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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 8, 2024
Complaints 20036
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1800 1800 1234
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5391
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8034
3676
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Noida
Gautam Buddh Nagar District
Uttar Pradesh
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201301

PayTM Mobile Solutions reviews & complaints page 258

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C
Chinmaymehta03
from Shimla, Himachal Pradesh
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deduction not credited in paytm account

Website:Paytm

Sir/madam
Today on 6/12/17 i was recharging jio number [protected] through jio app using paytm mode, as there was only 15 rs., i deposited rs. 483 from my saving bank account to paytm to get recharge of rs. 498...But transaction was shown as unsuccessful.. Thereafter i tried it again through paytm app itself, so i deposited rs. 498 in paytm wallet again and the recharge was successful... But in my earlier transaction which was shown...
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N
nayak dilip
from Mumbai, Maharashtra
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charges deduction

Address:382721
Website:[email protected]

Dear Sir, I Have Transfer Bank To Paytm For Credit Card Payment But No Any Option Pay Credit Card In Paytm. So I Have Return Bank ( Paytm To My Bank Transfer The Same Amount, His Charge Of Rs 124/- In My Bank Account. Therefore His Show 0% Charge For Paytm To Bank . As Attached Image
Please Solve The Matter And Strictly Band Or Action This Company
My Login Id In Paytm - [protected]...
+1 photos
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A
ashishag29
from Ambasa, Tripura
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technical bug report unnecessarily rejected.

Address:831011

Bug report

Steps to reproduce:

Step 1: book a flight through paytm
Step 2: reschedule the flight to an earlier date by calling the airline
Step 3: after the journey cancel the flight via paytm.

After reporting this bug to the security tech team they told that they already knew about this bug if they knew about this bug, how did i received the cancellation money.

Check...
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J
Janak Chhabra
from Dirba, Punjab
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my paytm account has balance of 43883 and it's blocked,

Address:141002

My paytm account is temporarily blocked
It has balance of 43883, it's too much for me!
Your team is not unblocking it! I have all my money it, they are saying we have fraud complaint on my number, but i have done no fraud!
This is wrong, your team is not returning my money n not unblocking my account! This is wrong!
My ref no. Is 44903477
This is unjust on us, paytm is not unblocking n not giving back...
+1 photos
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N
nasreen hussain
from Mumbai, Maharashtra
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order number - 4169322810

Address:Bangalore, Karnataka, 560067

I have not received my order which was a zaveri necklace ordered on 22nd nove, 2017 till yet and the app shows the product had been delivered. Paytm has made a joke out of it. Every time i complain that i have not received my product their reply is it is delivered. I have reached to all possible customer care numbers and message option but it is of no help.

I have asked paytm to get the product delivered again or atleast refund...
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S
Sri Muthukumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return rejected

I purchased a shoe from paytm and i have used the shoe once while i was going to a function. And within one-time use, the shoe stitches start comes out and the shoe quality is not good. And in the bottom of the shoe, it is not pasted well. So i want to return the product and the pickup agent came today and i said the issue to him and he said me to write a mail to paytm. So that he will come and pick the product after your instructions from...
+1 photos
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S
Shreekanth V Udupa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund back my money

Website:paytm.com

I had done a mobile booking on paytm on 25th, nov (Order no. [protected]) and waited for its delivery up to 2nd dec. But the seller was not even shipped the item (Order query no.[protected]. So i cancelled the order on 2nd dec. And paytm refunded the full amount on 3rd dec (Rs. 7074).

after cancellation i thought of sending back the refunded amount to my bank account. So i have done a transaction on paytm on 4th, nov...
+1 photos
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स्वप्निल राउत
from Mumbai, Maharashtra
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not refund money to account

Hi team,
I did trasansition on 3rd nov 2017 but it was failed and refunded money to my account so i make call 2 times to customer care but no response from customer care, still not solve my complaint. Plz solve issue as earlier as possible i m sending details as follows
Trasansition date and date:
3 nov. 2017 - rs. 2500/-

Failed transaction -
Wallet transaction id - [protected]

Bank...
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R
Rajeev$
from Noida, Uttar Pradesh
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by mistake three times recharge to airtel mobile

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

Dear/mam/sir, on 4th dec-2017, i recharge my airtel no through paytm app, i just dont know that my airtel no is recharge boz there i haven't received any massage from airtel that it is recharge or any massage from paytm to know it is deducted from my account, so bocz of that i recharge three times through the paytm app, now it was deducted three times, so i request you please do the needfull for recover my fund...
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S
syamkumar055
from Hyderabad, Telangana
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money transfer failed

Address:Hyderabad, Andhra Pradesh, 500038

In my paytm wallet showing amount rs: 4, 664. This money is returned from zoomcar. I placed against money transfer in paytm, but money isn't transferred to my bank.

