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PayTM Mobile Solutions Complaints & Reviews

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Updated: Apr 23, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 235

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D
dheeraj1006
from Allahabad, Uttar Pradesh
Feb 3, 2018
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My name is dheeraj jaiswal.

With the same name i had created account in paytm.
Whenever i make any transaction. Screen should display dheeraj jaiswal has sent/receied some amount.

But they have changed my name from ‘dheeraj jaiswal ‘ to ‘sex big cock nipple’
See attached screenshot.

I have complained the same to paytm with reference no. 50599822.
Its been almost 1 week they haven’t done rectification with my profile name.
Now its really embarrassing that my family members and colleagues have already seen this.
I want to file case of defamation against paytm. Please do the needful and take some actions.
+1 photos
Feb 07, 2018
Updated by dheeraj1006 It has been 4 more days but my complaint has not been resolved .
See the attached screenshot taken from my mother s phone .
I don’t even see any response for the same .
Please do the needful ASAP

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    S
    Siddhesh080
    from Mumbai, Maharashtra
    Feb 3, 2018
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400022

    I ordered two shirt and it delivers but the size is big so i made a replacement for both shirt and return the both shirt but they didn't give my replacement for one shirt and it still in the status as return approve though i give both shirt to the pickup boy from bluedart. So i raise a ticket first the reply 'we have already highlighted your case to the relevant team and are working with them to resolve it at the earliest.' now they are not replying me.
    +3 photos
    Feb 13, 2018
    Complaint marked as Resolved 
    Company emailed me ([email protected]) and they solved my query in 2 weeks
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      M
      mohan Nayaka
      from Bengaluru, Karnataka
      Feb 3, 2018
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      Hai team,

      I has opened a paytm payment bank in a month ago. And uploaded all the kyc documents and it got verified, but when i get account number and when i click on paytm payment bank i got a message display your account will open shortly.. Still how long it will take a open

      Please update the status as early

      Thanking you
      Mohan kumar
      [protected]
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        A
        agdashingaryan
        from Kolkata, West Bengal
        Feb 3, 2018
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        Address: Kolkata, West Bengal, 700039

        Hi,

        My account balance was rs.352/- in my uber app but then paytm asked to reauthorise it and suddenly the balance amount shows rs.0/-.
        Now will you please help in this issue at the earliest?
        There are several times that i have faced such issue which are really harassing and this time i need a solution of this issue on priority.

        Hope this time my issue gets a proper and permanent solution.
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          A
          alexandar raj
          from Bengaluru, Karnataka
          Feb 3, 2018
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          Address: Krishnagiri, Tamil Nadu, 635109

          Dear sir.

          Kind request for below mentiopned cash payment still now not received...

          Transection are attached below..

          Mobile no : [protected]
          Transaction amount
          Transaction date
          [protected]
          10000.00000
          31/01/2018 05:26:46
          [protected]
          Success
          Qr4488483d14a38b78
          10000.00
          30/01/2018 14:10:21
          [protected]
          10000.00000
          31/01/2018 05:26:46
          [protected]
          Success
          Qr183ba5c992da7e00
          10000.00
          30/01/2018 14:07:5
          +3 photos
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            B
            Bharath Chavan
            from Manuguru, Telangana
            Feb 3, 2018
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            I have fixed for appointment for kyc link about a month back. And i have got a call from your representative to make the documents ready and got a message of appointment date but no one has came for such verification. And i have complained about it many times on your query section but none of them were addressed. I am frustrated about the issue after repeated complaints of mine unaddressed. I hope i can get a solution for this.
            Reference no : 49015909
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              B
              bhawnareef
              from Surat, Gujarat
              Feb 3, 2018
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              Dear sir,
              This is to request that i cancelled a ticket on 21 st january 2018. But till now i didn't get my money back in the account. Although it is showing that amount 7725 rd. Has been refunded on 23rd january 2018.
              I need my money back.

              Kindly, do needful as soon as possible. I am enclosing the proof of the ticket.

              Thanking you!

