PayTM Mobile Solutions Complaints & Reviews

Paytm has blocked my account since 25 days due to some annonymous person is using my account. Situation was something like below :

Me and my friend had updated our kyc but while updating kyc paytm executive mistakenly swapped our aadhar card details and immediately we noticed and informed him that it's mistakenly done by you. He apologised and said not to worry that he will update from their side.

Many days later, my friend did some transaction from his account and informed me that he is getting my information in his paytm account. Immediately on that day he and me raised complain to change our kyc. I gave my aadhar card to re-update kyc and afterwards they promised that they will update. Later i noticed that they have blocked my account and for the same i raised again a complain that my account is blocked however since 25 days they are not un blocking my account after giving my kyc many time. They always says that it will be resolved in 24-48 hours.

I also called and visited nearest paytm kyc centers but literally they said paytm also have blocked their money and due to that they have stopped doing kyc. Some numbers are unreachable since many days. That numbers i found from paytm app itself. I wasted my more than 200 rs behind such calls but unfortunately didn't get help.

I am running small business and for that i am getting my money deposited in paytm.

It's big fraud of paytm. Kindly help me out how to unblock account and take my money back.

Regards,
Mahendrakumar

Dear sir to day from 14:00 to 15:00 hrs continue failed to recharge my phone number through my paytm wallet. I have sufficient balance in my paytm wallet but recharge was not successful continue failing and money was refunded to my paytm wallet. This was a so inconvenience to me and also irritating using paytm please solve the issue as soon as possible thanks

I have booked a ticket via credit & debit cards / net banking / wallet (Powered by paytm) in irctc money got deducted and ticket also not booked

Transaction id: [protected]
Train no./name: 12392/shramjevi n exp
Date of booking: 30-nov-2017
Payment status: payment failed
Bank name: credit & debit cards / net banking / wallet (Powered by paytm) reservation status: not booked
Transaction amount:480.0
Ticket type:e-ticket

Please do the needful

Few days back ive returned an item in paytm and the amount was refunded and added to my paytm wallet. I have transferred amount from wallet to bank. It showed pending for more than a day and finally a message was sent stating the amount was added to bank. The transaction shows success but the amount is not reflecting in my bank account. Its been many days. Kindly resolve this.

The bank txn id is: [protected]

Wallet txn id is: [protected]

I made a upi transaction of rs. 500 from upi id - [protected]@payrm to upi id - [protected]@dbs that showed pending.
But, amount has been deducted from the linked bank account which is paytm payments bank, but beneficiary account, which is digibank, didn't receive any money. The following details are necessary to solve the issue —
The transaction id is s828145
Upi reference number is[protected]

Sir my money is lost while i was paying my fee for Lovely professional university! its 58500
rs. and now they showing that it is sent back but it is not come still now!
i have all the proofs for this!

Sir, I am Vijay vardhan, I transferd money from Paytm to bank account but it is not reflecting in my account please help me sir to solve this problem

Sir/madam
Today on 6/12/17 i was recharging jio number [protected] through jio app using paytm mode, as there was only 15 rs., i deposited rs. 483 from my saving bank account to paytm to get recharge of rs. 498...But transaction was shown as unsuccessful.. Thereafter i tried it again through paytm app itself, so i deposited rs. 498 in paytm wallet again and the recharge was successful... But in my earlier transaction which was shown unsuccessful, rs. 483 has been deducted from my account. Neither this amount is used for recharge nor it is there in my wallet as it is showing my wallet account as nil. My saving bank account is showing that rs. 483 has been credited to my paytm wallet but my paytm wallet is showing balance as nil. You are kindly requested to update my paytm wallet as per amount stands deducted from my saving bank account.

Dear Sir, I Have Transfer Bank To Paytm For Credit Card Payment But No Any Option Pay Credit Card In Paytm. So I Have Return Bank ( Paytm To My Bank Transfer The Same Amount, His Charge Of Rs 124/- In My Bank Account. Therefore His Show 0% Charge For Paytm To Bank . As Attached Image
Please Solve The Matter And Strictly Band Or Action This Company
My Login Id In Paytm - [protected]

Bug report

Steps to reproduce:

Step 1: book a flight through paytm
Step 2: reschedule the flight to an earlier date by calling the airline
Step 3: after the journey cancel the flight via paytm.

After reporting this bug to the security tech team they told that they already knew about this bug if they knew about this bug, how did i received the cancellation money.

