PayTM Mobile Solutions Complaints & Reviews

I choosed spice jet flight sg-704 from paytm to travel mumbai to varanasi for date 8feb, 2018. And i choosed check in baggage. And in my paytm ticket it was clearly written that 15 kg of check in baggage is allowed. But on 8feb while moving for boarding, the guy of spice jet who give boarding pass asked me to pay extra 400rs for hand baggage though my baggage was just 6.5 kg. And when i shown my ticket where 15 kg check in baggage is mentioned, he said there is mistake by paytm. I had to pay 400 for that. Now i don't get any good impression for paytm.
2 attachments
Attaching payment receipt for baggage and paytm ticket

Paytm has blocked my merchant account and money is not credited to bank account after 7 days..

Date of payment: 07/02/2018
Order id qr3452ccda6f59ec35
Transaction id is [protected]
Support call raised: ref no. 51580951

I tried all the available support numbers and emails but no one answering the call and the same ivr recording every time. Just like a fake customer care services.

How can we trust on paytm where no customer service?

Feeling helpless and regretting choosing paytm.

My booking id [protected]. I got the refund for my travel date 19 jan 2018 on 22 nov. But now i got a call from airlines that flight has got delayed so i will get full refund for the travel on 23 jan 18. But i did not get refund of the 3 tickets of travel date 23 jan 18. Please stop fooling us by saying the refund has been made. The refund has been made for the travel of 19 jan and not of 23 jan.

Continuous follow ups have been made but no revert has come from there end.. Calling them from 19 jan n today is 12 feb... Plz help...

Bhavika
[protected]

Dear sir
I have requested paytm to revert the amount sent wrongly to [protected].
And after it was sent i called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as i transferred amount from paytm wallet not from bank.. No chance of stopping transaction from bank. Paytm needs to be active and get my money back from that person. No person has right to use the amount which was placed in his account wrongfully. It's illegal.
Paytm need to respond and got t my money back.
I am disappointed as i got no reply yet. It's an issue to be dealt early.

Transaction details: which need to be cancelled and amount to be reverted.

To : unknown
Mobile number: [protected] (No one picks the call but declines my request in paytm for getting cash back)

Paytm wallet txn id : [protected]
Amount to be paid back: ₹100

Hi,

I have a paytm Merchant account with mobile no. that is [protected].
Ac no. is 458052 My MIS
There are 3 transaction of payment made in my account. The transactions were completed successfully but amount still not transferred to my bank.

Transaction id's are
[protected]
[protected]
[protected]
Total amount is 25000.

Thanks
Ramesh KUMAR Dhara

My registered mobile number is [protected] & my registered email id is mohammed. Iqbal. [protected]@gmail.com
I have done transaction on irctc website via paytm wallet to book flight ticket but, unfortunately amount of 8473.23 /- deducted from my bank but the ticket not booked...
At the time of transaction there was no balance in my paytm wallet so the paytm wallet redirected me to do transaction directly from my card, which was added to my paytm wallet...
I have done transaction on[protected]...
I dont know why this transaction has not registered in payment wallet (My orders menu)... But thankfully immediately i have got an email from paytm regarding failed transaction...
I'm waiting for my refund from last 9 days...
I'm attaching the screenshot of the paytm email to this complaint... Plz go through the screenshot & give me the resolution asap

Dear paytm friends, you speak at large about being fair honest and transparent. Recently i bought a product which peomised cash back viapaytm and when i entered the codes it says offer is not available. So is this a new scam!??? And when i tried to raise a ticket for the ssme on the website its so difficult to do smells of a scam again such that its been designed to discourage complaints. Hope you resolve this scam justly and be sincere about ypur promised social responsibility.

I have done an online payment of my dominos bill throught paytm. Due to low money in wallet it asked me to add and proceed which i did. My total amount Rs408.03 was deducted but my online transaction was not done. And i havent been refunded. I dont know the issue is because of Paytm or domino's or the bank. Please look thorugh my compliant

Hi,

I received two payments viz inr 8000 and inr 3000 on 7th february 2018. But still not received into my bank account. If we have like this we can't run the business with paytm. Can you please look into this. I mailed couple of times to help desk from my mail id still not resolved.
My number is [protected]. My mail id is [protected]@gmail.com

Thanks
Venkat

On 7th feb, 2018 i have used paytm for making of payment having order id [protected], but order was cancelled. After that i got a confirmation message from paytm that they will refund my money. Now it has been 4 days, but i did not get my refund.
After that i contacted customer care representative but they not helping me for status update of my query.

