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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 15, 2024
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PayTM Mobile Solutions reviews & complaints page 200

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P
purnimachopra
from Gurgaon, Haryana
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unauthorised transfer of money from my paytm account

Address:Jaipur, Rajasthan, 302001
Website:PAYTM

Sir,
i have not transfered 350 Rs to any bank still the amount was deducted unauthorisely from my Paytm account (paytm a/c- [protected]) on 17th april'18 at 10:05 am. Neither any details of transfer is provided by paytm.
resolve my problem as soon as problem or i will take serious action against paytm.

Bank Txn ID- [protected] (money is deducted and this was the confirmation ID)...
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L
Leo Johnson
from Chandur, Telangana
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bsnl broadband bill amount rs.2092

Website:Paytm

I have paid my bill rs.2092 on 14 april 2018. My telephone no is[protected]. They are just giving a operator reference no and are not replying. Bsnl account section officer clearly told me they not received any payment from paytm. My bb connection is disconnected for past 2 days for non payment of bill. Paytm is a thief. Plz help. The operator reference no is 90b239003f9b11e8aeab51498a2f6b0190b...
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S
swanthare
from Veraval, Gujarat
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irctc cancelled ticket not refunded

Respected sir/madam

I have booked 3 tickets by online irctc passenger reservation system with my debit card, transaction id [protected],[protected], &[protected] on 09/04/2018 & cancelled 3 tickets on the same day due to change in my schedule of departure-cancellation id/refund id of 3 tickets are -[protected], [protected], [protected]- irctc refund status of irctc online services shows amount-rs.6450,...
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N
niranjan sen
from Delhi, Delhi
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extended warranty

Website:Paytm

Dear sir,
I ordered a dell laptop on 19th mar18 order no. [protected], and i received the laptop on 24th mar, 18.
Sir, but when i received my laptop, i got only laptop's invoice copy without extended one warranty policy.
When i booked my laptop through paytm, i selected the check box for extended warranty.
I have try to connect you at your customer care ([protected]) so many times, but it always came engaged/busy....
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Address:110062
Website:[email protected]

My order no [protected] purchased from paytm online app of blue star 1.5 ton 5 star (2017) split ac (5hw18satx, white).

Outdoor of ac is passing electric current please do the needful at the earliest it can harm other very much, i am regularly sending mails to replace my product, but you people are not taking it seriously.

Dear team requesting your help as paytm team is not taking any further action
br...
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Y
yadavs1120
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to login/reset my password through paytm.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201010
Website:paytm.com

I have been calling paytm customer care to reset the password and get the sms on registered mobile number but did not get a single sms and everytime ivrs tells me that a reset link has been shared on my number.

There is no other method to reset the password or speak with paytm customer case. This is happening after kyc update, the paytm guy took pan, aadhar for kyc but seems either my data has been changed or not updated so...
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B
Bikash963
from Chaibasa, Jharkhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed but balance deducted from my account

Address:Dumka, Jharkhand, 814101

I wanted to book a ticket from irctc and tried to did the payment from paytm[protected] . There was insufficient money (Rs.3.31) in paytm and demand was of 802(ronded off) so paytm asked for debit card and then i allowed to take the rest money from debit card. after that, bank confirmed the payment of 798.63 (remaing amount) at PAYTM txn#[protected]. But payment failed in irctc from paytm and paytm send me message that your bank has confirmed...
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ayushiengg
from Ghaziabad, Uttar Pradesh
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regarding fraud transactions from my sbi account with some codes

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello sir,
I want to say that i got a phone call from an unknown no. on 14 march 2018 and it was picked up by my younger sister and the person on call asked her about my sbi atm details. He said that my card has been blocked. She gave him my details. After that i continuously got so many messages from 14 march to 28 march 2018 about transactions of total 66, 025 rs. from my sbi account by debit card as a code othpg[protected]paytm...
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01rkgupta
from Dhaka, Bihar
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refund

Address:800020
Website:Http.//paytm mall.com

I had purchased a syska LB300 mono headphone on 06/04/2018 through paytm mall online. I had received it on 10/04/2018. But head phone is not proper working.so I requested to return it on 11/04/2018 and for refund.I got a message regarding rejection of my return request on 13/04/2018 without reason. Till date I do not get any solution.