Check the link: https://twitter.com/ashishag29/status/[protected]

My paytm account is temporarily blocked
It has balance of 43883, it's too much for me!
Your team is not unblocking it! I have all my money it, they are saying we have fraud complaint on my number, but i have done no fraud!
This is wrong, your team is not returning my money n not unblocking my account! This is wrong!
My ref no. Is 44903477
This is unjust on us, paytm is not unblocking n not giving back my money!

I have not received my order which was a zaveri necklace ordered on 22nd nove, 2017 till yet and the app shows the product had been delivered. Paytm has made a joke out of it. Every time i complain that i have not received my product their reply is it is delivered. I have reached to all possible customer care numbers and message option but it is of no help.

I have asked paytm to get the product delivered again or atleast refund my amount but i have not got any revert on that too.

Bad bad experience. Please look into my query and take steps.

I purchased a shoe from paytm and i have used the shoe once while i was going to a function. And within one-time use, the shoe stitches start comes out and the shoe quality is not good. And in the bottom of the shoe, it is not pasted well. So i want to return the product and the pickup agent came today and i said the issue to him and he said me to write a mail to paytm. So that he will come and pick the product after your instructions from paytm and please find the attached image for your action. Kindly arrange for my product to be return.

I had done a mobile booking on paytm on 25th, nov (Order no. [protected]) and waited for its delivery up to 2nd dec. But the seller was not even shipped the item (Order query no.[protected]. So i cancelled the order on 2nd dec. And paytm refunded the full amount on 3rd dec (Rs. 7074).

after cancellation i thought of sending back the refunded amount to my bank account. So i have done a transaction on paytm on 4th, nov to send back the amount to my bank account (Amount rs. 7074, wallet txn no. [protected]). From that day, paytm is holding my money without transferring to my bank account. Even the amount is not showing on paytm wallet.

from two days, i am writing regarding this query to paytm care (Query ref no.[protected]. But i did not get proper response or solution from paytm care.

Hi team,
I did trasansition on 3rd nov 2017 but it was failed and refunded money to my account so i make call 2 times to customer care but no response from customer care, still not solve my complaint. Plz solve issue as earlier as possible i m sending details as follows
Trasansition date and date:
3 nov. 2017 - rs. 2500/-

Failed transaction -
Wallet transaction id - [protected]

Bank transaction id - [protected]

Complaint ref. No.

1) 19 nov.[protected]

2) 27 nov.[protected]

Trasansition on this [protected]

Dear/mam/sir, on 4th dec-2017, i recharge my airtel no through paytm app, i just dont know that my airtel no is recharge boz there i haven't received any massage from airtel that it is recharge or any massage from paytm to know it is deducted from my account, so bocz of that i recharge three times through the paytm app, now it was deducted three times, so i request you please do the needfull for recover my fund

In my paytm wallet showing amount rs: 4, 664. This money is returned from zoomcar. I placed against money transfer in paytm, but money isn't transferred to my bank.

But in next transaction money transferred to bank as success. I am not getting money in my bank accounts.

First zoomcar transaction :

Added against order paytm for order #ljlb1tgm7
Paytm cash txn id [protected]
[protected]:07:06 am

Transferred to bank
Bank txn id: igacllxqk7
Paytm cash txn id [protected]
[protected]:51:52 pm

Please check the issue, what about my money and where it went.

I had bought sony ps4 pro from paytm order no. [protected] which was supposed to have 1 year manufacturer warranty. The product supplied was from outside india and does not cover any warranty. Now they are denying to provide warranty. I had written 6 to 7 mails and called to customer care for about 15 times but my problem is still not solved. They have provided me query number and case number but nothing happened. Every time when i call i get same response that it is under process. I dont know how much time it is going to take more.

I had placed an order on jabong via paytm. The order didn't go through. But rs 2463.7 was deducted from my bank account and rs 50 from my paytm balance on 24th november. I have not received any refund got a message confirming the transaction but no refunds received yet. There is no responsive email id or phone number to reach a customer care executive at paytm. Online grievance addressal doesn't support my complaint.

Dear team
This is a concern i am raising as i have not received any update on my concern that i posted through paytm site. On 4th dec i have paid my electricity
Bill (Kseb) via paytm. Along with that i got an insurance which i do not want. I am extremely dissatisfied by the way that insurance was packaged with my request for kseb bill payment. Could you please refund the amount deducted for insurance to me after cancelling the insurance

Pl. Note i have put 3 requests via paytm site as well as send mail to "[protected]@paytm.com" & "
[protected]@one97.com" for resolution for which i am still not got any updates after 3 days

Email id - rajesh. [protected]@tcs.com
Mobile [protected]
Order id [protected] (On entering this order id your system tells that this is not existing)