              Regards,
              +2 photos
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                K
                Kimmi Karati
                from Delhi, Delhi
                Feb 3, 2018
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                Address: 110008
                Website: [email protected]

                My name is kimmi.. My account is blocked from last 3 weeks... I am submitt queries in help & support many tickets raise but no reply from your side.. Mailed too many times... But still my account is blocked... Paytm service is very bad.. My money is blocked in my paytm account... Now its too high.. Paytm dont have any executive number.. I am unable to contact you... I got 1 mail from paytm side they said send yours hdfc account statement but i ont have any hdc account.. You peoples are such a dump... Solve my issue asap otherwise i will take serious action..
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                  B
                  Bengia Tania
                  from Noida, Uttar Pradesh
                  Feb 2, 2018
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                  Sir,

                  On 1st February 2018 i recharged to my jio number through paytm (from my debit card). The recharge was successful and amount was deducted from my bank account. I got confirmation through bank as well but i didn't get the benifit (balance) till now.

                  Operator reference no. [protected]
                  Recharge no. [protected]
                  Date. 1st feb 2018

                  Please take some action...

                  Thanks..
                  +1 photos
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                    V
                    Vipul Sanghavi
                    from Nagpur, Maharashtra
                    Feb 2, 2018
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                    Website: Paytm

                    I had made one online payment of 398 rs on 1/2/2018 via Paytm, it was on my idea app for the recharge of my mobile number [protected], balance was deducted through my paytm but I didn’t get any the idea recharge on the above mentioned number, I request to look in to the matter personally,
                    Dr vipul sanghavi
                    Mob no [protected]
                    [protected]@yahoo.co.in
                    +1 photos
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                      H
                      hermionec9
                      from Thiruvananthapuram, Kerala
                      Feb 2, 2018
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                      Address: Thiruvananthapuram, Kerala, 695002

                      I bought an SD card from Paytm and its not working. Not working in the sense that it is not being read by any device. First I tried it on my android device, nothing happened as it didn't recognize the card. Then as a trial I used it on windows phone, no luck there too. And as a last resort I used the same adapter provided with the SD card and inserted it in my computer. Not even the laptop could identify or read the SD card. The paytm order I'd is [protected]. Please initiate a replacement or refund at the earliest.
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                        R
                        rajess lama
                        from Dhanbad, Jharkhand
                        Feb 5, 2018
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                        Address: Kohima, Nagaland, 797001

                        I have order a product from club factory but the order has been cancelled and i have not received my refund amount from club factory to paytm account...my paytm no.[protected] and the transaction id [protected]...how many days will it take for the money to be refunded..as it has been more than 5 to 10 days and as per the refund policy of club factory the amount must be refunded in between 5 to 10 days
                        Kindly take some necessary actions.
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                          P
                          pradeep purohit
                          from Delhi, Delhi
                          Feb 2, 2018
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                          Address: New Delhi, Delhi

