC complete Karne me liye Kiya th aur may Apne Purana mobile number se paytm app chalana Chahta th mujhe Chahiye to please help me मुझे अपना पैसे चाहिए सर

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G

Giri Devi Prasad

from Delhi, Delhi

Apr 26, 2018

Sir
on date 25 April 2018 11:58 PM from my credit debited 8000.00
rupees by paytm unknown person .without my knowledge . so there is check and return of cc no.[protected] name Devi Prasad Giri . so pl. arrange to refund my amount...Rs. 8000.00 from my card .

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P

punamp

from Nashik, Maharashtra

Apr 26, 2018

Shipped: Urbanela American Diamond Gold Plated Mangalsutra With Chain And Earring For Women : Designer Mangalsutra ADM02-RED has been shipped and will reach you by Tue, 17 Apr. Track your order at http://p-y.tm/5fmo2y Flat Rs 200 Cashback on headphones, pendrives & more http://pytm.ml/Head

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Address: Mumbai City, Maharashtra, 400092

Website: Paytm

I used paytm to book a rail ticket using uts mobile app on 17th april. My paytm screen froze and so had to hit my mobile back button. I got a message stating the paytm transaction will be cancelled if hit the cancel button. I confirmed and hit cancel. My ticket was not booked but the pay tm money of 168.50 was debitted. When i contacted paytm they are telling me to contact uts. When i confirmed the cancellation why shpould i be contacting uts. Paytm should not be washing off hands this way from any transactions.

Apr 27, 2018

Complaint marked as Resolved

Got a refund from PayTM. Thanks, the issue is resolved.

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Katya Kaunswal

from Noida, Uttar Pradesh

Apr 25, 2018

Metro card is recharged at Paytm but card is unable to read at the AVM machine. Hence money is stuck in the card itself. Card number is 57277738.
Money recharged by mobile number- [protected].

The executive says that the card is defective and that the amount shall be refunded but I doubt.

PayTM Mobile Solutions Complaints & Reviews

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PayTM Mobile Solutions reviews & complaints page 197

regarding refund not received via paytm gateway when deduct on irctc portal booking failed

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regarding filed complaint for fraud transactions from account

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cashback promised not received

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gwalior fraud case

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not refunding money after deduction from bank account

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payment deducted but not added in wallet

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paytm cashback failure

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bad service

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no refund received for transaction 5043927730

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wrongly money debited from my saving account and not refund

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train ticket irctc booking through paytm - refund for failed transaction

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iam loss money

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request a refund money on jio recharge which was not successful

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paytm account blocking

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amount got debited from account but paytm did not get the credit

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tatkal ticket not booked due to money not paid by you to irctc please return amount rs 423.81 to my bank

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order delivery

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woodland sandals damaged within 5 months

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vodafone prepaid recharge

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uts ticket not booked but paytm debited

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