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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 226

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D
dushyant dewangan
from Indore, Madhya Pradesh
Feb 20, 2018
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Rs.399/- payment bank 31/01/2018. Not receive this merchant. Transation ID. S41300120, Reference No.[protected] Paytm successfully Paid, Payment not receive this merchant with speak for customer care jio team. Recharge Mobile No. [protected] not recharge. Please refund Rs.399/- for bank account. Paytm bank account No. [protected].
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    B
    Bobin Khurana
    from Bhopal, Madhya Pradesh
    Feb 20, 2018
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    Address: 461001
    Website: Paytm

    Courier man was misbehaving, and was not ready to agree that I am the same man, who has ordered the item, .
    I have even showed him my I'd proof and contact no. Which was updated there.

    But he was talking rudely and asking for photocopy of my I'd, when I refused as he can use it in illegal way in any manner and no one has asked me earlier about photocopy. So he declined to give me the package.
    He also asked me to sign on the received slip, even after not getting the package

    I personally think that he wanted to keep the package with him only, as the payment of the package was already done.

    I am also not getting strong response from paytm too.
    I am not able to cancel this transaction even after 6 hours. I recharged my BSNL number but just got a message from Paytm that the request is still pending and you can cancel it after 2 hours. But I can't
    Hi team, toady I have add money in wallet 15k but is not showing in wallet .it s showing in gift bucher . Please return my money in my wallet.
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      S
      Santhu HS
      from Bengaluru, Karnataka
      Feb 20, 2018
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: www.paytm.com

      I purchased Samsung J7 Max for Rs.16900/- using Paytm QR code at Rajadhani Mobile center on dt.04.02.208. Paytm offered a code to apply and there will be offer of cash back of 1400/- . When i was buying the mobile there was one check box for cash back and i applied it and before making the payment i saw notification as cash back will credited to your paytm account after 10 days of product delivered. Same day i got my product and almost 15 days over but now they are telling you did not applied any code and you will not receive any cash back. This cash back offer only to attract the customer but they will not give cash back.They are cheating the customer using this offers . i want Justice, please help me.
      I had given an order on 31st January order no. [protected] it is not delivered it is suppose to deliver in 18th Feb but it is still not delivered please deliver it as soon as possible.
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        M
        Manish.90 rana
        from Kolkata, West Bengal
        Feb 20, 2018
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201001
        Website: www.paytm.com

        I ordered debit card for my paytm Banks account but after waiting for alkmost 15 days my order got cancelled without my consent and this has been done few times before.

        And when i complain to customer care i do not recieve any resolution after wasting my 2 hours on call.

        Worst company to order is paytm.

        Pathethic service

        VSS needs to wake up otherwise he will be dommed soon.
        I had an offer from Gaana app that is payment is done through paytm, there is 70%off. So I paid through AXIS internet banking the amount of 299. But Neither Gaana app got subscribed nor I got my cash back to wallet. Even the pass book shows no entry of this
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          C
          Chinna Kishore
          from Ongole, Andhra Pradesh
          Feb 20, 2018
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          Address: 500039

          Money was detucted from my paytm wallet but not shown in my bank account.. Please refund my money into my paytm wallet or bank account.. And please solve the problem as much as possible... On 17th night at 8:00pm money was transferred from my paytm wallet to my bank account.. And please provide customer care numbers for users... Still my money was not shown in my account...
          Feb 20, 2018
          Updated by Chinna Kishore
          Money detucted from my paytm wallet but not credit in my bank account... Please inform what is the problem and please solve the problem as soon as possible... On 17th night at 8:00pm sending the money from my paytm wallet to the bank.. But money didnt shown in my bank account... Please refund my money into my account... And please provide customer care number..
          Money has been debited for paying water bill for Bangalore water board but bill not paid and money has not refunded since 5days . But informed as bill is paid and no transaction id also.it is 3180 rupees. No clarity given to me. Please help me for money. I'm from Hyderabad and my bank is Central Bank of India at Hyderabad branch
          Sir Myself ASHVANi Ahlawat my shop located at meerut bypass modipuram I have used paytm service and my mobile no. [protected] it is my paytm account no.[protected] is blocked any reason, please check this account and open this shorty please find my paytm account and open this shorty.
          I have transferred amount from wallet. To bank still money has not been credited to account since 6 Feb 2016 when I called customer care they said it will be credited within 48 hrs plz do the needful at the earliest
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            N
            neebesh
            from Hyderabad, Telangana
            Feb 20, 2018
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            For placing an order i added money from my bank to paytm wallet. Transaction failed but my money was decucted. This happened on 17th feb 2017.
            Nam e: neebesh behera.

