PayTM Mobile Solutions Complaints & Reviews

Purchased products of worth rs1500 on jockeyindia.com and delivered on 6th feb
I made the payment using paytm wallet.. As per offer, i should have received rs250 cash back from paytm but cash back not received
I requested customer care of paytm many times but they are not looking into my issue
Very bad services.. Paytm should help customers in this regard but the support team is very pathetic

I ordered 4 products from club factory application pricing rs2808.44 /-. Some how the size problem occur and i return the products. The refund amount send by paytm. My account got credited by two refund amounts i. E. Rs 1553/-. Request you to look in the matter and refund my rest of the amount. I have attached the picture of non refund amount. The refund amount time was 5-10 business days. Its showing in the app that amount was refunded on 23rd jan 2018, but it is not credited to my bank amount. The remaining amount is 1255.44/-

Hello, i just sent rs 1600 to a wrong paytm number now i want to recover my amount. Please help me out i don't want to lose my money.
It's my humble request to please return my amount to my paytm wallet. It was just a wrong transaction, so please help me.
Actually i was sending that amount to a friend of mine but i selected the wrong number. Even the person whom i sent money is not lifting my call nor responding to messages, so i want paytm to take the amount back from that person and return to me or take the best possible action

I have placed my order my order no. [[protected]] with rs2570/- on date (10 february 2018) after received my order i have not received cash back money refunded in my paytm cash account. I called to your customer care executive but he did not respond to my satisfaction please be quick to refund my money i my paytm account. Hope for positive response. Sagar puri

Hy dear sir/madam
I want to open an paytm golden gate account but paytm is not responding on my registration form. I will fill form before 7 day and it will not responding
Inwould like to know that paytm golden gate apps registration is doing in paytm kyc centre
Thanking you
Please help me as soon as possible
Name:- aman pawar
Mobile no.:-[protected]
E-mail:[protected]@gmail.com
Address:- shri rameshwaram baghmugalia bhopal

Sir,
With respect to the above subject, a payment was done of rs 1881 wrongly on your portal.
From axis bank saving account. Dated on 10th feb 2018. Please refund the same on the same account or if not how can get benifit of my amount from your paytm mobile solutions pvt ltd.
Transaction id[protected]. How can i get money by shopping also.

Do the needfull

Prakash

My order no [protected] in which i order two items and two quantity of each products and offer cash back rs. 863 when i add item in cart but when i pay my payment then cash back amount is rs. 127.
In return policy item is not return but order cancellation is allowed.
I request to paytm to canceled my order or give me cash back rs. 863 but paytm team always write me order is not canceled the never talk on cash back amount.
Please resolve me issue

Dear sir/mam,

Kindly note that the above mentioned transaction is still not received in my captioned paytm savings account.

Also, i already registered my query on paytm customer care support team (Ref:[protected] but my query remains unsolved.

I was asked to call again on paytm merchant care support team on[protected] and was pre-informed to initiate an email to "payments. [protected]@paytm.com" since no body is bothered to attend the call on merchant care.

Hence, i called the paytm merchant care to validate the genuineness whether they attend the call or not. After 20 mins when my call was not responded by the concerned team. I disconnected the call and finally initiated this mail.

Looking forward for your quick response in this matter.

Regards,
Krishnadayal yadav
Mob-[protected]

My online payment to rideofrenzy was auto directed to paytm i made payment through my zila sahkari bank debit card. Transactions failed but money got deducted twice. Paytm claims no deduction. But my bank statement clearly shows. I am mailing my details to [protected]@paytm.com but it says they do not moniter. And asking to visit help and support section in the app which is of no use. Please help

I made a upi transfer to my friend on 9th of january for ₹1180 via paytm payments bank savings account which was once failed and successful the 2nd time. But the money has been debited twice from my account. I tried to register the issue with paytm customer care and they assured me for the solution within 2 days. Since then i have called for the same issue for 5 times in the last 9 days and each time i've been just getting a complaint reference number and just an assurance that my money will be refunded in 48 hours.
They are not taking it seriously and not providing me with any solution and my money is stuck with them. Kindly please help me with the issue as i am now irritated by their response.
Also now they have deleted all my passbook entries of january to hide their mistake.