Order no [protected]
[protected]
Ramesh Kumar Gupta...
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S
Shagun Choudhary
from Gurgaon, Haryana
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im complaining about my order and customer service

Website:Paytm

I ordered two board games from paytm Ludo and business game and only received one(Ludo). I got notification that both games are delivered so I called customer service, after calling 4 times someone answered and then I explained the issue to him. He said I’m applying for return on both box, I said I just want the missing box I don’t want to return Ludo, he said return what you received we’ll send both boxes again to you. I said okay....
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K
Khushali Dutt
from Ahmedabad, Gujarat
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money deducted from wallet but did not reach where it was supposed to

Address:Gandhinagar, Gujarat, 382424

On 15th April' 18 I renewed by GTPL broadband online using Paytm wallet after which I received a message from Paytm stating that the transfer has been successful. The transaction id given is 14_[protected].

However, this transaction is not showing in my Paytm passbook and the broadband company claims that they didn't receive the amount. So where did my money go?

Kindly look into this issue and provide assistance...
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D
from Mumbai, Maharashtra
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fraud burglary insurance

Address:582114
Website:I have not purchase home burglary insurance but it has been added with my electric bill and deducte

I have not purchase home burglary insurance but it has been added with my electric bill and deducted Rs. 149 extra amount from my account, Alternate policy no. is [protected]. Pls. cancel this insurance immediately, do not do this kind of cheating with customers.
How many days you can service with cheating. Please cancel it and refund my amount immediately...
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K
Kunjayan
from Mattanur, Kerala
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top up not done for mob no, 9446032540

I have signed into my account of paytm and requested for top up of my bsnl no [protected] for Rs 220. I got OTP no of Federal Bank and submitted otp no. You have not recharged my mobile no., informing me that bank has not authorised the payment. After some time message from bank received in my mobile saying that Rs 220 is deducted to paytm account. The timing is 9.30 hrs on 17/04/2018. Kindly top up my mobile no. for Rs 220 or refund the amount...
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K
Kannuu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kyc update - insisting on 12 digit aadhar no. and authentication by virtual id cannot be done

Address:New Delhi, Delhi, 700020

Paytm is allowing minimum kyc update through driving licence, voter id passport, etc. But when the verification centre is contacted they are insisting on biometrics with aadhar card no.-even e kyc offered can't be done by entering the 16 digit virtual aadhar id legislated on 4-4-18 by uidai (When details of virtual id are entered the entire 16 digits are not accepted) and 12 digit aadhar no. Is requested for.
I fail to understand why...
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A
AlwaysKrishna
from Giddalur, Andhra Pradesh
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my money was not added

Please enquire quick. It's my life. Please do fast.

Please see the bank statement of my friend that he sent me money.

My friend sent me money on april 11, 2018 through his sbi account to my paytm payments bank. He sent me 27000 from his sbi bank to my paytm bank account.
He sent me on april 11, 2018. But i didn't got my money.

Please check these screenshots and bank statement of my friend....
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D
divdave
from Chennai, Tamil Nadu
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money looted by paytm

Address:600082
Website:www.paytm.com

Dear team,
On the 2nd of april i tried to make a bill payment of 3958 using paytm towards tn electricity but the transactions said failed however the money was taken by paytm from my bank account. That was the last day to pay the bill and the last money i had for the month. Very next day electricity guy came and unplugged the fuse me and my family were without electricity for an entire week. I wrote to them 100 times but no one seem...
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Address:500062

Sir as i tried to load a sum of rupees 2000/- to my paytm wallet the amount has been debited from my bank account but didn't credited to my paytm wallet pls help
Dc transaction id:[protected]
Mobile no.[protected]...
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S
Shadaab Ahmed khan
from Hyderabad, Telangana
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regarding paytm wallet money transfer to the bank

Address:500008

Respected sir/madam i added money of 4020 rs. To my paytm wallet and selected the option return to bank balance deduced from my paytm wallet but still not receive in my bank account or neither my paytm wallet kindly look into this matter and return my amount immediately...
Transfer bank details are below:-

Merchant name withdrawal deposit status comment
Paytm_wallet
Transferred to bankbank txn id: [protected]...
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V
Vani Rishi
from Delhi, Delhi
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apple macbook air order id- 4969175677

Address:110068
Website:paytm.com

I had ordered an Apple Macbook Air from Paytm on 13th April 2018. Order ID - [protected]. The app showed me a delivery date of 15th April 2018. However, I did not receive it on the 15th. I called the customer care number on 16th April and the representative told me that the delivery date had changed to 19th April.
This is absolutely ridiculous. How can the company change the delivery date on their end and not bother to inform the customer...
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S
splucky1234
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fund receiving problem

Address:Durg, Chhattisgarh

Dear sir
one my client paid me 2000/- on dated 16/04/18, at 3.33PM
with wallet txn Id -[protected] by nikhil
but payment not received .please check and transfer in my designated account.

attachment is trasacation detail .

my firm name -surya exporters
name-surya prakash sahu
ph-[protected]...
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