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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 261

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D
deep bhattacharjee
from Kolkata, West Bengal
Dec 1, 2017
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Address: 713335

Sir,
On 28th november - 2017, my irctc transaction (Ticket booking from njp to hwh) through paytm failed. The money (Inr 1287.55) was deducted from my sbi account
By debit card
Sbipg[protected]irctc paytm mumbai.

Irctc transaction id - [protected]

Pos 80601052 at irctc paytm txn#[protected].

Kindly refund immediately.

Thanking you,

Yours etc,
Deep bhattacharjee
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    H
    from Delhi, Delhi
    Dec 1, 2017
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    about my mtnl bill payment

    Address: New Delhi, Delhi, 110007

    It is submitted that i had paid a telephone bill no.[protected] amounting to rs. 854 to mtnl, delhi through paytm on 19/8/2017 by net banking mode through axis bank which was due on 30.6.2017 but the same has not been paid to the mtnl department due to this the telephone number has been disconnected by the mtnl deptt. I am facing great difficulty due to this problem.. It is, therefore, requested that the same may kindly be checked and corrected...
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    R
    Rj_jigga
    from Ahmedabad, Gujarat
    Nov 30, 2017
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    Address: Ahmedabad, Gujarat, 380008

    My friend was trying to transfer ₹1000 to my number but unfortunately it was transferred to wrong number. I contact receiver to return money but he denied. So i called to paytm they raised a request for reverse transaction and given me tat for 2-5 working days. After a week i didn’t got money so i called paytm again but they are saying reverse transaction is not possible and i have to take a ligel action against receiver. Now for ₹1000 i have to go to police station and complain about the same but for all this process i have to spend more than ₹1000 so its worthless. If i face this problem many times that means i have to go to police station everytime?? Its really pathetic service by paytm and they should give me my ₹1000 reverse.
    Nov 30, 2017
    Updated by Rj_jigga
    No satisfaction from paytm.

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      V
      Vimit Mittal
      from Noida, Uttar Pradesh
      Nov 30, 2017
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      Address: New Delhi, Delhi, 110006

      Dear sir,

      Yesterday i were recharge of rs 399 of my jio mobile no. and apply promocode of NEWJIO but i m not received any cash back on this promocode. Kindly helpme on this matter ASAP. and also provide your customer helpline no. and my registered mobile no. is this [protected]
      Nov 30, 2017
      Updated by Vimit Mittal
      Regarding recharge complaint
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        M
        meghabarna
        from Darjiling, West Bengal
        Nov 30, 2017
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        Dear sir/madam
        I had used promocode fly at flight ticketing. And an sms is returned as below;
        Dear meghabarna,

        Your flight booking is confirmed and ticket has been emailed.

        Sxr to lko (Pnr: kdt6kg)

        Mr. Okram suresh singh

        Sxr to del, indigo 6e-694
        Dep: 15:05 (Sat, 9 dec)
        Arr: 16:45 (Sat, 9 dec)

        Del to lko, indigo 6e-528
        Dep: 21:50 (Sat, 9 dec)
        Arr: 22:55 (Sat, 9 dec)

        Booking id : [protected]

        Cashback of rs.211 will be credited to your paytm wallet within 24 hrs.
        Your flight ticket and travel insurance policy document have been emailed to [protected]@gmail.com.

        For any assistance, contact paytm flights helpline at [protected] or https://paytm.com/care. use promo uberpaytm5 to get inr 50 off on your next 2 airport rides. T&c apply.

        But till now cash back is not credited in my paytm account. May i know the matter about it???
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          N
          navpappala
          from Chennai, Tamil Nadu
          Nov 30, 2017
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          Website: www.irctc.co.in

          On 25th november I was booked on railway ticket in irctc site By using bhim upi transaction from paytm... my money debited but My ticket not booked ...and my money not return back...
          already 4 days completed... Pleae resolve this issue... AS soon as possible... Upi reference I'd[protected]
          Txn I'd AXIWC43ZEN9CQPXYN0YKW[protected]
          Note [protected]
          Irctc shows already refund given o. Same day but I am not receiving that money... I was already concern paytm they are not responding my questions...
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            J
            Jayu Dobariya (Jayu)
            from Ahmedabad, Gujarat
            Nov 30, 2017
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            Address: Rajkot, Gujarat, 360002

            Dear sir,

            My order [protected].

            Please solved my problem...

            Even though i complained more than 30+ times in the care, i have not got a systematic answer yet. For ten days continuously, i complain that the printer did not get me. I have not yet solved my problem.

            I made a many calls, mails, all photos, empty shipment undertaking form etc. But no any answer has been received yet.

            All executive juniors / seniors members & managers do not give any answer. Only west of my time.

            What is your service?

            I hope your positive reply...



