PayTM Mobile Solutions Complaints & Reviews

Money was detucted from my paytm wallet but not shown in my bank account.. Please refund my money into my paytm wallet or bank account.. And please solve the problem as much as possible... On 17th night at 8:00pm money was transferred from my paytm wallet to my bank account.. And please provide customer care numbers for users... Still my money was not shown in my account...

For placing an order i added money from my bank to paytm wallet. Transaction failed but my money was decucted. This happened on 17th feb 2017.
Nam e: neebesh behera.

I received a message from paytm that money may be refunded if transaction fails. No further info after that. While raising this issue in paytm suport they are simply deleting my issue..

Paytm is fraud don't accept payment from it i have received payment of 2000 rs the sender did the fraud with paytm and paytm has bloked my account due to their fault my wallet has more than 12000 rs. I have complained many times paytm is asking sender's bank statement and wallet statement how can someone provide sender's bank details. I have sent all the kyc documents but no response
Reference no.: 49698050 my email id is vikas. [protected]@yahoo.com

I added money to my wallet using my credit card, 2 times, but after the transaction was completed, I received 2 Paytm Gift Vouchers. I had not opted for it. I requested to credit back the amount to my card, canceling the mistake they had done. but they have even removed that option from their website. it was there till yesterday. now they removed it, hence after the repeated raising of complain they are not crediting it back to my card(payment Medium). hence I require my refund. please help me.

"sir This is Jagdish p gupta and self has made transaction for recharge tata sky on Paytm app but this was horrible expierience that during recharge for tata sky one option was there for voucher i have opted shopperstop discount voucher resulted my 2000 rupees deducted from my e vallet account this order not able to cancel the order detail is given below Shoppers Stop Coupon Details :Card No:- [protected] PIN:- 665276 How To Redeem 1. You will receive the code on your registered email id. 2. The user should go to the relevant offline store or website to redeem the value of the voucher code received. 3. Share the code you have received with the relevant offline retailer at the time of payment or enter the code at the time of checkout on the website. I also talked to costumer care of Paytm but did not help.Pl help this amount os big for me Regards Jagdish p gupta"
Following are the more detail regarding transaction
Order no [protected]
Transaction Id [protected]
Mail has been sent many time but not received any response from Paytm
I am very sad to say and casual approach taken by Paytm against my raised issue.I had gone to Shopper Stop Off line store they told me this offer already used and redeemed but I informing you that my @2000/= Rupees has been deducted from my account and no any material have received till the date so on the other hand where is my money, no answer got from paytem till now.All reference I already given to Paytm.
I can give detail of the case.No any solution got till now
Pl help us I am low middle class fellow

Jagdish P Gupta
[protected]

Dear Paytm, Hereby I filled 1600 to my paytm wallet on 16th Feb 2018 but unfortunately its has been gone to Paytm Gift Vouchers, this is first time its happening to me... So I request you to pay back to my credit credit card or please add it to paytm wallet, I called you several times ... but non of you are attending my call and can i know what is the right no to reach you or to tlak to you... y you have not given a perfect NO to your customer so they can contact you... pls do note my Transaction ID [protected] or pls call me [protected], I am not understating why you are not helping your customer. pls do call or refund my amount to my wallet or to my credit card pls.

I have recharged 187.00b rs thr, o paytm by icici credit card but till date service providerbsnl has not received payment i contacted icici bank they have given t. Id no 556192 for paid to paytm but my recharge is not done detais of bank is gvn below
Inr 187.00 at paytm (February 16, 2018; 10:37:24 hrs.) till date prepaid mob no [protected] has not credited pl arrange to immediate balance in my no [protected] no sms received
Pl gv me solution immeditely
Paytm no [protected] no operator option
[protected] (Wrong no)

— i had recharged an bsnl gujarat mobile number [protected] of rs 187 but recharge has not been successful please refund my money. Balance has been deducted by icici credit card

Dear customer,

Thank you for using icici bank credit card.

Your icici bank credit card xxxx8004 has been used for a transaction of inr 187.00 at paytm (February 16, 2018; 10:37:24 hrs.). Available credit balance on your card is rs. 95, 529.50 and total credit limit is rs. 1, 00, 000.00.

If you have not authorised this transaction, please call our 24 hour customer care at 33667777 for the below mentioned cities, for other cities please click here www.icicibank.com.

Ahmedabad chandigarh ernakulam kolkata patna
Bangalore chennai gurgaon lucknow raipur
Bhopal dehradun hyderabad mumbai ranchi
Bhubaneswar delhi jaipur panaji shimla

Sincerely,

Icici bank credit cards

This is an automated e-mail from an unattended mailbox. Please do not reply to this email.