But in next transaction money transferred to bank as success. I am not getting money in my bank accounts.

First zoomcar transaction :

Added against order paytm for order #ljlb1tgm7
Paytm cash txn id [protected]
[protected]...
+1 photos
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A
Aman1709
from Jaipur, Rajasthan
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wrong promises/ supply

Address:122001

I had bought sony ps4 pro from paytm order no. [protected] which was supposed to have 1 year manufacturer warranty. The product supplied was from outside india and does not cover any warranty. Now they are denying to provide warranty. I had written 6 to 7 mails and called to customer care for about 15 times but my problem is still not solved. They have provided me query number and case number but nothing happened. Every time when i call i...
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G
Gitismita Naik
from Bansdih, Bihar
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cancelled transaction, money debited but no refund yet

Address:New Delhi, Delhi, 110016
Website:jabong

I had placed an order on jabong via paytm. The order didn't go through. But rs 2463.7 was deducted from my bank account and rs 50 from my paytm balance on 24th november. I have not received any refund got a message confirming the transaction but no refunds received yet. There is no responsive email id or phone number to reach a customer care executive at paytm. Online grievance addressal doesn't support my complaint....
+2 photos
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1
1973srajesh
from Ernakulam, Kerala
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home burglary insurance of rs. 1 lac for rs. 15

Address:Thiruvananthapuram, Kerala, 695010
Website:www.paytm.com

Dear team
This is a concern i am raising as i have not received any update on my concern that i posted through paytm site. On 4th dec i have paid my electricity
Bill (Kseb) via paytm. Along with that i got an insurance which i do not want. I am extremely dissatisfied by the way that insurance was packaged with my request for kseb bill payment. Could you please refund the amount deducted for insurance to me after cancelling...
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S
samrat chopra
from Delhi, Delhi
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paytm payment made from my paytm wallet without my notice

Address:New Delhi, Delhi, 110065
Website:paytm.com

A payment got through after a number of payments tried through my paytm wallet which is done by an unidentified user.

I have made a complaint with reference number 44935398 dated 02/12/2017 followed by complaint 45035013 dated 05/12/2017.

I was amazed by the attitude of the customer care employee and his casual behavior towards my father. I have no more trust in paytm as they did not even solve the case neither...
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A
Anjal8
from Ratlam, Madhya Pradesh
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about not getting cash back

I boked a saree of saree mall with offer on 50% cash back but after delivery till now not got any cash back... When my order had booked the msg i recieve that below

"order placed: we have received your order for sareemall beige khadi silk saree with unstitched blouse. It will be delivered by wed, 13 dec. Download the new paytm mall app for great offers http://pytm.ml/upgrade"...
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K
Krishna Nayan Choudhary
from Mumbai, Maharashtra
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transfer money to an invalid mobile number

Website:paytm.com

Date of incident : 04/12/2017
Desirable resolution - request a refund

Accidentally i transferred money to an invalid number ([protected] - the number doesn't exists). The transaction status shows success. If the number is not valid and paytm wallet doesn't exists for the number then where the money was transferred to.

When i called their customer care, they refused to accept that the number was invalid...
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Y
yogesh0106
from Mumbai, Maharashtra
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dish tv recharge

Address:400097
Website:PAYTM.COM

Please see the screen shot . As per paytim I paid 2719 for one year plan
where as on enquiring with your customer care they said you had to full
amount of 3540/ of one year and then after that dishtv will take you back
20% in dishtv wallet.But it was not shown in paytm. Now just after
that paid Rs 852/- to pay the total money as suggested by your team.You
are requested to provide 20% discount as this...
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B
bhavani1006
from Hyderabad, Telangana
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money in paytm is not showing.

Address:500089

I added some money (200 inr) to my paytm account on 3rd jan 2017.
After i log in to paytm account it shows that amount is there in my paytm wallet.
Later after few months i tried to use the money but i forgot the password.
Today i logged into my paytm account and found that there is no money in my account.
Please look into this issue and help me in getting my money back....
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C
C K Dutta
from Kolkata, West Bengal
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money debited but not recharged.

Address:700121

Inbox
Write
Paytm mobile solutions complaint status update [id: 1779344]
"https://www.consumercomplaints.in"
Sat, 18 nov 2017 22:23:18 gmt+0530
Greetings.

Your complaint has been forwarded to paytm mobile solutions pvt. Ltd. Customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your...
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S
sanju tuteja
from Delhi, Delhi
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bad services

Address:New Delhi, Delhi, 110015

I ordered a ifb microwave in july 2015 from paytm... My microwave is in under warranty for cavity only... Buy they refused to give warranty cause they say you have lost your bill please contact paytm

I always trusted paytm app so i can show the bill anytime i want without knowing paytm saves records for 1 year after paytm removes the records without telling you... Paytm only saves your purchases records for 1 year... Where...
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