            I received a message from paytm that money may be refunded if transaction fails. No further info after that. While raising this issue in paytm suport they are simply deleting my issue..
            Feb 10, 2018
            Tejaswini Hegde's response
            I had gave a complaint in paytm also but they did not respond to my complaint. and also they will reply that contact the branch also. It is not a fair reply to a customer. They will always do this and they will reply that the problem is solved. Complaint give to paytm.
            I have transferred rs.3000 to an account from my wallet 2 days back.Its got deducted from my account but not reflecting in others account.its showing successful in my paytm wallet. IMPS #[protected]. Wallet Id # [protected].
            Dear Sir/Madam,
            I am a user of Paytm. I sent Rs 500 to another bank account from my account, amount is deducted but it is not transferred and also not refunded. It happens second time with me. The Paytm will not respond to my complaint.

            Ref No :[protected]
            Date :[protected]
            Time : 06:04:06
            When I am trying to book a train ticket I forgot my IRCTC password so I could make a payment but my money have got detected in my paytm app
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              W
              webjammer
              from Solapur, Maharashtra
              Feb 20, 2018
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              Paytm is fraud don't accept payment from it i have received payment of 2000 rs the sender did the fraud with paytm and paytm has bloked my account due to their fault my wallet has more than 12000 rs. I have complained many times paytm is asking sender's bank statement and wallet statement how can someone provide sender's bank details. I have sent all the kyc documents but no response
              Reference no.: 49698050 my email id is vikas. [protected]@yahoo.com
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                P
                prateek.vermaa
                from Bengaluru, Karnataka
                Feb 19, 2018
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                I added money to my wallet using my credit card, 2 times, but after the transaction was completed, I received 2 Paytm Gift Vouchers. I had not opted for it. I requested to credit back the amount to my card, canceling the mistake they had done. but they have even removed that option from their website. it was there till yesterday. now they removed it, hence after the repeated raising of complain they are not crediting it back to my card(payment Medium). hence I require my refund. please help me.
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                  J
                  jagp
                  from Mumbai, Maharashtra
                  Feb 19, 2018
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                  Website: [email protected]

                  "sir This is Jagdish p gupta and self has made transaction for recharge tata sky on Paytm app but this was horrible expierience that during recharge for tata sky one option was there for voucher i have opted shopperstop discount voucher resulted my 2000 rupees deducted from my e vallet account this order not able to cancel the order detail is given below Shoppers Stop Coupon Details :Card No:- [protected] PIN:- 665276 How To Redeem 1. You will receive the code on your registered email id. 2. The user should go to the relevant offline store or website to redeem the value of the voucher code received. 3. Share the code you have received with the relevant offline retailer at the time of payment or enter the code at the time of checkout on the website. I also talked to costumer care of Paytm but did not help.Pl help this amount os big for me Regards Jagdish p gupta"
                  Following are the more detail regarding transaction
                  Order no [protected]
                  Transaction Id [protected]
                  Mail has been sent many time but not received any response from Paytm
                  I am very sad to say and casual approach taken by Paytm against my raised issue.I had gone to Shopper Stop Off line store they told me this offer already used and redeemed but I informing you that my @2000/= Rupees has been deducted from my account and no any material have received till the date so on the other hand where is my money, no answer got from paytem till now.All reference I already given to Paytm.
                  I can give detail of the case.No any solution got till now
                  Pl help us I am low middle class fellow

                  Jagdish P Gupta
                  [protected]
                  hello sir you have any problem regarding to the paytm customer care serviece department ?

                  i think you have some issue regarding to the paytm ..

                  dont worry we have solution for your problem.we have details guide for the solve your all the problem as much as possible.

                  follow below link for solve your all the problem..
                  http://www.getcustomercareno.com/2017/10/[protected]-paytm-toll-free-number.html
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                    B
                    Bhakta Vatsala
                    from Bengaluru, Karnataka
                    Feb 19, 2018
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                    Address: 560022
                    Website: paytm

                    Dear Paytm, Hereby I filled 1600 to my paytm wallet on 16th Feb 2018 but unfortunately its has been gone to Paytm Gift Vouchers, this is first time its happening to me... So I request you to pay back to my credit credit card or please add it to paytm wallet, I called you several times ... but non of you are attending my call and can i know what is the right no to reach you or to tlak to you... y you have not given a perfect NO to your customer so they can contact you... pls do note my Transaction ID [protected] or pls call me [protected], I am not understating why you are not helping your customer. pls do call or refund my amount to my wallet or to my credit card pls.
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                      S
                      shah bipin
                      from Ahmedabad, Gujarat
                      Feb 19, 2018
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                      Address: 380015