Am transection with paytm bhim upi but transection of 33 rupees is rejected but money deducted my bank and not added back into transection is showing failed but money debit my acount 33 rupees upi transection id[protected] date of transection 17 febury time 6:07 pm plz check my issues money not added back to my acount after transection rejected

Sir,
I have paytm wallet and paytm saving account kyc varified daily changes rules and traditional change
Before 8 days i transfer money from wallet to my paytm saving account without charges then now 19/02/2018 it show 3%.
It did without any notification. Please take corrective action regards this. The details are given below -
Amit kumar,
[protected]

Address
B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts
Toll-free:
[protected]
9668 4809

Phone:
+[protected] [Head Office]
7129 3298
+[protected] [Support]
4540 2788

Additional info
Registered Office
1st Floor Devika Tower, Nehru Place, New Delhi – 110019

Respected sir i beg to say that paytm is really worst service they daily changes there rule of trasition charge. Last time before 10 days i transfer my from my vpaytm wallet to paytm account they can't take charges bt today's 18/02/2018 today he takes trasition charge on 1000 rs 29. They tell to customer about changement in rules their service really worst. Sometime they take charge sometime. This is really worst. Please sir do something.

I had tried ordering medicines through netmeds website using paytm gateway. However, the payment got deducted from the debit card and order was not placed.
However, i had also received message from paytm " your bank just confirmed a successful payment of rs. 2330.23 on paytm against order id nms[protected]w. We will refund your money in case the order is cancelled.

However, no amount has been reversed yet.

Kindly reverse the payment immediately.

Its an emergency. I am a 7 months pregnant woman who had ordered medicines as couldn't go out for medicines, but all efforts in vain.

I have done 600+ upi transactions on 11th and 12th february 2018 on paytm bhim upi but cashback not added in paytm wallet. They added cashback for 13th and 14th february upi transactions i have done. They are cheated with customers. They have also not credited my 3rd january upi transactions cashback. Paytm payments bank are not replying my query. My paytm account email address [protected]@gmail.com

Respected sir i beg to say that paytm is really worst service they daily changes there rule of trasition charge. Last time before 10 days i transfer my from my vpaytm wallet to paytm account they can't take charges bt today's 18/02/2018 today he takes trasition charge on 1000 rs 29. They tell to customer about changement in rules their service really worst. Sometime they take charge sometime. This is really worst. Please sir do something.

Transaction id [protected]

On feb 16th i added rs.1000 to my paytm wallet to send to my friend. But the money got added as some junk gift voucher which i can't use to send money to my friend. Now i have no way to even contact the customer support.

If i navigate to raise a ticket with contact us, then i have some 4 pre defined options for which there is some pre defined answers and no way yo raise ticket for gift voucher issues. And there is no way to speak to customer support in phone also. I dropped mail to [protected]@paytm.com and got reply this mail is not monitored. Frustrated.

Now i'm not able to transfer this money. This is completely fraudulent activity from paytm. Add this balance to my wallet account and allow me to send this money to my friend.

I would like to submit a complaint regarding not received payment in my bank acccount as i registered as paytm merchant app.

I received payment by mobile no. [protected] by scaning qr code in my merchant account. Transaction was done on 22 january 2018 of the amount was rs 20000

Amount must be settled on 23rd january 2018 but paytm merchant officers not credited the amount in my bank account.

I have tried to call and send mail to them but they are not able to settled my amount in my bank account.

So i am requesting to you kindly help me to get back my amount in my bank account.

Hi, i am added 20000 money in my paytm wallet. But money add in gift voucher wallet. Please transfer the amount gift voucher wallet to main wallet. Please do needful my request.   replace all

My money rupees 400 had been debited from my bank account but not been credited into my paytm wallet.. we are middle class people, how can one cope up with these things. ! please kindly help me and resolve these issues ! And make sure no one faces these kind of problems... mobile no.[protected]

On feb 17 2018, i tried to book my train ticket in irctc website using my debit card in "paytm gateway"

Money got debited from bank account and transaction was rejected. Only the transaction id was displayed.

I missed my tatkal train ticket as well as my hard earned money.

"paytm payment gateway" have very weak third party gateway, which is not secure as well as transaction fails most of the time.

I need immediate refund for my payment which was done on (17.02.2017)

I called 139 helpline, but no response. I tried other railway helplines, but no response, only call is getting disconnected automatically.

I tried more than 100 times to contact their customer care number[protected] which is only ivr format, also trains helping lines[protected]. There the customer care executive is unable to resolve my issue, even though i spoke to senior executive. They again ask me to call[protected] number only.

I mailed my concern to them, my email was not sent and got an automated message saying that, *they do not read emails now*

I made payment of amount rs.845/- which is now in paytm pocket and still unable to reach them and suffering.

Dear all,

Last sunday (11. February.2018) i tried to book metro rail ticket through paytm.
Wallet money was deducted.

But qr ticket was neither generated nor money was refunded in paytm wallet.

I raised ticket towards them. They replied that they would be resolving this in 48 hours.

Now it is a week. So far they have not solved the problem. Everytime when i ask the status, they reply that issue will be solved in 48 hours.

I was trying to make payment and automatically that amount was used to purchase gift voucher. And when i was trying to add money to my paytm wallet then also another gift voucher was purchased. This is totally fraud.

This is against the consumer rights and you are not authorised to force me to do shopping from your site against my wish.

You are adviced to return my money in my wallet otherwise i will complain against your company in the case of cyber crime. Refund my money asap.

Transaction id -
[protected]
[protected]
[protected]