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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 234

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J
Jomin jose
from Mumbai, Maharashtra
Feb 7, 2018
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Address: Mumbai City, Maharashtra, 400701

I have booked a ticket from irctc mobile app. The payment i have done through paytm wallet. But i didn't get the ticket. I lost my money from my bank. After booking i got a message (Your bank just confirmed a successful payment of rs.669.02 on paytm against order id [protected]. We will refund your money in case the order is cancelled. Please contact us at https://paytm.com/care if you have any queries.).
After this i have called the customer care they told me this customer care is number not valid for failed transaction. What i want to do. My contact number is [protected].
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    M
    Mita05
    from Hyderabad, Telangana
    Feb 7, 2018
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    The worst customer care service i have ever seen. I have ordered some items from a website through paytm, paytm deducted the money from my account and in between the order got cancelled. The paytm has held the money and they are not refunding it back into my bank account and not only this, they don't even have any number to call and ask for solution. Somehow i figured out from their super complicated app which option fits the best for my issue and it has been more than 2 days and no reply from their side. I kept posting but still no reply. I don't understand how these people work on sensitive matter like bank transactions through paytm with this kind of customer service.
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      W
      Weird0
      from Latur, Maharashtra
      Feb 6, 2018
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: Paytm.com

      Dear Sir/Madam,

      I was trying to book 4 Train ticket through Paytm app on 06/02/2018 15:30, but the ticket wasn't booked and money was debited from Paytm bank account.

      Debited amount is Rs. 854.

      But Paytm refused to give full refund of Rs. 854, instead of they refunded back Rs. 643.50 as Paytm wallet cash.

      Details:

      Paytm account number:[protected]

      Paytm Order ID: [protected]

      References number: 51197747

      Please help me to get my remaining amount of Rs. 211.
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        P
        parthipan kandasamy
        from Chennai, Tamil Nadu
        Feb 6, 2018
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        Website: paytm.com

        I have registered in indiaspeaks.net for doing online survey. As part of the survey completion, i have accumulated 2700 rs.

        I have raised a request to redeem the same amount against paytm on[protected]. and as per indiaspeaks they have processed
        the same and below are the transaction details.
        paytm login - [protected]

        ****816650 IndiaSpeaks orderId:81328 statusCode:SUCCESS statusMessage:SUCCESS

        but the same is not credited to my paytm wallet. Its almost 1 year over and the amount is not credited.
        so can you please take this as priority and resolve
        Still i am not getting Cashback in my wallet 1574 and 300so that plz relove my issue urgently, if any kind of doute plz call my mobile number [protected] from sujit Kumar Basuri
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          Y
          yog2526
          from Parasia, Madhya Pradesh
          Feb 6, 2018
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          Address: Nashik, Maharashtra, 422001

          The case is regarding payment of bsnl landline bill amounting rs286 through paytm portal from my account. It has been observTherefore the deducted amount from my wallet may please be refunded on prirority... The relevant details of the translation are as under:

          Amount of rs. 286
          Postpaid hybrid flow order #[protected]
          Paytm wallet txn id [protected]
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            A
            agkr96
            from Hyderabad, Telangana
            Feb 6, 2018
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            Address: Guntur, Andhra Pradesh, 522101

            I entered my debit card details o[censored]nion bank and amount was debited from my account but the order on togofogo is no confirmed. When i contact with customer care of togofogo replied me that we had not received payment from paytm. My debit card ending with 08006 is debited by 1592rs 0n[protected]. Please check my issue with mobile number used [protected]. Solve as soon as possible.
            Transaction ID: [protected]
            credited to paytmag on 18/JAN/2018
            it shows refunded to PAYTMAG
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              A
              Adrita Chakraborty
              from Kolkata, West Bengal
              Feb 6, 2018
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              During a recent transaction on 5th feb 2018, money has been deducted from my sbi a/c but not showing in wallet or passbook of paytm. The transaction details is not showing in paytm, so i could not complain in paytm website and ask for a refund. Below are the details i received through mail.
              Purchase worth rs 372.7 on pos paytmwal1210203 at paytm txn#[protected]. Order id [protected]@1.
              I have an email from my bank and a text message from paytm also. Kindly resolve the problem as soon as possible.
              Feb 04, 2018
              Kp9756's response
              Jldi se mere Paytm bank open kro plz sir
              Sir
              Maine kyc poora krva Liya h lakin fr b Paytm bank account ab tk nhi khula h. Processing aa rha h ab tk 1 week se. Agr Aisa hota rha to kaise chlega fast service nhi h aapki. Fr AAP pr believe kaise kre
              Paytm no . [protected] is pr hi chl rhi h
              I am not able to book Movie tickets
              I have done recharge of Rs.498 through paytm on my mobile no This recharge is show successful by paytm but benefit is not get to me Please check this complaint and solve immediately
              I have not created my Paytm Account but don't know it automatically got created. Can you please disable my paytm account -[protected].
              Right now I am not using paytm. So please stop my paytm account OR give me link to reset the password as soon as possible.

