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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 227

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R
rahulnmitm
from Bengaluru, Karnataka
Feb 17, 2018
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Address: 560076

Order no :[protected]
Wallet (Transaction id): [protected]
Ticket id (Of titan) : [protected].

Sir, i had wrongly misplaced this amount and i really did'nt requires this voucher code. A sum amount of rs.2000/- was deducted from my account, its a very big amount and i being an employee in bpo itself has very much less salary. 2000rs means a lot for me to sustain the rest of this month without family support. So kindly take this issue as on serious matter and resolve this issue as soon as possible. Kindly refund my money sir this coupon code is nothing for me, sir.

I had also tried to contact the titan customer service (Ticket id (Of titan) : [protected]). But the customer care executive was unable to understand my cocern and he said to call to the paytm cs. Kindly do the right things sir and make my refundment sir.
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    P
    pampanna
    from Delhi, Delhi
    Feb 17, 2018
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    Actually i want to transfer amount from credit card to paytm wallet where i can use like amount self, but where i done same as doing like past now they added amount to paytm gift voucher wallet without my intimation they took the amount into that gift voucher wallet. Where now if we ask to paytm they telling that amount is not refundable have to purchase the gift. They company cheating to all people with they charging the amount with tax. Please do some thing.
    Feb 17, 2018
    Updated by pampanna     Actually i want to transfer amount from Credit card to Paytm wallet where i can use like amount self, but where i done same as doing like past now they added amount to Paytm gift voucher wallet without my intimation they took the amount into that gift voucher wallet. where now if we ask to Paytm they telling that amount is not refundable have to purchase the gift.They company cheating to all people with they charging the amount with TAX.please do some thing.
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      V
      Vivek Jayaprakash
      from Palghat, Kerala
      Feb 17, 2018
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      Address: Palakkad, Kerala, 678007

      I recharged for 790₹ postpaid idea.50%cashback was there. First time when i recharged i received the cashback within 2 weeks as i recharged through paytm wallet. But last month when i recharged there was the same wallet existing and i used it but didnt got the cashback of 50₹. Please solve this issue. I waited for more than 3 weeks. Till now i didnt got the cashback.
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        R
        rameshniraj
        from Najibabad, Uttar Pradesh
        Feb 17, 2018
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        Address: Faridabad, Haryana, 121005

        Dear sir,

        My self ramesh kumar having pay tm id [protected] want to state that on dated 13.02.2018 i

        Was transferring the money in icici bank account no "[protected]" but wrongly it was

        Deposited in "[protected]" the detail of transaction is as below or attached.

        Transaction date : 13.02.2018 time : 17:05

        Imps ref no:[protected]

        Wallet txn id : [protected]

        Amount transferred : 1000/-

        So i would like to request you please register a complain and do the needful.

        Thanks & regards :-

        Ramesh kumar

        Mob : [protected]
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          R
          Rrr1108
          from Coimbatore, Tamil Nadu
          Feb 17, 2018
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          Address: 641041

          I had booked a train ticket through paytm m wallet in irctc rail connect app and through the paytm payment gateway
          But the tickets are not booked due to some problems in the internet connection. But the money is debited from my account of rs.525/-. I had done this for 2 times as such i dont know that the money will be debited. So totally 1050/- i am waiting for since 15 days and the money is not refunded from the paytm. So please do something to refund my money from the paytm as soon as possible.
          Thank you
          +3 photos
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            H
            himanshu dev
            from New Delhi, Delhi
            Feb 17, 2018
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            Address: New Delhi, Delhi, 110046
            Website: paytm wallet

            Dear team,
            Your working on very wrong way. From 2 days i m trying to connect with call center but it seems like it not working or unvalid.
            Comes to main reason is that 2days back i added amount in my paytm wallet to send to someone but it goes to some other gift vocher which is compeltly foolish thing.
            If it is possible please update what is happening. I want to know where is my rs.8000/- on urgency.