            Best regard,

            Jaydeep dobariya
            Mo. +91 [protected]
            I have recharge my another BSNL number. But it is not complete. It shows QUEUED For last 2 days. If I have to wait 2 days for a mobile recharge. Then why I use PAYTM I cant think.
            I need urgent money and Paytm has blocked my account and it is. Showing temperarly blocked from last 2 months
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              À
              Àvï Ghøsh
              from Kolkata, West Bengal
              Nov 30, 2017
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              Address: North 24 Parganas, West Bengal, 700074

              25th november i added my paytm wallet amount 610. But for net problem my 610 amount was deducted from my bank account, and my paytm account is not fill by 610 rupees. Many time i try to contact with paytm customer service number but every time they are busy in another call. I lost my 610 rupees for paytm. I want back my 610 ruppes any how. Kindly solve my problem as soon as possible
              Nov 29, 2017
              Chandruhrc's response
              My self gobi I transferred money from my wallet to bank . money not reflected on my bank account but it got dectected from wallet. I tried many times to customer care. No proper response & proper call back
              Nov 30, 2017
              Updated by Àvï Ghøsh
              I do add wallet 610 amounts in my paytm wallet, its was deducted from my bank account but 610 rupees not add my paytm wallet.paytm cheated with me.i want my 610 rupees back immediately.
              Nov 30, 2017
              Updated by Àvï Ghøsh
              Solve my problem
              My self gobi I transferred money from my wallet to bank . money not reflected on my bank account but it got dectected from wallet. I tried many times to customer care. No proper response & proper call back
              Dear Sir,

              I have a paytm account and if I am clicked the option for the bank account replace to paytm wallet, then I got the error message.
              And I have tried many time your customer care no also but all no invalid.
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                V
                Vipul3398
                from Rohtak, Haryana
                Nov 30, 2017
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                Address: New Delhi, Delhi
                Website: www.paytm.com

                I was recharging my airtel postpaid number[protected] for rupees 349 after confirmation of payment it deducted rs 2349 from my paytm wallet. I don't know why this happened. Refund my extra money rs.2000 which was deducted without my knowledge from my paytm wallet. I dont want that levis coupon, refund the money as soon as possible otherwise i will complaint to consumer court.
                I have made recharge for data pack of my mobile no. [protected]( vodaphone) for 1 GB, amount of 97 Rs. deducted from my account, but data not received yet. Order no. [protected] Dt. 26.11.17 time. 7.39 a.m.
                Hi Recharge done to Wrong Mobile Number, Hence request for Refund please find the below details for reference.

                Txn Id # [protected]

                Paytm Order #[protected]

                Request for Refund
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                  R
                  Rohan Raina
                  from Pune, Maharashtra
                  Nov 30, 2017
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                  Address: Pune, Maharashtra, 411058
                  Website: www.paytm.in

                  I have added Rs.755 from my bank to my paytm wallet tomorrow but money has yet not shown in my Paytm wallet and it gets deducted from my bank account already. So, plz take a needful action against this and resolved out my problem as soon as possible for the betterment of the customer.
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                    M
                    Madhavi Saraskar
                    from Indore, Madhya Pradesh
                    Nov 30, 2017
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                    Address: Pune, Maharashtra, 2211
                    Website: Paytm

                    Hi team,

                    This is very shocking for me and very upsetting i paid my electricity bill on 6 nov in paytm also it is showing last paid on 6 nov but when i check in history it is not shown meanwhile for my bank account it is reduced on same the the same amount but bill is not paid still it is showing not paid over due,

                    I want you to check what happen exactly and return my money i am having proof of bank statement also in your application it is showing paid on 6nov then why it is not paid.
                    I have transferred money from my Paytm account lo bank account . Money has been deducted from my Paytm account but money has not been transferred to my bank account .
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                      K
                      Komalnikam
                      from Mumbai, Maharashtra
                      Nov 30, 2017
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                      I am recharge today with 99 Rs in my vodaphone mobaile number [protected] in paytm anf paytm status is showing recharge is auccessfull and ammount is also duducted in my paytm passbool but recharge is not recivede in my vodaphone mobaile nummber so what will have to do to know the why its happend and haw to get my recharge back
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                        G
                        gorav831
                        from Delhi, Delhi
                        Nov 29, 2017
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                        Address: New Delhi, Delhi, 110053

                        My paytm account [protected] is from this number, I paytm Rs 3000 by cash on [protected](Bhupender), But this Rs. 3000 has not been reached yet. Whose details ​I am sending

                        Wallet TXN ID : [protected]
                        To : [protected]
                        Comment : bhupi
                        Date, Time : November 28, 12:52PM

                        Regard
                        ​Gorav Bhardwaj ([protected], [protected])
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                          K
                          Kailas Mandhare
                          from Ambajogai, Maharashtra
                          Nov 29, 2017
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                          Address: Pune, Maharashtra, 412208

                          Dear paytm

                          Following 3 transaction not updated by msedcl (Electricity bill, maharashtra)
                          Due to this our next bill is add previously amount.
                          Please check and confirm.
                          We have mail above details to msedc

                          1) paytm_wallet

                          Paid for order
                          Paytm order #[protected]
                          Paytm cash txn id [protected]
                          [protected]:08:17 pm

