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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
Complaints 20038
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1742
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 199

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S
sunil kumar 1987
from Patna, Bihar
Apr 22, 2018
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Address: Patna, Bihar

Sir, i have pay to home credit loan, 3779 rupees 15-4-18 and[protected], mob recharge to 25 idea and 20 vodafone by patym and apply to family code then now not give me cash back or response any message, i have try to again again patym company but not response my problem
+4 photos
Apr 22, 2018
Updated by sunil kumar 1987 sir urgent solve my problem
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    B
    Beinghuman29
    from Gurgaon, Haryana
    Apr 21, 2018
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
    Website: Paytm. Com

    I made a transfer to my bank for an amount of rs 225 0n 21 april 2018 from my paytm wallet, i wanted to. Use that money for urgent but, still d payment is showing as pending, i have attached the necesary payment debited message from my bank, and the payment pending status from paytm, please refund my money back. This is not at all accepeted from a big company like this, i will need to file a complaint against you if my money is not refunded...
    +1 photos
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      R
      Rohit9823
      from Ahmedabad, Gujarat
      Apr 21, 2018
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      Address: 411006
      Website: Www.paytm.com

      I made a transfer to my bank for an amount of rs 5000 0n 21 april 2018 at 1:22 pm from my paytm wallet, its been a day now, still d payment is showing as pending, i have attached the necesary payment debited message from my bank, and the payment pending status from paytm, please refund my money back. This is not at all accepeted from a big company like this, i will need to file a complaint against you if my money is not refunded.
      +2 photos
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        T
        Tony langel
        from Aizawl, Mizoram
        Apr 21, 2018
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        I have made a purchase of 500 diamonds on mobile legends bang bang worth rs.799 on april 19, 2018 which i do not receive the item in the game. When i contacted google about the problem they said that the purchase did not get through which is weird because when i check my bank balance a sum of rs.799 was debited by times of money limited.

        Thank you for using state bank internet banking. Reference no. For times of money limited transaction of rs. 799.0 from a/c ending 4938 on 19-apr-18 at 20:15 is igadjdxnx3.

        That is the proof of the transaction. Would you kindly refund the amount as soon as possible. It has been 2 days now..
        +1 photos
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          A
          Avinash Kulshrestha
          from Mumbai, Maharashtra
          Apr 21, 2018
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          Address: Mumbai City, Maharashtra, 400703
          Website: Paytm

          Please note that the i have paid my telephone bill through Paytm tge money from by bank deducted in Feb 2018, the message says payment success, but my service provider MTNL dint receive any amount. There is no direct no of Pay tm to solve the issue . Still after 3 months the money dint got it back on my ac or pay tm ac. Kindly help [protected]
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            V
            Vishal Sabale
            from Mahad, Maharashtra
            Apr 21, 2018
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            Address: Thane, Maharashtra, 421401

            [protected] is order no. And
            [protected] is another order no
            30 march i have done this transaction i have waiting for my return casback after 15 days... But you have not to send me. My name vijay sabale. I have employer in companny the amount of two transaction is 55 and another also 55 this amount is big for me. Please return in my bank account..
            +1 photos
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              M
              Mushdik
              from Gurgaon, Haryana
              Apr 20, 2018
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              Address: 122001
              Website: Paytm

              Hi Sir,

              My name is Mohammad Mushdik
              I am hand helding 2 nos. [protected] & [protected]. Both the nos. are on paytm but I was using only one no that is [protected] in which my KYC is updated. I went to your paytm office and there I was informed that the KYC could be done only on one no and its already done. So I thought that the KYC is updated in my both nos. & I replaced my no from [protected] to [protected]. And in my account of [protected] there were some amount of Rs. 800 approx which were added through my SBI credit card but the amount was not reflected in my account neighter I got my KYC updated.

              I request you to please refund my balance related to my paytm account from [protected] & update my KYC as well.

              I am here by attaching the sbi card payment for your reference and my Adhar card .
              +2 photos
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                D
                Daman_Jain
                from Hyderabad, Telangana
                Apr 20, 2018
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                Website: Paytm.com

                I booked a bus on paytm order id: [protected]. I was not informed about the bus cancellation. When I contacted the operator myself he told me bus has been cancelled. It has been very repititive process of paytm not informing about bus cancellation. When i called Paytm they refused to provide me the refund and i was on hold for around 45 mins. Told me wait for 24 hrs. I had importabt work in the morning. I hasd to book a flight for that which cost me 6000. Please help me to stop these uninformed cancellations and boasting nature of paytm
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                  G
                  Golu123456
                  Apr 20, 2018
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                  Address: New Delhi, Delhi

                  Dear sir
                  I have requested paytm to revert the amount sent wrongly to [protected].
                  And after it was sent I called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as I transferred amount from paytm wallet not from Bank.. No chance of stopping transaction from Bank. Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
                  Paytm need to respond and got t my money back.
                  I am disappointed as I got no reply yet. It's an issue to be dealt early.