                      I have recharged 187.00b rs thr, o paytm by icici credit card but till date service providerbsnl has not received payment i contacted icici bank they have given t. Id no 556192 for paid to paytm but my recharge is not done detais of bank is gvn below
                      Inr 187.00 at paytm (February 16, 2018; 10:37:24 hrs.) till date prepaid mob no [protected] has not credited pl arrange to immediate balance in my no [protected] no sms received
                      Pl gv me solution immeditely
                      Paytm no [protected] no operator option
                      [protected] (Wrong no)

                      — i had recharged an bsnl gujarat mobile number [protected] of rs 187 but recharge has not been successful please refund my money. Balance has been deducted by icici credit card

                      Dear customer,

                      Thank you for using icici bank credit card.

                      Your icici bank credit card xxxx8004 has been used for a transaction of inr 187.00 at paytm (February 16, 2018; 10:37:24 hrs.). Available credit balance on your card is rs. 95, 529.50 and total credit limit is rs. 1, 00, 000.00.

                      If you have not authorised this transaction, please call our 24 hour customer care at 33667777 for the below mentioned cities, for other cities please click here www.icicibank.com.

                      Ahmedabad chandigarh ernakulam kolkata patna
                      Bangalore chennai gurgaon lucknow raipur
                      Bhopal dehradun hyderabad mumbai ranchi
                      Bhubaneswar delhi jaipur panaji shimla

                      Sincerely,

                      Icici bank credit cards

                      This is an automated e-mail from an unattended mailbox. Please do not reply to this email.
                      Feb 17, 2018
                      Mukundxav's response
                      ### PAYTM CUSTOMER CARE. i am glad that whatsapp launched the money transfer option. they didnt know where is my money gone. merchant is saying they didnt recieve the money. 15 days are over and i am continuously complaining but not yet satisfied. FRIENDS THERE ARE MANY APP OTHER THAN PAYTM WHO GIVES FAR BETTER CUSTOMER SERVICE THAN PAYTM. LIKE PHONE PE, TEZ ETC. THEY ALSO HAVE MANY OFFERS JUST FOR YOU AND TRUST WORTHY. THEY ARE NOT LIKE ### ### PAYTM OUTDATED CUSTOMER SERVICE.
                      Sir,
                      I am a customer, purchased 2 Items on[protected] / 07.32 P.M .
                      Item order No : [protected] & TXN ID : [protected].
                      But both item is not delivered Yet ( Till Dated[protected].
                      Please Take necessary action for solution .
                      Thanking you.
                      Paytm customer care. I am glad that whatsapp launched the money transfer option. They didnt know where is my money gone. Merchant is saying they didnt recieve the money. 15 days are over and i am continuously complaining but not yet satisfied.
                      Dear Sir/Mam
                      This is to inform to u that i was transfer of Amount 4999/- from Paytm Wallet to Bank account, but my payment was debit from Paytm wallet but i have not recieve my money in my bank account...
                      I want share with you the information regarding tranfer amount
                      [protected]
                      Sir my self Rajesh kumar Nayak i, m a paytm user my mobile no-[protected] my account not login plz help me
                      I want to Know about my 300 Rs which was deduct by your CO. When i were change my paasword of paytm..
                      Yesterday I transfer money from my credit card to paytm wallet, & I tried to transfer money to my account. But transferring declined.this UPI REF NO:[protected].pls rectify the problem soon. Pls contact [protected]
                      I had 544 Rs in my paytm wallet but today 12/02/2018 I logout my account and then tried to login but suffered problems in logging in ..therefore I changed my password and logged in but now my account showing zero balance...I call all costumer care numbers but still not got any solution.
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                        V
                        Varun Mixra
                        from Korba, Chhattisgarh
                        Feb 19, 2018
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 486001
                        Website: Paytm.com

