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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints page 235

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A
Amal Sasikumar
from Kottayam, Kerala
Feb 4, 2018
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Address: Kollam, Kerala, 691001

Hi
I had my sim recharged for 357 rupees which said it gives me 2gb daily. But i was provided with only 1 gb per day. This is unfair isn't it? I noticed this issue only a while ago and am posting a complaint right away.
Please do kindly look upon this case. Im sure ill be getting a favorable reply.
Hoping for the suitable rectification soon.
Thank you.
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    S
    smit electric
    from Surat, Gujarat
    Feb 4, 2018
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    Dear sir/madam

    Actually i have already requested for my kyc. No one has come to receive it. I am businessman and i couldn't take advantage of your scheme. Helpline number shows that your number is unregistered. My mobil number is [protected] and my driving licences number is gj03 [protected]. Do it as soon as possible.

    Please pardon me if any misunderstanding..

    Thanks
    Kaushikbhai kothiya..
    View replies
    I had ordered my paytm debit card on 19/01/2018 whose delivery was to be done on 30/01/2018 which has not yet reached
    Reply
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      K
      kamini agarwal
      from Jaipur, Rajasthan
      Feb 4, 2018
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      Address: Jaipur, Rajasthan, 302020

      I want to update my email id which has been used in my previous account and want to close my previous account due to unavailability of phone number. My registered no. Has been now unavailable and cannot be activate again.
      This is my second query and i don't have my previous query no. Which i have logged from my previous account. Past 15 days my query is not been responded. They are not understanding what i am saying.
      Even i told please call me. No phone support is available.
      Pathetic customer service.
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        S
        Sunita Bhadu
        from Mumbai, Maharashtra
        Feb 4, 2018
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        Address: Mumbai City, Maharashtra, 400037
        Website: paytm

        While paying electricity bill through paytm. It itself add 15 rs home burgulary insurance policy. Which i do not want to buy. I don't want this policy. Now how to cancel it and get my money back. If i will never cancel it than i donot know how long i have to pay this extra 15rs along with my bill. Even i have no much information about this policy. And the process of cancelling it or at the time of paying bill how to reject it.
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          D
          dheeraj1006
          from Allahabad, Uttar Pradesh
          Feb 3, 2018
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          My name is dheeraj jaiswal.

          With the same name i had created account in paytm.
          Whenever i make any transaction. Screen should display dheeraj jaiswal has sent/receied some amount.

          But they have changed my name from ‘dheeraj jaiswal ‘ to ‘sex big cock nipple’
          See attached screenshot.

          I have complained the same to paytm with reference no. 50599822.
          Its been almost 1 week they haven’t done rectification with my profile name.
          Now its really embarrassing that my family members and colleagues have already seen this.
          I want to file case of defamation against paytm. Please do the needful and take some actions.
          Feb 07, 2018
          Updated by dheeraj1006           It has been 4 more days but my complaint has not been resolved .
          See the attached screenshot taken from my mother s phone .
          I don’t even see any response for the same .
          Please do the needful ASAP

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            S
            Siddhesh080
            from Mumbai, Maharashtra
            Feb 3, 2018
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            Resolved

            Address: Mumbai City, Maharashtra, 400022

            I ordered two shirt and it delivers but the size is big so i made a replacement for both shirt and return the both shirt but they didn't give my replacement for one shirt and it still in the status as return approve though i give both shirt to the pickup boy from bluedart. So i raise a ticket first the reply 'we have already highlighted your case to the relevant team and are working with them to resolve it at the earliest.' now they are not replying me.
            Feb 13, 2018
            Complaint marked as Resolved 
            Company emailed me ([email protected]) and they solved my query in 2 weeks
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              M
              mohan Nayaka
              from Bengaluru, Karnataka
              Feb 3, 2018
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              Hai team,

              I has opened a paytm payment bank in a month ago. And uploaded all the kyc documents and it got verified, but when i get account number and when i click on paytm payment bank i got a message display your account will open shortly.. Still how long it will take a open

              Please update the status as early

              Thanking you
              Mohan kumar
              [protected]
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                A
                agdashingaryan
                from Kolkata, West Bengal
                Feb 3, 2018
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                Address: Kolkata, West Bengal, 700039

                Hi,

                My account balance was rs.352/- in my uber app but then paytm asked to reauthorise it and suddenly the balance amount shows rs.0/-.
                Now will you please help in this issue at the earliest?
                There are several times that i have faced such issue which are really harassing and this time i need a solution of this issue on priority.

                Hope this time my issue gets a proper and permanent solution.
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                  A
                  alexandar raj
                  from Bengaluru, Karnataka
                  Feb 3, 2018
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                  Address: Krishnagiri, Tamil Nadu, 635109

                  Dear sir.

                  Kind request for below mentiopned cash payment still now not received...

                  Transection are attached below..

                  Mobile no : [protected]
                  Transaction amount
                  Transaction date
                  [protected]
                  10000.00000
                  31/01/2018 05:26:46
                  [protected]
                  Success
                  Qr4488483d14a38b78
                  10000.00
                  30/01/2018 14:10:21
                  [protected]
                  10000.00000
                  31/01/2018 05:26:46
                  [protected]
                  Success
                  Qr183ba5c992da7e00
                  10000.00
                  30/01/2018 14:07:5
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                    B
                    Bharath Chavan
                    from Manuguru, Telangana
                    Feb 3, 2018
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                    I have fixed for appointment for kyc link about a month back. And i have got a call from your representative to make the documents ready and got a message of appointment date but no one has came for such verification. And i have complained about it many times on your query section but none of them were addressed. I am frustrated about the issue after repeated complaints of mine unaddressed. I hope i can get a solution for this.
                    Reference no : 49015909
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                      B
                      bhawnareef
                      from Surat, Gujarat
                      Feb 3, 2018
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                      Dear sir,
                      This is to request that i cancelled a ticket on 21 st january 2018. But till now i didn't get my money back in the account. Although it is showing that amount 7725 rd. Has been refunded on 23rd january 2018.
                      I need my money back.