                  Transaction details:I paid money to below mentioned person mistakely kindly jelp me...

                  To : Jeetu Gupta
                  Mobile number:[protected]

                  Paytm wallet Txn ID : [protected]
                  Amount to be paid back: ₹1900
                  .
                  +1 photos
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                    T
                    Traversing 11
                    from Mirialguda, Telangana
                    Apr 20, 2018
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                    I recently updated my passbook after 6 months and found that about rs.15, 000 are being debited fraudulently every month and the amount is going to paytm.. I got my detailed bank statement but it only shows the terminal id.. How do i get the details of the paytm account holder who has defrauded me..?? Pl help.
                    I got to know that the terminal ids used for every transaction are the same i. E.,

                    1.[protected]
                    2.[protected]

                    I approached the bank but they are clueless. Will i have to file an fir to get to know the details of the fraudster.?? I know it's too high to hope to get my money back. I will be very grateful if anybody can help.. I have lost almost rs.1, 00, 000.. I never received any otp or debit sms on my phone number.. I don't know how the transaction took place..
                    View replies
                    I was recharging my UTS wallet by 200 rs. Money got deducted from my SBI bank account but recharge couldnt happened in my UTS wallet. i waited for 48hrs to money to get refunded automatically but it didnt happened.
                    Kindly refund the amount else will not use PAYTM henceforth.

                    fraudulent transactions from bank - Comment #3073819 - Image #0
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                      M
                      Mahantesh S Kenchannavar
                      from Bengaluru, Karnataka
                      Apr 20, 2018
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                      I purchased a brand factory voucher worth rs 3000 on paytm. When i tried that voucher on brand factory store in hubli karnataka after spending 3hrs to select. The dress and then disappointed of not purchasing it becomes the voucher was invalid. I called paytm customer care, they are not responding properly and i have also raised an issue, but there also, they are taking more time to respond. Paytm order no. [protected]
                      View replies
                      Please sir help me
                      My recharge failed at 18/04/2018, 8:39 and 8:44 paytm account order no [protected] and [protected]
                      Account not refund in my account

                      purchased voucher is not valid - Comment #3073809 - Image #0
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                      I had recharge of my jio number [protected] and my order id is BV000008KG47.
                      BUT recharge not done.
                      Please send my money back to my account
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                        A
                        ad- Praveen kumar
                        from Bengaluru, Karnataka
                        Apr 20, 2018
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201304
                        Website: paytm.com

                        Paytm team,
                        My side is praveen, i have concern raise to paytm regarding by account blocked on my registered number [protected], after that i have raise the issue with paytm document department on 27 march 2018, but your side not any support and help me, and i have send to email by costumer care but dont any support right becouse my issue is i am unable login to paytm account, but there are more time has been past but your side not be help so please check my issue as soon as possible.

                        Thanks
                        Praveen kumar
                        [protected]
                        View replies
                        Order No : [protected]
                        This shows order “delivered”, but i did not receive any package. I even tried calling customer care service and even registered the complaint through paytm. Yet there was no response. Will this issue be resolved in 2 days or should i go to consumer court?

                        account blocked!! help less services!! - Comment #3073787 - Image #0
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                        Sir, in my paytm account while booking a movie ticket when i click HAVE A PROMOCODE network connection error coming .how to solve the problem sir

                        account blocked!! help less services!! - Comment #3073847 - Image #0
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                          R
                          Rocky Singh Thakur
                          from Varanasi, Uttar Pradesh
                          Apr 20, 2018
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                          Address: Kanpur, Uttar Pradesh, 208001
                          Website: Paytm froud trangection

                          I am complain the mail CEO paytm if you don't give me any suggestions.. plz help me
                          Mujhe kuch hota h. To uski zimmedari paytm and ICICi bank ki hogi. Mere Ghar ki halat bahut kharab h.
                          Thanks & regards
                          Ramu Singh
                          [protected]
                          +1 photos
                          Apr 20, 2018
                          Updated by Rocky Singh Thakur                           Mujhe kuch hota h. To Uske zimmedar paytm & ICICi bank ki hogi
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                            S
                            sunderam
                            from Mumbai, Maharashtra
                            Apr 20, 2018
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                            Address: Mumbai City, Maharashtra, 400061

                            I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then i cancelled the ticket and its showing refunded but i have not got the money till now. Please have a look below for further info.

