PayTM Mobile Solutions Complaints & Reviews

My money rupees 400 had been debited from my bank account but not been credited into my paytm wallet.. we are middle class people, how can one cope up with these things. ! please kindly help me and resolve these issues ! And make sure no one faces these kind of problems... mobile no.[protected]

On feb 17 2018, i tried to book my train ticket in irctc website using my debit card in "paytm gateway"

Money got debited from bank account and transaction was rejected. Only the transaction id was displayed.

I missed my tatkal train ticket as well as my hard earned money.

"paytm payment gateway" have very weak third party gateway, which is not secure as well as transaction fails most of the time.

I need immediate refund for my payment which was done on (17.02.2017)

I called 139 helpline, but no response. I tried other railway helplines, but no response, only call is getting disconnected automatically.

I tried more than 100 times to contact their customer care number[protected] which is only ivr format, also trains helping lines[protected]. There the customer care executive is unable to resolve my issue, even though i spoke to senior executive. They again ask me to call[protected] number only.

I mailed my concern to them, my email was not sent and got an automated message saying that, *they do not read emails now*

I made payment of amount rs.845/- which is now in paytm pocket and still unable to reach them and suffering.

Dear all,

Last sunday (11. February.2018) i tried to book metro rail ticket through paytm.
Wallet money was deducted.

But qr ticket was neither generated nor money was refunded in paytm wallet.

I raised ticket towards them. They replied that they would be resolving this in 48 hours.

Now it is a week. So far they have not solved the problem. Everytime when i ask the status, they reply that issue will be solved in 48 hours.

I was trying to make payment and automatically that amount was used to purchase gift voucher. And when i was trying to add money to my paytm wallet then also another gift voucher was purchased. This is totally fraud.

This is against the consumer rights and you are not authorised to force me to do shopping from your site against my wish.

You are adviced to return my money in my wallet otherwise i will complain against your company in the case of cyber crime. Refund my money asap.

Transaction id -
[protected]
[protected]
[protected]

Order no :[protected]
Wallet (Transaction id): [protected]
Ticket id (Of titan) : [protected].

Sir, i had wrongly misplaced this amount and i really did'nt requires this voucher code. A sum amount of rs.2000/- was deducted from my account, its a very big amount and i being an employee in bpo itself has very much less salary. 2000rs means a lot for me to sustain the rest of this month without family support. So kindly take this issue as on serious matter and resolve this issue as soon as possible. Kindly refund my money sir this coupon code is nothing for me, sir.

I had also tried to contact the titan customer service (Ticket id (Of titan) : [protected]). But the customer care executive was unable to understand my cocern and he said to call to the paytm cs. Kindly do the right things sir and make my refundment sir.

Actually i want to transfer amount from credit card to paytm wallet where i can use like amount self, but where i done same as doing like past now they added amount to paytm gift voucher wallet without my intimation they took the amount into that gift voucher wallet. Where now if we ask to paytm they telling that amount is not refundable have to purchase the gift. They company cheating to all people with they charging the amount with tax. Please do some thing.

I recharged for 790₹ postpaid idea.50%cashback was there. First time when i recharged i received the cashback within 2 weeks as i recharged through paytm wallet. But last month when i recharged there was the same wallet existing and i used it but didnt got the cashback of 50₹. Please solve this issue. I waited for more than 3 weeks. Till now i didnt got the cashback.

Dear sir,

My self ramesh kumar having pay tm id [protected] want to state that on dated 13.02.2018 i

Was transferring the money in icici bank account no "[protected]" but wrongly it was

Deposited in "[protected]" the detail of transaction is as below or attached.

Transaction date : 13.02.2018 time : 17:05

Imps ref no:[protected]

Wallet txn id : [protected]

Amount transferred : 1000/-

So i would like to request you please register a complain and do the needful.

