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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 202

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V
Vipul Ponkiya
from Ahmedabad, Gujarat
Apr 14, 2018
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Address: 360311
Website: Paytm. Com

Dear your receive roduct is not working

And last 5day to daily reminder to your team but no any responce your side wht and retuen material not received why???

My next step (F. Y. I.)
This product related one mail send to grahak surakaha kendra

One mail send to crime branch office
And all screenshot attaches to mail
So please receive my product and send my mony
Vipul pokiya
Apr 14, 2018
Updated by Vipul Ponkiya
Retuen material not received to paytm team and mail related not responce last 5day i am steel waiting

Chitter for paytm company
Apr 14, 2018
Updated by Vipul Ponkiya
Please update your responce to. My mail i. D. [protected]@gmail.com
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    I govind12
    from Satrikh, Uttar Pradesh
    Apr 14, 2018
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    I had made an order on paytm on 28/02/2018 of an laptop but due to some reason i had returned it and then company had provided me second laptop and it was also broken after returning second they had said that they had refunded it on 21/03/2018 but i had not received my refund even i had send the statement also to the paytm but then also no action are taken on this please help me to get returned my money under is my statement
    [protected] is my account of paytm
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      R
      Rehana56
      from Jammu, Jammu and Kashmir
      Apr 14, 2018
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      Address: Jammu, Jammu and Kashmir

      Booked e-train ticket via irctc on 9 april 2018 using paytm m. I had to cancel it and so i applied for refund.
      Irctc transactions show that amount of ₹885 has been refunded but it has not been credited back to my account yet. Kindly look into it and credit the amount as soon as possible.

      Jat-ndls
      Refund id - [protected]
      Booking amount-₹1065
      Refund-₹885
      Bank-paytm m
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        C
        Chirag Swami
        from Surat, Gujarat
        Apr 14, 2018
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        Address: Surat, Gujarat, 395009
        Website: paytm

        I have order internal hard disk, i have paid payment online and after some time cancel order. but have not received refund amount. And my Oder Id [protected].
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          D
          Deepak227
          from Gurgaon, Haryana
          Apr 14, 2018
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          Website: www.paytm.com

          I would like to raise a complaint against this member which he denies to sort a problem.

          Name: manish kumar
          Designation: senior executive
          Comaany: paytm merchant

          Recently, paytm merchant has blocked my merchant account by stating that you have sel[censored]sed your qr code. And i've completely unknown to that fact, that we can't use for self purpose. Even from paytm, they did not told me anything regarding this.
          However, i've requested them to reactive my account, so that i can proceed further.

          Here's a blackmail script begins, they told me that you will be charged 2% for every payment when you receive via qr code.

          Even they are providing free service to everyone. But in my case, total black mail have been executed by manish kumar, senior department, paytm merchant.

          He said he cannot help me, we are here for nothing.

          Either help me to get my account active with 0% charge, or i'll raise a complaint for sure against paytm company to get down their service very soon.

          Even in the past, they theft my 5000 rs from my qr code, and at that time, they took it for me, easily recovered their mistakes, but now when it comes to me, they don't even given me a valid terms, they don't even warn me before, now they started blackmailing, even they don't cared about customer satisfaction.

          I'm a citizen of india, i do know my rights, i just need to reactive my account or just need to destruct paytm merchant service.

          So that no one could use their cheap & fraud service with blackmailing agenda.

          Thanks for reading out, hope you can sort my problem asap.
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            M
            meghna.jain
            from Ahmedabad, Gujarat
            Apr 14, 2018
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            I had ordered blue heaven combo of 6 assorted colors mini lipsticks
            Sold by fashion zone on paytm mall. The piece was completely broken and lispticks were used and broken. It was damn overpriced. I tried reaching the customer care but invain, the number is always busy. I want my money back anyhow. The seller is fake and sell duplicate products. Even the case was broken and assembled by sellotape.
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              H
              hulk24
              from Mumbai, Maharashtra
              Apr 14, 2018
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              Address: Ahmedabad, Gujarat
              Website: Paytm mall

              I have two serious complain.

              1 it is regarding the cancellation of order and refund.
              Order no-[protected].

              2 second one is regarding cash back of below order which i have recived 72 hours ago.
              Order-[protected]
              Order-[protected].
              I have done shoping from paytm mall, there is offer of cash back, which is recived after 24 hr of reciving the product.
              The total amount which i should recive is 647. (400 cash back+247 order cancellation amount)


              My account no-[protected].
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                A
                Aamir Don
                from Deoband, Uttar Pradesh
                Apr 14, 2018
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                Address: Aligarh, Uttar Pradesh, 202002

                Aligarh
                202002

                Sir,
                Most humbly and respectfully, i shahnawaz alam and i want to say that few days ago i online order of a dezine elite wrist watch but some reason to cancel my order. Please, but my cash is not send in my paytm wallet.
                So, i want to say that my cash is send in my paytm wallet.
                I'm highly obliged to you.
                Yours obediently