              Thanks
              Harsh Saxena
              I cancelled my ticket I amount does not re fund to my bank account or paytm account irctc it shows amount refund to your paytmsdk but amount not refunded
              The transaction made at Paytm for Rs. 458.12 debited in your credit card account on Oct 22, 2017 and the transaction ID/auth ID is 985639.

              [protected] PAYTM, HTTP://PAYTM., IN - DB 458.12

              above amount not add to my paytm account

              we have not received/refund my above account to my account
              Hello sir, I am Abhinandan Sharma and I am very disappointed to this condition of Paytm that I transfer my money from Paytm wallet to bank but I didn't get that money in my account and there is no proof of transferred money. SO, please help me to get my money back. Wallet Txn ID [protected]
              I have done recharge with Paytm A/c, linked with my debit card A/c, Three times money has been deducted from my amount . Please help me to refund it
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                D
                Dominic Valentino
                from Lunglei, Mizoram
                Feb 6, 2018
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                My registered mobile number with paytm is dead and i need to cash out my meagre remaining balance.. I, therefore, wanted to update my paytm account with a new number which is not registered with paytm.. Hence, i followed all the step by step procedures as requested; i also have submitted my detailed bank account statement with paytm for the same.. But i haven't heard back anything as yet and i'm quite anxious.. Please resolve this issue of mine as fast as you can.. I couldn't simply sit & watch
                Money has been debited from my bank account
                But Irctc ticket is not booked.
                I didn't get refund also.
                Please look into this issue.
                Transaction id: [protected]
                Hdfc cheque/ref no:[protected]
                I recharged from phonepe in which PAYTM PAYMENT BANK link.My money RS.399 deducted for failed recharge but still not credited in my bank account after 22day elapsed.please refund my money back soon.
                People in case of emergency they do fund transfer with this app . but this app i dont know why everytime some problem will occur . i was transferring money to bank my money got deducted and not reflecting in bank account please kindly do as fast as you can .
                My money didn't refunded yet for red colour. Bluetooth device
                My order was by mistake cancelled... How can get the product? I need the product to be delivered... Please help me out with this
                Even though my password is correct but I'm not able to login to my account.i have reset my password several times I'm entering my password and mobile number correct.but I'm not able to login
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                  R
                  Rohitst3
                  from Agra, Uttar Pradesh
                  Feb 6, 2018
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                  Address: Budaun, Uttar Pradesh, 243601
                  Website: Policy bazar.com

                  Dear sir.
                  Aj morning me maine Policy bazar se two wheeler insurance (india insurance) se purchases kiya tha ..
                  Jo ki ₹ 850 ka tha

                  Uska payment maine paytm method se bina apna paytm account login kiye bina Debit card se kar diya tha lekin payment unsuccessful ho gyaa lekin mere bank account se balance cut ho gyaa .

                  Lekin abhi tak waps nahi aaya hai...

                  Is E-mail k sath maine paytm transaction ID aur balance cut ka photo bj raha hu...

                  Plz mera deduct balance waps karne ki krapa kare.

                  Rohit singh
                  [protected]
                  I cancelled my ticket on 24 Jan 2018 and refunded at paytmsdk on 26 Jan 2018. But I didn't get my money in my sbi account of two ticket still now(5/02/2018). Please transfer my money to my account. Below my ticket details
                  Dear sir,

                  As per transaction ID [protected], I have received ₹1000/- from sohil his pay tm no is [protected] but it's not reflecting in my wallet. Kindly update my balance.