Thanks & regards :-

Ramesh kumar

Mob : [protected]

I had booked a train ticket through paytm m wallet in irctc rail connect app and through the paytm payment gateway
But the tickets are not booked due to some problems in the internet connection. But the money is debited from my account of rs.525/-. I had done this for 2 times as such i dont know that the money will be debited. So totally 1050/- i am waiting for since 15 days and the money is not refunded from the paytm. So please do something to refund my money from the paytm as soon as possible.
Thank you

Dear team,
Your working on very wrong way. From 2 days i m trying to connect with call center but it seems like it not working or unvalid.
Comes to main reason is that 2days back i added amount in my paytm wallet to send to someone but it goes to some other gift vocher which is compeltly foolish thing.
If it is possible please update what is happening. I want to know where is my rs.8000/- on urgency.

Regards,
Himanshu dev
[protected]

I had make transaction to order pizza from dominos. I selected paytm wallet to pay bill its about rs 569.
But paytm wallet didn't have this much money so i selected below option of bhim.
And made payment.
But transaction of pizza failed but amount is deducted from my account.

Also i checked with paytm passbook but this transaction is not reflected.

Trasaction id of bhim :[protected]

I searched customers care no of paytm but i didn't find.
Helpline no is available which is not serve purpose.

Please do the needful and provide my money asap

I have made cake order through bakingo on 16th feb, 2018 in which used payment channel paytm mobile solution but my payment was unsuccessful but
Amount was deducted from my bank account. I called bank operator they said my money went to paytm phone solution and in my paytm no pending payment. Kindly refund my money amounted rs. 561.00. Its been 24 hours now i still didnt recived my money back.. Kindly resolve my issue by today or tomorrow itself.

Hi team,
With out informing to customer, while adding money to paytm wallet it converted as paytm gift watcher... This is use less to customer and befit to vendor. Indirectly it is locking the customers money. While checking with support team they are not at all responding to the same. And disconnecting the calls in middle.. Its very big fraud as compared to other

Please take an action on this and help the customers.

Hello,

I have made a recharge to my paytm account, on[protected], with 400 & the 199.

Those payments have came in paytm gift account, which is of no use for me,

Paytm is not responding to my query, you call paytm help center and no body picks the call.

All i want is that amount to be credited on paytm balance or they refund it.

Regards

Hi,
I have added 5500/- amount from my credit card to my paytm wallet but the amount got added into the paytm gift vouchers.
From yesterday onwards i am struggling for it to get the money and i am not able to contact to the customers care.

I have raised three tickets but no response till now and email also didn’t got any responses.

This is kind of cheating to the customer
Please help me getting my money to my paytm wallet

My money amounting Rs 51789 have been debited from my wallet and they are saying that the amount has been credited to your source card account but the amount have been not credited to my account .
I have been contacting to customer care number but they don't receive call after holding for so many times

I have done upi payment of 3150/- on 29/01/2018 and it was failed and money is not credited back to my account up till now. No one replies to ticket support and after few days they will close the query. Reaching customer care executive is not an easy task. Paytm customer support is so poor and if you are stuck somewhere you cannot sek for any help from them.

I tried to add rs 1000/- from my credit card to my wallet.

However a paytm gift voucher was bought without my consent worth rs 1000/-

I need that money for different purpose, and their helpline numbers are useless

When i enter the transaction id, it says the transaction id is wrong.

I am not interested in a gift voucher and i want the money back.

On 12/02/2018, i am reaching my jio number from my jio app, where in payment section i choose upi and submitted paytm bhim upi id and complete the transection. But, jio has declining from accepting that they didn't get the payment yet though the amont is deducted from my bank account.
I ued to contact both jio as well as paytm cistomer care but still 5 days had gone i didn't got any proper solution. Now, thats why i used to lodge a complaint against paytm as i paid the amount through them and seeking for quick redressel.

On yesterday 16th feb 2018 at 7:01pm o'clock.
I added 30k rs. To paytm wallet using correct option but after completion of transaction i see my money gets added in paytm gift voucher balanced.
I was shocked with such thing because during transaction there is no such information where it was mentioned that your money will get added to gift voucher.
So to check this, again i tried to add 5k rs. To wallet but then also same thing is happened with me.