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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025

Complaints 20044

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1743

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18301

Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: 208012

Dear sir,

I ordered two item but my order has been cancel i have faced this kind of problem so many time before i think that i should not use paytm any more

My detail of order is :

Item cancelled
On wed, 14 feb 2018
Order id - [protected]
Reason :apologies, seller cancelled the order. Refund :refund of ₹ 319 has been processed.

Patanjali desi ghee 500 gm
₹ 319
Total refund
Item price ₹ 290
Shipping charges ₹ 29
And one more item also

I didnt recieve cash back still i am not going to use paytm in future my email id is rpmp.[protected]@rediffmail.com

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A

Adityamahesh26

from Delhi, Delhi

Feb 14, 2018

Sir I was paying for my dominos order my money got deducted from my bank account. And my order was not placed on the Domino's Pizza.

Transaction number is[protected]

shopping related - Comment #3006037 - Image #0

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Website: paytm.com

I booked tickets through irctc app & used paytm payment gateway, my amount is deducted from my bank account but payment gateway not return me back.
Now irctc show me payment status: payment requested
Bank name: paytm m
Transaction id :[protected]
Transaction amount:1915
I tried contacting paytm but there's no proper service.

+1 photos

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Khushipooja

from Bengaluru, Karnataka

Feb 14, 2018

Today morning, I transfer money from paytm wallet to bank account bt still no credited to bank account bt money deducted from paytm wallet.How much time it take to refund or successfully transfer?

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Address: Sangli, Maharashtra, 416416

Website: idea.com

Just now few minitues ago i rechared my idea mobile number on idea website using payment gateway as usuall i done my payment and received opt from bank and conformined payment and completed all steps all the steps sequentially as rules but not yet recharged from idea nor received payment from payment to my bank acount please send my money back to my bank account as soon as possible im not able to do recharge
Name-somesh dolli
Contact no[protected]
Bank - state bank of india vishrambagh sangli
Date13feb2018
Recharge was done on idea website using paytm
Transer my amount of rs 459/- (Four hundread and fifty nine only) to my bank account as soon as possible

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Please unblock my account
.because paytm is a usefull app .
I want to use this app in my future so please provide me best service to this app my paytm no.[protected], so please unblock my paytm account because I have need this app in my future this is a use full app .so please accept my request and take a action of my complaint soon and I wait your feedback

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Address: Nanded, Maharashtra, 431742

I was transition by paytm of electricity bill paid but email, and in paytm account show successful bill payment but not paid electricity bill...

I was paid 880/-

Rs 880
Paid Successfully To

Mahavitaran-Maharashtra State Electricity Distribution Company Ltd. (MSEDCL)
Consumer Number[protected]
Operator Ref. Number - undefined

Please resolve this problem
I am lost to my 880/-

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Address: Jhansi, Uttar Pradesh, 284002

Website: paytm.com

As i am a top rated seller on paytm from 2016 but many of my payments are not credited to me as i am raising tickets to them since 1 year but they will not answering me & not providing me the payments...please help me out so that i can recover it because i am facing serious finical problem due to this...!!

As i have all details of each & every order whose payment is not done or whose payment is incorrect...please i am requesting you to resolve my this query due to this i am facing financial problem..!!

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Address: Salem, Tamil Nadu, 636102

Respected sir/madam,
I am hariharan, i have activated my paytm payment bank account. I have some amount in wallet, but can't transfer via you. Because savings account is 0. See, airtel payment bank, they also upgrade their customers wallet to bank account. Airtel merge their wallet and payment bank. Why you are seperate two products and charge 30 rs for 1000 rs transaction. People are not rich. Understand people situation. Please merge wallet and payment bank account. If airtel payment bank can do this, why you can't do this?

Feb 13, 2018

Updated by Harikrish007 I have amount in wallet. Can't send via upi

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I have a marchant banking in paytm once one customer is pay rs 5000 to my marchant account on feb07, 2018. Genrally next day that ammount is credited in linked account. But in my account don't credited. So many times i am callig to customer care but we are not responding still 6 days is over. And also my marchant account is blacked now. I want 5000rs

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Kamaldialani

from Ahmedabad, Gujarat

Feb 13, 2018

I use grab10 code according give information rs10 cash back should be given while recharge of rs50 I recharge rs50 on 9/11/2017 but only rs 1 cash back given
Recharge no [protected]
Indly give another rs9 cash back otherwise I have to complain at consumer foroum

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Address: New Delhi, Delhi, 110062

Website: www.paytm.com

Sir
I have recharged my 2 metro card from 2 different number of rs 500 each. My metro card number is 67387064, 67659127. Still getting the same reply that your order is in processing as i told them to cancel it but not getting any relevant response from them. Their customer care number is not working properly as unable to connect to the executive. They did fraud. Please look into the matter and resolve as soon as possible. Waiting for the reply

Sep 21, 2018

Complaint marked as Resolved

Refunded the amount

Feb 12, 2018

Neeraj231997's response Please solve it as soon as possible

Feb 13, 2018

Updated by Lesa Kuku Riti There is 2 reference no
[protected]
[protected]

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Neeraj231997

from Delhi, Delhi

Feb 13, 2018

I have transferred 2500rs to my bank account 4 days back, and still showing pending, please solve this problem as soon as possible Txn ID[protected]

recharge metrocard through paytm but still not processed not even refunding money - Comment #3004666 - Image #0

V

Veer bhai

from Mundi, Madhya Pradesh

Feb 13, 2018

The status of my recharge is showing that my recharge is successful but I didn't recieved the recharge ...I want my cash back ...I recharged my nom with RS 83 ...I want my money back to me ...

recharge metrocard through paytm but still not processed not even refunding money - Comment #3004669 - Image #0

A

Aparna Chigurupalli

from Khammam, Telangana

Feb 13, 2018

I have been promised a cash back of Rs.300 on paying my electricity bills. I have read all terms and conditions clearly. But I couldn't get my cash back after successful transactions.All cash back offers are fraud Customer care is truly fraud. 7 numbers are provided but of no use. No response.