                Shahnawaz alam
                Paytm mobile no. :- [protected]
                Order :- dezine elite wrist watch
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                  R
                  RahimKhan141
                  from Murwara, Madhya Pradesh
                  Apr 14, 2018
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                  Address: Ujjain, Madhya Pradesh, 456001

                  Sir,
                  Mai ne 13/4/2018 ko apne paytm wallet (No.[protected]) se 3 time transaction kiya, no.[protected] par, total 12000 rupees transfer kiye, lekin sirf 7000 rupees he transfer hue aur 5000 rupees ka receiver ([protected] jio) par without my permission recharge kar diya gaya. Aur jab mai ne paytm customer care par contact kiya to mujh se kaha gaya ke ek baar recharge ho gaya to ab refund nahi hoga.
                  Pls refund my money.

                  My contact no. [protected]
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                    S
                    soumya1023
                    from Mundi, Madhya Pradesh
                    Apr 13, 2018
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                    Address: New Delhi, Delhi
                    Website: PAYTM

                    In my paytm account i refunded my wallet amount back to bank account and the amount deducted and status was sucessful but amount was not refunded yet to my bank account. I made complaint in paytm lots of times but each and every time my problem was not resolved i contacted to my bank they said mem this is server problem through paytm not from our side so please contact to paytm i gave account statement lots of time to paytm but did not got the solution amount was 749 rs transaction date was 27/12/2017 it has been 4 months transaction id is [protected].
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                      S
                      Srv14
                      from Jasidih, Jharkhand
                      Apr 13, 2018
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                      I had cancelled an order with order #[protected] about three days ago before it was shipped from the seller and still i haven't got my money. Its still showing return initiated even after three days after cancelling. Paytm is losing its trusted customers and i must say that you should something to improve the customer care services. I just want my refund as soon as possible.
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                        V
                        Vsharma7
                        from Delhi, Delhi
                        Apr 13, 2018
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                        Website: www.paytm.com

                        I have booked 4 ipl tickets from paytm on 4th april 2018. And i was asked to collect the tickets from raja ram mohan roy memorial hall at ito, delhi on 12th april. I went to the given location on the day told and i was asked to come on the next day. I agreed to them and went there the next day at 11:30 am there and there i was told that it will take another few hours for the setup to be complete. I did as they said and went there again at 5 pm. And then i was told that the setup is yet not complete and the tickets will be available after 18th of april 2018. I have been wasting my time and money in the whole process and i have really fed up with what paytm is doing to me. I would request for compensation. And i really appreciate an early action against them. The transaction numbers are as follows:
                        Order no. 1 - [protected]
                        Order no. 2 - [protected]
                        Order no. 3 - [protected]
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                          S
                          Sukesh Bhatia
                          from Chandigarh, Chandigarh
                          Apr 13, 2018
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                          Address: 143001

                          Dear concern,

                          I have purchased a tvs jupiter on[protected] from m/s. Sangam autos (Dealer code 11705) queens road, amritsar - punjab.

                          At the time of purchasing dealer told us, if we give payment through paytm we will get cash back of rs.2500.00. We paid rs.51417/-through paytm on 17-03-17 & we will receive confirmation vide order id:[protected] dt.17-03-17. (Detail attached).

                          When we call so many time to dealer regarding our cash back he said his own payment is pending from paytm, when he will get payment after that you will get cash back of rs.2500.00.

                          But till date we do not have receive cash back of rs.2500.00.

                          You are requested to transfer cash back of rs.2500.00 in my paytm account.
                          My paytm account mobile no. Is [protected].

                          Thanks & regards,

                          Sukesh bhatia
                          [protected]
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                            S
                            Subhash M Lal
                            Apr 13, 2018
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                            Address: Gautam Buddh Nagar, Uttar Pradesh

                            Sir mere saving account se debit card se 31 march 2018 ko kisi ne apne patyam account me 3000rupees transfer kar liya h jab ki me patym bhi use nahi karta hu mere card se jo patym hua h uska patym no othpg[protected] paytm noida h jab ye money tranfar hua to mujhe iska sms bhi nahi aaya ye bilkul fraud h kya mere paise vapas mil sakte h pl help me my mobile no [protected]
                            Apr 13, 2018
                            Updated by Subhash M Lal
                            Money transfer debit card se paytm othpg[protected]
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                              V
                              V MAHENDAR Reddy
                              from Hyderabad, Telangana
                              Apr 13, 2018
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                              Address: 500090

                              Added money from credit card . debited money from credit card account but not credited in paytm wallet.showing status is pending.
                              Transaction done on today morning
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                                S
                                Sunny.Bhalla
                                from Delhi, Delhi
                                Apr 13, 2018
                                Resolved
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                                Resolved

                                Address: 110062
                                Website: [email protected]

                                My order no [protected] purchased from paytm online app of blue star 1.5 ton 5 star (2017) split ac (5hw18satx, white).

                                Outdoor of ac is passing electric current please do the needful at the earliest it can harm other very much, i am regularly sending mails to replace my product, but you people are not taking it seriously.