                      Kindly, do needful as soon as possible. I am enclosing the proof of the ticket.

                      Thanking you!

                      Regards,
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                        K
                        Kimmi Karati
                        from Delhi, Delhi
                        Feb 3, 2018
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                        Address: 110008
                        Website: [email protected]

                        My name is kimmi.. My account is blocked from last 3 weeks... I am submitt queries in help & support many tickets raise but no reply from your side.. Mailed too many times... But still my account is blocked... Paytm service is very bad.. My money is blocked in my paytm account... Now its too high.. Paytm dont have any executive number.. I am unable to contact you... I got 1 mail from paytm side they said send yours hdfc account statement but i ont have any hdc account.. You peoples are such a dump... Solve my issue asap otherwise i will take serious action..
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                          B
                          Bengia Tania
                          from Noida, Uttar Pradesh
                          Feb 2, 2018
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                          Sir,

                          On 1st February 2018 i recharged to my jio number through paytm (from my debit card). The recharge was successful and amount was deducted from my bank account. I got confirmation through bank as well but i didn't get the benifit (balance) till now.

                          Operator reference no. [protected]
                          Recharge no. [protected]
                          Date. 1st feb 2018

                          Please take some action...

                          Thanks..
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                            V
                            Vipul Sanghavi
                            from Nagpur, Maharashtra
                            Feb 2, 2018
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                            Website: Paytm

                            I had made one online payment of 398 rs on 1/2/2018 via Paytm, it was on my idea app for the recharge of my mobile number [protected], balance was deducted through my paytm but I didn’t get any the idea recharge on the above mentioned number, I request to look in to the matter personally,
                            Dr vipul sanghavi
                            Mob no [protected]
                            [protected]@yahoo.co.in
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                              H
                              hermionec9
                              from Thiruvananthapuram, Kerala
                              Feb 2, 2018
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                              Address: Thiruvananthapuram, Kerala, 695002

                              I bought an SD card from Paytm and its not working. Not working in the sense that it is not being read by any device. First I tried it on my android device, nothing happened as it didn't recognize the card. Then as a trial I used it on windows phone, no luck there too. And as a last resort I used the same adapter provided with the SD card and inserted it in my computer. Not even the laptop could identify or read the SD card. The paytm order I'd is [protected]. Please initiate a replacement or refund at the earliest.
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                                R
                                rajess lama
                                from Dhanbad, Jharkhand
                                Feb 5, 2018
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                                Address: Kohima, Nagaland, 797001

                                I have order a product from club factory but the order has been cancelled and i have not received my refund amount from club factory to paytm account...my paytm no.[protected] and the transaction id [protected]...how many days will it take for the money to be refunded..as it has been more than 5 to 10 days and as per the refund policy of club factory the amount must be refunded in between 5 to 10 days
                                Kindly take some necessary actions.
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                                  P
                                  pradeep purohit
                                  from Delhi, Delhi
                                  Feb 2, 2018
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                                  Address: New Delhi, Delhi

                                  My name is pradeep purohit advocate i m a valuable users of your organization but to dat i m surprised to see the conduct of the company as you peoples Deducted amount of 2000 from my saving account 15 min before today i.e.02.02.2018 but not added in paytm passbook.this is very serious nature of mis conduct/cheating from such a organisation and i have to take strict legal action against you if you people not add my money today-itself.
                                  Feb 03, 2018
                                  Updated by pradeep purohit                                   My name is pradeep purohit advocate i m a valuable users of your organization but today i m surprised to see the conduct of the company as you peoples Deducted amount of 2000 from my saving bank account today i.e.02.02.2018 but not added in paytm passbook.this is very serious nature of misconduct/cheating from such a organisation and i have to take strict legal action against you if you people not add my money in my passbook today-itself.
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                                    R
                                    Raghavendra Raju Somalraju
                                    from Vellore, Tamil Nadu
                                    Feb 2, 2018
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                                    Hii sir, this is s raghavendra raju, i inform you that my sbi account was debited to sum of rs.5500 on different dates without my authorization done that amount was tanfered to paytm noida. The amount which is debited from my account is rs.1500 on 29/12/2017 and rs.4000 on 31/01/2018. The sum of total amount is rs.5500 which is debited from my account without my permissions.
                                    My card number:[protected]
                                    I already complainted to this issue my complaint number is 50559055.
                                    Please refund my money which is debited from my account.
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                                      A
                                      Ashok Kumar Ram
                                      from Visakhapatnam, Andhra Pradesh
                                      Feb 2, 2018
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                                      I send money to my friend on paytym upi but not credited to my friend account. I am sending soo many messages and complaints but they are not respondigthey are saying your problem wills solve within too days but still noy solved my problem. I hope you wil solve my problem. These transaction done on jan 22 but stii my money is not credited. Please solve my problem
                                      Paytm accouny number [protected]
                                      Name r ashok kumar
                                      Mail [protected]@gmail.com
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                                        A
                                        anujp085
                                        from Bhagalpur, Bihar
                                        Feb 1, 2018
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                                        When i am trying to login to my paytm account, it is showing that your account is temporarily blocked for login and i have raised the query in the paytm app's help and support section and there i am not getting any replies from them . they are not accepting my query they have deleted my query also .i hadnt done anything wrong why they are blocking me ?
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