PayTM Mobile Solutions Complaints & Reviews

I tried to put money in my account on 17/02/2018 when i was booking an uber. My balance was 342rs and i added 200rs.
Money got debited from my bank account but did not credit to paytm wallet. My friend said that there was an issue with on that day and this has happened to him once before but at the end of the day money got credited to his account.
Till today - 23/02/2018, the money hasn't come into my account and today when i recharged my wallet with 200 rs - the money got debited from my bank again and the wallet balance just went down from 342rs to 192 rs

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Website: paytm.com

This is with reference to order id [protected] wherein woollen kurtis were ordered of m size of designs as shown in the site but
A) the size sent is xxl i do not know how is m related to xxl
B) the designa are nowhere related to that shown on the site
C) you simply cannot get through the call centre, i waited for 11/mins in the ivr with no luck and nobody bothered to call back
D) there is no way we can get the product replaced which is simply stupid
E) pay and wait for delivery, take a leave / half day for taking delivery and then wait for refund, but why

Never buy from paytm, worse by far.

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Address: Pune, Maharashtra

This is regarding the order number #[protected]. Th order is through paytm service.

I have not received the order yet, but its showing the status as delivered.

Though the address is correct and no one has collected it.

Customer people are not responding since 2 days, no proper communication can be done with them.
Please take action on this on priority basis.

I need the product urgently.
This service is really not good.

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H

h.d

from Gurgaon, Haryana

Feb 23, 2018

Hi, himanshu from allegient unified technology pvt ltd, please solve my problem and i dont connect with your customer support helplines number and i want to add my products .

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I was booking tickets on irctc and made the payment through paytm wallet link, but in it showed that the payment got failed but my amount was deducted from the paytm wallet, now these paytm people saying that it was successful from their end and they can't do anything.

No one is responding now to my mails, is their any regulatory authority or complaint centre for these kind of problems? Don't use paytm

Mail id - [protected]@gmail.com

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Address: Hyderabad, Andhra Pradesh, 500039

Rs.1500 has been deducted from my savings bank account on pos movies93333 at ptm*paytm app without my involvement.
Am dis satisfied with the paytm app as i had used my otp to make payment to institute of chartered accountants. But unknowingly it has been used for movies93333 at paytm app.
Refund me the amount of rs.1500 to my savings bank account.

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Address: Pune, Maharashtra

Website: Paytm app

I cancelled a ticket on paytm which i initially booked through net banking. The money got refunded into my paytm wallet (Not in bank account). When i tried to transfer that wallet cash to bank account, the money got deducted but haven't yet reached the account. I tried to contact them but every effort went in vain. They do not have a proper channel to contact. I haven't got any answer from them. Such a inefficient consumer support platform that have. Please see to it asap.

Wallet transaction id: [protected]

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Address: Mumbai City, Maharashtra, 400018

I'm cancelled Ticket PNR no: [protected] of Train ticket at[protected] and irctc show my money was refunded in[protected]Transaction ID:[protected]) and Refund ID is [protected] Paytmsdk bank account.. But this money I still not received so please request you refund me back my money as soon as possible...

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Address: Haridwar, Uttarakhand, 247667

Website: Paytm

I have lost my 10k money because i have ordered one mobile and the person which has deal with me on instagram his name is "kavya singh judge"was fake he lives in punjab his phone no. Is "[protected]" and he also shared me his adhaar card for the trust his adhaar card number is "[protected]" plzz i request paytm do verify this person and sent my money back to me
Thanking you
Namish

Feb 23, 2018

Updated by Riyanshu Agarwal There are three transaction id first of 5000 thousand that i have posted and 2nd one is 2000 and 3rd is 3000 i have sent him money in these sequence

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Address: Agra, Uttar Pradesh

I have pay homecredit emi [protected]loan id and order no[protected] through paytm and consequently some offers were also added. I am not want to this deals cupon my deduction amount will be refund resulting loss to mei have also tried to contact paytm officials but they are giving unsatisfactory explantion answer. Sir this my whole monthe espended amount and my amont was deducte. Sir ples sir my extra bal 11000deduction willbe refund
#ticket no. #52275522

Anil kumar
[protected]

Feb 23, 2018

Updated by anil19@94 I have pay a emi homecredit to paytm 1284but it was added as gift voucher
12284 balance deduction in my account but the money got added as some junk gift voucher which i can't use now i have no way to even contact the customer support. If i navigate to raise a ticket with contact us, then i have some 4 pre defined options for which there is some pre defined answers and no way yo raise ticket for gift voucher issues. But he is given same revert. Sir do something and this is my order no[protected] andmy ticket no paytm no#52275522 and my bank tranx id
And this is my bank trnx id date (Value date) narration ref/cheque no. Debit credit balance
11-feb-2018
(11-feb-2018) to transfer inb one97 communications ltd [protected]igacwxwok2 trans 12, 284.00
Anil kumar
[protected]

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Address: Hyderabad, Andhra Pradesh, 500018

Idea recharge for minimum recharge of rs200 there was rs 20 cash back by paying through paytm i didn't got any recharge cash back please kindly look into the matter otherwise i have to approach consumer court. Please kindly look into the matter last time also there was same kind of problem couldn't make a complaint as i forgot the same. If there r any terms and conditions you have to clearly mention the same not in small words it should be such that an elderly man or woman can also see the same.