                                I am regularly following up to return my product 5 days have already gone and nobody is bother about that i have not even use once my new air condition which i have purchase on 07 april 2018.

                                Dear team requesting your help as paytm team is not taking any further action

                                Regards
                                Sunny bhalla
                                [protected]
                                Apr 17, 2018
                                Complaint marked as Resolved 
                                My Complaint not resolved till now as from last 4 days nobody has come to pick up my return product from my residence and i am following up for the same from paytm team regularly Please mark it as unresolved complaint till now
                                Hello sir, is it adding kyc is free na...but some of people charge a money to adding kyc...coz today I'll be pay ...what is this ...
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                                  L
                                  Laxmirajput
                                  from Kheralu, Gujarat
                                  Apr 13, 2018
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                                  Address: Surat, Gujarat, 395005
                                  Website: [email protected]

                                  4din pehle call aaya tha gift ke liye distubiter thru.[protected] no se call niki gupta ne ki thi. (Confirmed: order for id[protected] your gift is dell laptop black successfully placed. It will dispatch by 13-apr and will be delivered by send you an sms with tracking details when the package is dispatched. Paytm mall.com) ye msj aayatha. Pehle 5000ki shopping ke liye kaha fir 10000tex ke douran mage to mene gift cencl krwaya. Lekin wo n call resiv krte he n rep dete he n custmr ko koi ditel provid krte he.2din se n pement refund kiya n shooping ka saman bheja. Pl mera refund waps dilaye 5119rs. Or custmr ko achcho srvis de. Aam aadmi ko is trh lalch n de or unhe dhoke me rkhe
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                                    ayushiengg
                                    from Ghaziabad, Uttar Pradesh
                                    Apr 13, 2018
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                                    Address: 201002

                                    Hello sir,
                                    I, ayushi sharma, resident of ghaziabad, u. P., want to say that i got a phone call from an unknown person on 14 march 2018 and it was picked up by my younger sister and the person on call asked her about my sbi atm details. He said that my card has been blocked. She gave him my details. After that i continuously got so many messages from 14 march to 28 march 2018 about transactions of total 71, 025 rs. From from my sbi account by debit card as a code othpg[protected]airtelmoney mumbai, othpg[protected]paytm noida, othpg[protected]paytm, othpg[protected]paytm, othpg[protected]paytm, othpg[protected]paytm noida, othpg[protected]paytm, othpg[protected]paytm, othpg[protected]paytm, othpg[protected]paytm noida, othpg[protected]paytm, othpg[protected]paytm noida, othpg[protected]one97 communications lnoida, othpg[protected]paytm, othpg[protected]paytm noida, othpg[protected]paytm. Here, with the complaint details i am attaching my bank details and transaction details in image format.
                                    I request you to please look into this matter and and kindly cancel this transaction and refund the money into my account.
                                    Thanks and regards
                                    Ayushi sharma
                                    Gmail id: [protected]@gmail.com
                                    [protected]
                                    Apr 07, 2018
                                    Devarakonda Karthik's response
                                    My money was deducted
                                    Apr 13, 2018
                                    Updated by ayushiengg
                                    Hello sir,
                                    I wanna complaint about some fraud transactions through PAYTM from my SBI account from 14 march to 28 march 2018. I am attaching transaction details in image format here. Please solve my problem as soon as possible.
                                    Thanks and Regards
                                    Ayushi Sharma
                                    gmail id: [protected]@gmail.com
                                    I done kyc and everything my not transfered to my bank account last eleven days onwords am sturuggling customer care people irresponsible answer my god. reggister copmplaint number03396587
                                    Paytm ATM is not working
                                    I've selected 82rs from kotak bank to paytm wallet the bank side showing transaction is done but i didn't receive money in paytm wallet
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                                      S
                                      Sriruj
                                      from Kolkata, West Bengal
                                      Apr 12, 2018
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                                      Website: paytmmall.com

                                      I, sunayana beriwal, purchased a samsung galaxy s8 plus through paytmmall app on 25th february 2018, for which i was assured a cashback of rs.10, 000 within 10 days.
                                      Today is 12th april 2018 and till now i have'nt received the same. Within this period, i contacted the customer care numerous times, but they were unable to provide any satisfactory solution. This is not expected from a company like paytm, to harass their loyal customers.

                                      Below is the details of my order:
                                      Order no.-[protected]
                                      I was adding amount to my paytm . Money was deducted from my SBI account but wallet showed 0 balance.
                                      I again tried but once again amount deducted from SBI account and paytm showed 0 balance
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                                        V
                                        Vñöđ Kumar
                                        from Indore, Madhya Pradesh
                                        Apr 12, 2018
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                                        Hello sir, I had 1243rs in my Paytm wallet and when I completed my kyc and my complete money has been sent to merchant automatically without my permission and I have contacted to Paytm Costumer care but they refused to tell me the details of merchant and I want my money back to my Paytm wallet as soon as possible, please do something as soon as possible. Thank You
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