I received 6 payments via my paytm merchant app details of which are-:
1) 19/01/2018 rs 19
2) 21/01/2018 rs 31
3) 23/01/2018 rs 9901
4) 23/01/2018 rs 5001
5) 23/01/2018 rs 17
6) 26/01/2018 rs 7
None of the above amount have been deposited into my bank account till date although my business app shows settlement has been done and utr generated. I called up both merchant and paytm customer center more than 60 times each time i asked to wait a further 72 hour. I have registered two complaint number none of which is addressed yet and neither anyone contacted me from paytm the date of the transaction. I also have whatsapped my paytm bank digital passbook on [protected] on their request.

Hi,
I transferred to merchant id but it got stuck from 3 days but there is no proper response from customer service. They just giving information wait for another 5days. It's very terrible it says them self paytm is most trusted but it's unable to handle the customer service. Without resolving issue they are sending sms after closing, we have resolved your query please check which i got sms ticket no.02205936. I want resolution today itself if it fails, i will appeal complaint legally just ready big compensation.

Thank you

I purchased a item through paytm and paid in advance for door delivery. The item shipment id was[protected] throuh xpressbees courier and the courier company is telling lies that the item could not deliveded as consignee not available. As the adress provided is of my shop which is opened from 9 am to 7 pm. Hence i request to take action against this type of malpractised carried out by paytm and associated couries

I have applied online for institute of chartered accountants of india on 08.02.2018 through my debit card and paytm is acting as merchant for icai. While online application process at the time of payment due to some network issue the payment redirection failed and it was showing transaction was not successful. So i again made payment and that time transaction was successful and pdf also generated successfully. The issue is that bank charged me for both transactions out of which one was successful and another was unsuccessful and i received confirmation sms from paytm also and the order no. Provided therein is as below:

Paytm order id: effo_nro0288832_[protected] (Successful)
Paytm order id: effo_nro0288832_[protected] (Successful but as per icai transaction failed for which pdf was not generated)

I have attached details and copy of bank statement for your kind perusal

My name is manoj kumar yadav from kanpur and my paytm number is [protected].
i visited at a mobile shop for my kycupdation with paytm executive, he started process, bt after y thumb impression an error msg seen, till that day I can't update my kyc at any center.
the msg is shown service is pending.
please solve my this issue..

I m having paytm account with no [protected], while doing transactions through my debit card on 2/2/2018, my account was debited twice ie one time 8399/- (Eight thousand three hundred ninty nine) and within a span of nine minutes 8530/- (Eight thousand five hundred thirty). I don't know out of the above two amount which one is transferred to my paytm account because they are not giving credit of 8530/- and i failed to understand that where this amount went.

Please refund me the amount of rs 8530/- as early as possible, because eight days had already passed by

Please check payTm recharge system by mobile app, you show process has failed by app msg and also show by mobile message along with Email but process had successfully processed. so i did try second attempt process for payment then found that both process has success msg got can you suggest me, what is this.

Hello sir,,

On 7th feb-18. I have received rs. 3800/-order no - #qrd0b469aaa910ad1c, transaction id - [protected] & rs. 1400/- order no - #qrb9158a3ad882a1e2, transaction id - [protected]. Trough paytm qr code and it will settle on 08 feb-18.in my linked hdfc bank. But till now i am not received any payment in my account.

& right now i am trying to use this qr code but i am not able to use this & i am going in accept payment option click for detail so i am receiving error like - user not associated with any merchant from ump end.

I am waiting for this amount and discuss multiple times with paytm customer care and hdfc bank customer care. Amount sent by other person but not received this amount due to this it is not credited in my account till now.

See the attached screenshot for my payment and the message that i received from other person.

This amount is sending by paytm no. :- [protected]
My contact no. - [protected]
My qr code is also attach in this mail.

Please help..
Thank you
Laveena ghune
Contact [protected]

Had made a payment of rs 8271, to [protected]@icici via bhim app through sbi account on 11-jan-2018/ 22:12 hrs for my goaair travel ticket, which failed due to credit transfer failure from paytm to goair payment account.

Tx id of bhim app:[protected] date 11-jan-2018/22:12 hrs

Received information from support upi
: we would like to inform you that transaction reference number:[protected] was successfully done from our side on same date and your amount has been already credited to your merchant account i. E. (Icici bank)
Request you to reversal of the amount to mypaytm account or to my bank account

Dear sir, kindly resolve my account balance although hdfc spend money to u r account but wallet not shown. And today morning i have transferred money from her credit card and my balance is cut out from her but in ptm wallet it's is not shown. So i am confused about this matter and hdrc send me a msg that i have spnd already money in wallet of ptm... Kindly check the issue