                          My name is pradeep purohit advocate i m a valuable users of your organization but to dat i m surprised to see the conduct of the company as you peoples Deducted amount of 2000 from my saving account 15 min before today i.e.02.02.2018 but not added in paytm passbook.this is very serious nature of mis conduct/cheating from such a organisation and i have to take strict legal action against you if you people not add my money today-itself.
                          Feb 03, 2018
                          Updated by pradeep purohit                           My name is pradeep purohit advocate i m a valuable users of your organization but today i m surprised to see the conduct of the company as you peoples Deducted amount of 2000 from my saving bank account today i.e.02.02.2018 but not added in paytm passbook.this is very serious nature of misconduct/cheating from such a organisation and i have to take strict legal action against you if you people not add my money in my passbook today-itself.
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                            R
                            Raghavendra Raju Somalraju
                            from Vellore, Tamil Nadu
                            Feb 2, 2018
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                            Hii sir, this is s raghavendra raju, i inform you that my sbi account was debited to sum of rs.5500 on different dates without my authorization done that amount was tanfered to paytm noida. The amount which is debited from my account is rs.1500 on 29/12/2017 and rs.4000 on 31/01/2018. The sum of total amount is rs.5500 which is debited from my account without my permissions.
                            My card number:[protected]
                            I already complainted to this issue my complaint number is 50559055.
                            Please refund my money which is debited from my account.
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                              A
                              Ashok Kumar Ram
                              from Visakhapatnam, Andhra Pradesh
                              Feb 2, 2018
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                              I send money to my friend on paytym upi but not credited to my friend account. I am sending soo many messages and complaints but they are not respondigthey are saying your problem wills solve within too days but still noy solved my problem. I hope you wil solve my problem. These transaction done on jan 22 but stii my money is not credited. Please solve my problem
                              Paytm accouny number [protected]
                              Name r ashok kumar
                              Mail [protected]@gmail.com
                              +2 photos
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                                A
                                anujp085
                                from Bhagalpur, Bihar
                                Feb 1, 2018
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                                When i am trying to login to my paytm account, it is showing that your account is temporarily blocked for login and i have raised the query in the paytm app's help and support section and there i am not getting any replies from them . they are not accepting my query they have deleted my query also .i hadnt done anything wrong why they are blocking me ?
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                                  R
                                  rajagv2002
                                  from Narnaul, Haryana
                                  Feb 1, 2018
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                                  I recharged on yesterday for Idea mobile [protected] for Rs.147/- & i received the message from Paytm that the payment was made successfully and the operator reference No.AP[protected] but the the concerned idea mobile number has not been recharged till now. kindly do the needful immediately.
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                                    V
                                    Vishal Bamoriya
                                    from Charkhi Dadri, Haryana
                                    Feb 1, 2018
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                                    Dear sir/madam,

                                    This is Vishal Bamoriya and my paytm registered no is [protected] and mail id is [protected]@hotmail.com, i made an payment of rs 499 and the amount has been debited through my bank account and amount doesn't add in my paytm wallet so please take this matter seriously and resolve the issue as soon as possible...
                                    Amount-499rs
                                    Wallet Txn is- [protected]
                                    Bank txn id is- [protected] its been 22 days but i still didn't received my money please lookout this issue as soon as possible otherwise i will complain you to consumer forum.
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                                      M
                                      Mukeshkumar patel
                                      from Patan, Gujarat
                                      Feb 1, 2018
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                                      Address: 383460
                                      Website: [email protected]

                                      Mobile Number [protected] is a fraud and asks for sensitive credit/ debit card related information & isa ne mere acount se paytm me 2000 transfer kar diye trans id by debit card OTHPG 726936 PTM*PAYTM NOIDA ..sai mera payt mo no [protected] he sair ye transation fail karke reversed accoun me ya sir mere paytm no pe many send karna or iss fraud no vale ko punish karna isa ne bahot logo ka vishvas toda he plese help sir.

                                      ..reggourd mukesh patel


                                      thanks to helps sair
                                      View replies
                                      Mobile Number [protected] is a fraud and asks for sensitive credit/ debit card related information & isa ne mere acount se paytm me 2000 transfer kar diye trans id by debit card OTHPG 726936 PTM*PAYTM NOIDA ..sai mera payt mo no [protected] he sair ye transation fail karke reversed accoun me ya sir mere paytm no pe many send karna or iss fraud no vale ko punish karna isa ne bahot logo ka vishvas toda he plese help sir.

                                      ..reggourd mukesh patel

                                      thanks to helps sa
                                      Reply
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                                        R
                                        Rishi Munjal
                                        from Gurgaon, Haryana
                                        Feb 1, 2018
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201310
                                        Website: Paytm

                                        On 31 jan 2018, money 79rs deduct from my wallet. But i can not do any type of transaction automatic Money deduct from my wallet..

                                        I can not transfer any money automatic deduction from my wallet and also not reflecting in my bank account. Kindly plz solve my problem as fast as possible.. Thank you paytm team

                                        Rishabh
                                        Paytm number([protected])
                                        +1 photos
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