                          Rs 2, 130
                          -
                          Success

                          2) paytm_wallet

                          Paid for order
                          Paytm order #[protected]
                          Paytm cash txn id [protected]
                          [protected]:59:12 pm

                          Rs 1, 490
                          -
                          Success

                          3) paytm_wallet

                          Paid for order
                          Paytm order #[protected]
                          Paytm cash txn id [protected]
                          [protected]:37:13 pm

                          Rs 540
                          -
                          Success

                          Thanks regards
                          Kailas mandhare
                          +91 [protected]
                          Nov 29, 2017
                          Updated by Kailas Mandhare
                          one day
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                            M
                            Marcel Dediu
                            from Dharmsala, Himachal Pradesh
                            Nov 29, 2017
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                            Address: Kangra, Himachal Pradesh, 176213
                            Website: paytm.com

                            As of 21st november 2017 i submitted a request to paytm to close my account. I received an answer that the account cannot be closed, but only blocked. That means all my private data are stocked into their system without my approval. I found this issue that is violation my rights of data protection. I want to close the account, but there is not that option.
                            The option of blocking the account is only if i send the proof of my bank statement where i made a transaction with paytm. After so many exchanges of email and the same standard replies, i said i cannot send the bank statements as this is something private and the company has no rights to ask for such an action.
                            Therefore, i ask to be helped to force the paytm company to immediately close and delete all my previous account data and stop asking information about my bank statements
                            It is ridiculous service by PayTm. 2nd time I am raising complaint. I still did not get recharge in my metro card. Already I have complained regarding this. But no one cares in paytm.
                            [protected]
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                              M
                              Mohnish Rajpara
                              from Panaji, Goa
                              Nov 29, 2017
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                              Address: 360004

                              Respected sir/ma’am

                              I (Mohnish rajpara) from rajkot had ordered nike thong slipper on paytm worth ₹ 2469. After receiving that slipper there was size difference in both slipper so i returned it and ask for refund. They said refund will initiate by 6th nov, 2017 but they dint refund my amount. I tried to contact paytm many times but no response from paytm people.
                              So i request you to solve my issue and ask them to transfer that refund.
                              Along with this mail i’m sending you a copy of return and entire conversation with paytm.
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                                A
                                Arung Krishnan
                                from Bengaluru, Karnataka
                                Nov 29, 2017
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                                Address: 691523

                                But the beneficiary not got the payment of rs3329. Nor the amount return in my bank till now
                                The beneficiary name is mobile solutions, adoor

                                My account no is [protected]
                                Federalbank branch adoor
                                My name is arun g krishnan. My mob no [protected]. Please refund my amount as early as possible. Other wise i will be forcefully moving to
                                Consumer forum and ombudsman

                                My federal bank atm noyb
                                [protected]
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                                  M
                                  mrinmayi matekar
                                  from Pune, Maharashtra
                                  Nov 29, 2017
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                                  Hi,

                                  I was trying to book a train ticket on irctc today. And selected the payment option as paytm. As the wallet money was not sufficient i clicked on add money to wallet and added the required amount. The deducted amount from my back account was rs. 1404.21.

                                  The money got deducted from my bank account but was neither added in paytm nor my train ticket was booked.

                                  The error i got on irctc portal was that the payment was declined by the bank.

                                  Hoping to get the refund soon enough.

                                  Regards,
                                  Mrinmayi
                                  Cash not deposit
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                                    Gambhir Kunjwal
                                    from Noida, Uttar Pradesh
                                    Nov 29, 2017
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                                    Address: Dehradun, Uttarakhand, 248001

                                    Sir,
                                    I am gambhir singh from dehradun. My paytm mobile no. Is [protected]. I was placed an order for 5 items (Pantanjali cow milk, colgate, santoor soap, tide detergent and red lebel natural tea) on 22 nov 2017. Item has been delivered to me. But i did not received cash back till date on my paytm wallet. Kindly do the needful and resolve the issue.
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                                      S
                                      Sukram Koli
                                      from Alot, Madhya Pradesh
                                      Nov 29, 2017
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                                      Address: Ajmer, Rajasthan

                                      Sir maine 16 nov ko psytm se tatasky ka recharge kiya tha par o let huaa isi bare me maine paytm costomar care se bat ki to usne mujhe wallet account kolne ko bola aur uske liye usne mera debit card ki detail mangi uske bad usne mera 5000 thousand rs debit kar diya uske bad usne mujhe kabhi 2 din, kabhi 5 din kabhi sarvar down bolke abhi tak return nahi kiya kabhi kabhi mob. Switch off kar leta hai.
                                      Uska name - vijay sharma mob. No. [protected]
                                      Nov 29, 2017
                                      Updated by Sukram Koli
                                      Sir paytm costomar care ne mera 5000 thousand rs debit kar diya 16 Nov ko tabse mujhe bol raha hai return karta hu par abhi tak nahi kiya Uska name
                                      Name -vijay Sharna mob. No. [protected]
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