Feb 26, 2018

Updated by Venu Madhav Gopala Idea Recharge for minimum Recharge of Rs200 there was Rs 20 cash back by paying through paytm I didn't got any Recharge cash back please kindly look into the matter otherwise I have to approach consumer court. Please kindly look into the matter last time also there was same kind of problem couldn't make a complaint as I forgot the same. If there r any terms and conditions you have to clearly mention the same not in small words it should be such that an elderly man or woman can also see the same.

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Address: Ahmedabad, Gujarat, 380052

Website: Paytm.com

Hello Sir/Madam,

I have done payment to Medlife using Paytm Account on 21st Feb 2018 using my RBL credit card. Amount has been debited from RBL card and we have received following message also from Paytm.

"Your bank just confirmed a successful payment of Rs.290.1 on Paytm against Order ID OR7140FK-001A_[protected]_09.55.26. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries."

But amount is not credited into Medlife and it is not showing under "Wallet Passbook Transaction" on Paytm site. So it becomes very hard to connect payTM as there is no way we can connect payTM without transaction ID.

Please help here.

Feb 23, 2018

Complaint marked as Resolved

Feb 23, 2018

Updated by ErSweety Agarwal I have received money so there is no issue now.

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Address: 560066

Hi,

I added 500 to paytm wallet on oct-30-2016...
One of the transaction camw as 414 was deducted...

Details

Order #[protected]
Wallet order ID: [protected]

I have returned the mail several times in reply.

It is not unauthorized transaction,
Since it is from. 2 years no reply on this as well...
So take a action on this. Hoping will get the reply for this

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Address: Sangli, Maharashtra

Hii
i am bhayesh joshi. i sent money to my frd in there paytm wallet . but after the complition of transaction i know actually he is not on paytm. but paytm show me the deduct entry form my wallet balance. if my frd is not on paytm then the money is not sent (transaction failure) or money retrun on my paytm wallet . but any of this is not happen. so pls consider my compliant. I am also try to your toll free no. but your any solution not giving me satiosfaction.
My transanction id is [protected] & i am sent money on [protected] this no which is not on paytm .on 11/01/2018 at 10.35. A.M.

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Address: Mumbai City, Maharashtra, 400078

Website: Bhim-upi - paytm

I paid electricity bill (Msedc) of rs 1241.75 through bhim upi - paytm on 6th feb 2018 the amount was deducted from bank account but the bill is not paid yet (Msedc) office member said tha amout did not reached to us contact paytm for further details. More details of the transaction is attached with photographs. Kindly resolve this issue. Thank you.

Sep 12, 2018

Complaint marked as Resolved

This was resolved

Feb 21, 2018

[email protected] 's response Please clear my transaction

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A

[email protected]

from Indore, Madhya Pradesh

Feb 22, 2018

Y still pending my transaction
I complete every task

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J

Jatin Mahajan

from New Delhi, Delhi

Feb 22, 2018

I booked the ticket through paytm.The flight got cancelled and airline said we have refunded the whole amount to the third party.Following up with them since 19 jan...but still no refund for travel date 23 jan goa to delhi...shame on them...
Bhavika
[protected]

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Address: Chennai, Tamil Nadu

Hi,

I transferred the amount rs 17500 to paytm wallet from credit card, but the amount goes to paytm gift voucher. They promised to take an action, but still they not responding phone calls. Please request them to get my amount in to wallet.

Paytm mobile number – [protected]

Paytm gift voucher order id - [protected], [protected], [protected]

Transaction id - [protected], [protected], [protected]

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K

Kartik rana

from Adampur, Punjab

Feb 22, 2018

Hloo sir,
I had scan the QR code to send the money to merchant but the payment was not send to merchant the payment was gone to wrong person so please refund my balance in my paytm wallet. My paytm no is [protected] .
Thank u

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Address: Krishna, Andhra Pradesh, 521301

Website: www.paytm.com

I had tried to add money to my paytm wallet on my mobile number "[protected]" from my andra bank account numbering "[protected]". But money didn't added to wallet got debited from my account and I placed complaint to paytm three days back, since then I didn't get any response from regarding this, how irresposible then can towards their customers. Since three days i'm trying to contact them.