                  My Paytm no is [protected]

                  Waiting for early response

                  Thanks
                  Dear Sir/Mam

                  As per Transaction Id: [protected] I was book a ticket by use IRCTC application dated 27/01/2018 Unnao Jn to Nagda payment made by PAYTM bank payment deducted from my bank account and till date i didn't receive any refund from your part
                  Sir I want to delete my account permanently because of some false transaction issue. Sir please help me to sort this problem. I want to delete my account urgently as soon as possible.
                  I buy 9 tickets from paytm of padmavat movie for rajkaran palace allahabad but when we go there we find that there is no padmavat movie and refund is not getting yet .if my money is not come back then i will go to consumer court against paytm and case for maanhani
                  Today[protected] i transfer 4500 in my bank account paytm show transaction as succesfull but my bank does not receive any payment please solve this as possible as soon tansaction reference ID is[protected]
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                    Ýåşh Šäñğhvï Ýåśh
                    from Hyderabad, Telangana
                    Feb 5, 2018
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                    Address: 500027

                    Plzzzz paytm member I requested u like begger once of Paytm user making fool for 8 ball coins and taking money and block our phone no so I requested u plz can u back my money and also block is account plzzzz paytm plzzz and also I given u screenshot of here phone no and my transfer money no soo plz help this poor man plzzz
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                      B
                      bhardwajankur0506
                      from Bengaluru, Karnataka
                      Feb 5, 2018
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                      Address: 560066
                      Website: Paytm.com

                      Hi,
                      I ordered a bicycle from quickr, the payment of which showed declined at that point of time.
                      However, paytm debited the money from account, along with sending the message for the same.
                      Now, i cant see the record of my transaction anywhere. Worst still, there is no way to contact the paytm or register my plea.
                      My order id is : [protected]
                      My grievance is that they have absolutely no care for how their customer can reach to them in case of any issues.
                      Jan 29, 2018
                      Swapnilshirsat's response
                      Xl size not parfect...plz l size tishrt.
                      Feb 04, 2018
                      jishnu n's response
                      please do necessary and give me back my amount. i[censored] want i csn also provide my bank statement to show i have not received any refunds from your firm.
                      Im jishnu i bookd ma tickt throught irctc app. while making payment I used paytm gateway that too upi based paymnt. I have cancld ma tickt way back and irctc site shows that they refunded ma amount to paytmsdk. And i have not recieved any paymnt back to my account too.
                      I was doing recharge for my jio no. through My jio app using paytm method for payment .I filled in all my card details n proceeded for payment .I got a message from my bank that 389 got deducted from my card but the recharge did not take place.
                      My paytm no. [protected]
                      I am using paytm phone recharge
                      My recharge not successful
                      My balance cut and not giving refund
                      My paytm transaction id[protected]
                      Please give me right solution
                      The paytm agent who came to collect kyc documents told that we need to pay Rs 300 for kyc updation but when I enquired regarding the same he told nothing should be given to the agent for collecting and updating kyc. My paytm number have changed from [protected] to [protected]. My email I'd is Rajesh.[protected]@gmail.com.
                      Size xl not perfect...plzzzz l size tishrt.
                      I am pay for NLB in 11 jan 2018 now 29 jan 2018 still no one visit my shop and not doing anythink
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                        A
                        Aahna Sanone Rkholic
                        from Pune, Maharashtra
                        Feb 5, 2018
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                        Address: Nagpur, Maharashtra, 440003

                        My paytm account gots temperorily blocked fr login please help to get my account unblocked i send email to [protected]@paytm.com but they are not replying what i expected Please resolve my complaint as soon as possible i loaded my paytm account with 9700 wt should i do know is there any option and how many days it will takes
                        It is showing that "your account is temperorily blocked for login"
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                          S
                          Sonu40
                          from Adampur, Punjab
                          Feb 5, 2018
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 147001
                          Website: Paytm.com

                          PAYTM PAYTM BANK ACCOUNT FRAUD
                          NAME - SONU KUMAR
                          MOBILE NO.[protected]
                          ACCOUNT NO.[protected]
                          EMAIL - [protected]@GMAIL.COm
                          Transaction date[protected]

                          Fraud on paytm when I use paytm payments bank UPI services and I transaction many times but One time it's show my payment is on pending then but amount is deducted RS.50 and also transaction history is deleted by paytm when I call the customer care helpline then they said to me we are unable to help you how I found my transaction I'd because they deleted they doing fraud on paytm I also lost my RS.100 past but I forget that but it's again happened on paytm but now I want justice please help me
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                            pankulkar
                            from Hubli, Karnataka
                            Feb 5, 2018
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                            Address: Dharwad, Karnataka, 580009