            Regards,
            Himanshu dev
            [protected]
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              G
              Ganesh Chintawar
              from Mumbai, Maharashtra
              Feb 17, 2018
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              Address: Mumbai City, Maharashtra, 400708

              I had make transaction to order pizza from dominos. I selected paytm wallet to pay bill its about rs 569.
              But paytm wallet didn't have this much money so i selected below option of bhim.
              And made payment.
              But transaction of pizza failed but amount is deducted from my account.

              Also i checked with paytm passbook but this transaction is not reflected.

              Trasaction id of bhim :[protected]

              I searched customers care no of paytm but i didn't find.
              Helpline no is available which is not serve purpose.

              Please do the needful and provide my money asap
              +1 photos
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                S
                saumya7004
                from Delhi, Delhi
                Feb 17, 2018
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                Address: New Delhi, Delhi, 110092
                Website: PAYTM

                I have made cake order through bakingo on 16th feb, 2018 in which used payment channel paytm mobile solution but my payment was unsuccessful but
                Amount was deducted from my bank account. I called bank operator they said my money went to paytm phone solution and in my paytm no pending payment. Kindly refund my money amounted rs. 561.00. Its been 24 hours now i still didnt recived my money back.. Kindly resolve my issue by today or tomorrow itself.
                +2 photos
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                  C
                  chandra1305
                  from Hyderabad, Telangana
                  Feb 17, 2018
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                  Address: Hyderabad, Andhra Pradesh
                  Website: www.paytm.com

                  Hi team,
                  With out informing to customer, while adding money to paytm wallet it converted as paytm gift watcher... This is use less to customer and befit to vendor. Indirectly it is locking the customers money. While checking with support team they are not at all responding to the same. And disconnecting the calls in middle.. Its very big fraud as compared to other

                  Please take an action on this and help the customers.
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                    S
                    savyasachi paul
                    from Mumbai, Maharashtra
                    Feb 17, 2018
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                    Address: Bangalore, Karnataka, 560034
                    Website: paytm.com

                    Hello,

                    I have made a recharge to my paytm account, on[protected], with 400 & the 199.

                    Those payments have came in paytm gift account, which is of no use for me,

                    Paytm is not responding to my query, you call paytm help center and no body picks the call.

                    All i want is that amount to be credited on paytm balance or they refund it.

                    Regards
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                      S
                      Sridhar Kumar Sahu
                      from Bengaluru, Karnataka
                      Feb 17, 2018
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                      Hi,
                      I have added 5500/- amount from my credit card to my paytm wallet but the amount got added into the paytm gift vouchers.
                      From yesterday onwards i am struggling for it to get the money and i am not able to contact to the customers care.

                      I have raised three tickets but no response till now and email also didn’t got any responses.

                      This is kind of cheating to the customer
                      Please help me getting my money to my paytm wallet
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                        S
                        Sarang Jail
                        from Pune, Maharashtra
                        Feb 17, 2018
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                        Address: Nashik, Maharashtra, 422010

                        My money amounting Rs 51789 have been debited from my wallet and they are saying that the amount has been credited to your source card account but the amount have been not credited to my account .
                        I have been contacting to customer care number but they don't receive call after holding for so many times
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                          praagr02
                          from Govardhan, Uttar Pradesh
                          Feb 17, 2018
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                          Address: Dehradun, Uttarakhand, 248001

                          I have done upi payment of 3150/- on 29/01/2018 and it was failed and money is not credited back to my account up till now. No one replies to ticket support and after few days they will close the query. Reaching customer care executive is not an easy task. Paytm customer support is so poor and if you are stuck somewhere you cannot sek for any help from them.
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                            N
                            Nitin “History Preacher” S
                            from Gurgaon, Haryana
                            Feb 17, 2018
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                            I tried to add rs 1000/- from my credit card to my wallet.