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Dear concern,
I got continuously call from [protected].
The person is asking to buy any item above 3000 rs and we will get gift like tv, mobile through paytm. On further moving with instruction of person he tell us to transfer amount on special paytm number [protected]. Request to track this number and trace the person which make fraud by ur company name.

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லோகேஷ்வரன் ஞானக்கலைவிஜயன்

from Bengaluru, Karnataka

Feb 13, 2018

I saw a Cashback voucher for 500 in Paytm for 1st time purchasing via Paytm mall App.

I use that code on After add two products on cart but that code is invalid.

Paytm cheats a customer.

fraud call on the behalf of paytm - Comment #3004658 - Image #0

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Website: Paytm.com

I transfered 5149 rupees to my freinds bank account 2 days back. Though the amount was deducted from my paytm wallet but it is not showing in the bank account. And my wallet is still showing the amount transfer is still pending. And when i'm trying to get in touch with paytm they are just making me go round and round in ivr systems. Hence no way of submitting my complaint. Please help me

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Kamaldialani

from Ahmedabad, Gujarat

Feb 13, 2018

I added rs 550in paytm on 6feb 2018according paytm if Rs550add between 1to15feb 2018rs550 Uber coupon given rs 55off for 10 rides

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Address: Kozhikode, Kerala, 673001

I made many paytm transactions in many a store it's written make payment from paytm you will get cash back but i have not got a single plz contact me so that i can clear my problem as soon as possible trying to call your customer care but i could not make it as it's the computer all the time no manual even i have not got cash back in promo code (Family) i used for recharging tatasky

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Address: 636112

Dear sir/madam, i had made recharge on 12.02.2018 for rs 458 in order to vodafone number: [protected] and my order no. Is [protected], but still i have not received my package & payment is not refunded to my bank under this circumstance i have made several compliant from company's web portal but they are totally unresponsive. Not able to connect with customer representative under this situation i am severely irritating about your service.

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Address: Rangareddy, Andhra Pradesh, 500048

Hi, i have paid post paid bill for airtel, as i entered the no. It picked airtel by default but after payment is done it showed as vodofone. I have raised a complaint in app, paytm is not responding properly. They say it's my mistake. After repeated complaints no one is responding now. Can anyone suggest me with some solution and i don't understand where does the money go since the mobile no. Does belong to vodofone

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Bought a sony led tv from paytm before 7 months. Now it has got a problem in screen and when i called sony care about this i came to know its a fake/duplicate product. So it does not cover warranty.

Vertical lines are coming on screen which i am attaching image.

Same serial number of tv is delivered to croma by sony. But paytm delivered from reseller called kundan electronics. The cost is really high (35k). So please understand my situation and solve this.

Feb 12, 2018

Updated by Kausalyakushi Bought a Sony LED TV from paytm before 7 months. Now it has got a problem in Screen and when i called Sony care about this i came to know its a fake/duplicate product. So it does not cover warranty.

Vertical lines are coming on screen which i am attaching image.

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Address: Vadodara, Gujarat, 390019

Website: www.paytm.com

Hello.

My paytm account has been blocked. I had approximately 8000 inr in my account. I have no idea what am i suppose to do. Please do help me. Or get back to me on my mail address - [protected]@gmail.com
Please give me my account back. Also i was asked to provide the registered email and phone no. But my paytm account was not linked to any email address. 8000inr is a very big amount for me. I request you to solve my problem soon as all my work has been stopped due to this.

Thank you and regards,
Aliasgar.

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Address: Indore, Madhya Pradesh, 452005

Dear Sir

I am sourabh chourasiya
My paytm no is [protected] and e mail [protected]@Gmail.com
I transfer my fund in paytm bank through to my bank account sbi
++ +19004
transfering fund 101 but your app is showing is sucees but fund is not received my accout

Return me find

When is return tell me with
Hours min second

Please return my fund

+1 photos

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Address: New Delhi, Delhi, 110041

Submit ComplaintSearch
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Question iconQuestions

I made a deal for I phone 6 with a person representing himself Vikram wagamare Indian army
I made payment of 11000 in instalments 700+1300+3500+4000 within one day.

His courier boy called me via no. [protected] in the today morning and also has taken Money via paytm Mobil no. - [protected] payment made - 1500+4000 + 2750 threating me the if I will not make payment your order will be rejected.

Now they both are not responding
I don't Know why it is happening to me
The courier has to deliver to me by today evening.
I have made the whole payment
Please help In this Matter . It was my hard earned money

have not receive the product

+7 photos

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Address: 781031

Dear Consumer Forum,
I Sri Biswajit Kalita tried to recharge my jio number i.e.[protected] on 6-01-18 through payTm app. The transaction id is- [protected].The recharge was failed, but money got deducted from my account.When I tried to contact with PayTm customer care several times, the olny respond I got is from computer generated massage.Please look into this matter and take necessary action.

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Address: Barnala, Punjab, 148024

Transaction yet money amount 6500 rs is deducted from Paytm wallet.
Transaction yet money amount 6500 rs is deducted from Paytm wallet.
Transaction yet money amount 6500 rs is deducted from Paytm wallet.
my mobile no[protected]

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