                            How the cash back on following orders is credited to paytm wallet no information yet.
                            1.Order No.[protected] -Red Label Natural care 1 kg Amount paid Rs.480/-.
                            2.Order No.[protected] -Rupa Jon Trunk pack of 3 Amount paid Rs.244/-.
                            Please inform to my email id [protected]@gmail.com & mobile No.[protected]
                            Cash back on oorder No.[protected] is Rs.120/-
                            Cash back on order No.[protected] is Rs.100/-.
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                              R
                              Rekha Nath Yogi
                              from Chennai, Tamil Nadu
                              Feb 5, 2018
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                              One of my friend tried to pay me using upi qr code scan but she get the message that unable to get upi address. So had to pay me in my wallet. And to transfer that amount from my wallet to my account I had to bear charges which are very high... This is so unfair... Why they are giving upi qr pay facility when it doesn't work... So pathetic.
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                                Nickyta
                                from Pune, Maharashtra
                                Feb 5, 2018
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                                I placed order on 15/9/17 but after more than a month when i didn't got my order i drop message at paytm helpdesk. They replied me with the tracking details. After few days i. E. On 25th oct 2017 i got message that my order has been delivered. I didn't got my order still it was showing that the order has been delivered. Immediately i again message at your helpdesk but no reply from them (Refer the attachment). At last i placed return order. For return order your service was so fast that i got a call on same day for return. I explained everything to the person who came to take return order. The guy was so helpful that he took the courier details but the courier service was not the same that's why he was unable to help me. I called on your customer care number but there it said that the order doesn't exist.

                                I didn't got my order nor support from paytm team.
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                                  Guddukaneri
                                  from Amritsar, Punjab
                                  Feb 5, 2018
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                                  Address: 276304
                                  Website: Patymsdm

                                  Sir I am booked a Tatkal ticket 3A from irctc app on[protected] and I also cancelled ticket on same date transaction ID is [protected] train no 11056 and pnr no [protected] irctc website show refunded money 1960 rupaye on[protected] but refunded money will not come in my account yet my account no is [protected] please refund my money sir
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                                    sonu2847
                                    from Mohali, Punjab
                                    Feb 5, 2018
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                                    Address: Bathinda, Punjab, 151001

                                    I made a order no. [protected] on 1 feb. 2018 on paytm for pspcl bill payment with the use of coupon. The coupon was of rs.2000 which i got in a agreement while purchasing a tv in september from paytm. So i try to use this coupon with the above written order id.. But at the paytm payment page paytm site showed a error. But their system started to show payment confirmation awaited. Now five days have been passed but they are still showing payment confirmation awaited. I have sent hundred of emails to them for decline the transcation because it has been failed on first stage. But did not receive any reply. I am unable to use my coupon because system is showing it has been already used. It is near expiry date of 7th feb.
                                    It has been seemed that paytm has done it maliciously to stop me use of the coupon. Otherwise they took only 10 minutes to show that payment failed and coupon again activated. But in this case five days have gone. But they are showing payment still awaited. It is clearly a cheating and fraud activity by paytm.
                                    I am near about to loose 2000 rs. Of coupon amount and my bill date is also expiring just because of these cheaters. I am thinking to approach to consumer court.
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                                      Prabhakaran0104
                                      from Coimbatore, Tamil Nadu
                                      Feb 4, 2018
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                                      I used paytm to transfer money sumof rs 5000 to account number[protected] of canara bank.
                                      Instead i errored the account number to[protected] but i used correct ifsc code. So it is not possible to transfer money to that account.
                                      I have completed with paytm customers complaint service.. One month before and no action is been taken from the day i filed my complaint and my paytm query ref number is[protected].
                                      And my wallet transaction id is[protected]. So please kindly take my request and do the needful... Prabakaran. A contact me by [protected] for further details..
                                      I Sent money by upi then amount deducted from my account but not recived by whom i was trying to sent.
                                      Transaction id- S58633428
                                      Upi transaction id[protected]
                                      My paytm mobile no. [protected]
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                                        Aditya4490
                                        from Dindori, Madhya Pradesh
                                        Feb 4, 2018
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                                        Address: Katni, Madhya Pradesh, 483501

                                        ऑर्डर न. [protected] में एक प्रोडक्ट है spykar मेंस लाइट ब्लू नैरो फिट जीन्स जिसे मेने वापस के लिए रिक्वेस्ट किया । आपका curior बॉय आया मेरा वापस लेने के प्रोडक्ट में फ्लिपकार्ट का प्रोडक्ट redcheif कंपनी के शूज वापस ले गया । वो बताया ही नहीं की में कोन सा प्रोडक्ट के लिए आया हूँ वापस लेने । प्लीज सर मेरा शूज वापस करने का करिये अर अपना जीन्स जो ओरिजिनल प्रोडक्ट वापस करना है वो वापस ले जाये ।
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