                        Am transection with paytm bhim upi but transection of 33 rupees is rejected but money deducted my bank and not added back into transection is showing failed but money debit my acount 33 rupees upi transection id[protected] date of transection 17 febury time 6:07 pm plz check my issues money not added back to my acount after transection rejected
                        Feb 19, 2018
                        Rajesh koira's response
                        not solved 20 days after
                        Feb 19, 2018
                        Rajesh koira's response
                        pay tm very bad service my money missing in paytm wallet
                        Feb 19, 2018
                        Rajesh koira's response
                        MY MONEY RS.3000/- IN PAYTM BUT IAM NOT LOGIN MY ACCOUNT NOT ANY HELP ME
                        IAM ALSO OF EMAIL BUT PAYTM NOT SOLVED ANY !!!
                        ITS VERY BAD COMPANY
                        Feb 20, 2018
                        Updated by Varun Mixra
                        Hello sir my paytm number is [protected] and am creted first time upi address and first time upi transection with paytm upi and payments doing same day but 50 cashback not recived am complaint with your help section but anyone not reply me transection date[protected] and upi ref no.[protected] transection amount 50 r. S. But first time upi transection cashback not recived me plz do something
                        Club factory TRansaction id is [protected] via paytm i did the payment
                        Order placed on 2nd feb
                        Paytm transaction id is [protected]
                        Club factory has refunded but its still not credited in my wallet plz refund my amount soon
                        I call so many hours on [protected] and they don't pick up the phone
                        I was sent money yesterday on [protected] number wrongly, I want send money on [protected] this number so please help me.
                        I have recharged Tata sky dth id no [protected] worth Rs 50 on Sunday. Order no [protected]. The amount has been deducted but till now it has been not recharged nor refund in Paytm passbook.
                        I request you to return my 50 Rs or recharge my dth.
                        This is for your kind submission and do the needful.
                        I am not logging paytm account
                        sir plz help me mob-[protected]
                        20 days not solved it paytm VERY BAD SERVICE MY MONEY LOST Rs.3000/-
                        very bad service
                        Rajesh koira's reply, Feb 20, 2018
                        reply me
                        plz help me
                        Hello, sir i am rishi kumar my paytm kyc not completed.please my kyc complete.? mo[protected]
                        I didn't oder any thing from paytm but you withdrawn 4500 rs from my account. I need clarification for this incident.
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                          J
                          Jubl
                          from Gurgaon, Haryana
                          Feb 19, 2018
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                          Website: www.paytm.com

                          Sir,
                          I have paytm wallet and paytm saving account kyc varified daily changes rules and traditional change
                          Before 8 days i transfer money from wallet to my paytm saving account without charges then now 19/02/2018 it show 3%.
                          It did without any notification. Please take corrective action regards this. The details are given below -
                          Amit kumar,
                          [protected]

                          Address
                          B-121, Sector 5
                          Noida
                          Gautam Buddh Nagar District
                          Uttar Pradesh
                          India - 201301

                          Customer Care Phone Numbers and Contacts
                          Toll-free:
                          [protected]
                          9668 4809

                          Phone:
                          +[protected] [Head Office]
                          7129 3298
                          +[protected] [Support]
                          4540 2788

                          Additional info
                          Registered Office
                          1st Floor Devika Tower, Nehru Place, New Delhi – 110019
                          Feb 20, 2018
                          Updated by Jubl
                          Paytm customer support team and staff service not work no.representative attend call at all the no. Some no.are not work .
                          Paytm Is Frauding With Me Alot Of Time Am Transection with paytm upi transection r.s. 33 but transection showing rejected And Money deducted my payments bank 17 febury UPI TRANSECTION ID[protected] Time 6:07 Pm
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                            J
                            Jubl
                            from Gurgaon, Haryana
                            Feb 19, 2018
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                            Respected sir i beg to say that paytm is really worst service they daily changes there rule of trasition charge. Last time before 10 days i transfer my from my vpaytm wallet to paytm account they can't take charges bt today's 18/02/2018 today he takes trasition charge on 1000 rs 29. They tell to customer about changement in rules their service really worst. Sometime they take charge sometime. This is really worst. Please sir do something.
                            Tumhari service bahut kharab h call toh lgti hi nhi paise wallet mai add kro toh paytm gift voucher mai add krr diye tumm sbb ne paiso ka majak bna rakha h mere paise jaldi se refund krr do mere walet mai
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                              S
                              Sujitha Salian
                              from Mumbai, Maharashtra
                              Feb 19, 2018
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                              Address: 400092
                              Website: PAYTM

                              I had tried ordering medicines through netmeds website using paytm gateway. However, the payment got deducted from the debit card and order was not placed.
                              However, i had also received message from paytm " your bank just confirmed a successful payment of rs. 2330.23 on paytm against order id nms[protected]w. We will refund your money in case the order is cancelled.

                              However, no amount has been reversed yet.

                              Kindly reverse the payment immediately.