                            Transaction id : [protected]
                            Refundid : [protected]
                            Refunded date : 03apr2018

                            Whenever i check my refund status, it shows refunded to bank, but it shows bank name as paytmag
                            +1 photos
                            Apr 19, 2018
                            Gignash's response                             Movie ticket booking error

                            View replies
                            Please provide movie ticket

                            refund not credited to bank - Comment #3073854 - Image #0
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                              N
                              Namit Desai
                              Apr 20, 2018
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                              Address: Mohali, Punjab, 140413

                              I've cancelled the ticket since 11th april and the money has been deposited to the paytmsdk gateway but yet the money hasn't been deposited in the bank account my cancellation id is [protected] and [protected] with pnr [protected] and [protected] and the bank i paid through was uco bank and the amount total is even too large like around 10k and it has been above a week since the cancellation
                              View replies
                              Sr today morning i had send totally Rs.14000 unknown number by mistake
                              so his person can't sent my balance

                              please sr help me

                              money yet not deposited - Comment #3073866 - Image #0
                              money yet not deposited - Comment #3073866 - Image #1
                              money yet not deposited - Comment #3073866 - Image #2
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                              Rs 700 got deducted from my bank account twice but only once it was credited to my Paytm Balance.
                              Reply
                              My order no [protected] . Yesterday I received davidson unisex sunglasses but i found that item in broken condition .This was my first experience with paytm which i found very bad .So i request you change the sunglasses with another pair.my contact number is [protected]
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                                S
                                Shantanu Thakuri
                                from Delhi, Delhi
                                Apr 19, 2018
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                                Address: Darjeeling, West Bengal, 734014
                                Website: www.paytm.com

                                My paytm account [protected] is done with KYC but after KYC I transferred 363 Rs to [protected] and it was successfully sent I saw the message which shows payment successful but the number hasn't received 363 rupees till now and my [protected] has already deducted 363 Rs I complaint and tried several times to contact paytm but no justified solution from Paytm I have the screenshot of amount payed successful to [protected].please resolve it
                                +2 photos
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                                  Lucky140497
                                  from Vadodara, Gujarat
                                  Apr 19, 2018
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                                  Address: Indore, Madhya Pradesh, 452009
                                  Website: WWW.PAYTM.com

                                  I have order automatic hand wash which is not working i have requested for return they accepted the return and then they reject the return request and no one came for pick up
                                  I have complaint PAYTM many times then they aprove my return request and cancel in some days
                                  I have complaint 6 times
                                  Complaint numbers are as follows-
                                  57848354
                                  58140402
                                  57589389
                                  57007755
                                  59336212
                                  61243427
                                  +1 photos
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                                    J
                                    jhajjo
                                    from Delhi, Delhi
                                    Apr 19, 2018
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                                    Address: New Delhi, Delhi

                                    On 2nd of feb 2018, while booking train tickets my savings account no ( [protected] ) was debited twice for amount 8399/- and 8530/-, out of which tickets were issued for Rs 8530/- and after filing a complaint my savingaccount with PNB, JANPTH no being( [protected] )was credited with RS 7249/-ie a deficit of Rs 1150/- which has not been credited to my account till date and time.please remit me the same as early as possible as already more than two months has passed and nothing has been done so far

                                    Yogeeta jajoria
                                    [protected]
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                                      virendra92
                                      from Jhalawar, Rajasthan
                                      Apr 19, 2018
                                      Resolved
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                                      Resolved

                                      Address: Ajmer, Rajasthan, 305901
                                      Website: paytm.com

                                      Name - virendra prajapati
                                      Paytm number - [protected]
                                      My upi refrence id[protected]
                                      Dear sir
                                      I done a transaction of 1000 rs through paytm payment bank upi to another upi address. But my money got debited and another upi address didn't get money . The customer care of paytm don't help me . They don't reply its second day.
                                      So please send me my money back it's urgent.
                                      +1 photos
                                      Apr 20, 2018
                                      Complaint marked as Resolved 
                                      Again thanks to consumer compalints i got my money back
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                                        bkarki0
                                        from Bengaluru, Karnataka
                                        Apr 19, 2018
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                                        Resolved

                                        Website: www.paytm.in

                                        On 09/04/2018 i made the payment to my electricity bill but the payment was taken from my bank bill not paid... I thought it might get drop since it was not showing in paytm history... I called to bank they told money is taken to paytm tried calling paytm no way to get it there they want there transition id i have my bank transaction id which is not working i waited for 10 days paytm didn't return my money...
                                        I want my 325 back please, i have attached my screen shot of transaction
                                        +1 photos
                                        Apr 24, 2018
                                        Complaint marked as Resolved 
                                        Apr 24, 2018
                                        Updated by bkarki0                                         No solutions till now..
                                        View replies
                                        Can anyone tell what is the customer care number? I am trying to reach this team for a complain but not able to. No phone number is working out for me.
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