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T

Thejad

from Bengaluru, Karnataka

Feb 22, 2018

I send a money on upi transaction to beneficiary the amount was debited from my account but beneficiary didn't receive the amount that I sent please clarify about it

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M

Mohamed Abdul Rahman

from Bengaluru, Karnataka

Feb 22, 2018

Dear Sir,

I added money to my paytm wallet on 16/02/18. It is added to paytm gift voucher, I wanted to transfer to paytm wallet so called to costumer care, I waited 28.56 min hoping someone will receive my call, but I din't get any replay.
I want my money back or i want it to transfer it to paytm wallet.

Please help me with this.

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Address: Chennai, Tamil Nadu, 600089

Website: PayTM

I have booked train ticket at 21/02/2018 via PayTM Wallet, amount has taken from my standard charted bank account but the ticked wasn't booked but the order ID has generated

Order ID: [protected]
Amount: 423 INR
i have tried to reach customer care and their regional officers several times but they are not responded my queries

Same thing happened 2 weeks before

Order ID: [protected]
Amount: 296.16

PayTM User id: [protected]
mail ID: [protected]@gmail.com

Since it is a repeating issue don't Use PayTM for booking tickets or orders
stay away from PayTM

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B

Bnirmal

from Sinnar, Maharashtra

Feb 22, 2018

Dear Sir /Madam,

I have add the 10000 amount in paytem wallet through credit card but this amount add in paytem gift voucher plz give the solution how to add in the wallet.

Please revert on top priority because this type is very bed face with paytem.

Thanks,
Babu Nirmal

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Made payment of Rs. 398 through a different debit card. The amount got deducted from the bank account but received a Transaction failure notification after 15 mins of completing the paytm order. I have not received any information about refund of the money that has been deducted. Customer care number failed to connect me with customer care staff with whom I could speak directly.

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P

Piyush Chandrakar

from Mundi, Madhya Pradesh

Feb 22, 2018

Send the amount back.

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Address: 231001

Sir Maine apni Paytm I'd aadhaar number se link 1week pahale karaya Hai aur mujhe bataya gya that yadi mai apni Paytm I'd aadhaar card se link karwata hu to mujhe 200 rupees cash back milega Jo Abhi take Nahi mila Hai koi mujhe jald se jald cash back kariye jisase mai a age Len den bhi sucharu rup se kar saku pleas help my complaints mujhe au

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Address: Panipat, Haryana, 132115

Dear team.
I am nitesh from panipat location haryana 132101. This person is now fraud. Total amound 20000.. This person is now number paytm number use. This person name is now found account vikas [protected].
My wallet txn id [protected] time 17feb2018, 8.38am.
Plz find out this person.
Dear team plz call m [protected] and my paytm num.[protected]

Mar 19, 2018

Complaint marked as Resolved

My complaint is now pending there are no Reposes, plz resolve my issue.

Feb 21, 2018

Updated by nitesh rohilla Dear Team .
i am Nitesh from panipat location haryana 132101.This person is now fraud .total amound 20000. .this person is now number paytm number use .This person name is now found account vikas [protected] .
MY wallet txn id [protected] time 17feb2018, 8.38am .
plz find out this person .
dear team plz call m [protected] and my paytm num.[protected]

Feb 22, 2018

Updated by nitesh rohilla plz update this complaint status

Mar 01, 2018

Updated by nitesh rohilla Dear Team .
i am Nitesh from panipat location haryana 132101.This person is now fraud .total amound 20000. .this person is now number paytm number use .This person name is now found account vikas [protected] .
MY wallet txn id [protected] time 17feb2018, 8.38am .
plz find out this person .
dear team plz call m [protected] and my paytm num.[protected]

fraud total amount 20000
fraud total amount 20000

Mar 19, 2018

Updated by nitesh rohilla Phone/Mobile Number: [protected]
Transfer ID: [protected]

Dear team.
I am nitesh from panipat location haryana 132101. This person is now fraud. Total amound 1500.. This person is now number paytm number use. This person name is now found account vikas [protected].
My wallet txn id [protected] time 17feb2018, 8.38am.
Plz find out this person.
Dear team plz call m [protected] and my paytm num.[protected]

Mar 19, 2018

Updated by nitesh rohilla dear team .
there are no repose

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V

vaisali vasugi

from Avinashi, Tamil Nadu

Feb 21, 2018

We book ticket on IRCTC pnr no:[protected] train no:12667 from vilupuram to tirunelveli on 1/2/2018 in waiting list cheque no : 141682 it is cancelled on 8/2/2018. cancellation money is not refunded so pls refund the money

PayTM Mobile Solutions Complaints & Reviews

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PayTM Mobile Solutions reviews & complaints page 225

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