                              Its an emergency. I am a 7 months pregnant woman who had ordered medicines as couldn't go out for medicines, but all efforts in vain.
                              Feb 15, 2018
                              Kayathribaskar's response
                              [protected] is a number I transferred money.. He is cheating in Instagram as royal_footwear7383 is an id.. this is that person number [protected]

                              Feb 18, 2018
                              Naresh Ramagundam's response
                              money set to wrong number

                              Moeney sent tro wrong number
                              I cancelled 2 railway tickets & after 4 days found record - IRCTC done refund to payTM with transaction id but after 20 days PayTM not credited amount to the ICICI bank.
                              Hello,
                              Amount of 500 rs deducted from my account and still paytm wallet is showing null balance.Attached document is the proof of the deduction of the amount.Please see to it and refund the amount as soon as possible.
                              I have trying to book Jio mobile phone through my Jio app on 5feb.2018.while making payment I have opted pay via paytm through debit card.Amount has been debited from my account but didn't get any order confirmation msg.or order confirmation.
                              Cheating in online using paytm.. giving number to transfer the money but there is no response after transaction
                              Not satisfied with the customer service no. Never picking up the call and not providing the docket details. Please make a call to me and provide the details.
                              Amount doesn't showing in my paytm account... please do consider on this issues
                              My transaction id no.[protected] and it shows that through my State Bank account 169 rupees deducted at 8.49 pm. But no such money added to my payTM wallet. PayTMWAL 1210203 at PayTM txn#[protected]. all the details I get except the money. Where is the money?
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                                W
                                waheed ahmad bhat
                                Feb 19, 2018
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: Paytm payments bank

                                I have done 600+ upi transactions on 11th and 12th february 2018 on paytm bhim upi but cashback not added in paytm wallet. They added cashback for 13th and 14th february upi transactions i have done. They are cheated with customers. They have also not credited my 3rd january upi transactions cashback. Paytm payments bank are not replying my query. My paytm account email address [protected]@gmail.com
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                                  Vivekyadav1604
                                  from Gajraula, Uttar Pradesh
                                  Feb 18, 2018
                                  Resolved
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                                  Resolved

                                  Address: Auraiya, Uttar Pradesh, 206122

                                  Respected sir i beg to say that paytm is really worst service they daily changes there rule of trasition charge. Last time before 10 days i transfer my from my vpaytm wallet to paytm account they can't take charges bt today's 18/02/2018 today he takes trasition charge on 1000 rs 29. They tell to customer about changement in rules their service really worst. Sometime they take charge sometime. This is really worst. Please sir do something.
                                  Feb 18, 2018
                                  Complaint marked as Resolved 
                                  My paytm no.is 8923107247 Vivek yadav
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                                    vasie
                                    from Chennai, Tamil Nadu
                                    Feb 18, 2018
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                                    Website: paytm.com

                                    Transaction id [protected]

                                    On feb 16th i added rs.1000 to my paytm wallet to send to my friend. But the money got added as some junk gift voucher which i can't use to send money to my friend. Now i have no way to even contact the customer support.

                                    If i navigate to raise a ticket with contact us, then i have some 4 pre defined options for which there is some pre defined answers and no way yo raise ticket for gift voucher issues. And there is no way to speak to customer support in phone also. I dropped mail to [protected]@paytm.com and got reply this mail is not monitored. Frustrated.

                                    Now i'm not able to transfer this money. This is completely fraudulent activity from paytm. Add this balance to my wallet account and allow me to send this money to my friend.
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                                      Rsoni132
                                      from Gwalior, Madhya Pradesh
                                      Feb 18, 2018
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                                      Address: Gwalior, Madhya Pradesh, 474001

                                      I would like to submit a complaint regarding not received payment in my bank acccount as i registered as paytm merchant app.

                                      I received payment by mobile no. [protected] by scaning qr code in my merchant account. Transaction was done on 22 january 2018 of the amount was rs 20000

                                      Amount must be settled on 23rd january 2018 but paytm merchant officers not credited the amount in my bank account.

                                      I have tried to call and send mail to them but they are not able to settled my amount in my bank account.

                                      So i am requesting to you kindly help me to get back my amount in my bank account.
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                                        Prasadmeka
                                        from Hyderabad, Telangana
                                        Feb 18, 2018
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                                        Address: Hyderabad, Andhra Pradesh, 500090

                                        Hi, i am added 20000 money in my paytm wallet. But money add in gift voucher wallet. Please transfer the amount gift voucher wallet to main wallet. Please do needful my request.   replace all
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