Dear sir,
This paytm people have promised an upgrade of my paytm account limit to 1 lakh rupees wallet if i completed my kyc verification. Now these people are not allowing any payments or trasfer of money from my account. But also, even though i requested them many times to resolve my wallet limit of 25000 rs. I see them not responding for it. This is really terrible as i cannot get my account upgraded even after 2 months of kyc verification process. My account number is [protected].

Sir i canceled my irctc ticket

Cancelled transaction details
Transaction id:[protected] pnr no [protected] train no./name:18477 / utkal express
Date of journey:20-may-2018 date of boarding:20-may-2018 class:third ac (3a)
From:bhubaneswar (Bbs) to:haridwar jn (Hw) boarding:bhubaneswar (Bbs)
Resv upto:haridwar jn (Hw) quota: general (Gn)
Date of cancellation:30-jan-2018 10:02:22 hrs
Ticket type: e-ticket
Cancellation id:[protected]
Refund amount - 3720.0
Refund status - refunded
Refund date - 01/02/2018
Bank name - paytmsdk
But still i am not received my refund money

Muje mere fraud ka refund chaiye... Kyuki ye fraud mere saath aap ki wajah se hua hai... Mere internal information leak ki h aapne like mobile no., name, and place, and date of purchasing item in paytm and also amount... Otherwise kisi ko na pta tha meri purchasing unhe kaise pta lga. Muje mera refund dijiye otherwise i will strictly action against paytm
Transaction id is [protected] for rs 2999 and other i'd is [protected] for rs 2399

My railway ticket cancellation amount has been refunded since june 2017 (Around 12 times) to paytm by irctc as i used your window to make payment.
I spoke with paytm customer care several time and registered complaint till now no respond.. It's something like a robbery.
I have no choice other than legal action right now for you. So kindly do the need full as it's becomes an huje amount now
Thanks
Regards

I have made a transaction of rs. 576.44/-for pizza order at dominoz and i tried it for 3 times but it always failed. But i found there's one transaction is done of rs. 576.44 against pizza order at dominoz but they said we didn't received any amount so i want my deducted amount of refund dominoz order #dpi[protected]

Wallet txn id:[protected]

Dear Sir/Madam,

I am a merchant of paytm business. On[protected] customer paid 14900 to my QR scanner code. But amount not received in my account. I asked him but he is showing successful message.

At that time i opened my business app, But my app not opening and saying Application under process. I called your customer care about above two issues but there is no response

So Kindly please solve my issue and send my amount to my bank account (14900.00rs).

Here i am attaching screenshots

--
With Regards,

CH. NAGARJUN,
Mobile:[protected]
Paytm business id : Sweety Beauty Parlour
Email Id: [protected]@gmail.com

Purchased products of worth rs1500 on jockeyindia.com and delivered on 6th feb
I made the payment using paytm wallet.. As per offer, i should have received rs250 cash back from paytm but cash back not received
I requested customer care of paytm many times but they are not looking into my issue
Very bad services.. Paytm should help customers in this regard but the support team is very pathetic

I ordered 4 products from club factory application pricing rs2808.44 /-. Some how the size problem occur and i return the products. The refund amount send by paytm. My account got credited by two refund amounts i. E. Rs 1553/-. Request you to look in the matter and refund my rest of the amount. I have attached the picture of non refund amount. The refund amount time was 5-10 business days. Its showing in the app that amount was refunded on 23rd jan 2018, but it is not credited to my bank amount. The remaining amount is 1255.44/-

Hello, i just sent rs 1600 to a wrong paytm number now i want to recover my amount. Please help me out i don't want to lose my money.
It's my humble request to please return my amount to my paytm wallet. It was just a wrong transaction, so please help me.
Actually i was sending that amount to a friend of mine but i selected the wrong number. Even the person whom i sent money is not lifting my call nor responding to messages, so i want paytm to take the amount back from that person and return to me or take the best possible action

I have placed my order my order no. [[protected]] with rs2570/- on date (10 february 2018) after received my order i have not received cash back money refunded in my paytm cash account. I called to your customer care executive but he did not respond to my satisfaction please be quick to refund my money i my paytm account. Hope for positive response. Sagar puri