                            However a paytm gift voucher was bought without my consent worth rs 1000/-

                            I need that money for different purpose, and their helpline numbers are useless

                            When i enter the transaction id, it says the transaction id is wrong.

                            I am not interested in a gift voucher and i want the money back.
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                              S
                              Sanad Sarkar
                              from Digboi, Assam
                              Feb 17, 2018
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                              Address: 784001
                              Website: Paytm.com

                              On 12/02/2018, i am reaching my jio number from my jio app, where in payment section i choose upi and submitted paytm bhim upi id and complete the transection. But, jio has declining from accepting that they didn't get the payment yet though the amont is deducted from my bank account.
                              I ued to contact both jio as well as paytm cistomer care but still 5 days had gone i didn't got any proper solution. Now, thats why i used to lodge a complaint against paytm as i paid the amount through them and seeking for quick redressel.
                              +1 photos
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                                D
                                durgasing
                                from Mumbai, Maharashtra
                                Feb 17, 2018
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                                Address: Thane, Maharashtra, 400612

                                On yesterday 16th feb 2018 at 7:01pm o'clock.
                                I added 30k rs. To paytm wallet using correct option but after completion of transaction i see my money gets added in paytm gift voucher balanced.
                                I was shocked with such thing because during transaction there is no such information where it was mentioned that your money will get added to gift voucher.
                                So to check this, again i tried to add 5k rs. To wallet but then also same thing is happened with me.
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                                  S
                                  Sushil Kumar Raiswal
                                  from Gurgaon, Haryana
                                  Feb 17, 2018
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                                  Address: Jaipur, Rajasthan, 302029

                                  I added money to paytm by credit card to send to a friend but money is added as a paytm gift voucher. Now i cannot use this money anywhere else other than paytm store. All this without even informing me where my money is going. They can slap banners all over their app when they need our personal information (Kyc) but they cannot share this little detail with us when they change their policy? Even a simple notification would have sufficed, but nothing from their side. The money is now stuck in the voucher and is non transferable. These are the kind of shady practices that make such companies lose their customer base. I will never use paytm in the future and would also like to urge other users to do not use this app and not trust them with your hard earned money.
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                                    S
                                    Sailendra Kumar Singh
                                    from Kolkata, West Bengal
                                    Feb 17, 2018
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                                    Address: Kolkata, West Bengal, 700010
                                    Website: www.paytm.com

                                    I have added the money to my paytm wallet but it showed that i have purchased the voucher now i am unable to send the money to any account and this paytm is forcing to do the transaction at the stores where paytm vouchers can be paid why should i do that i want my money into my paytm wallet or back to my credit card.[protected] is my paytm account.
                                    I need urgently because i have to pay to someone. I did twice but they did the same again transsfered the amount to paytm vouchers account.
                                    +3 photos
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                                      V
                                      vinu2284
                                      from Noida, Uttar Pradesh
                                      Feb 17, 2018
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                                      Address: Mumbai City, Maharashtra, 400060

                                      I have transferred an amount of inr 10000 in two installment as inr 5000 each into my paytm wallet. Order ids are [protected] & [protected]. But this amount is not transferred into my paytm wallet. Instead of wallet this amount is transferred into paytm gift voucher which i never used. Kindly transferred this amount into my paytm wallet. I called paytm customer care center but nobody answer my call. They keep call on hold for long time.
                                      +1 photos
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                                        Y
                                        yk123
                                        from Bengaluru, Karnataka
                                        Feb 17, 2018
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                                        Website: paytm.com

                                        On 16 feb (Yesterday) i did a recharge for my airtel prepaid no.[protected] for rs. 65/-. I got an sms that the transaction is successful but i did not get any credit on my phone. I sent a mail to airtel and they said that they have not recd any money from paytm and that i must contact paytm to get the refund. The operator ref given by paytm in the sms is;[protected].
                                        Kindly do the needful immediately and refund back my money. Regards, yunus khan
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